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All 216 Lisbon hotels

Sheraton Lisboa Hotel & Spa

5.0 of 5
Rue Latino Coelho, 1, Lisbon 1069-025, Portugal
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Sheraton Lisboa Hotel & Spa
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Ranked #38 of 216 hotels in Lisbon
Most recent review
5 of 5 stars Reviewed June 10, 2013
Bournemouth17 Bournemouth, United Kingdom
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756 reviews from our community

Traveler rating
    369
    276
    73
    23
    15
See reviews for
Families
97
 
Couples
282
 
Solo
58
 
Business
179
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Bournemouth, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 10, 2013

My husband and I recently stayed at the Sheraton Lisboa Hotel & Spa for 5 days (May 2013) and we were very pleased with the hotel. Our room was ready on arrival (11.30am), which after an early 2.5 hour flight was most welcome. The staff were very friendly and accomodating to our needs. The rooms were lovely, my husband is... More

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ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review
June 12, 2013

Dear Guest, Thank you so much for your really nice and positive comments about our hotel, our services, decor and staff. We are delighted to learn that you have thoroughly enjoyed your stay with us. It is wonderful to hear you say that you will be staying at a Sheraton again, the next time you travel. May we wish you... More

London
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed June 9, 2013

The hotel is at a good location but the overall service is not 5*. The rooms are spacious and well equipped but the staff would need a bit more training to be 5* worthy. The room service didn't bring us what we ordered. From a 5*-hotel I would expect to either wave the entire order or bring a bottle of... More

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See 2 more reviews by M T for Lisbon
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review
June 12, 2013

Dear Guest, Thank you so much for your feedback, folowing your recent stay. We are indeed grateful for your comments as they wil enable us to correct and/or improve in some areas you mentioned. It always very important to have our customer's feedback and we do appreciate your contribution. Hoping you will give us the pleasure of another visit, we... More

Amsterdam, The Netherlands
Senior Contributor
40 reviews 40 reviews
39 hotel reviews
Reviews in 33 cities Reviews in 33 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 8, 2013

If you need to be in Lisboa, this hotel is certainly worth considering. Nice, clean and ok staff. Not outstanding but for nothing less than what you expect from this kind of location. Would consider going for one of the slightly bigger rooms...

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ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review
June 12, 2013

Dear Guest, Thank you so much for your really positive comments about our hotel and your stay with us. We sincerely look forward to hosting you again, the next time you travel to Lisbon. Kind regards, Antonio Pereira, Genral Manager More

Elizabeth, New Jersey
Senior Contributor
43 reviews 43 reviews
8 hotel reviews
Reviews in 20 cities Reviews in 20 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 7, 2013

I found this hotel to have very little personility for the number of stars. It's moderm, large, and cold. The rooms are average size and inpersonal. Just another modern hotel with five stars. Don't reserve a bargain room, they have a rear view which is not very pleasant , Good public parking and location.

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See 16 more reviews by Penhadafranca for Lisbon
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review
June 12, 2013

Dear Guest, Thank you for your feedback. We are sorry to hear that you have considered our hotel cold, and the rooms impersonal. However, we trust you have had a nice stay. Again, many thanks for your comments. Kind regards, Antonio Pereira, General Manager More

Rio de Janeiro, RJ
Senior Contributor
40 reviews 40 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed June 5, 2013

It's a good hotel, but a bit far from the sights. There's a subway near, and some stores. The room is confortable but looks like a bachelor's apartment! The food is really great, and the staff is amazing.

Was this review helpful? Yes 1
See 18 more reviews by nandabordoni for Lisbon
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review
June 12, 2013

Dear Guest, Thank you for your positive comments about our hotel and our staff. Happy to learn that you have enjoyed your stay with us and have greatly appreciated the portuguese food. We look foward to welcoming you back, the next time you visit Lisbon. Kind regards, Antonio Pereira More

Opole, Poland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 5, 2013

I booked it as a promotional offer for 20 euros per person. Normally I would never afford the regular price. But it was a nice change from city hostels around the Europe. Modern interiors with glass instead of wall between the room and the bathroom. The only disadvantage- everything is extra paid. This kind of hotel should have free Internet... More

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ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review
June 12, 2013

Dear Guest, Thank you for your really nice comments about our hotel, following your recent stay. We hope we will have the chance of welcoming you back, sometime again in the future. Until then, may we take this opportunity to wish you a nice Summer season. Kind regards, Antonio Pereira, General Manager More

Boston, Massachusetts
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 1, 2013

Quite a nice hotel, close enough to the airport (about 10 euros ride early in the morning when there is no traffic) and a good walk to the old city. Everything above standards, including prices. However, you will likely spend little time inside, most likely you will be roaming the beautiful city, no matter if you are in Lisbon for... More

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ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review
June 12, 2013

Dear Guest, Thank you so much for having chosen our hotel for your recent stay in Lisbon. We are pleased to see that you have enjoyed your stay and that both the hotel and the services have met your expectations. We sincerely look forward to hosting you again, the next time your travelling plans bring you back to Lisbon. KInd... More

New York City, New York
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 28, 2013

We were at this hotel for four nights for a medical convention. It is very luxurious and everything is very expensive. It is great if you are travelling on an expense account, otherwise some costs are a little outragious. The staff is uniformly very knowledgeable and friendly. The breakfast was very extensive and terrific. the orange juice was freshly squeezed.... More

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ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review
June 12, 2013

Dear Guest, Thank you for teh really positive comments you have posted about us following your recent stay. We are delighted to learn that you have thoroughly enjoyed you stay and that all has met your expectations. Maybe you will give us the pleasure of another visit in the future? Until then, may we take this oppotunity to wish a... More

paris
Contributor
17 reviews 17 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 26, 2013 via mobile

Currently staying at the hotel. I had stayed here before. The hotel is nice enough. Good breakfast. Friendly staff. Lounge staff is friendly. The one thing which spoils my stay is the extras charged. I did not even have a cheap rate and am a Starwood member. The hotel charges 19 euros for Internet. There is no cheap rate for... More

Was this review helpful? Yes
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review
June 12, 2013

Dear Guest, Thank you for having stayed with us during your recent visit to Lisbon. We are happy to read your comments about our hotel and our staff friendliness. May we take this opportunity to inform that the extra charges you mentioned, like Spa entrance fee and internet access are duly mentioned both in our web page as well as... More

Baltimore
Top Contributor
88 reviews 88 reviews
44 hotel reviews
Reviews in 41 cities Reviews in 41 cities
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed May 23, 2013

This was our first trip to Lisbon and we stayed at the Sheraton which is not in the middle of things but only short metro ride from the old center. It was quite nice, beautiful lobby, nicely appointed rooms and wonderful views but a few things made us not give an Excellent rating. We were in a Club level suite... More

Was this review helpful? Yes 1
See 6 more reviews by Nick P for Lisbon
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review
June 12, 2013

Dear Guest, Thank you for having selected our hotel for your recent stay in Lisbon. We are happy to read your positive comments about our hotel, decor and services, and regret that some minor negative points have inconvenienced you during your stay. Your comments have been duly discussed with all the Executive team so we can take the necessary measures... More

 
 
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Hotel Summarization (Beta)

What travelers say

  • Top floor(20)
  • Very good(11)
  • Nice views(8)
  • Metro station(5)
  • Friendly and helpful(5)
  • Free internet(4)
  • Business trip(4)
  • Breakfast buffet(4)
  • Great stay(3)
  • Front desk staff(3)

Additional Information about Sheraton Lisboa Hotel & Spa

Address: Rue Latino Coelho, 1, Lisbon 1069-025, Portugal
Region: Portugal > Estremadura > Lisbon
Amenities:
Bar/Lounge Business Center Fitness Center Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Business Hotels in Lisbon
#27 Family Hotels in Lisbon
#35 Luxury Hotels in Lisbon
Price Range: $$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Completely refurbished combining modern elegance and simple relaxing design, the hotel is located in one of the city's most prestigious business districts. Only 15 minutes from Lisbon's International Airport, the Sheraton is easily accessible by train, bus, subway or car, with fabulous shopping, theatres, art museums, and nightlife just a short walk away. ... more   less 
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Also Known As:
Sheraton Lisboa Hotel Lisbon
Sheraton Lisboa Hotel And Spa
Sheraton Lisboa Hotel
Sheraton Lisbon
Lisbon Sheraton

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Sheraton Lisboa Hotel & Spa
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