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Holiday Inn Lisbon - Continental

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Rua Laura Alves 9, Lisbon 1069-169, Portugal
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Holiday Inn Lisbon - Continental
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Holiday Inn Lisbon - Continental
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476 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sydney, Australia
Top Contributor
91 reviews 91 reviews
63 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We were doing a driving holiday and had only three days to cover Portugal. We spent one day in Porto and then drove to Lisbon. We stayed two nights in Holiday Inn Continental hotel in Lisbon. In our group, we had four people including I and my wife. We booked two rooms for four people. The hotel is in a... More 

Was this review helpful? Yes 1
Lisbon-Continental, General Manager at Holiday Inn Lisbon - Continental, responded to this review

Dear Guest, Thank you very much for your review. It is very pleasant to know that you liked the Hotel and our services and staff. Please apologize any inconvenience caused. We hope to offer you our service in your next visits to Lisbon, best regards Alice Bancaleiro, GM More 

Cairo, Egypt
Contributor
15 reviews 15 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

So this hotel was not my first choice for staying in Lisbon. I stayed here 2 nights because I couldn’t get my reservation extended properly at the Holiday Inn Express. Anyway, staff at the reception were very welcoming and pleasant. They were informative and helpful when it came to anything I needed. The hotel was very clean and nice. However,... More 

Was this review helpful? Yes
Lisbon-Continental, General Manager at Holiday Inn Lisbon - Continental, responded to this review

Dear Guest, Thank you for comment regarding your experience during your recent stay. Greatly appreciate you taking the time to bring this matter to my attention and apologizes for any inconvenience you may have experienced. We know you have many choices when it comes to lodging and we hope you will continue to choose Holiday Inn for your future travel... More 

Vancouver, Canada
Contributor
12 reviews 12 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This is our first of three nights in Lisbon and yes I think I messed up. My wife and I have been traveling throughout Spain and Portugal for the last month. Our son joined us in the Algarve for 2 weeks and traveled by train with us to Lisbon . We are staying longer but he has to go back... More 

Was this review helpful? Yes 2
Susana F, Front Office Manager at Holiday Inn Lisbon - Continental, responded to this review

Dear Mark F, thank you for choosing Holiday Inn Lisbon-Continental. The opinion of our guests is very important for us. We are sorry to hear that you had a less than pleasant stay with us and will do our best to improve our service level. Remaining at your disposal we present our kind regards, Luísa Silvestre - Front Office Assistant... More 

Mississauga, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We are really glad that we chose this hotel to stay at while in Lisbon. As others have mentioned, it is not downtown, but very easy to get to where you want to go by the metro or by bus. The hotel itself was very nice. The rooms were well equipped with all the needed amenities. While the rooms are... More 

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Lisbon-Continental, General Manager at Holiday Inn Lisbon - Continental, responded to this review

Dear Guest TripEnthusiast2014, Thank you for your stay and your comments, I'm glad you enjoyed. kind regards Alice Bancaleiro, Gm More 

Portugal
Contributor
16 reviews 16 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 8, 2015

(+) very good location in Lisbon 100m distance from underground/metro (Campo Pequeno Station) (+) very friendly staff (+) very good quality breakfast (+) free Internet (+) good parking (+) large bedroon, good bed/matress and pillow quality

Was this review helpful? Yes
Susana F, Front Office Manager at Holiday Inn Lisbon - Continental, responded to this review
Google Translation

Estimado Sr. João, Vimos pelo presente agradecer-lhe o seu tempo e os seus comentários referentes à sua recente estadia no... More 

Isa Town, Bahrain
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed February 19, 2015

We booked 7 nights at holiday inn continental. Spent the first night in a standard room which was quite small. Then we got a free upgrade to a suite due to our points and membership level. The suite had a big bedroom, bathroom, Tv room with an extra bed and dining table. The staff were very friendly and helpful. The... More 

Was this review helpful? Yes 2
Lisbon-Continental, General Manager at Holiday Inn Lisbon - Continental, responded to this review

Thank you for your stay and your comments regarding our hotel. We are pleased to hear that you've enjoyed your stay with us. Kind regards, Alice Bancaleiro, GM More 

Dar es Salaam, Tanzania
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 3, 2015

Greta location, friendly staff, cozy rooms and we had a pleasant and peaceful 3 nights here. the hotel is close to all major shopping , restaurants, train stations and perfect advise from the reception on where to go was very welcoming... hopefully we can come back some time soon! Many thanks to the team who put in so much hard... More 

Was this review helpful? Yes 4
Lisbon-Continental, General Manager at Holiday Inn Lisbon - Continental, responded to this review

Dear Guest Shiraz S Thank you for your stay and your Lovely comments. We are very proud of our Team that try to do their Job as much as possible. In the expectation to Welcome you soon, kind regards Alice Bancaleiro, General Manager More 

Oxford, United Kingdom
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed January 19, 2015

We stayed here as part of a British Airways deal and it was excellent in most respects. The reception desk was friendly and the room (think it was a double) was extremely spacious and clean. They also have a nice bar in the lobby which stays open till 1 AM. When our orders were messed up, the staffer there was... More 

Was this review helpful? Yes 2
Susana F, Front Office Manager at Holiday Inn Lisbon - Continental, responded to this review

Dear Guest, thank you for your stay and your opinion regarding Holiday Inn Lisbon-Continental. The opinion of our guests is very important for us and regret that the breakfast offer at the coffee shop didn't go accordingly to your expectations. Kind regards Luísa Silvestre - Front Office Assistant Manager More 

Perth, Australia
Top Contributor
63 reviews 63 reviews
26 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed January 10, 2015

excellent service by reception in booking a tour for us. Huge bathtub in the room. Quiet restaurant with complimentary entree and fantastic salmon for main. Tangerine icecream was excellent. fast free wifi. very amenable with early check in which was much appreciated

Was this review helpful? Yes
Susana F, Front Office Manager at Holiday Inn Lisbon - Continental, responded to this review

Dear Guest, thank you for your stay and your opinion regarding Holiday Inn Lisbon-Continental. We are pleased to hear that you have enjoyed your stay with us. We hope to welcome you again soon. Kind regards Luísa Silvestre - Front Office Assistant Manager More 

Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 3, 2015 via mobile

My friends of 6 stayed at this hotel for a few days and found it was a perfect place to end our 3 week trip. The lobby was very inviting and the hotel staff were very friendly and helpful when trying to figure out how to get around and recommended places for us to go and see. The hotel room... More 

Was this review helpful? Yes
Susana F, Front Office Manager at Holiday Inn Lisbon - Continental, responded to this review

Dear Guest, thank you for your stay and your opinion regarding Holiday Inn Lisbon-Continental. We are pleased to hear that you have enjoyed your stay with us. Nevertheless we apologize for the inconvenience that you've mentioned and please be assured that we will pass the information to the person in charge so it won't happen again. We hope to welcome... More 

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