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Holiday Inn Lisbon

4.0 of 5
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Avenida Antonio Jose de Almeida 28A, Lisbon 1000-044, Portugal
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Holiday Inn Lisbon
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Ranked #107 of 226 Hotels in Lisbon
A recent review
5 of 5 stars reviewed 1 week ago
AshleighAinsley London, United Kingdom
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587 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Clean room, regularly cleaned, helpful staff, spacious, everything id want for a city break room. The Tv worked and i had no problems with the wifi. Would recommend for all types of travellers. only downside is you have to take a metro to get to the main part of town (but its not a long walk 5/10 mins to the... More 

Was this review helpful? Yes 1
Porto, Portugal
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Well located near the city center and business area. Although it looks a bit old, everything is very clean and neat and the staff is very willing and friendly. I am an IHG Platinum Member and I got an upgrade to a Suite on the 8th floor. The view is not fantastic but the suite was very comfortable with a... More 

Was this review helpful? Yes 1
GuestServiceHIL, Front Office Manager Assistant at Holiday Inn Lisbon, responded to this review

Dear guest, First of all thank you for your loyalty being a Platinum member. Thank you also for your review, it allows us to analyze our daily work and improve it. We hope to have you as our guest in the future. Kind regards, Paula Vidal | Front Office More 

London, United Kingdom
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a good hotel. We got reduced rates on our rooms as it was the low season. We asked to stay an extra night and this room was discounted too. The staff were very pleasant and professional - nothing was too much trouble for them. The location is not bad; Almeda metro station is a ten minute walk away... More 

Was this review helpful? Yes 2
GuestServiceHIL, Front Office Manager Assistant at Holiday Inn Lisbon, responded to this review

Dear guest, Thank you very much for your comment. It is good to know that you have enjoyed your stay. Thank you for staying with us! We are glad that you were able to rest and have a good night's sleep. The hotel is not located in the historical city center but as you said it's easy to reach. We... More 

ayrshire Scotland
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here for a couple of days to celebrate our wedding anniversary, I had mentioned this when booking and totally forgot, so it was a lovely surprise to return back to our room to find some bubbly and cake beautifully presented in our room. The staff are excellent, the rooms big, airy and spotlessly clean, the location is close to... More 

Was this review helpful? Yes 2
GuestServiceHIL, Front Office Manager Assistant at Holiday Inn Lisbon, responded to this review

Dear guest, Thank you very much for your comment. Happy wedding anniversary! It is good to know that you have enjoyed your stay. Thank you for staying with us! We look forward to have you as our guest in the future! Kind regards, Paula Vidal | Front Office More 

Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 15, 2015

Good location near Saldanha metro station, namelly if your need to reach the airport or the Oreinte train station in Parque das Nacões. Appropriate price. Large rooms. Although the hotel needs a makeover.

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Lisbon, responded to this review

Dear Sabiresoj, Thank you for taking the time to write a review about your recent stay. I am glad that we were able to meet your expectations when it comes to providing good value accommodations and that you found our hotel to be in a good location. Your comments, whether positive or negative, are highly appreciated and rest assured that... More 

Contributor
15 reviews 15 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed February 13, 2015

The service was excellent, we received room upgrade. The front desk folks were very helpful, recommended sites to see and how to get there. We saw in 2 days what most people would need 4-5 days, all thanks to the front desk employees! Thank you all!

Was this review helpful? Yes 5
GuestServiceHIL, Front Office Manager Assistant at Holiday Inn Lisbon, responded to this review

Dear guest, Thank you very much for your comment. It is good to know that you have enjoyed your stay. Thank you for staying with us! We look forward to have you as our guest in the future! Kind regards, Paula Vidal | Front Office More 

The Hague, The Netherlands
Senior Contributor
44 reviews 44 reviews
18 hotel reviews
112 helpful votes 112 helpful votes
4 of 5 stars Reviewed January 28, 2015

I stayed here for four nights when I was in Lisbon on a business trip. Hotel is located fairly close to metro station. Rooms are comfortable, clean and tidy. Nice staff providing great service. Wifi was free as I am IHG member. It was good. Only drawback with this hotel is they do not have many vegetarian options in Lunch... More 

Was this review helpful? Yes 5
GuestServiceHIL, Guest Relations Manager at Holiday Inn Lisbon, responded to this review

Dear guest, Thank you for your comment. It's good to know that you have enjoyed your stay. We will improve our vegetarian dishes. We hope to have you as our guest in the future. Kind regards, Paula Vidal | Front Office More 

Terni, Italy
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed January 26, 2015

Class hotel, excellent value for money, enchanting environments, yet few details clashes. A spotlight that comes from the ceiling, a power outlet coming out of the wall, poor set of accessories in the bathroom. It could be love, but it didn't bloom.

Was this review helpful? Yes 3
GuestServiceHIL, Front Office Manager Assistant at Holiday Inn Lisbon, responded to this review

Dear guest, First of all thank you for choosing Holiday Inn Lisbon. We regret that love didn't bloom. We hope to have you as our guest in the future and then we will have the opportunity to overflow your expectations. Kind regards, Paula Vidal | Front Office More 

Malahide, Ireland
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed January 16, 2015

We stayed here for one night as we were getting an early flight the next morning. I stayed with my husband and 5 year old twins. The value was amazing. Only €89 for a huge family room. We didn't stay for Breakfast as we were up the next morning early. But we arrived during the day and the staff were... More 

Was this review helpful? Yes 2
GuestServiceHIL, Front Office Manager Assistant at Holiday Inn Lisbon, responded to this review

Dear guest, Thank you for your comment. We are pleased to know that your family stay was enjoyed. We hope that you have the opportunity to return with your family for instance in summer and enjoy our swimming pool that is perfect for the twins. Kind regards, Paula Vidal | Front Office More 

Uk
Top Contributor
65 reviews 65 reviews
22 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed January 7, 2015

We stayed at this hotel for 3 nights whilst exploring Lisbon and the nearby area in our hire car. The hotel is great value for money and its location is fine. Lisbon is easy to get around and is not as big as one may think. Lisbon is a lovely city and this hotel is a good base. Our room... More 

Was this review helpful? Yes 2
GuestServiceHIL, Guest Relations Manager at Holiday Inn Lisbon, responded to this review

Dear guest, Firstly thank you for choosing the Holiday Inn Lisbon. Your comment allows us to analyze and improve our performance. Lisbon is really a beautiful town that is worth knowing. We hope to have you as our guest in the future. Happy New Year. Best Regards, Paula Vidal | Front Office More 

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