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Real Parque Hotel

Av Luis Bivar, 67, Lisbon 1069-146, Portugal
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Real Parque Hotel
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Real Parque Hotel
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492 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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Vancouver, Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Nice facility but the staff seemed to be going through the motions. Stayed here for two days prior to flying home. The room was nice, clean but the response to questions or concerns addressed to the staff at the front desk or the breakfast room are dealt with poorly or ignored. Service in the restaurant bar was slow and amateurish.

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Calgary, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Stayed here one night in February. Beds were comfortable and room was very clean. I noticed the dispenser for body wash in the bath tub was empty, called to the front desk and when we returned from dinner, it had been refilled. They also had facial tissues, which seem to be a rarity in Portugese hotels. Their lower level restaurant... More 

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Manitoba
Contributor
17 reviews 17 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed for 3 nights in February as part of a tour package. Check in was quick. Location is good. If you are able, the half-hour downhill walk to the touristy Baixa neighborhood on the Tagus River is easy. And about 7 Euro cab ride back. The beds are typical European standard. A very nice breakfast is available (buffet style). There... More 

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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We've just come back from holiday to the Real Parque Hotel for me and my partners 2-year Anniversary and overall we have had a FANTASTIC experience. I will definitely be going back! I have to say this before I go into my review. My partner and I went downstairs to eat dinner and by the time we got back into... More 

Was this review helpful? Yes 2
ottawa
Top Contributor
80 reviews 80 reviews
32 hotel reviews
148 helpful votes 148 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We love the staff who are very friendly, efficient and helpful. The prices and food in their snack bar are great ; you can get a soup, meal, wine and coffee for 6.5€. If you are a walker it's within walking distance of quite a few attraction? We have only good things to say about this establishment.

Was this review helpful? Yes 1
Hoteis_Real_Lis, Gerente at Real Parque Hotel, responded to this review

Dear Guest, Thank you so much for your comments. It was a delight reading them! We’re happy to learn that you had an enjoyable stay with us, and only have “good things to say” about our Hotel. It’s for comments like yours that we work for every single day. We look forward to welcoming you again, hopefully soon, at the... More 

2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 3, 2015

My fiance and I stayed here 2 nights in January 2015, and unfortunately we were a bit disappointed with the hotel. The staff were extremely helpful and easy to talk with, but the actual hotel seems rather dated. There were a few things that annoyed us: - We got a twin room when we asked for a double - The... More 

Was this review helpful? Yes 2
Hoteis_Real_Lis, Gerente at Real Parque Hotel, responded to this review

Dear Guest, Thank you for your comments. We sincerely regret that you feel that we do not deserve our rating, since the feedback we receive is usually extremely positive with many guests praising not only the helpfulness of our team but our service quality. We regret your experience has been different but we will get your comment on to the... More 

Dublin, Ireland
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 31, 2015 via mobile

Just back today after 4 nights in the Real Parque.This is possibly the best tourist hotel I have ever stayed in,I requested a specific room and travel directions from the airport and got both,the bedroom was clean and large,the food was excellent,particularly the evening buffet at 15€ very good value,the hotel is very well positioned,however what makes it special is... More 

Was this review helpful? Yes 1
Hoteis_Real_Lis, Gerente at Real Parque Hotel, responded to this review

Dear Guest, Thank you for the comment. The biggest compliment that our team can get is your desire to return. We are very happy to learn that you enjoyed the quality of our food and our rooms. The availability and the friendliness of our staff is a permanent characteristic in our Hotel. We look forward to your next visit to... More 

Kaiserslautern, Germany
Contributor
14 reviews 14 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 20, 2015 via mobile

I wish I could have given this hotel a 5 star review, but the bed was just to hard for me. The hotel is in a good location and close to the Metro line. The only drawback is the limited restaurants in the area. The staff was extemely friendly and the rooms were spacious and clean.

Was this review helpful? Yes 3
Hoteis_Real_Lis, Gerente at Real Parque Hotel, responded to this review

Dear Guest, We’re glad to know that you had a very pleasant stay with us. We regret that the comfort of our beds was not to your liking. For your next stay with us, please ask for a mattress topper at the reception. It will certainly help improve your experience. We look forward to welcoming you again at the Real... More 

New Jersey
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 5, 2015

The hotel is close to Metro stations and shopping mall. The rooms are spacious. For three of us, we had two bathrooms, one with bath and shower. Local restaurants are near by. All good except the beds are not very comfortable.

Was this review helpful? Yes 1
Hoteis_Real_Lis, Gerente at Real Parque Hotel, responded to this review

Dear Guest, Thank you for your comment. We’re glad to know that you’ve had a thoroughly enjoyable stay with us. We can assure you that all your comments will be taken into consideration. We look forward to welcoming you again at the Real Parque Hotel. Kind regards, Jorge Neves Hotel Manager More 

Belgium
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 1, 2015

Nice hotel, but I advice only bookings by a travel agent. As we arrived for a 3 night citytrip, the hotel was overbooked and the staff offered us another hotel away from the city center, far away from Lissabon metro, tram or bus, only to be reached by train. We did not agree but it was a fact; they were... More 

Was this review helpful? Yes 1
Hoteis_Real_Lis, Gerente at Real Parque Hotel, responded to this review

Dear Guest, We regret that your experience was not the perfect experience that we strive to provide to our customers. Usually the comments about our hotel are very positive, but we can assure you that all your comments will be passed on to our team. We hope to welcome you back to provide you with an excellent experience, which is... More 

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