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Real Parque Hotel

4.0 of 5 Av Luis Bivar, 67, Lisbon 1069-146, Portugal
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Real Parque Hotel
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470 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kaiserslautern, Germany
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I wish I could have given this hotel a 5 star review, but the bed was just to hard for me. The hotel is in a good location and close to the Metro line. The only drawback is the limited restaurants in the area. The staff was extemely friendly and the rooms were spacious and clean.

Was this review helpful? Yes 2
New Jersey
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

The hotel is close to Metro stations and shopping mall. The rooms are spacious. For three of us, we had two bathrooms, one with bath and shower. Local restaurants are near by. All good except the beds are not very comfortable.

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Belgium
1 review
3 of 5 stars Reviewed 4 weeks ago

Nice hotel, but I advice only bookings by a travel agent. As we arrived for a 3 night citytrip, the hotel was overbooked and the staff offered us another hotel away from the city center, far away from Lissabon metro, tram or bus, only to be reached by train. We did not agree but it was a fact; they were... More 

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London, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

i stayed in the hotel for a week; this is quite an old hotel, inexpensive and definitely not luxurious. However, for its price it is definitely value for money if u just don't expect much. The stuff is mostly polite, rooms are spacious, shower powerful, however no shampoo/conditioner in the rooms I was lucky to have brought my own. Hairdryer... More 

Was this review helpful? Yes 2
Hoteis_Real_Lis, Gerente at Real Parque Hotel, responded to this review

Dear Guest, Thank you for your constructive comments. Our Guests satisfaction is our main concern, as is our service quality, so we can assure you that all your comments will be taken into consideration. We would also like to mention that we haven’t had any feedback from our Guests when it comes to such situations. Personally, I would also like... More 

Hertfordshire
Senior Contributor
34 reviews 34 reviews
33 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed December 8, 2014

We arrived early but were soon allocated our bedroom. It was most spacious and offered us very comfortable accommodation - the bed was enormous! The restaurant in the evening has an excellent one-price deal which you could not fault. All the staff were very pleasant and helpful For the price charged this hotel offers really good value. Be aware of... More 

Was this review helpful? Yes 1
Hoteis_Real_Lis, Gerente at Real Parque Hotel, responded to this review

Dear Guest, Thank you for your comments. It’s always important to know our guests opinion so that we can maintain and improve our service every day. We are happy to learn that you enjoyed your stay with us, although we’re very sorry to know that during your stay you lost your wallet on the tram. We look forward to welcoming... More 

Laurel, Maryland, United States
Contributor
19 reviews 19 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed December 7, 2014

A very large hotel with a fancy lobby, and the room was HUGE for what I paid. I couldn't believe it. The bed was pretty comfy, and the room had everything I needed. The staff was helpful when I needed assistance, a taxi or in providing a map, and I loved the coffee shop downstairs. The restaurant was okay too.... More 

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Hoteis_Real_Lis, Gerente at Real Parque Hotel, responded to this review

Dear Guest, Thank you so much for the comment. The nicest compliment that our team can get is your desire to return and your recommendation. We are very happy to learn that you enjoyed our rooms, the friendliness of our staff, and our coffee shop. We look forward to your next visit to the Real Parque Hotel. Best Regards, Jorge... More 

Brunswick, Maine
Contributor
11 reviews 11 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 2, 2014

First the good points: There was a very large bathroom by European standards, with full-size shower and stone finishes. Location is not far from a metro stop. Also the bar makes a great sangria, and was staffed by a friendly and helpful young woman. The not so good: The hallway and room had a persistent unpleasant odor, I suspect from... More 

Was this review helpful? Yes 1
Hoteis_Real_Lis, Gerente at Real Parque Hotel, responded to this review

Dear Guest, We regret that your stay at our hotel did not entirely correspond to your expectations and would like to thank you for your constructive comments and feedback. We are constantly reviewing, inspecting and carrying out maintenance work in order to keep everything in good, clean and safe conditions. Please be assured that your comments and suggestions will be... More 

Bratislava, Slovakia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 27, 2014

Hotel itself is nice - rooms are large and clean, but problem of this hotel is internet connection (i stayed on 6th floor) there was mostly any or sometimes very week connection - i was advised on recption to open just one tab in browser - i did but it didnt help, i tried to connect in the lobby but... More 

Was this review helpful? Yes 1
Hoteis_Real_Lis, Gerente at Real Parque Hotel, responded to this review

Dear Guest, Thank you for your positive opinion. We will take it into consideration and analyze where improvements can be made, as pointed out by you. We assure you that in the future the internet connection will be improved in order to enhance the experience of our clients. We look forward to welcoming you again very soon to the Real... More 

Ely
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed November 26, 2014

Very pleasant 4* Hotel close to the metro (two stations) and Corte Ingles. Very pleasant walk to the centre via the park. Excellent breakfast, room was of a high standard, but slightly dated. Never the less, value for money. We paid for a superior room on the 10th floor with a balcony. Their buffet menu is value for money and... More 

Was this review helpful? Yes
Hoteis_Real_Lis, Gerente at Real Parque Hotel, responded to this review

Dear Guest, Thank you for mentioning the location of our hotel as a very positive point. In fact our hotel is located near the metro station, the touristic bus stop and the El Corte Inglés shopping centre. We would also like to thank you for the compliments on our restaurant and our breakfast selection. We look forward to your next... More 

Leicester, United Kingdom
Top Contributor
53 reviews 53 reviews
10 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed November 10, 2014

This place was a let down. We paid for full board and was told on arrival this could not be facilitated due to the hotel undergoing maintenance. Although the hotel did provide us with food tokens to a nearby hotel they did not apologise for the inconveniance but just told us breakfast was available at the real parque. Every morning... More 

Was this review helpful? Yes 2
Hoteis_Real_Lis, Gerente at Real Parque Hotel, responded to this review

Dear Guest, Your feedback is very important and appreciated, as it help us achieving our aim of constantly improving our service according to our guests’ preferences and needs. Usually, our guests mention the friendliness of our staff so we were surprised to know that the staff was a negative point to you. At our hotel our main concern is welcoming... More 

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Additional Information about Real Parque Hotel

Address: Av Luis Bivar, 67, Lisbon 1069-146, Portugal
Location: Portugal > Estremadura > Lisbon
Price Range (Based on Average Rates): $
Hotel Class:4 star — Real Parque Hotel 4*
Number of rooms: 153
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Also Known As:
Hotel Real Parque
Real Parque Lisbon
Hotel Style:
#7 Best Value Hotel in Lisbon
#81 Luxury Hotel in Lisbon
#87 Romantic Hotel in Lisbon

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