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Holiday Inn Lisbon

4.0 of 5
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Avenida Antonio Jose de Almeida 28A, Lisbon 1000-044, Portugal
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Holiday Inn Lisbon
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Ranked #115 of 227 Hotels in Lisbon
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624 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Devizes, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We needed to be close to the express bus station and the hotel fitted the bill. We took their advice on how to get there from the airport and they suggested a local bus. We were told at the airport that the bus does not accept passengers with luggage so we ended up using the metro and it's quite a... More 

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GuestServiceHIL, Front Office Manager Assistant at Holiday Inn Lisbon, responded to this review

Dear guest, Thank you for choosing Holiday Inn Lisboa. You are very pleased with your kind words, we work daily to improve our work and to have totally satisfied guests. We look forward to have you has our guest in the future. Kind regards, Paula Vidal | Front Office Manager Assistant More 

Johannesburg
Top Contributor
82 reviews 82 reviews
25 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 1 week ago

Nothing to write home about: the hotel building is old from outside and could really use a refurbishment of some sort. The staff was professional but "not very involved" which unfortunately gave a very industrial/chain production manufacturing feel to the place. For my entire stay, no one new who I was, how long I was there for etc. Very impersonal...... More 

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GuestServiceHIL, Front Office Manager Assistant at Holiday Inn Lisbon, responded to this review

Dear guest, Thank you for your comment, we regret that you had a bit disappointing experience at Holiday Inn Lisbon. Based on your comment we have analysed what went wrong with your stay and our service. We would like to have you as our guest in the future to give you a better impression of our hotel Kind regards, Paula... More 

Bangkok, Thailand
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for two nights. The room is quite good although a little small compared to Holiday Inn standard in the US. The staff was friendly and the breakfast was very good. The location is good as it is less than 10 minute walk to metro station and shopping center. The only downside was very limited amenities, only Dove... More 

Was this review helpful? Yes
GuestServiceHIL, Front Office Manager Assistant at Holiday Inn Lisbon, responded to this review

Dear guest, Thank you for choosing Holiday Inn Lisboa. We are pleased with your kind words, we work daily to improve our work and to have totally satisfied guests. We look forward to have you as our guest in the future to enjoy our beautiful city and our hotel. Kind regards, Paula Vidal | Front Office Manager Assistant More 

Contributor
18 reviews 18 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

its in very quiet surrounding/area so I did enjoy the peace n good night sleep. but not ideal for city break little far from all the attractions but at the same time almeda station is abt 5mins walk from hotel so frm there its easy to head downtown just few stop away reception staff were friendly and helpful so I... More 

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IHGCare, Guest Relations Manager at Holiday Inn Lisbon, responded to this review

Dear memo666, Thank you for your recent stay with us and for reviewing our property. Our efforts are always to ensure our guests are satisfied and our hotel is maintained to be comfortable while you are with us. It is nice to know that you were able to have a good night rest and regarded our location ideal for business... More 

Macclesfield, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The main business of this hotel appears to be people on tours staying for one night, and therefore not over fussy. Although it is nominally 4 star, the rooms are very small and the food barely rates 2 stars. The service is reasonably friendly but not that efficient. The hotel seems to be always full, so you have to deal... More 

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IHGCare, Guest Relations Manager at Holiday Inn Lisbon, responded to this review

Dear 537Huff, Thank you for taking the time to post your comments. We strive to provide the best possible experience and it is great to read from our guests on how we are doing. We would like to apologize for the overall dissatisfaction you had experienced during your stay. It is certainly not our intent to inconvenience our valued customers,... More 

Belo Horizonte, MG
Top Contributor
76 reviews 76 reviews
35 hotel reviews
50 helpful votes 50 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I did not like the location, but this is an opinion. Some guests said they enjoyed the location on TripAdvisor. The hotel is simple and old. However you will have a good night's sleep and the hotel is clean. The service is friendly. The gym is ridiculous. Lisbon could be better.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Lisbon, responded to this review

Dear Sanelcosta, Thank you for taking the time to review our property. I am delighted that you had a good night sleep and the level of cleanliness and friendly service were up to your liking. We are always happy to provide a consistently clean, comfortable and courteous place for our guests. It is regrettable that you were let down by... More 

Panaji, India
1 review
5 of 5 stars Reviewed 3 weeks ago

Visited Lisboa in June last year, the room was great very spacious and also had a nice view of the street. The areas near the pool had an amazing view of the area and breakfast had a lot of variety. I Hope I get another chance to visit Portugal again as it is a lovely country.

Was this review helpful? Yes
GuestServiceHIL, Front Office Manager Assistant at Holiday Inn Lisbon, responded to this review

Dear guest, Thank you for choosing Holiday Inn Lisboa. We are pleased with your kind words, we work daily to improve our work and to have totally satisfied guests. We look forward to have you as our guest in the future to enjoy our beautiful city and our hotel. Kind regards, Paula Vidal | Front Office Manager Assistant More 

2 reviews
4 of 5 stars Reviewed 4 weeks ago

This hotel is a typical Holiday Inn, no surprises. It all works but doesn't sparkle. It's also a bit far out of town which is why it's priced competitively. No problem in recommending the hotel as it represents good value for money & if you are a priority club member you get a free beer!

Was this review helpful? Yes
GuestServiceHIL, Front Office Manager Assistant at Holiday Inn Lisbon, responded to this review

Dear guest, Thank you for choosing Holiday Inn Lisboa. We are pleased with your kind words, we work daily to improve our work and to have totally satisfied guests. We look forward to have you as our guest in the future to enjoy our beautiful city and our hotel. Kind regards, Paula Vidal | Front Office Manager Assistant More 

Romford, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed at this hotel for my birthday in August 2014, with my family and just after we sold our home in the UK and were on the brink of finding one to buy. The staff and facilities at this Holiday Inn met the standards of other Holiday inns at which I have stayed. The hotel is within walking distance of... More 

Was this review helpful? Yes
GuestServiceHIL, Front Office Manager Assistant at Holiday Inn Lisbon, responded to this review

Dear guest, Thank you for choosing Holiday Inn Lisboa. We are pleased with your kind words, we work daily to improve our work and to have totally satisfied guests. We look forward to have you as our guest in the future to enjoy our beautiful city and our hotel. Kind regards, Paula Vidal | Front Office Manager Assistant More 

Bedale, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 16, 2015

My wife and I had a very pleasant stay here for a week. We found the hotel up to the expected Holiday Inn high standard. All the staff we encountered were very friendly and helpful. Rooms very clean and comfortable. Breakfast was okay with reasonable selection of items served buffet style. There is a small pool area on the top... More 

Review collected in partnership with Amoma.com

Was this review helpful? Yes 1
GuestServiceHIL, Front Office Manager Assistant at Holiday Inn Lisbon, responded to this review

Dear guest, Thank you for choosing Holiday Inn Lisboa. We are pleased with your kind words, we work daily to improve our work and to have totally satisfied guests. We look forward to have you as our guest in the future to enjoy our beautiful city and our hotel. Kind regards, Paula Vidal | Front Office Manager Assistant More 

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