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Holiday Inn Lisbon - Continental

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Rua Laura Alves 9, Lisbon 1069-169, Portugal
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Holiday Inn Lisbon - Continental
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609 Reviews from our TripAdvisor Community

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Portland, Oregon
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed January 4, 2016 via mobile

This hotel is not fancy or trendy, but is clean, in a good location with taxis right outside, a parking garage, full restaurant and bar and coffee shop. There is a gym but we didn't use it. The staff was great and very helpful. It was a pleasant stay - we'd stay again.

Helpful?
Thank ohioduckfish
Susana F, Front Office Manager at Holiday Inn Lisbon - Continental, responded to this review

Dear ohioduckfish, thank you for your review and for choosing Holiday Inn Lisbon-Continental. The feedback of our guests is very important to us and we are glad to know you had a pleasant time. At your dispostal for your next stay, we present our kind regards. Luísa Silvestre - Front Office Assistant Manager More 

London, United Kingdom
Level Contributor
79 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed January 3, 2016

The 'can do' attitude of every member of staff at this hotel if phenomenal! The service, help, advice and communication is the best I've every experienced at any Holiday Inn. All staff went out of their way to be of service and were genuine in their manner. The hotel is close to a metro station; it is clean, and the... More 

Helpful?
Thank mw_dewit
Susana F, Front Office Manager at Holiday Inn Lisbon - Continental, responded to this review

Dear mw_dewit, thank you for your preference and for your kind review. We are delighted to know you have enjoyed your experience while staying with us and that our staff has helped you on every way they could. We remain at your disposal for your next visit to Lisbon. Kind regards, Luísa Silvestre - Front Office Assistant Manager More 

Perth, Australia
Level Contributor
561 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 203 helpful votes
4 of 5 stars Reviewed December 26, 2015 via mobile

We stayed here for a night after our flight was diverted from Madeira. Everything was very nice and the rooms were very comfortable. The food was just average and probably could have been better. But overall it was a very good stay considering the short notice for 200 passengers to check in on the night.

Helpful?
Thank TippOz
Susana F, Front Office Manager at Holiday Inn Lisbon - Continental, responded to this review

Dear TippOz, thank you for your review regarding your unexpected stay. We apologize if not everything was as it was supposed to and hope to have the opportunity to welcome you again soon and offer you a better experience. Kind regards, Luísa Silvestre - Front Office Assistant Manager More 

Reading, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 21, 2015 via mobile

Upon arrival we were welcomed by very friendly staff. Rooms very clean and bed firm and comfortable. Location very good as metro is close by for easy access into central Lisbon plus main train line also a few minutes walk if you want to explore. Highly recommend the breakfast as excellent quality and options plentiful and fresh. Lots of choice... More 

Helpful?
Thank simonXRF
Susana F, Front Office Manager at Holiday Inn Lisbon - Continental, responded to this review

Dear simonXRF, thank you for your preference and for your kind words. We'll be waiting for your next visit. Best regards, Luísa Silvestre - Front Office Assistant Manager More 

Manhattan, KS
Level Contributor
198 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
5 of 5 stars Reviewed December 20, 2015

The room was clean and elegant, the location is great, the internet worked well, nothing was stolen from my room (there is a safe), the breakfast buffet is cheap and tasty, the staff was serious and very nice, and the cost of the stay was very reasonable. I haven't tried the restaurant, nor the fitness center. For me, it was... More 

Helpful?
Thank Witoldzio
Susana F, Gerente de recepção at Holiday Inn Lisbon - Continental, responded to this review

Dear Witoldzio, thank you for choosing this Holiday Inn and for your feedback regarding the time you spent with us. We are thrilled to know that at the end of the day you felt like coming home. Remaining at your disposal we present our kind regards, Luísa Silvestre - Front Office Assistant Manager More 

San Francisco, California
Level Contributor
161 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed December 18, 2015

Okay, the place needs to be spruced up a bit, but the excellent service, value and location makes it a five star experience in my opinion. You are in walking distance to many restaurants and the main boulevard. There is a small underground garage, but it's not easy handling the tight corners with a large vehicle. The staff was terrific... More 

Helpful?
Thank Traveller1496
Susana F, Gerente de recepção at Holiday Inn Lisbon - Continental, responded to this review

Dear Traveller1496, thank you for choosing Holiday Inn Lisbon-Continental and for your service evaluation. We are glad to know that you have enjoyed your time with us. Waiting to welcome you again soon, we present our best regards. Luísa Silvestre - Front Office Assistant Manager More 

Halifax, United Kingdom
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed December 17, 2015

The UK security managed to lose all my confirmations during bag inspection while on a short break I had in Portugal this week. The Holiday Inn reception staff in all of the Lisbon Inns and the airport car hire companies were so helpful in finding my reservation on their massive list of records. They did everything to reassure me it... More 

Helpful?
Thank Canalman2014
Susana F, Gerente de recepção at Holiday Inn Lisbon - Continental, responded to this review

Dear Canalman2014, thank you for your preference and for leaving your feedback regarding your experience with us. We hope to have the opportunity to receive you on your next visit to Lisbon. Kind regards, Luísa Silvestre - Front Office Assistant Manager More 

Viseu, Portugal
Level Contributor
156 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed December 14, 2015

Stayed on this hotel during my visit to Lisbon (4 days). Easy booking and check-in, modern installations and friendly staff. The room was great (suite), very cosy and clean. The only thing I didn't like was the absence of more light in the room (bed zone) and the towels could be more soft. Didn't had breakfast in the hotel because... More 

Helpful?
Thank Luís C
Susana F, Front Office Manager at Holiday Inn Lisbon - Continental, responded to this review

Dear Luís C, thank you for your stay and your opinion regarding Holiday Inn Lisbon-Continental. We are pleased to know that you have enjoyed your time with us and regret for any inconvenience that might have been caused by the situations you have mentioned. We hope to have the opportunity to welcome you again soon. Kind regards, Luísa Silvestre -... More 

Mississauga, Canada
Level Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 28, 2015

The hotel is very nice. We took the bus from the airport and it dropped us off a few minutes walk from the hotel. Lobby is very modern and hotel is well-kept and clean. The room is a little bit small but average for European standards. We got a 2 single beds room and the beds were put together. The restaurant... More 

Helpful?
Thank ahabib3
Lisbon-Continental, General Manager at Holiday Inn Lisbon - Continental, responded to this review

Dear Guest ahabib3, Thank you so much for your review of our hotel.  I am pleased to hear you enjoyed your stay with us and our lovely city if Lisbon. We hope you will visit us again soon. Kind regards Alice Bancaleiro, GM More 

Sunbury-On-Thames
Level Contributor
3 reviews
5 of 5 stars Reviewed November 21, 2015 via mobile

Very good hotel located a walking distance from Campo Pequeno metro Subway Station and very close to Lisbon centre and old city. The breakfast and room services were excellent. The room is great, big, offering a good size bath. The only problems we found in our stay were the quality of TV image and WiFi Internet speed, which is free.... More 

Helpful?
Thank Elvis B
Lisbon-Continental, General Manager at Holiday Inn Lisbon - Continental, responded to this review

Dear Guest Thank you for your recent stay and comments. I'm glad you enjoyed it. Please apologize any inconvenience caused. The opinnion of our Guests give us the opportunity to improve our level of services. At your disposal in a future visit, kind regards Alice Bancaleiro, Gm More 

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