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Sheraton Lisboa Hotel & Spa

#52 of 227 Hotels in Lisbon
Certificate of Excellence
Rue Latino Coelho, 1, Lisbon 1069-025, Portugal
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Best prices for: 1 room 1 guest
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Sheraton Lisboa Hotel & Spa
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Sheraton Lisboa Hotel & Spa
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1,302 reviews from our community

Traveler rating
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    136
    32
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Boston, Massachusetts
Top Contributor
62 reviews 62 reviews
24 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed yesterday NEW

My wife and I stayed at this hotel for two nights at the beginning of our Portugal vacation and one night prior to our flight home from Lisbon Airport. At check in we were ecstatic that our room was available when we arrived in the morning following our overnight flight and the desk personnel were very friendly and helpful. The... More 

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Los Angeles
Top Contributor
88 reviews 88 reviews
23 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Wow. I travel for a living and this hotel takes the prize for possibly one of the best. From check in to the club lounge level rooms, I cannot be more impressed. This hotel is a 5 star plus hotel. Absolutely the best Sheraton has to offer with a staff that is incredibly accommodating. The rooms are as modern and... More 

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New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

This is a well maintained property and location is central. The rooms and bathrooms were very spacious. Service was great. They have a good breakfast buffet. Overall, we had a very comfortable and pleasant stay.

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Blacksburg, Virginia
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 1 week ago

This Sheraton had such a zen feel to it. From the time you enter the hotel, you feel like you are in a different world. The sights and sounds are so relaxing. Even the ride in the elevator has relaxing, mesmerizing music. The rooms are unique in a contemporary European zen way. The pool and spa area was so relaxing...a... More 

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ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, Thank you very much for your really positive comments about our hotel. We are very happy that you felt so relaxed in our beautiful Lisbon! Looking forward to welcoming you again. Kind regards, Antonio Pereira, General Manager. More 

New York City, New York
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

This was my second stay at the Sheraton Lisboa and overall it was a good experience. The staff is extremely friendly. During my stay I utilized the Spa, a Fitness, and Conference facilities, all were more than adequate and provided excellent value. Some may not like that there is a facility fee to use the pool, but I don't mind... More 

Was this review helpful? Yes 1
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, Thank you for taking the time to share your comments regarding your stay with us. We're sorry to hear about the incident with your forgotten item, and we are going to analize that carefully internally. We look forward to welcoming you back in the future. Kind regards, Antonio Pereira, General Manager More 

Senior Contributor
31 reviews 31 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Hotel not cheap. Beer in lobby very expensive. You must pay for spa & swimming pool. Breakfast average. Strange package for wifi - paid, of course . In plus - close to subway station Good food in centre of the town. Nice tram no. 28

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ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, Thank you very much for your comments which have been duly noted. We look foward to welcoming you back the next time you visit Lisbon. Kind regards, Antonio Pereira, General Manager More 

Liverpool, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Excellent hotel and a typical high SPG group standard. as it was our wedding anniversary the hotel team left a bottle of Champaign in our room on arrival ... thank you. The hotel staff were attentive and willing to assist when required and at all times they did so in a polite and friendly manor. Lisbon is a great city... More 

Was this review helpful? Yes 1
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, Thank you so much for your really positive comments about your recent stay with us. We are delighted to learn that you had an enjoyable stay and sincerely hope you will come back again soon. Kind regards, Antonio Pereira, General Manager More 

San Francisco, California
Senior Contributor
42 reviews 42 reviews
30 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is near some few places that you can have some small bites and there is also supermarket behind which is walking distance not more than 10 minutes. The rooms are great in my opinion. They are very clean and very comfortable when it comes to having a proper relaxing time, tub is amazing. The food is great, I... More 

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ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, Thank you very much for your really positive and very detailed comments about your experience in our hotel and in the beautiful city of Lisbon! Indeed a "bitoque" is a nice dish and yes, you did spell it correctly. Well done! Looking forward to welcoming you back. Kind regards, Antonio Pereira, General Manager More 

Italy
Top Contributor
57 reviews 57 reviews
34 hotel reviews
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I am SPG Platinum but I haven't been upgraded to a suite. They gave me a nice room on floor 25th,top residential floor. The view was quite nice, the room comfortable and well kept. Only problem an humming engine from the ceiling, never stopping. The lounge comfortable and private, anyway we had breakfast at the main restaurant because the food... More 

Was this review helpful? Yes 2
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, Thank you for your comments regarding your stay with us. As a SPG Platinum Guest you are entitled to the next best available accommodation. Unfortunately all our suites were booked when you checked in, so you were upgraded to our top floor where the rooms are absolutely top quality and the view is breathtaken. We are glad to... More 

Miami Beach, Florida
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

An updated and new approach Sheraton , Modern rooms with new approach to design and comfort , Lighting and room services at their best , every modern convenience offered, hotel design at its best for once

Was this review helpful? Yes 2
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, Thank you so much for the really wonderful comments you haveposted, following your recent stay with us. We are happy and honoured to be the subject of such words of praise and sincerely look forward to welcome you back when you visit Lisbon again, Until such time, pleae accept our warm regards. Antonio Pereira, General manager More 

Hotel Review Summarization

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  • Nice views(3)
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