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Sheraton Lisboa Hotel & Spa

5.0 of 5 Rue Latino Coelho, 1, Lisbon 1069-025, Portugal
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3 nights for 2 from €92
#47 of 218 Hotels in Lisbon
1,109 Reviews 4.5 of 5 stars
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Certificate of Excellence 2014
Sheraton Lisboa Hotel & Spa
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Sheraton Lisboa Hotel & Spa
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1,109 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

The room was nice, pool was ok except there was no sun bad luck for us, location is quite convenient. Their drinks were not very good in the lobby bar, at the paranoma bar on the top.floor they were better.

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Praia, Sao Domingos, Cape Verde
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We booked the hotel Sheraton Lisboa with El Corte Ingles (Spain) travel agency. 3 nights, 4 days. The best of the place: the pool in the middle of the city, the rooms, the breakfast, the top bar (last floor). The worst: the front desk. Not a good service. Our booking was not registered. It took 2 hours before it was... More

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Detroit, Michigan
Top Contributor
92 reviews 92 reviews
23 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Had a great stay while in Lisbon. Nice comfy rooms (and bed), a B&O TV, free wi-fi for SPG Plat guests, blackout blinds, lots of space... and the breakfast buffet came with my stay so I'll forgive the so-so Club. Very close to airport but not an "airport hotel." Cabs were readily available at any time and just a quick... More

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Las Vegas, United States
Contributor
17 reviews 17 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We used the suite upgrade during our 4 nights stay and we enjoyed every bit of it. The room was clean and nice as expected from the Sheraton. Staffs are very friendly and attentive, one of the staffs in the club lounge remembered to order hard boiled egg for me every morning after I asked him once. They also have... More

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Red Bank, New Jersey
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

As an SPG member, you can't beat the cash and points or even just the points on this hotel. It's one of the nicer hotels in Lisbon. The staff is very attentive, helpful, and friendly. As a non-native speaker, I really appreciated it when the staff tried their best to communicate with me in English in a calm and unexpectedly... More

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ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, Thank you so much for your really positive comments on our hotel, our staff and the service provided. Your gracious comment on the way you were addressed to in English has been truly appreciated and will certainly be a motivational factor for the staff to continue that way. Until you come back again, please accept our warm regards,... More

Top Contributor
65 reviews 65 reviews
31 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a very nice and busy hotel. The staff is friendly, and as you might expect, they are also knowledgeable and helpful about the local area. The first thing that you will notice about the Lisbon Sheraton is the peace and quietness of the hotel room floors. The lighting is so relaxing and peaceful that you hardly expect what... More

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ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, Thank you very much for such wonderful and positive comments you have made regarding your recent stay with us. We are ever so proud to have been so highly considered and it is indeed a pleasure to host clients who, like you, take the time to convey their compliments to us. Thank you so much! Until you vist... More

finland
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago

We spent a weekend in Sheraton Lisboa in August. Our room was a club level room. It was first time for my wife to visit Portugal and we travelled together with our nearly two year old son. Sheraton is really well maintained hotel. Room is truly comfortable and bed one of the best hotel beds I have slept in. Bathroom... More

Was this review helpful? Yes 1
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, Thank you for having selected our hotel for your stay in Lisbon. Thank you also for your really constructive and detailed comments which will be duly discussed with the Management Team, in order to correct and/or improve where appropriate. We are pleased to learn that in general you had a pleasant stay and we sincerely look forward to... More

reading, england
Contributor
11 reviews 11 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Positives were the lovely room and the interior of the hotel was very appealing. Negatives are too long to list. Zero customer service, in fact we were refused when we asked for an extra towel at the spa (which you pay E12.50 a day to use the pool); we were served a disgusting cocktail at the top floor bar, and... More

Was this review helpful? Yes 1
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, we want to thank you for your preference and for taking the time to comment on your stay with us. We are sorry to learn about your disappointment with certain aspects of our service. Again, thank you for your constructive feedback on our service that we assure you will require our total attention in order to maintain the... More

London, United Kingdom
Contributor
11 reviews 11 reviews
5 of 5 stars Reviewed 2 weeks ago

This was one of the best decisions we made once we were in Lisbon. Hotel is worth every penny you pay for it. Even though you have to pay additional money to use their swimming pool and spa facilities. Rooms are amazing. Bathroom was just a miracle. Especially if you go there with your other half.

Was this review helpful? Yes
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, Thank you so much for having selected our hotel during your stay in Lisbon. Yours really detailed and positive comments have been highly appreciated for all the staff and we are extremely pleased to learn that you have thoroughly enjoyed your stay with us. Again, thank you for your constructive feedback on our standards and service and we... More

Vienna, Austria
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Hotel is bit away from centrum, but taxi costs almost nothing, friendly staff in restaurant and bar but checking at reception took almost 15 min and even it started to get a long queue behind me, the two other at reception were flirting with each other instead of speed up process. I had a club room, big modern, fine furnished,... More

Was this review helpful? Yes 1
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review

Dear Guest, we were very pleased to receive you in our hotel during your visit. Thank you for your constructive feedback on our service, as only through our guests´s feedback can we improve our quality and we are grateful for your contribution. Opinions like yours are certainly a major motivation drive that rewards our effort. Please accept our warm regards,... More

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Hotel Summarization (Beta)

What travelers say

  • Top floor(11)
  • Very good(7)
  • Nice views(4)
  • Room service(3)

Additional Information about Sheraton Lisboa Hotel & Spa

Address: Rue Latino Coelho, 1, Lisbon 1069-025, Portugal
Phone Number:
Location: Portugal > Estremadura > Lisbon
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Lisboa Hotel & Spa 5*
Number of rooms: 369
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Also Known As:
Sheraton Lisboa Hotel And Spa
Sheraton Lisboa Hotel Lisbon
Sheraton Lisbon
Lisbon Sheraton

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