We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 219 Lisbon hotels

Sheraton Lisboa Hotel & Spa

5.0 of 5 Hotel   |   Rue Latino Coelho, 1, Lisbon 1069-025, Portugal
Hotel website
Hotel amenities
Special Rate
3 nights for 2 from €92
Save Saved
You added Sheraton Lisboa Hotel & Spa to your Saves list
Sheraton Lisboa Hotel & Spa
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 11 more sites!
85%
Ranked #46 of 219 Hotels in Lisbon
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
dzhuta_t London, United Kingdom
Write a Review

1,099 reviews from our community

Traveler rating
    530
    408
    115
    30
    16
See reviews for
181
412
78
251
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (142)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
reading, england
Contributor
11 reviews 11 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 days ago NEW via mobile

Positives were the lovely room and the interior of the hotel was very appealing. Negatives are too long to list. Zero customer service, in fact we were refused when we asked for an extra towel at the spa (which you pay E12.50 a day to use the pool); we were served a disgusting cocktail at the top floor bar, and... More

Was this review helpful? Yes
London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 of 5 stars Reviewed 6 days ago NEW

This was one of the best decisions we made once we were in Lisbon. Hotel is worth every penny you pay for it. Even though you have to pay additional money to use their swimming pool and spa facilities. Rooms are amazing. Bathroom was just a miracle. Especially if you go there with your other half.

Was this review helpful? Yes
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, Thank you so much for having selected our hotel during your stay in Lisbon. Yours really detailed and positive comments have been highly appreciated for all the staff and we are extremely pleased to learn that you have thoroughly enjoyed your stay with us. Again, thank you for your constructive feedback on our standards and service and we... More

Vienna, Austria
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago NEW

Hotel is bit away from centrum, but taxi costs almost nothing, friendly staff in restaurant and bar but checking at reception took almost 15 min and even it started to get a long queue behind me, the two other at reception were flirting with each other instead of speed up process. I had a club room, big modern, fine furnished,... More

Was this review helpful? Yes
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, we were very pleased to receive you in our hotel during your visit. Thank you for your constructive feedback on our service, as only through our guests´s feedback can we improve our quality and we are grateful for your contribution. Opinions like yours are certainly a major motivation drive that rewards our effort. Please accept our warm regards,... More

San Francisco, California
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice well-appointed rooms; friendly staff; good but not amazing location. This was everything we'd expect from a Sheraton. The hotel is a bit removed from the city center but taxis in Lisbon were reasonable (7-8 euros to city center, 5 minute drive) so worth it if you can get a deal versus places in the city center (like we did).... More

Was this review helpful? Yes 1
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, Thank you so much for having stayed with us during your recent visit to Lisbon. Your comments have been duly appreciated and we are happy to hear that your would stay again, when in Lisbon. Kind regards, Antonio Pereira, General Manager More

London, United Kingdom
1 review
3 of 5 stars Reviewed 2 weeks ago

We stayed here during our visit from 27-Aug to 02-Sep. The price you pay to stay at Sheraton is solely because the rooms are nice...the service is not what you expect from a 5-star. It all began when we did the booking on the phone and told the pool and wifi were free as I read it charged €12 to... More

Was this review helpful? Yes
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, we want to thank you for your preference and for taking the time to comment on your stay with us. We are sorry to learn about your disappointment with certain aspects of our service and I would like to inform you that we have meanwhile discussed the matters concerning your stay with the heads of department in order... More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Stayed here for 3 nights , it's an excellent hotel in an excellent city. It's in a quiet neighbourhood which was perfect and it's only a 20 minute stroll to the hustle and bustle, it's also very easy to get to if you use the metro. The staff and service was excellent and the rooms spacious and and well maintained... More

Was this review helpful? Yes
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, We would like to thank you for the really nice and positive comments you have made following your recent stay in our hotel. It is always important to get the feed back from our clients, and we are grateful for your contribution. Looking forward to hosting you in a not too distant future. Kind regards, Antonio Pereira, General... More

Orinda, CA
Contributor
11 reviews 11 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The Sheraton Lisboa is in a quiet neighborhood. However it is very convenient. The metro is not even a block away and it is about 2 blocks from the Marches de Pomble where almost all of the tour buses start from. It is about a 15 minute walk down to the main square (Rossi area) and a quick cab ride.... More

Was this review helpful? Yes 1
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, Thank you so much for having selected our hotel for your recent stay in Lisbon. Your really detailed and positive comments have been highly appareciated and we sincerely hope to have you back again soon. Until such time, kind regards, Antonio Pereira, General Manager More

Brighton, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We choose this hotel because of the views mentioned by previous reviewers (and these were fantastic from the Panorama Bar) - not for location. The hotel is not in a central part of the city so this is not the spot if you want to be close to the castle area, or close to the sea. Taxis are not over... More

Was this review helpful? Yes 1
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, we want to thank you for your preference. We are quite disappointed to hear that we couldn´t live up to your expectations regarding certain aspects of our service. Again, thank you for your constructive feedback on our service that we assure you will require our total attention in order to maintain the quality service that our guests get... More

Melbourne, Australia
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Such a lovely hotel with great staff. Great decor On club floor with great views. Exceptional staff at day spa and having hairdresser there as well was a bonus. Breakfast was adequate on club floor. Room service menu a bit boring but after a big day seeing the sights it was all we were up for. Highly recommend

Was this review helpful? Yes
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, we were very pleased to receive you in our hotel during your visit. Thank you for your constructive feedback on our service, as only through our guests´s feedback can we improve our quality and we are grateful for your contribution. We hope we will have the opportunity to welcome you back on your future trips to Lisbon. Kind... More

Boston
2 reviews
5 of 5 stars Reviewed 3 weeks ago

This is a terrific hotel for Lisbon. Excellent location as everything is Lisbon is close and taxis are inexpensive (basically EUR 5 or less to go anywhere), great views over the park and beyond...great renovations, very nice pool and spa...terrific decor in club rooms and floors especially. Great service. This is not standard Sheraton except for the bathroom amenities (same... More

Was this review helpful? Yes
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, we want to thank you for your preference. We are flattered by your kind comments concerning your stay in our hotel. Opinions like yours are certainly a major motivation drive that rewards our effort. Please accept our warm regards, and we look forward to welcoming you again soon. Warm regards António Pereira – General Manager More

Owners: What's your side of the story?
If you own or manage Sheraton Lisboa Hotel & Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Sheraton Lisboa Hotel & Spa? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Top floor(11)
  • Very good(7)
  • Nice views(4)
  • Room service(3)

Additional Information about Sheraton Lisboa Hotel & Spa

Address: Rue Latino Coelho, 1, Lisbon 1069-025, Portugal
Phone Number:
Location: Portugal > Estremadura > Lisbon
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Lisboa Hotel & Spa 5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Travelocity, Starwood EMEA, Venere, Tingo, Priceline, Otel, Cheap Tickets, Reservation Counter, Odigeo, TripOnline SA and Hotels.com so you can book your Sheraton Lisboa Hotel & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Lisboa Hotel And Spa
Sheraton Lisboa Hotel Lisbon
Sheraton Lisbon
Lisbon Sheraton

796 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (323)
Viewed
Pool/beach area (7)
Viewed
Room/suite (79)
Viewed
View from room (15)
Viewed
Hotel & grounds (47)
Viewed
Dining (17)
Viewed
Bathroom (30)
Viewed
0:36
Videos (2)
Viewed
Other (126)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (463)
Viewed
Amenities (121)
Viewed
Club Room (27)
Viewed
Deluxe Room (32)
Viewed
Executive Suite (44)
Viewed
Pool (11)
Viewed
Presidential Suite (100)
Viewed
Restaurants and Bars (103)
Viewed
The Hotel (25)

Management photos: Courtesy of the property manager

Viewed
All management photos (11)
Viewed
Hotel & grounds (5)
Viewed
Dining (1)
Viewed
Room/suite (3)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Lisbon with
any amenities