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Sheraton Lisboa Hotel & Spa

5.0 of 5 Rue Latino Coelho, 1, Lisbon 1069-025, Portugal
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3 nights for 2 from €92
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Certificate of Excellence 2014
Sheraton Lisboa Hotel & Spa
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Sheraton Lisboa Hotel & Spa
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1,238 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lousa, Portugal
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

After a very disappointing arrival in another hotel in Lisbon, we called the Sheraton for a last minute room on Valentines Day. The lady on reception was absolutely amazing. She was knowledgeable and polite and really contributed to the experience. The bar area was beautifully decorated and spotlessly clean. On arrival in the room we were a bit disappointed to... More 

Was this review helpful? Yes 1
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, Thank you so much for having changed your mind and moved to our hotel, when visiting Lisbon. We are delighted to learn that you have thoroughly enjoyed your stay and we thank you for having posted your really positive comments about your experience in our hotel. We hope you will visit us again, the next time you are... More 

La Paz, Bolivia
Senior Contributor
46 reviews 46 reviews
25 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

Great hotel, tallest building so if you get a room in the too as I did you get to see all Lisbon. The club has excellent drinks so it is worth paying for it if you are not starwood premium. Breakfast is amazing, one of the few hotel you get caviar and sparkling wine included in the buffet. Service is... More 

Was this review helpful? Yes
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, Thank you very much for having chosen our hotel for your recent stay in Lisbon. Also many thanks for your nice comments which have been duly noted. Looking forward to welcoming you back again soon. Kind regards, Antonio Pereira, General Manager More 

Contributor
13 reviews 13 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here for 2 night over a weekend in Lisbon. Rooms just as you would expect for Sheraton hotels, very comfortable bedding! Surprisingly the swimming pool was charged which was a downside top four stay... As we only stayed for 2 night it did not affect us too much but it would have if we were staying for more a... More 

Was this review helpful? Yes 2
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, Thank you for having selected our hotel for your stay in Lisbon. We have really appreciated your comments and thank you for having poted them. We would like to have you back with us, the next time you visit Lisbon. Until then, please accept our warm regards. Antonio Pereira, General Manager More 

Austin, Texas
Top Contributor
180 reviews 180 reviews
78 hotel reviews
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed for three nights. The rooms are quite modern and could present a privacy concern, as the bathroom is glass walls to the bedroom. There is a blind, but not like a wall for privacy. I was by myself, so no issue. The rooms are standard configuration, clothes closet, bathroom, bedroom and desk. The tub/shower combination is a little better... More 

Was this review helpful? Yes
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, Thank you for sharing your comments regarding your experience in our hotel. Some of your less positive comments will be brought to the attention of the Executive Team in order to check where we can improve. Thanking you for your constructive feedback, please accept our warm regards, Antonio Pereira, General Manager. More 

Barcelona, Spain
Senior Contributor
35 reviews 35 reviews
27 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I still do not get why "luxury/premium" hotels still charge you so much for a 5 minute use of basic internet (well, it's all about money of course but come on). Fortunately, TV and soap were included! Guys, we live in 2014 - of course you expect to watch TV in your room and of course you expect to navigate... More 

Was this review helpful? Yes
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, Thank you so much for having stayed in our hotel during your visit to Lisbon. Your comments have been duly appreciated and analyzed and the less positive remarks will certainly be discussed with the Management Team. We look foward to welcoming you back. Kind regards, Antonio Pereira, General Manager More 

Utrecht
Top Contributor
53 reviews 53 reviews
48 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Being both SPG Platinum and Hilton Honors Diamond Member I was hesitant to stay at the Sheraton due to reviews I had read earlier, but those should either be taken with a grain of salt or they’ve radically improved their service level. Stayed at the Sheraton for 3 nights, while I had a girlfriend in town. I like a little... More 

Was this review helpful? Yes
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, Thank you so much for having selected our hotel for your recent stay in Lisbon. Your really nice, positive and detailed comments have been highly appreciated and we are grateful for your feedback. We sincerely look forward to welcoming you back soon. Kind regards, Antonio Pereira, General Manager More 

United States
Senior Reviewer
9 reviews 9 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed 5 nights- as mentioned in my title, this hotel is very nice and is where ALL US & English speaking business travelers seemed to stay as it's in the heart of the financial district- very safe area but 10 minute cab ride (slightly longer by metro) to the 'Baixa,' where the action & sights primarily are. I was visiting... More 

Was this review helpful? Yes
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, Thank you so much for sharing your nice and positive comments with us. We are happy to hear that you have enjoyed your stay and we sincerely hope that you visit us again the next time you are in Lisbon. Kind regards, Antonio Pereira, General Manager More 

Lisbon, Portugal
Senior Contributor
36 reviews 36 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A luxury hotel with all you need to spend some time after you visit that wonderful city as Lisbon is. You can relax in the SPA or in the bars. Take a nice breakfast in the main restaurant before going to your tourist travel in the city. The situation is very nice, just by a park with a nice view... More 

Was this review helpful? Yes 1
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, Thank you very much for the wonderful feedback you have kindly posted following your recent stay with us. We sincerely look forward to welcoming you back again soon. Kind regards, Antonio Pereira, General Manager More 

Penang
Top Contributor
96 reviews 96 reviews
26 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Lovely room. Very good service. Stunning views from the top floor bar and restaurant. Secure parking is reassuring. Hot stone massage was excellent along with the other spa facilities. Shame that the pool is outdoors as too cold to swim. Would definitely return to this hotel.

Was this review helpful? Yes
Lidia A, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, Thank you very much for having selected our hotel for your stay in Lisbon. We are delighted to hear that you have thoroughly enjoyed your stay and our facilities. We sincerely look forward to welcoming you back. Kind regards, Antonio Pereira, General Manager More 

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great room, excellent spa & gym area. Breakfast is fine. Comparable to the usual high Sheraton standard. Would use again. The service is good, but the reception can get quite busy so time your check in & check out appropriatley.

Was this review helpful? Yes
Lidia A, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, Many thanks for your really positive comments about your stay with us. Glad to hear that you will be coming. back. We do look forward to it! Until such time, kind regards, Antonio Pereira, General Manager More 

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What travelers say

  • Top floor(11)
  • Very good(7)
  • Nice views(4)
  • Room service(3)

Additional Information about Sheraton Lisboa Hotel & Spa

Address: Rue Latino Coelho, 1, Lisbon 1069-025, Portugal
Phone Number:
Location: Portugal > Central Portugal > Lisbon District > Lisbon
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Lisboa Hotel & Spa 5*
Number of rooms: 369
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Also Known As:
Sheraton Lisboa Hotel Lisbon
Sheraton Lisboa Hotel And Spa
Sheraton Lisbon
Lisbon Sheraton
Hotel Style:
#12 Spa Hotel in Lisbon
#16 Business Hotel in Lisbon
#32 Family Hotel in Lisbon
#41 Luxury Hotel in Lisbon
#43 Romantic Hotel in Lisbon

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