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Neya Lisboa Hotel

4.0 of 5 Rua Dona Estefania, 71 - 77, Lisbon 1150-132, Portugal
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Certificate of Excellence 2014
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Neya Lisboa Hotel
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Neya Lisboa Hotel
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588 reviews from our community

Traveler rating
    254
    269
    48
    16
    1
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78
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49
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
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  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
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    (588)
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    (130)
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    (177)
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    (131)
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Vantaa, Finland
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 1 week ago

Stayed here for one week with DH and 10yr old daughter. Absolutely marvellous beds, slept better than at home. Excellent sound proof in rooms. So really slept well. Very clean in room and public areas. Good variety at breakfast, enough to choose from. Lovely hamburgers at the lobby bar. Very helpful staff, anything we asked, they helped with smile on... More 

Was this review helpful? Yes
Lorite, Gerente at Neya Lisboa Hotel, responded to this review

Dear Sirs, thank you very much for your nice review. We are very pleased to know that you had a nice experiece with us. We are very happy to tell you that we were upgrading our WI-FI system during your visit to offer to all our customers a better service. Hope to see you soon back in Neya! Kind regards More 

Manila, Philippines
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

The Hotel staff are very respectful and helpful. The reception got our room upgraded to a suite after waiting for 30 minutes to be checked in. The rooms are just perfect. It has almost everything you can wish for in a hotel room. The restaurant is a Big plus. they take the last order up until 10 PM, and give... More 

Was this review helpful? Yes
Lorite, Gerente at Neya Lisboa Hotel, responded to this review

Dear Mr. Carlo, thank you very much for your nice words. We are very glad to know that you had a great experience with us. If you come back please let us know with some time, we want to welcome you with our repeater customers attentions. See you soon in Neya! Regards More 

1 review
4 of 5 stars Reviewed 1 week ago via mobile

My boyfriend booked the Neya for us in February for my 30th birthday. The hotel itself is very clean and has a fantastic Eco friendly concept and way of operating. We ate in the restaurant and were blown away by just how helpful the staff were, and how wonderful the food was. Tiago and Fabio were particularly helpful and attentive... More 

Was this review helpful? Yes 2
Lorite, Gerente at Neya Lisboa Hotel, responded to this review

Dear Ms.Clare and Mr. Daniel , thank you very much for such a nice review. We are so happy to read that you had a great time with us, specially when you speak about our excellent team. Hope to see you soon back in Neya Lisboa! Best regards. More 

tweety947
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here with my mam for a 3 night break in February. The hotel is very modern, clean and trendy, at a decent/safe location approx. 5 to 7 minutes’ walk to the nearest metro station. There are several shops / supermarkets right next door to the hotel so it's very handy to get water and supplies. The staff were fantastic,... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Lorite, Gerente at Neya Lisboa Hotel, responded to this review

Dear Sirs, thank you very much for your nice words that I have just extend it to all our collaborators. We are very glad to know that you had a nice experience with us and specially Reading your words about the service. Thank you once again and hope to see you soon back in Neya! Kind regards. More 

London, United Kingdom
1 review
3 of 5 stars Reviewed 2 weeks ago

Hotel easy to get to from the airport using the red line. Found it easy using Saldanha metro station. The area is easy for access to different areas of the city and there are eating places all around. The hotel is small, we had to change rooms but the staff where helpful. The room and bathroom were clean though the... More 

Was this review helpful? Yes
Lorite, Gerente at Neya Lisboa Hotel, responded to this review

Dear Sirs, thank you very much for you review, your words are very important for us to keep improving day by day. We are sorry about your words of the matress, usually it is one of the top valorated things in the hotel by our customers. The beds, as you well said we must to offer two single beds in... More 

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Not suitable if your vegetarian, Very small hotel don't accept to much , next time if I go for a one day I may consider, Room have smell of due to no fresh air as is window back on to other peoples house if curtains is open you do not have privacy.

Was this review helpful? Yes
Lorite, Gerente at Neya Lisboa Hotel, responded to this review

Dear Sirs, thank you very much for your review, it is very important for us to keep improving day by day. Concerning your words about vegeterian we must to inform you that we have special breakfast and special menus for vegetarian, Cosher, Halal and vegan customers. Next time please do not hesitate to as for it in Reception or in... More 

Shoreham-by-Sea, UK
Contributor
15 reviews 15 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great for a weekend break in Lisbon. Friendly and helpful staff, lovely views from our 5th floor room, convenient (5-10 mins walk) for the underground into town but only 30 mins on foot to the centre or 15 mins on the free loan bikes supplied by the hotel with lights and helmets. Unfortunately we had a puncture on the cobbled... More 

Was this review helpful? Yes
Lorite, Gerente at Neya Lisboa Hotel, responded to this review

Dear Mr. Richard, thank you very much for your nice review. We are very glad to know that you had a good experience with us. Hope to see you soon back in Lisbon, of course in Neya Lisboa Hotel! Best regards More 

South East
Top Contributor
70 reviews 70 reviews
57 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel was very well laid out. Check in was efficient and helpful. It was a little further from town than I expected but the location was ok. It's about 15 mins to the nearest tube. Our room was very well laid out. The bathroom had good facilities and was very clean. There was a little street noise but not... More 

Was this review helpful? Yes
Lorite, Gerente at Neya Lisboa Hotel, responded to this review

Dear Sirs, thank you very much for your review. Your words are the most important for us to keep improving day by day. We are ver proud to know that you had a great time with us, specially when you recognize the effort of our colaborators. Thank you once again and hope to see you soon back in Neya! Best... More 

Zuerich
Top Contributor
53 reviews 53 reviews
24 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I spent 5 days in the hotel, visiting a friend in Lisboa. The bed was very comfortable, the room spacious and the people very friendly. perfect location for discovering the city! only negative thing was the air in the the room (smell not very nice, probably because of air conditioning and the carpet?), the breakfast on the pictures looked spectacular,... More 

Was this review helpful? Yes
Lorite, Gerente at Neya Lisboa Hotel, responded to this review

Dear Sirs, thank you very much for your review, it is the most important think for us to keep improving. Be sure we are going to take not about your words continue improving. Concerning the breakfast we must to inform you that have a 14 days menu where we change a big part of it every day, we are sorry... More 

Tyne & Wear
Top Contributor
116 reviews 116 reviews
23 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed recently for 4 nights. Rooms are a little small but for what we paid you cant complain especially with breakfast included and all of the staff were really friendly and helpful. I would definitely recommend this place to others. (they also do great burgers in the bar!)

Was this review helpful? Yes
Lorite, Gerente at Neya Lisboa Hotel, responded to this review

Dear Sirs, thank you very much for your nice words, we are really pleased to know that you had a great time with us. We are specially proud about what you say about our collaborators, without a doubt one of our best "weapons" in the hotel. Thank you once again and hope to see you soon back in Neya! Kind... More 

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Additional Information about Neya Lisboa Hotel

Address: Rua Dona Estefania, 71 - 77, Lisbon 1150-132, Portugal
Phone Number:
Location: Portugal > Central Portugal > Lisbon District > Lisbon
Price Range (Based on Average Rates): $
Hotel Class:4 star — Neya Lisboa Hotel 4*
Number of rooms: 76
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Hotel Style:
#3 Green Hotel in Lisbon
#37 Romantic Hotel in Lisbon
#38 Business Hotel in Lisbon
#44 Luxury Hotel in Lisbon
#69 Family Hotel in Lisbon

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