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Praca Marques de Pombal 8, Lisbon 1269-133, Portugal
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Reviews you can trust: Business

60% Do not recommend
3.0 of 5 stars 10 reviews
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By trip type
Business (10)
[ Date ] [ Rating ]
So so
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3 of 5 stars
Lordy12   7 contributions
Tokyo
May 20, 2009 | Trip type: Business, Solo travel

Reception staff could look smarter and some of them are not that polite or helpful. It took a long time to check in. The room (on the 8th floor) was standard, with no kettle and no safe. Bathroom was ok. Fridge reasonably well stocked with a range of drinks. Location is alright, with a tube station right in front of... more

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3 of 5 stars
BeamonCW   4 contributions
Ealing, London
Jan 16, 2008 | Trip type: Business, Solo travel
1/1 found this review helpful

I stayed here on business in October 2007 for 3 nights. Hotel public areas (reception, hallways, restaurant etc) were all nicely decorated and clean. Reception staff helpful. Room was quite small, adequate for 1 person, but wouldn't have liked to share! See photo! Clean and comfortable though, and everything you need! Only downside was that rooms were either on the... more

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2 of 5 stars
PatentLawStudent   8 contributions
NY, NY
Dec 20, 2007 | Trip type: Business, Couples
1/2 found this review helpful

You can do so much better. The front desk had a receptionist that was not only unhelpful, but also rude. It really was a shame. The place was not really that great, but the room was okay if you are not expecting too much. The location was decent, but there was nothing great about the hotel. more

Management response from
qualitymanagerfenix, Quality Manager

First of all, the Management of HF Fénix Lisboa would like to thank you for taking time to give us back some of your remarks. We sincerely would like to apologise for any inconvenience caused during your stay in our hotel and to thank you for letting us know about the problems that disturbed you in our accommodation. That is...

Noisy
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2 of 5 stars
Gaui   67 contributions
Reykjavik, Iceland
Nov 11, 2007 | Trip type: Business, Solo travel
1/2 found this review helpful

I stayed in this hotel once and will not go there again. Main reason is that I can't stand noisy hotels and this one is REAL noisy. Staff is not very enthusiastic at all and the building is old and not nice at all. Rooms are ok but not to nice and average cleaned at the best. Elevators are slow... more

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1 of 5 stars
JohnDS   6 contributions
Frankfurt
Nov 5, 2007 | Trip type: Business
4/5 found this review helpful

Recently stayed at this hotel with my wife and was kind of shocked. We’re usually stayed at 5 stars, but this time was exception. We came to hotel at 10:00 and I asked if we can check-in, was no problem we got our room at 5th floor, drop our luggage and go straight to the street to find a restaurant.... more

Management response from
qualitymanagerfenix, Quality Manager

The Management of HF Fénix Lisboa would like to thank you for your preferences. All those who work in our hotel aim at providing our Guests with a very pleasant stay at the HF Fénix Lisboa. It is with great disappointment that we have read your opinion about your stay in HF Fénix Lisboa. In what concerns the noisy of...

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4 of 5 stars
grantEdinburgh   1 contribution
edinburgh
Feb 21, 2007 | Trip type: Business, Solo travel
2/2 found this review helpful

I stayed at the Fenix for 2 nights on business, managed to get a room for 56euros a night and for the price it was excellent. Room was large with good bathroom, staffs were friendly and breakfast was fine. Location is great, right on the metro line so you can get anywhere in Lisbon. Would definitely stay here again if... more

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4 of 5 stars
annikins   4 contributions
Durban, South Africa
Nov 4, 2006 | Trip type: Business
5/5 found this review helpful

Great position - right across the road from the underground. We stayed in this hotel for a medical congress and thought it was really a perfect place to stay in Lisbon. The rooms are clean and well equiped ( all the mod-cons ) and it is so convenient to the transport system. If we had a free day we would... more

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4 of 5 stars
hotspur47   1 contribution
England
Oct 8, 2006 | Trip type: Business, Couples
3/3 found this review helpful

There is ample parking under the hotel and the car park entrance is next to the reception. Make sure you get your ticket validated when you book in. The lift service is great because you can access the car-parking, restaurant, reception, bar and rooms from one lift. The staff were friendly and helpful and the hotel was very clean and... more

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2 of 5 stars
Viajero050   1 contribution
Galicia
Jan 3, 2009 | Trip type: Business, Couples
0/1 found this review helpful

Recientemente fui a pasar un fin de semana al Lisboa, escogi este hotel porque está bien situado y porque en... more

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1 of 5 stars
mihabi   1 contribution
Bielefeld
Sep 18, 2007 | Trip type: Business

Auf einem Zwischenstopp in Lissabon war mir dieses Hotel empfohlen worden. Bei Ankunft um 5Uhr morgens nach einem Nachtflug war... more

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HF Fenix Lisboa Also Known As

  • Hf Fenix Lisboa Lisbon
  • Hf Fenix Lisboa Hotel Lisbon
Address: Praca Marques de Pombal 8, Lisbon 1269-133, Portugal
Lisbon Hotels HF Fenix Lisboa
4.0/5.0
10