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HF Fenix Lisboa

#65 of 227 Hotels in Lisbon
Certificate of Excellence
Praca Marques de Pombal 8, Lisbon 1269-133, Portugal
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Best prices for: 1 room 1 guest
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HF Fenix Lisboa
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HF Fenix Lisboa
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1,230 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ballston Lake, NY
Senior Contributor
37 reviews 37 reviews
23 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed at the HF Fenix Garden Hotel in Lisbon for three nights in April and loved our choice, based on very favorable reviews on Trip Advisor. The location is wonderful right by the Pombal Statue and a huge park is across the street. We took an airport bus which stopped at the Pombal square and we walked about a... More 

Was this review helpful? Yes 1
San Jose, California
Contributor
16 reviews 16 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I really enjoyed this hotel, and was surprised that it did not rank higher. The hotel may looked dated on the outside (1950's genre) but the interior is nicely updated. The rooms are good sized, well appointed and very clean. Operable windows are a huge plus (so hard to find in City hotels!) The staff was extremely attentive. The breakfast... More 

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1 review
1 of 5 stars Reviewed 1 week ago NEW via mobile

Just had a terrible experience in this hotel. Thankfully we were staying in sister hotel two doors up but they do not have a restaurant and after a long day sight seeing and walking around beautiful lisbon we decided to just get a quick dinner in this hotel. Seeing as we were not guests we would buy from the al... More 

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Brussels, Belgium
Top Contributor
133 reviews 133 reviews
61 hotel reviews
123 helpful votes 123 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This was our second stay at this hotel and we booked again a terrace suite to enjoy the balcony. We got the same room as last time so I will not post photos as I did already in my previous review. The room was still very nice but they still haven't upgraded the TV (really too small!). Small fridge where... More 

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india
Senior Contributor
46 reviews 46 reviews
35 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Thankfully I chose this hotel happy with my choice. Good impression as you enter. Qualified English speaking smart staff at reception. The location is upmarket clean yet the hotel is not too expensive. Well maintained. Rooms nice beds very good and comfortable . No Kettel no ironing sorry....breakfast good. Nice decent crowd. The reception arranges tours at no extra costs.... More 

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Iowa City, Iowa
Contributor
12 reviews 12 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I was in Lisbon for a week long conference and by the end of the week, the hotel felt almost like home. The staff was remarkable. Every morning at breakfast, one of the waiters, Nelson, could not help but bring a smile to your face with his big smile and even greater energy to accomplish whatever was needed. The folk... More 

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Norwich, England
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

Perfect location on Marques de Pombai circle. Aerobus to/from airport stops close by and the starting point for all the city bus tours is equally close by. The metro stop is right outside the front of the hotel. Breakfast consisted of both hot and cold selections with a great choice of each. Staff worked very hard to keep all the... More 

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Oxford, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

From the delightful hotel receptionist who gave us a room at 11.00am well before check in and handed over maps and a quick overview of the city, to the very energetic, efficient and smiley breakfast staff, this hotel has it all - great location, great price, clean, modern and extensive breakfast. Every member of staff we passed spoke and offered... More 

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Melbourne, Australia
Contributor
12 reviews 12 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have been here only for one night. The location is great. it is a big hotel and rooms could be better. When you book you don´t get necessary the room you booked. Breakfast was ok but the reception department should be more efficient and helpful. It was ok for one night.

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Watford, United Kingdom
Contributor
19 reviews 19 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Before booking the Hotel HF Fenix Lisboa, I checked all the reviews and was impressed how positive they were and was looking forward to our stay. Unfortunately we did not have a great experience and were extremely disappointed. After arriving on Friday we were rather surprised with the unwelcome atmosphere we received from the main reception at the hotel. We... More 

Was this review helpful? Yes 1
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