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Sheraton Lisboa Hotel & Spa

5.0 of 5 Rue Latino Coelho, 1, Lisbon 1069-025, Portugal
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Certificate of Excellence 2014
Sheraton Lisboa Hotel & Spa
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Sheraton Lisboa Hotel & Spa
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1,186 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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northants, UK
Senior Contributor
45 reviews 45 reviews
26 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was our first stay in Lisbon and the Sheraton proved an excellent choice both for the quality of the hotel and its location for touring the city. It is set in a business area but the metro is very close by and there are several local restaurants worth a try too. Buses are easy to find and as it... More 

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Confines of Texas
Contributor
19 reviews 19 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What's not to like? The hotel boasts a nice view of the rustic cityscape of Lisbon with all the modern trimmings, including a Bang and Olufsen TV and connected speakers in the bathroom (handy for rocking out to the MTV dance channel when you're doing your business). The standard room we stayed in also had a great view of the... More 

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ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, Thank you for your most positive comments about our hotel and your experience following your recent stay. Wishing you a Happy Festive Holiday Season, we look forward to hosting you again, the next time you visit Lisbon. Kind regards, Antonio Pereira, General Manager More 

Soddy Daisy, Tennessee
Senior Contributor
43 reviews 43 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We arrived on Friday, November 14th to stay before a river cruise for our 26th anniversary. The hotel is the tallest building in downtown Lisbon. We were upgraded to an executive suite both pre cruise and post cruise by this wonderful staff. We were treated quite well with champagne and berries as a gift. The restaurant was fabulous and had... More 

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ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, Thank you so much for having stayed with us on such a special occasion for you. We are delighted to learn that you have fully enjoyed our hotel as wellas the service provided and the staff attitude. Many thanks for sharing your comments. Wishing you a Happy Holiday Season. Kind regards, Antonio Pereira, General Manager More 

Chicago, Illinois
Contributor
17 reviews 17 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Enjoyed three nights at The Sheraton. Used SPG upgrades to a very nice, roomy suite. Excellent staff; concierge (Armando) good with local dinner recommendations. Panorama Bar has beautiful views with welcoming staff (David, Felipe and Rita). Club Lounge also comfortable with nice offerings. Good location. Would definitely stay again.

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ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, Thank you so much for the really nice comments you kindly posted following your stay with us. Thank you also for the compliments addressed to some of our associates, which will certainly contribute for them to excel. We look forward to welcoming you back. Kind regards, Antonio Pereira, General Manager More 

Philadelphia, Pennsylvania
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

We were very happy with the size and cleanliness of our room. They brought up a single bed/cot in which my young son could sleep. It was as plush as the queen size bed I shared with my husband. The breakfast buffet downstairs was ample with many tasty treats.

Was this review helpful? Yes
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, Thank you for having selected our hotel for your stay in Lisbon. We are happy to learn that you have enjoyed your stay as well as our hotel and our services. Hopefully you will visit us again, the next time you are in Lisbon. Until then, please accept our warm regards, Antonio Pereira, General manager More 

Senior Contributor
40 reviews 40 reviews
26 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our stay in the Sheraton was nice. We were well received and the concierge provided all the information to go downtown. The room was so clean and neat, and loved the sound system in the bathroom. A funky design, where you can see the tv from the shower. The fridge had good goodies, but expensive (4€ for bottle of water... More 

Was this review helpful? Yes
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, We are delighted to learn that you have fully enjoyed your stay with us. Your really positive and detailed comments have been highly appreciated.We hope you will stay with us again, when you next visit the city of Lisbon. Until then, please accept our warm regards. Antonio Pereira, General Manager More 

Swansea, United Kingdom
Top Contributor
69 reviews 69 reviews
53 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here many times over the last five years, the reasons I return are the cool rooms which are timeless in a contemporary way, the stylish common areas, relaxed and comfortable bar and excellent gym and spa. the whole thing works and is right in the middle of the city so everything is a short journey.

Was this review helpful? Yes
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, Thank you for being such a loyal guest and also for the positive comments you have shared - really appreciated! Looking forward to, once again, welcoming you back. Kind regards, Antonio Pereira, General manager More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

The hotel is what you would expect from the Sheraton brand. Cleanlines good, bed linen and towels not too worn. The downside - there are only 2 power points in the room for you yo recharge laptops, phones etc.

Was this review helpful? Yes
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, Thanks for your comments regarding your recent stay with us. Same will be duly analyzed in order to improve where appropriate. We sincerely look forward to hosting you back, the next time you visit Lisbon. Until such time. Kind regards, Antonio Pereira, General Manager More 

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I have stayed with the Sherrington a number of times, but this location far exceeded my previous experiences. The lay out was extremely eloquent and the service was superb. My only complaint was the lack of free wifi (they charge 10€/8hours). The hotel lobby had free wifi so it wasn't a huge problem. The spa also costs 12€/day (not surprising... More 

Was this review helpful? Yes
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, Thank you so much for having selected the Sheraton Hotel for your stay in Lisbon. We are delighted to hear that you so much enjoyed your stay and are grateful to you for having posted your feedback. We hope you return to our hotel, the next time you visit Lisbon. Until such time, please accept our warm regards.... More 

Harrogate, United Kingdom
Top Contributor
148 reviews 148 reviews
128 hotel reviews
304 helpful votes 304 helpful votes
3 of 5 stars Reviewed November 13, 2014

The Sheraton is in a good location, and has easy access to the airport and city center. You can take a 20 min walk to the city or take UBER black for about 8 Euro (reg Taxi around 6). We booked two rooms, and requested at time of booking and at checkin room close to each other. One room was... More 

Was this review helpful? Yes 2
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, Thank you for having selected our hotel for your stay in Lisbon. We would like to thank you for your comments which will be duly analyzed and discussed within the Management Team, so corrective measures can be taken where appropriate. Reiterating our thanks for your feedback, please accept our kind regards. Antonio Pereira, General Manager. More 

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What travelers say

  • Top floor(11)
  • Very good(7)
  • Nice views(4)
  • Room service(3)

Additional Information about Sheraton Lisboa Hotel & Spa

Address: Rue Latino Coelho, 1, Lisbon 1069-025, Portugal
Phone Number:
Location: Portugal > Estremadura > Lisbon
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Lisboa Hotel & Spa 5*
Number of rooms: 369
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Also Known As:
Sheraton Lisboa Hotel Lisbon
Sheraton Lisboa Hotel And Spa
Sheraton Lisbon
Lisbon Sheraton
Hotel Style:
#12 Spa Hotel in Lisbon
#19 Business Hotel in Lisbon
#30 Family Hotel in Lisbon
#42 Luxury Hotel in Lisbon
#46 Romantic Hotel in Lisbon

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