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Pestana Palace Hotel & National Monument

#22 of 228 Hotels in Lisbon
Certificate of Excellence
Rua Jau, 54, Lisbon 1300-314, Portugal
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1 room 1 guest
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1,046 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (113)
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Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Pestana Palace is the kind of a hotel to stay and enjoy it. The garden is amazing, the pool is fabulous and the staff is very kind. The restaurant, Valle Flor, has an outstanding cuisine (you can also enjoy it if you are not a guest from the hotel) and they serve brunch on Sunday. The spa is also great... More 

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Kinsale, Ireland
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The stay in this monument hotel is a souvenir for a lifetime..the only negative is the distance from town. But just staying in and walking the Eden like gardens is a breath of heaven. The service is superb and done with a smile. Without a doubt a must in Lisbon

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Malmo, Sweden
1 review
5 of 5 stars Reviewed 1 week ago

Pestana Palace, or rather, the staff at the Pestana Palace, has exceeded my most positive expectations. It was an amazing reception especially by the staff at the front desk (by Maria and others) but also by all the other, a thoroughly five-star hotel which I have visited a few times and always gladly will return to. The amazing Park with... More 

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Tehran Province, Iran
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Excellent Service, breathTaking view, wonderful service, Great Ambiance, outstanding service , friendly staff going all the way to help you in any way they can, you could stay at this hotel and never come out as this hotel fulfill your dream of perfect vacation,

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Cardiff, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

From the moment we took the taxi from the airport we knew we were going to a special place (€23 Euro cost of taxi if arrange at tourist desk in main foyer of airport - no need to book beforehand) as our driver noted we are staying in one of the best hotels in Lisbon. When the taxi pulled up... More 

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Brussels, Belgium
2 reviews
5 of 5 stars Reviewed 2 weeks ago

The hotel exceeded our expectations. The standard room was spacious, the staff very helpful and friendly. The big plus of the hotel are the amazing pool and garden. Perfect location to chill when being in Lisbon.

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1 review
5 of 5 stars Reviewed 2 weeks ago

It's truly a 5 Star, situated in a strategic location in Lisboa. One of those few hotels that blends Ancient Castle with Modern services. The Garden was cool, you can always relax and enjoy fresh air.Spa was amazing. Room service was effective, Staffs are friendly, you can get hints of where to visit or which is the most bubbling spot.... More 

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Manila, Philippines
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Everything is very good, except the breakfast lay out is all jammed into a small area and people should be allowed to get there own coffee and there own tea. And the little palm plants in the big dining room are too small for a big planters and should sit againts the wall not in the middle of the rooms.

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Sutton, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for five nights.Stayed in room 2009, had a lovely garden terrace to relax on.Room had everything you would need,towels changed twice a day.We had breakfast included great choices,but would not recommend hot choices as were cold! Staff could not do enough for you went over and beyond didn't matter whatever you asked for! Lady on the front desk... More 

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Burgess Hill, United Kingdom
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed with our two sons - age 17 and 21 for 4 nights. We love really good quality hotels and this one sure was! We had rooms on the ground floor with a terrace (they may have been garden view superior rooms - not sure as it was booked through an agent) We didn't have the best view of... More 

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