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Pestana Palace Hotel & National Monument

#21 of 228 Hotels in Lisbon
Certificate of Excellence
Rua Jau, 54, Lisbon 1300-314, Portugal
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Pestana Palace Hotel & National Monument
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998 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
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Stockholm
Level Contributor
5 reviews
5 of 5 stars Reviewed yesterday NEW

the hotel is located in a residential area with walking distance to many restaurants, easy access to both port and the city. Big rooms and beautiful environment with the garden and pool area.Very friendly staff.

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London, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We stayed here for two Nights this week to start our honeymoon in Portugal. Lovely hotel and food. Staff were amazing. The architecture of the palace is amazing. We also used the spa and the staff were great. Loved it and would stay again. Thanks for the help you were all great.

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Toronto, Canada
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

This hotel is a true palace. It is discreet, elegant, sumptuous, quiet and nostalgic. You cant help but think about all the people who have walked through the doors. there was a twinkle in our eyes during the 24 hours we had the pleasure of residing there. Upon checkin, we were immediately upgraded to a suite that while still kept... More 

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Oakham, United Kingdom
Level Contributor
84 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a fabulous 5 night stay in the Pestana Palace. We thought it would be special and it exceeded our expectations. The grounds were spacious and beautifully kept and the hotel itself was ornate and in excellent decorative condition. We were fortunate to have an upgrade to a junior suite ,which certainly enhanced our feelings to our stay. The... More 

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Toronto, Ontario, Canada
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago

This is quite a unique hotel in a tree lined residential neighborhood in Lisbon. It's a bit out of the action but taxis are reasonable in lisbon so the fact that it's not in the middle of the action is not a huge drawback. Being in a former palace, the common areas are charming, unique and luxurious. The grounds are... More 

Was this review helpful? Yes 1
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I'm not sure I can summarize the wonder of our 10 hour stay here. We arrived at 10pm. Were served a delicious five course meal with five amazing wine pairings. Drank port while overlooking the city. Toured the grounds by moonlight. Had a 1am swim in the indoor pool. Had a 2am soak in the hot tub. Sadly left for... More 

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Munich, Germany
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Everything was good. The service, the people, the food. The hotel has a nice garden that lies in the center and is surrounded by its 3-story wings. A nice gazebo bar in the middle of the garden offers an opportunity for relaxing with snacks and refreshments. The architecture is beautiful and the common rooms offer a glimpse to an imperial... More 

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Neves J, Manager at Pestana Palace Hotel & National Monument, responded to this review

Dear Palace Guest, Thank you very much for choosing Pestana Palace Lisboa – Hotel & National Monument, a member of The Leading Hotels of the World for your city break in beautiful Lisbon. It is a pleasure to read that you appreciated our courteous and discreet service, and that we contributed for a memorable experience. All Pestana Palace team is... More 

Spring Valley, New York
Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is the perfect combination of beautiful re-energizing resort and ideal base for touring a wonderful city. We liked its Belem location since we wanted to spend time exploring pre-1755 Lisbon. The entryway staff were wonderful at making us feel welcome, getting taxis quickly, and communicating with drivers in portugese to make clear where we wanted to go. Also,... More 

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Neves J, Manager at Pestana Palace Hotel & National Monument, responded to this review

Dear Palace Guest, First of all, thank you very much for staying in Pestana Palace Lisboa – Hotel & National Monument, a member of The Leading Hotels of the World during your visit to beautiful Lisbon.Then I would like to thank you for your great review of your experience. It is extremely rewarding to read that you really enjoyed the... More 

Paris, France
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very nice Palace with professional staff up to the standards of a palace. Been in this several time since some years and was never disappointed. Rooms are gorgeous, especially the little suite and it s a great place to stay in Lisbon. Swimming pool and sport centre is nice. I recommend.

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Neves J, Manager at Pestana Palace Hotel & National Monument, responded to this review

Dear Guest, Thank you very much for your loyalty to Pestana Palace Lisboa – Hotel & National Monument, a member of The Leading Hotels of the World, and for sharing your great impressions in Tripadvisor. It makes ourselves extremely happy to hear that you had a great stay and truly enjoyed your stay and experienced memorable moments with us. Looking... More 

New York
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The property is truly grand. The old section of the hotel is quite beautiful, with the restaurants, bars, and lounge areas decorated with the same old-world charm. The pool area was very beautiful as well. This hotel is a long walk or short taxi ride from the main tourist parts of town, but we didn't mind since we were usually... More 

Was this review helpful? Yes
Neves J, Manager at Pestana Palace Hotel & National Monument, responded to this review

Dear Palace Guest, Thank you very much for choosing Pestana Palace Lisboa – Hotel & National Monument, a member of The Leading Hotels of the World, for your recent visit to Lisbon. I would also like to thank you for sharing your experience with us, and I'm delighted to learn that you truly enjoyed your stay. Looking forward to welcome... More 

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