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Holiday Inn Lisbon - Continental

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Rua Laura Alves 9, Lisbon 1069-169, Portugal
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Holiday Inn Lisbon - Continental
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519 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Europe
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Hotel is a bit old fashioned, it's avarage 3* hotel, good for it's price. Location is not the best, it's about 1-1,5 hours walking to the city center, which is not as convenient. Whatever side you choose the view is not wow - we had the best view and highest floor and watched hospital, trains passing by and planes landing... More 

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Dublin, Ireland
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Great Hotel for a break in Lisbon. It was just around the corner from the metro station and only a couple of stops to city centre. All the staff were very helpful particularly the restaurant and coffee shop guys nothing was too much trouble and the food was excellent from the breakfast to the desserts in the coffee shop. We... More 

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St. Albans, United Kingdom
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago

We booked this hotel primarily due to the fact it was cheap... I was not expecting too much, however I was really pleasantly surprised. Fantastic staff, really helpful and accommodating. Clean spacious room with air conditioning. A metro ride from the centre of town or a cheap taxi ride (about 7 euros). Would recommend.

Was this review helpful? Yes
Susana F, Front Office Manager at Holiday Inn Lisbon - Continental, responded to this review

Dear SiDelaney, thank you for choosing our hotel and for leaving your feedback regarding your stay. We are delighted to know that you have enjoyed your time with us and hope to welcome you again soon. Best regards, Luísa Silvestre - Front Office Assistant Manager More 

Manila, Philippines
Level Contributor
44 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Well, it is near the airport for one. The front desk is not actually a cheerful lot. The hotel is old and the lifts stop with a thud which actually were scary. The room is clean. But there is no toiletry set. And the breakfast spread is something not worth the price. The hotel is about 5 minutes from the... More 

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Susana F, Front Office Manager at Holiday Inn Lisbon - Continental, responded to this review

Dear dartagnanaguilar, thank you for choosing Holiday Inn Lisbon Continental and for taking the time to leave your feedback. We are sorry to hear that not everything has been according to your expectations and hope to offer you a better experience in the future. Best regards, Luísa Silvestre - Front Office Assistant Manager More 

Level Contributor
3 reviews
3 of 5 stars Reviewed 3 weeks ago

Good hotel for a city break and really close to center. The breakfast was so various, fresh fruits, tasy food, tasy beverages! The rooms are pretty clean and the stuff is very friendly and helpful! I recommend! ..it s ok!

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Lisbon-Continental, General Manager at Holiday Inn Lisbon - Continental, responded to this review

Thank you so much Mihaela G. We really do appreciate your comments and noticed how hard the team try to ensure everyone gets great customer service. We do hope we will see you again soon. Kind Regards Alice Bancaleiro, GM More 

Pattaya, Thailand
Level Contributor
106 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed for a week of reward nights, the room was neat, clean and the furnishings were comfortable the bathroom was fine and well equipped. Wifi was free and quick Checking in and out was quick, efficient and correct. There is plenty of seating in the lobby/lounge area but its a bit short on character. The hotel offered a price... More 

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Lisbon-Continental, General Manager at Holiday Inn Lisbon - Continental, responded to this review

Dear Mr. Peter P, Thank you for your stay and your comments. The opinions of our guest give us the opportunity to improve and get our Guests expectations. Please apologize any inconvenience during your stay. At your disposal, Yours Sincerely Alice Bancaleiro, GM More 

hong kong
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I've stayed at the Tivoli and Ritz and Four Seasons and for me the Holiday Inn Continental is more consistent and standard with better staff and service. It is true the walls are very thin here and you have so sometimes tell the people next to you to be quiet. Sometimes lack of staff in the evening shift when there... More 

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Lisbon-Continental, General Manager at Holiday Inn Lisbon - Continental, responded to this review

Dear Guest tianaharilela, Thank you for your stay and your comments, We are glad you enjoy to stay with us. Waiting your visit soon At your disposal, kind regards, ALice Bancaleiro, GM More 

London, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Stayed at this hotel for 4 nights in June. Pros-Good location for getting around Cons- basic rooms with no toiletries in the bathroom. Wifi is almost non existent. Ok can't complain too much you get what you pay for with this hotel, so if your looking for a reasonable pried hotel in the city then you really can't go wrong... More 

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Lisbon-Continental, General Manager at Holiday Inn Lisbon - Continental, responded to this review

Dear Guest Lubylou11 Thank you for your feedback. We appreciate you taking the time to share your comments as our goal is to improve our service and we consider our guest comments the best way to do so and would like to assure you that we are deeply sorry for all those inconveniences. Kind regards, Alice Bancaleiro, Hotel Manager More 

El Paso, Texas
Level Contributor
329 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 164 helpful votes
4 of 5 stars Reviewed June 22, 2015

We've stayed at this hotel several times, it is reasonably priced and not difficult to get to the city center given a close Metro stop (Campo Pequeno). The coffee shop has good and very reasonably priced sandwiches and salads, and a pleasant setting with widely spaced tables. The posted list of menu choices is in Portuguese, but you can just... More 

Was this review helpful? Yes 1
Lisbon-Continental, General Manager at Holiday Inn Lisbon - Continental, responded to this review

Dear Guest Purmamarca Thank you for your recent stay and your comments. The opinions of our Guests give us the opportunity to improve an get the expectations. I apologize for some inconveniences and I expect to welcome you in a near future. kind regards. Alice Bancaleiro, GM More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 21, 2015

Location was pretty good. (5 minute walk from metro yellow line). Bed and pillows were comfortable. WiFi was slow. And I needed to re-login occasionally. Buffet breakfast was not good. Not enough power outlets (for cameras and phones). (There was one at bed, if you unplugged clock.) We didn't always get soap or tissue refills. The bed was made with... More 

Was this review helpful? Yes
Lisbon-Continental, General Manager at Holiday Inn Lisbon - Continental, responded to this review

Dear Guest Rickw4s, Thank you for your stay and your comments. The opinion of our Guests give us the opportunity to improve our level of service. Please apologize any inconvenience caused with internet. We follow with our provider in order to avoid future situations. at your disposal, kind regards, Alice Bancaleiro, Gm More 

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