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Real Parque Hotel

Av Luis Bivar, 67, Lisbon 1069-146, Portugal
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Real Parque Hotel
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Real Parque Hotel
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511 reviews from our community

Traveler rating
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    100
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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New York City, New York
Contributor
13 reviews 13 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I was extreme satisfied during my 5-night stay at this hotel. I would have given it a 5 except for the fact that the bed was not the most comfortable and although the room was always kept clean, the carpeting had a huge stain. On a more positive note, the staff were extremely nice and always willing to help. Not... More 

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Lisbon
1 review
4 of 5 stars Reviewed 1 week ago

This Hotel is in a very good place, close to the public transport (5 minutes from city centre) but in quite quarter. Staff helpfull, nice big room, Maybe the forniture are a little bit old, but confortable and clean. Not expensive for the service. I didn't have breakfast included, but in this hotel there is avery nice bar, good espresso,... More 

Review collected in partnership with Galahotels.com

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California
Contributor
14 reviews 14 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 17, 2015

This hotel in Lisbon made our stay so enjoyable. It was clean, close to a metro station and a shopping mall. The front desk was very helpful in finding good tours. The cafe next door was inexpensive with tasty food. Just don't book with hotels.com They canceled our airport hotel in Boston on the way back.

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TX
Senior Contributor
35 reviews 35 reviews
4 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed April 15, 2015

Good location with ATM, restaurants and grocery shops nearby. Had breakfast at the attached bistro. Our package did not include the in-house breakfast. Budget/Solar/European Tours. The bed could have been higher off the floor with a better mattress. Must check in after 2PM.

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Hoteis_Real_Lis, Gerente at Real Parque Hotel, responded to this review

Dear Guest, Thank you for taking the time to leave us your constructive comments. We would like to assure you that all of your comments will be taken into consideration and that we will do our utmost to improve. We look forward to welcoming you again, hopefully soon, at the Real Parque Hotel. Kind regards, Jorge Neves Hotel Manager More 

Rome, Italy
Contributor
16 reviews 16 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 15, 2015

Good and near the red metro of Lisboa. 20 minutes from the airport using the metro and near the parque and to the museum, 20 minutes of walk from the center or 5 minutes of metrovery good. Quiet and have a good restaurant inside.

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Hoteis_Real_Lis, Gerente at Real Parque Hotel, responded to this review

Dear Guest, Thank you for taking the time to leave us your great comments about our Hotel. We’re very glad to learn that you enjoyed our Hotel as well as our location. We would also like to thank you for your kind comment about our Restaurant. We look forward to welcoming you again, hopefully soon at the Real Parque Hotel.... More 

Leicestershire
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed April 11, 2015

We stayed at this hotel for a couple of days en route to Madeira. It is convenient for the airport - just 15/20 mins by taxi, and for the centre of Lisbon - about the same by Metro. However, if you are looking for a hotel in the city centre then this is not for you. The hotel itself is... More 

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Hoteis_Real_Lis, Gerente at Real Parque Hotel, responded to this review

Dear Guest, We would like to thank you for your kind comments about our Hotel. We’re glad to know that you enjoyed our location and that you thought our Hotel was a great base to visit our charming city of Lisbon. We look forward to welcoming you again, hopefully soon, for yet another fantastic stay, at the Real Parque Hotel.... More 

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 9, 2015

My feeling about this hotel is really in between. My partner and I stayed here last weekend. Our first impression was the hotel is very nice, staff is nice and can be helpful although some are a little clueless... area is a little out of town and after 8pm the surrounding area is dead and nothing around is open other... More 

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Hoteis_Real_Lis, Gerente at Real Parque Hotel, responded to this review

Dear Guest, We would like to thank you for your comments which will be helpful to continuously improve our service quality. We’re sorry to learn that your experience was not the perfect experience that we strive to provide to all of our Guests. We would like to assure you that all of your comments will be taken into consideration and... More 

Perth, Australia
Top Contributor
98 reviews 98 reviews
16 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed April 2, 2015

Spent 3 nights at this hotel the rooms are large and comfortable the beds were a bit hard for our liking the hotel is situated a bit out of town but it is handy to the metro station the breakfast was adequate with a selection of cold dishes and some hot . The hotel has an evening buffet for 15... More 

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Hoteis_Real_Lis, Gerente at Real Parque Hotel, responded to this review

Dear Guest, Thank you for taking the time to write this review. We’re glad to know that you had a thoroughly enjoyable experience at our Hotel and that you enjoyed both our rooms and breakfast. We’re also really happy to learn that our staff’s politeness and kindness was to your liking. Our staff truly is our most valuable asset. We... More 

Vancouver, Canada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed March 12, 2015

Nice facility but the staff seemed to be going through the motions. Stayed here for two days prior to flying home. The room was nice, clean but the response to questions or concerns addressed to the staff at the front desk or the breakfast room are dealt with poorly or ignored. Service in the restaurant bar was slow and amateurish.

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Hoteis_Real_Lis, Gerente at Real Parque Hotel, responded to this review

Dear Guest Your feedback is very important and appreciated, as it helps us achieve our aim of constantly improving our service according to our guests’ preferences and needs. Usually, our guests mention the friendliness of our staff so we were surprised to know that the staff was a negative point. At our hotel our main concern is welcoming and being... More 

Calgary, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 6, 2015

Stayed here one night in February. Beds were comfortable and room was very clean. I noticed the dispenser for body wash in the bath tub was empty, called to the front desk and when we returned from dinner, it had been refilled. They also had facial tissues, which seem to be a rarity in Portugese hotels. Their lower level restaurant... More 

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Hoteis_Real_Lis, Gerente at Real Parque Hotel, responded to this review

Dear Guest, Thank you so much for your comments. We were delighted to know that your stay with us was a great one and that you enjoyed the small details of our service. Small details, big differences are our goal and main purpose. We look forward to welcoming you again, hopefully soon, at the Real Parque Hotel. Kind regards, Jorge... More 

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