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Neya Lisboa Hotel

#56 of 226 Hotels in Lisbon
Certificate of Excellence
GreenLeadersPlatinum level
Hotel website
Rua Dona Estefania, 71 - 77, Lisbon 1150-132, Portugal
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Neya Lisboa Hotel
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Neya Lisboa Hotel
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603 reviews from our community

Traveler rating
    258
    276
    52
    16
    1
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (603)
  • Mar-May only
    (145)
  • Jun-Aug only
    (150)
  • Sep-Nov only
    (177)
  • Dec-Feb only
    (131)
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Essex
Contributor
13 reviews 13 reviews
7 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Booked this hotel based on previous reviews. Reception staff speak good english, all were very pleasant and nothing was too much for them. The staff really are outstanding here and really make this hotel special. Stayed in a room on the 6th floor; room was a good size, lovely and modern with a massive bed. The bathroom again modern, well... More 

Was this review helpful? Yes 1
Dublin, Ireland
1 review
4 of 5 stars Reviewed 1 week ago

Small Bijou hotel, with kind staff. Good English spoken and very helpful Reception team. Tickets to attractions available at Reception. Rooms quiet, clean and comfortable. Breakfast excellent. 6 choice of breads, fresh fruits, home made jams, juices and a choice of 3 hot dishes, 3 cereals and 3 cakes, etc. Has one English speaking TV detective channel + news channels.... More 

Was this review helpful? Yes
Lorite, Gerente at Neya Lisboa Hotel, responded to this review

Dear Sirs, thank you very much for you nice review. We are very glad to know that you had a good experience with us. Hope to see you soon back in Neya! kind regards More 

Contributor
17 reviews 17 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

The room was too small and lacked lighting, bathroom was clean and decent size, breakfast had many options. Conference rooms were very small. The hotel staff was friendly and willing to help with requests.

Was this review helpful? Yes
Lorite, Gerente at Neya Lisboa Hotel, responded to this review

Dear Sirs, thank you very much for your review. We are very pleased to know that you had a good time with us. Regarding the coffe, we want to encourage you that in your next visit to ask for an excellent expresso or Capuccino to our staff, they will be very pleased to serve you. See you soon back in... More 

London, United Kingdom
Contributor
14 reviews 14 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Good value for money - the hotel is situated few minutes walk from the underground station, a bus stop is just in front of the hotel and city centre is only few minutes walk away. The hotel is very clean and modern - nothing to complain about! The breakfast buffet offers the typical selection of products, just the coffee offered... More 

Was this review helpful? Yes
Lorite, Gerente at Neya Lisboa Hotel, responded to this review

Dear Sirs, thank you very much for your review. We are very pleased to know that you had a good time with us. Regarding the coffe, we want to encourage you that in your next visit to ask for an excellent expresso or Capuccino to our staff, they will be very pleased to serve you. See you soon back in... More 

Contributor
16 reviews 16 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Lovely decor - very welcoming. Not too far from metro station. I'd definitely recommend. Excellent value for money. Breakfast was ok - enough choice for everyone's taste. Bar service was really hit and miss. Not really the type of place you'd rush back to have a drink, it was empty most of the time. The bar food menu is just... More 

Was this review helpful? Yes
Lorite, Gerente at Neya Lisboa Hotel, responded to this review

Dear Ms. Anette, thank you very much for your review, your words are our most better tools to reach our target of keep improving day by day. We are very sorry that you didn´t apreciate our food & beverage service recently winner of some awards as (Lisboa a prova) and consulted by aChef Miguel Laffan (Michelin *). Thank you once... More 

Vantaa, Finland
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 22, 2015

Stayed here for one week with DH and 10yr old daughter. Absolutely marvellous beds, slept better than at home. Excellent sound proof in rooms. So really slept well. Very clean in room and public areas. Good variety at breakfast, enough to choose from. Lovely hamburgers at the lobby bar. Very helpful staff, anything we asked, they helped with smile on... More 

Was this review helpful? Yes 2
Lorite, Gerente at Neya Lisboa Hotel, responded to this review

Dear Sirs, thank you very much for your nice review. We are very pleased to know that you had a nice experiece with us. We are very happy to tell you that we were upgrading our WI-FI system during your visit to offer to all our customers a better service. Hope to see you soon back in Neya! Kind regards More 

Manila, Philippines
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 22, 2015

The Hotel staff are very respectful and helpful. The reception got our room upgraded to a suite after waiting for 30 minutes to be checked in. The rooms are just perfect. It has almost everything you can wish for in a hotel room. The restaurant is a Big plus. they take the last order up until 10 PM, and give... More 

Was this review helpful? Yes 2
Lorite, Gerente at Neya Lisboa Hotel, responded to this review

Dear Mr. Carlo, thank you very much for your nice words. We are very glad to know that you had a great experience with us. If you come back please let us know with some time, we want to welcome you with our repeater customers attentions. See you soon in Neya! Regards More 

1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 19, 2015 via mobile

My boyfriend booked the Neya for us in February for my 30th birthday. The hotel itself is very clean and has a fantastic Eco friendly concept and way of operating. We ate in the restaurant and were blown away by just how helpful the staff were, and how wonderful the food was. Tiago and Fabio were particularly helpful and attentive... More 

Was this review helpful? Yes 4
Lorite, Gerente at Neya Lisboa Hotel, responded to this review

Dear Ms.Clare and Mr. Daniel , thank you very much for such a nice review. We are so happy to read that you had a great time with us, specially when you speak about our excellent team. Hope to see you soon back in Neya Lisboa! Best regards. More 

tweety947
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 15, 2015

Stayed here with my mam for a 3 night break in February. The hotel is very modern, clean and trendy, at a decent/safe location approx. 5 to 7 minutes’ walk to the nearest metro station. There are several shops / supermarkets right next door to the hotel so it's very handy to get water and supplies. The staff were fantastic,... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Lorite, Gerente at Neya Lisboa Hotel, responded to this review

Dear Sirs, thank you very much for your nice words that I have just extend it to all our collaborators. We are very glad to know that you had a nice experience with us and specially Reading your words about the service. Thank you once again and hope to see you soon back in Neya! Kind regards. More 

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 12, 2015

Hotel easy to get to from the airport using the red line. Found it easy using Saldanha metro station. The area is easy for access to different areas of the city and there are eating places all around. The hotel is small, we had to change rooms but the staff where helpful. The room and bathroom were clean though the... More 

Was this review helpful? Yes 1
Lorite, Gerente at Neya Lisboa Hotel, responded to this review

Dear Sirs, thank you very much for you review, your words are very important for us to keep improving day by day. We are sorry about your words of the matress, usually it is one of the top valorated things in the hotel by our customers. The beds, as you well said we must to offer two single beds in... More 

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