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Holiday Inn Lisbon

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Avenida Antonio Jose de Almeida 28A, Lisbon 1000-044, Portugal
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Holiday Inn Lisbon
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648 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 1 week ago

Pros: Spotlessly clean, in all areas. Our towels were changed daily, even though we'd hung them on the rail to signal this wasn't necessary. Pool area. Yes, the pool is tiny. But we only wanted a quick cool-off after a hard day's sightseeing, and it was ideal for that, and a major reason we chose this hotel. We flopped around... More 

Was this review helpful? Yes 1
Lymm, United Kingdom
Level Contributor
105 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Unfortunately this is a typical dated Holiday Inn. Rooms are big and clean, but they are a little outdated. There are not enough power sockets for a modern hotel, and the connections need some care. Staff are polite and professional.... but miss... they miss a smile. Receptionist gave me good advice on how to get to the metro, and take... More 

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IHGCare, Guest Relations Manager at Holiday Inn Lisbon, responded to this review

Dear Shuttie, Thank you for leaving a review, highlighting not only the bad but also the good points of your stay. We are glad you found the rooms clean and our staff polite and professional. However, we regret letting you down on some aspects of your stay. We take all feedback seriously and your comments are instrumental for us to... More 

Palm Beach, Florida
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Every time I walk into the Holiday Inn in Lisbon, Euclides Pereira greets me with such a pleasant smile and a " happy to see you" ! I know we all work a job, but he is really good at what he does, and we all should take the time to stop and acknowledge hard working people! Thank you Eucildes... More 

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london
Level Contributor
124 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My wife, toddler and I stayed here one night before flying back to the UK. I was surprised by how gloomy and shabby the lobby is- most hotels have a smart lobby even if the rooms are nothing special. The room was very dated; it had been painted quite recently, but there was no hiding the fact the whole place... More 

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IHGCare, Guest Relations Manager at Holiday Inn Lisbon, responded to this review

Dear thenighthawks, Thank you for taking the time to review our property. We work diligently to ensure our facilities and services are superior and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. It is our pleasure to hear that you were satisfied with the level of service, cleanliness and comfort. However, we... More 

Cambridge, United Kingdom
Level Contributor
4 reviews
3 of 5 stars Reviewed 3 weeks ago

This hotel is situated next to IST, a technical university in Lisbon which I was visiting and so was ideal for my meeting the next day. The rooms are quite large and the breakfast was reasonable. The hotel is not in the centre of Lisbon and I would stay closer to the centre if I was on holiday.

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IHGCare, Guest Relations Manager at Holiday Inn Lisbon, responded to this review

Dear pi_meson, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business. We always strive to provide great service and accommodations to all of our guests and be the best hotel around. It was real pleasure that you were satisfied with the room... More 

Turin, Italy
Level Contributor
47 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Big rooms and very clean but very old fashioned. Location not near to metro and city centre but very quite. Good value accomodation bui in my opinion is a standard 3-star property. My be better for an holiday hinn standard

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IHGCare, Guest Relations Manager at Holiday Inn Lisbon, responded to this review

Dear Dragonpainter, First of all, thank you very much for your recent stay at our hotel. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs.... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Although the reception staff could be friendlier, the rooms are very clean and a very good size, breakfast is excellent, 10 minute walk from the Metro, beautiful roof terrace with a small but well kept pool, outstanding views off the city, perfect base got a long weekend in Lisbon

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London
Level Contributor
44 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Pricey for a city with generally good value accommodation. Very old-fashioned and just a bit dowdy: desperately in need of a refurb. Staff efficient, but oddly formal, fixed behind the reception desk, not very engaged with the guests. The hotel appears heavily patronised by tour groups, presumably on agency rates. Rooms are different sizes and shapes, comfortable enough, but a... More 

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IHGCare, Guest Relations Manager at Holiday Inn Lisbon, responded to this review

Dear SwissFella, Thank you for your recent stay with us and for reviewing our property. Our efforts are always to ensure our guests are satisfied and our hotel is maintained to be comfortable while you are with us. It is nice to know that the location of the property is a close porximity to your needs and found the room... More 

Bistrita, Bistrita-Nasaud, Romania
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

Big rooms, very clean, professional staff, we had good advises and tips for visiting Lisbon. Services were very good and when we had a little incident they solved it very quickly. The location it is not that close by walking from the center, but a bus station is very close, so you can get anywhere you want.

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Devizes, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 20, 2015

We needed to be close to the express bus station and the hotel fitted the bill. We took their advice on how to get there from the airport and they suggested a local bus. We were told at the airport that the bus does not accept passengers with luggage so we ended up using the metro and it's quite a... More 

Was this review helpful? Yes
GuestServiceHIL, Front Office Manager Assistant at Holiday Inn Lisbon, responded to this review

Dear guest, Thank you for choosing Holiday Inn Lisboa. You are very pleased with your kind words, we work daily to improve our work and to have totally satisfied guests. We look forward to have you has our guest in the future. Kind regards, Paula Vidal | Front Office Manager Assistant More 

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