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All 219 Lisbon hotels

Four Seasons Hotel Ritz Lisboa

5.0 of 5 Hotel   |   Rua Rodrigo da Fonseca, 88, Lisbon 1099-039, Portugal
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Four Seasons Hotel Ritz Lisboa

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Ranked #4 of 219 hotels in Lisbon
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526 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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English first
Vero Beach, Florida
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

My husband and I checked in yesterday. Room smelled awful (like an ashtray). We discovered this morning that our floor (5th) is a smoking floor. Reception this morning said hotel is full and we cannot move to non-smelly room, but they will bring an ozone device and do special cleaning while we are out for the day. Well, it's 9... More

Was this review helpful? Yes 2
PRFSRitzLisbon, Public Relations Manager at Four Seasons Hotel Ritz Lisboa, responded to this review

Bom dia, Thank you for your feedback. We're sorry that you spent your first two nights in Lisbon in a smoking room, and that due to the hotel being at full occupancy we were unable to move you into a non-smoking room straightaway. We do hope however that you and your husband enjoyed the room we changed you into on... More

Dallas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The Four Seasons Lisbon set the standard for great service. The hotel staff made our three night stay wonderful. The wait staff was just perfect. We are both in the dinning room and in the bar, and enjoyed both formal and relaxed meals. Everything we asked for was delivered with a smile. No request was ignored. They made the food... More

Was this review helpful? Yes 1
PRFSRitzLisbon, Public Relations Manager at Four Seasons Hotel Ritz Lisboa, responded to this review

Bom dia, Thank you for such a great review. Service is what we're all about, and we always try to find a way to accommodate any and all guest requests with a smile! We’re also glad you enjoyed the spacious rooms, the dining experiences and city tours. Although we are a short distance from the buzzier districts, we do hope... More

New York City, New York
Senior Contributor
44 reviews 44 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Beautiful suite! We had a lovely four nights at this well appointed hotel in Lisbon. It was a perfect spot allowing us to truly explore both Lisbon and beyond. Fitness center is truly special - located on the roof there are beautiful views so even if you do not work out you should check it out. Also it is very... More

Was this review helpful? Yes
PRFSRitzLisbon, Public Relations Manager at Four Seasons Hotel Ritz Lisboa, responded to this review

Bom dia, Thank you for taking the time to write your review. We are happy to hear that you liked your suite, and that you enjoyed your four night stay with us and that you were able to fully explore our beautiful city! Thank you for your feedback on our rooftop fitness. We find the breathtaking view of Lisbon is... More

Kent
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From arrival to departure this hotel proved itself time and time again to be right at the top of the luxury hotel experience. All the staff welcomed you by name, nothing was too much trouble. A birthday during the stay and glasses of complimentary champagne - a good one, of course - arrive in the cocktail bar instead of the... More

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PRFSRitzLisbon, Public Relations Manager at Four Seasons Hotel Ritz Lisboa, responded to this review

Boa tarde, Thank you for such your wonderful review of our hotel. We are delighted to have been a part of your birthday celebrations and hopefully the “nice touches” you mentioned made your stay with us more memorable and special! We’re glad you enjoyed our Concierge’s suggestion for a lovely Fado night out and that breakfast was to your liking!... More

Cornwall, England
Top Contributor
110 reviews 110 reviews
49 hotel reviews
143 helpful votes 143 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We called in for cocktails last night on a whim and I just wanted to acknowledge how incredibly welcome we were made to feel and how fantastic the cocktails were. Staff are amazing, particularly in the bar. I have seldom experienced customer service like it. As we left farewells were said by name - picked up from our credit card... More

Was this review helpful? Yes 1
PRFSRitzLisbon, Public Relations Manager at Four Seasons Hotel Ritz Lisboa, responded to this review

Bom dia, We have to say; wow! Thank you so much for your great review of the Ritz Bar. We will be sure to pass it on to our team! Service is what we're all about, so we were truly happy to hear about your experience. We do hope to see you again soon, and hopefully as an in-house guest!... More

London, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

We loved this hotel i stayed with my Wife for 3 nights and the service was outstanding .The staff are professional and very helpful .We were upgraded to a huge suite with views to die for .Everything about this hotel is 5 star. We will be back .

Was this review helpful? Yes
PRFSRitzLisbon, Public Relations Manager at Four Seasons Hotel Ritz Lisboa, responded to this review

Bom dia Owen, What great feedback, thank you so much! It is really wonderful to hear that you and your wife enjoyed your suite and our service, which is in essence what we are all about, but also the views of our beautiful Lisboa. We look forward to having you stay again with us! Did you do the moto side... More

Bellevue, Washington
Contributor
14 reviews 14 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We loved this hotel - large very nice rooms, including luxury bathrooms, excellent service, great pool & spa, rooftop track with great views of the city, good location - - everything was fabulous. We had an adjoining room for our two kids, and the housekeeping staff went all out for them, putting a Disney blanket on one of the beds,... More

Was this review helpful? Yes 2
PRFSRitzLisbon, Public Relations Manager at Four Seasons Hotel Ritz Lisboa, responded to this review

Bom dia, Thank you for your great review. We are so happy to hear that you and your family enjoyed your stay with us! Our little guests are very important to us, so as you say, we do our best to “go all out”. We’re also glad to hear you enjoyed the rooms, luxurious bathrooms and powerful hairdryers, pool and... More

Toronto, Canada
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Spectacular hotel, centrally located with exceptional staff and service. The luxury is worth the expense, if you can manage it. The concierge was one of the most helpful I have encountered internationally and arranged and excellent tour with a driver to Belem at a very reasonable 100 euros for a four hour tour. I am not sure I can stay... More

Was this review helpful? Yes 2
PRFSRitzLisbon, Public Relations Manager at Four Seasons Hotel Ritz Lisboa, responded to this review

Bom dia, We are delighted to hear that you and your friends felt spoilt during your stay with us! And also that you found the location of our hotel to be central, and the staff exceptional. It really means the world to us to get this feedback from you. We will also pass on your comments to our Concierge, and... More

Iron Mountain, Michigan
Contributor
14 reviews 14 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 14, 2014

Very nice place. I stayed with my wife here for just under a week. The service was outstanding. The location was great. The place is just plain nice. I would highly recommend. Maid service comes a few times a day. They really do a great job of picking up and taking care of you. Needed a converter for my wifes... More

Was this review helpful? Yes 1
PRFSRitzLisbon, Public Relations Manager at Four Seasons Hotel Ritz Lisboa, responded to this review

Bom dia, Thank you for your review. The fact that you say that our hotel is “just plain nice” and that you would highly recommend us really means a lot, thank you again! We’re glad that you and your wife enjoyed a few days with us, and that you found our service to be outstanding, Housekeeping efficient , and the... More

London
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 10, 2014

Good size rooms, well stocked/furnished bathroom, courteous staff. Its in the city centre and only a 15 minute cab ride from the airport. Menu a bit pricey but includes all taxes and delivery charges. Can't recommend the local seafood dishes highly enough. Portion sizes are huge.

Was this review helpful? Yes 1
PRFSRitzLisbon, Public Relations Manager at Four Seasons Hotel Ritz Lisboa, responded to this review

Boa tarde, Thank you so much for your feedback. Isn’t it great to have the airport only a 15 minute drive away? Especially if you’re traveling on business! Thank you for our comments regarding our spacious rooms and bathrooms, and staff. Our Executive Chef Pascal Meynard very much enjoys using the best local sea food ingredients and giving them a... More

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Additional Information about Four Seasons Hotel Ritz Lisboa

Also Known As:
4 Seasons Hotel Ritz Lisboa
Four Seasons Lisbon
Ritz Lisbon
Lisbon Ritz
Lisbon Four Seasons
Address: Rua Rodrigo da Fonseca, 88, Lisbon 1099-039, Portugal
Phone Number:
Location: Portugal > Estremadura > Lisbon
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Lisbon
#4 Luxury Hotel in Lisbon
#4 Business Hotel in Lisbon
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Four Seasons Hotel Ritz Lisboa 5*
Official Description (provided by the hotel):
Four Seasons Hotel Ritz Lisbon Rises from one of Lisbon’s seven hills and is one of the most prominent modern landmarks of the city. Located in the heart of the city within walking distance from the historic "old town." Its restaurant "Varanda" overlooking the park is acclaimed as the city’s most sophisticated restaurant for business lunches or more intimate diners. The Ritz Spa is located on the garden level of the Hotel and offers relaxing views over the garden and the Eduardo VII Park. It features an indoor lap pool, pool lounge area and multi-functional treatment rooms. With a unique setting on the rooftop of the Hotel and offering breathtaking views over the city, the Fitness Centre provides its guests with exclusive facilities and state of the art equipment. ... more   less 
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