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All 212 Lisbon hotels »

Sheraton Lisboa Hotel & Spa

5.0 of 5
Rue Latino Coelho, 1, Lisbon 1069-025, Portugal
Hotel amenities
Special offer
Spirito Spa 50% Off
Sheraton Lisboa Hotel & Spa
Ranked #19 of 212 hotels in Lisbon
4.5 of 5 stars 554 Reviews
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554 reviews from our community

What travelers say about this hotel
  • Top floor(17)
  • Very good(9)
  • Nice views(8)
  • Breakfast buffet(6)
  • Club room(6)
  • Glass wall(5)
  • Metro station(5)
  • Airport bus(4)
  • Free internet(4)
  • Friendly and helpful(4)
Traveler rating
    300
    182
    48
    15
    9
Only show reviews for Family (63) | Couples (201) | Business (122)
Date Rating
Dubai, Dubai, United Arab Emirates
2 reviews
5 of 5 stars Reviewed May 31, 2012 NEW

Stayed there on May 2012 for 3 days. Excellent clean rooms, very friendly staff. Beautiful view from Panorama Bar.

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New York, NY
Senior Contributor
33 reviews 33 reviews
Reviews in 23 cities Reviews in 23 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed May 30, 2012 NEW

Lisbon was our base during our Portugal trip so we stayed for 2-nights on 3 occasions spread out over 2 weeks. The Sheraton hotel was an overall very lovely experience. On our first trip in, we arrived from the airport with Bun's parents and got to the hotel right before 10am. (Taxi trip was about 15 minutes -- would have... More

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Hong Kong
Contributor
15 reviews 15 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 28, 2012

this is a trully great Sheraton. Relatively central, the style of the place, professionalism of staff is good, but what really makes it outstanding are the rooms, super new, super view great bathroom etc... modern and aesthetic are really the words for this hotel. Now here is the glitch... don't wake up too early, say before 7h30... because in that... More

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Antonio Pereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review
May 30, 2012

Dear Guest, Thank you so much for taking the time to write your comments concerning your recent visit to the Sheraton Lisboa. We are very pleased to hear that you have enjoyed your stay as well as our staff professionalism and the hotel modern and comfortable decor. As for your last comment on the water not getting warm enough at... More

Moscow
Top Contributor
132 reviews 132 reviews
Reviews in 93 cities Reviews in 93 cities
165 helpful votes 165 helpful votes
3 of 5 stars Reviewed May 27, 2012

+ huge rooms, probably bigger than in any other Sheraton in Europe (not sure about the rest of the world) - though my room was on SPG floor, and maybe it makes the difference (also not sure about that) + nice interior, carpet floors, modern amenities everywhere + not so central, but steps from a shopping mall and metro station... More

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Antonio Pereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review
May 28, 2012

Dear Guest, Many thanks for recently staying with us whilst visiting Lisboa and also for having taken the time to provide us with your feedback . I am disappointed to learn that we could not live up to your expectations during your recent stay with us. We are aware that your opinion of our service has been affected by the... More

Lisboa, Portugal
1 review
1 of 5 stars Reviewed May 24, 2012

The hotel wasn't capable of canceling one internet booking for one month in advance. The cancelation was requested just one working day after the booking. Lauzy service for a 5 stars hotel. "If they hook you, they will not let you go!"

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Antonio Pereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review
May 25, 2012

Dear Guest, Thank you so much for having provided your honest feedback. Kindly allow us to better clarify the situation that you have related. Most of the room rates/packages published online have very attractive rates, although also some special conditions may apply. Most of the appealing/lower prices are normally non-refundable and non-changeable, meaning that the rate is indeed lower but... More

Antibes, France
Top Contributor
91 reviews 91 reviews
Reviews in 54 cities Reviews in 54 cities
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed May 20, 2012 via mobile

All is said in the title, close to a subway station which makes it. Even though it is not eaxctly in the touristic area. Taxis are fairly cheap and numerous in Lisbon, so it is also a good optn to move about. 2 comments: not enough electric plugs to recharge camera, phone, computer, etc..., wi-fi too expensive. Very nice, helpful... More

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See 5 more reviews by pjeanne for Lisbon
Antonio Pereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review
May 22, 2012

Dear Guest, I was very pleased to learn how much you enjoyed your stay with us and I would like to thank you for letting me know how impressed you were with the service you received. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. Your kind comments referring to the electric plugs... More

Santa Monica, CA
Senior Contributor
46 reviews 46 reviews
Reviews in 35 cities Reviews in 35 cities
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed May 18, 2012

We enjoyed five nights in Lisbon from May 5-10. Stayed in Room 1802 which had a lovely view of the city and provided complete comfort in a well maintained, modern environment. The hotel is frequented by convention groups, but this did not prove to be objectionable. Service throughout the hotel including the maid, concierge (concierge not available at all times)... More

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Antonio Pereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review
May 22, 2012

Dear Guest, Thank you so much for having selected the Sheraton Lisboa for your recent stay in Lisboa. I was very pleased to learn how much you enjoyed your stay with us and I would like to thank you for letting me know how impressed you were with the service you received. We at the Sheraton Lisboa Hotel & Spa... More

Dublin, Ireland
Top Contributor
185 reviews 185 reviews
Reviews in 130 cities Reviews in 130 cities
205 helpful votes 205 helpful votes
4 of 5 stars Reviewed May 17, 2012

I have stayed 1 night in Sheraton Lisboa Hotel & Spa during my Portugal trip in May 2012. I have booked special anniversary rate of... 40 EUR for 1 Queen Bed DeLuxe Room. Price more than excellent!!! CHECK-IN We've been welcomed by natural smile of receptionist, which very efficiently allocated our room (#909). I was recognized as Starwood Preferred Guest,... More

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See 3 more reviews by marqoos_pl for Lisbon
Antonio Pereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review
May 22, 2012

Dear Guest, Thank you so much for sharing your honest and detailed feedback concerned with your last experience at our property. I am happy that you enjoyed our FORTY promotional rate, celebrating the 40th anniversary of our Hotel. We do appreciate your comments and we're happy to learn that you have enjoyed our staff professionalism and sympathy. Also your comments... More

Borgloon, Belgium
Contributor
17 reviews 17 reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 11, 2012

Midtown location with superb view over the city from the higher floors. Finest service, wonderfull silenced rooms, excellent beds. Always taxis in front and metro acces nearby. Look for good fares.

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Antonio Pereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review
May 22, 2012

Dear Guest, We are more than happy to learn that you have fully enjoyed your last stay and experience at our property. Thank you for your comments concerned with our service, location, rooms and confort of our exclusive Sheraton Sweet Sleeper bed. We do hope to have the opportunity to be welcoming you very soon! Have a great day, António... More

Stuttgart, Germany
Top Contributor
53 reviews 53 reviews
Reviews in 39 cities Reviews in 39 cities
182 helpful votes 182 helpful votes
4 of 5 stars Reviewed May 1, 2012
2
people found this review helpful

If you are looking for a rather central hotel, with a good connection to public transport, breathtaking views and a good parking garage next door - then the Sheraton Lisbon is a safe choice. We spent a lot of money here and thought the Tiara Lisboa to offer the better value. However the Sheraton has a great breakfast and very... More

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Antonio Pereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this review
May 4, 2012

Dear Guest, We do appreciate your comments and the fact of selecting our property for your recent stay in Lisboa! I was very pleased to learn how much you enjoyed your stay with us and I would like to thank you for letting me know how impressed you were with the service you received. Your kind comments are greatly appreciated.... More

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Additional Information about Sheraton Lisboa Hotel & Spa

  • Sheraton Lisboa Hotel
  • Sheraton Lisbon
  • Lisbon Sheraton
Address: Rue Latino Coelho, 1, Lisbon 1069-025, Portugal
Price Range: PLN: $$

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