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Sheraton Lisboa Hotel & Spa

#51 of 227 Hotels in Lisbon
Certificate of Excellence
Rue Latino Coelho, 1, Lisbon 1069-025, Portugal
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Sheraton Lisboa Hotel & Spa
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Sheraton Lisboa Hotel & Spa
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1,342 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (183)
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Dili
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

Good location - friendly and helpful staff. Breakfast was great - the terrace restaurant had a magnificent view and delicious menu. One has to book as we did not get a table near the window to enjoy the view!!

Was this review helpful? Yes 1
A TripAdvisor Member
2 of 5 stars Reviewed yesterday NEW

I stayed here the first two nights of my honeymoon. My husband and I voiced our excitement for being in Lisbon for our honeymoon both before and during our stay. The sheraton could have cared less for us or making our occasion special. We sayed in a mediocre room, we were forced to pay to use their unimpressive, freezing cold... More 

Was this review helpful? Yes
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

My first visit to Lisbon and the Sheraton hotel and staff added to my special memories. The rooms are absolutely beautiful & comfortable! Spend a little extra time at breakfast. A treat around every corner. In walking distance from all attractions! Highly recommended!

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Chicago, IL
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

It's not a large hotel, but the rooms were well laid out. The bathroom was completely modernized, with porcelain tiles floors and a frosted glass partition separating the toilet and bidet from the rest of the bathroom. The wall between the bath and bedroom was glass(!) but there was a motorized shade that could be deployed to provide privacy. Nice,... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

The hotel itself is nice, but touring Portugal requires a lot of outdoor activity and after returning to hotel exhausted from the hot sun and walking, we're informed we have to pay a fee just to take a swim! (Nearly 20 US dollars a day) They try to explain that with this fee you also get to use steam room.... More 

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Miami Beach, Florida
Level Contributor
69 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed in a Club Room with a great view of the river and downtown. Nice club lounge. Adequate, albeit unheated, outdoor pool and gym.Nicest part was the Portuguese people and fresh seafood. Would recommend to anyone.

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Philadelphia, PA
Level Contributor
57 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
5 of 5 stars Reviewed 1 week ago

Have stayed here several times the past few months. Very consistent each time. Reception staff very efficient and welcoming. Concierge is top notch, great with information on sightseeing and food options. He can get you anywhere you would like to go. Bell staff great with directions and very helpful as well. Location is great, metro stations nearby, cabs are plentiful... More 

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ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, Thank you so much for your really positive and detailed comments about your recent stay with us. They will be passed on internally. We are delighted to know that you had such a great experience and that you consider staying with us in another time. Until then, please accept my warm regards, Antonio Pereira, General Manager. More 

London, United Kingdom
Level Contributor
89 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 1 week ago

I really wanted to love this place! We upgraded to an executive club giving us access to pool, breakfast, free wifi and club room. This is well worth it for breakfast alone. The club room is small but pleasant with some amazing views. Complimentary snacks and drinks are good too, as are the two Apple Macs available for use. The... More 

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ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, First of all, thank you for having chosen our hotel for your last visit to our beautiful Lisbon city. Please be sure that your detailed feedback have been duly noted and is going to be properly analyzed internally. We sincerely hope to welcome you once again in August. Until such time, please accept our warm regards, Antonio Pereira,... More 

Philadelphia, Pennsylvania
Level Contributor
68 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is really pretty, with very nice, modern rooms. Starting with the bellman when we arrived, the staff was very friendly and helpful - especially the bar and restaurant staff, who treated us like honored relatives. We had stayed in a Castle hotel where they often said "You are royalty here" and we felt that way at the Sheraton... More 

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ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, Thank you so much for your really positive comments about your recent stay at Sheraton Lisboa Hotel & Spa. We're delighted to know that you enjoyed your stay, specially our staff and F&B service. You're so right when you mencioned the chocolate croissants, they're awesome options each and every day breakfast! Looking forward to welcome you again. With... More 

Canada
Level Contributor
10 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Stayed for 5 nights, and thank god for SPG perks, got upgraded to a nice high room with a view. Funky see-through shower was and interesting experience. Room was clean and upto Starwood standards. Staff is helpful, and the metro being downstairs was always a plus when we didn't want to walk. Top floor restaurant is so-so, more a novelty... More 

Was this review helpful? Yes
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, Thank you very much for your comments regarding your stay with us. We're pleased that you had such a nice experience at our hotel, and that you're considering coming back again. We do hope that happens, so until then, please accept our warm regards. Antonio Pereira, General Manager. More 

Hotel Review Summarization

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  • Top floor(10)
  • Very good(6)
  • Nice views(3)
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