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Pestana Palace Hotel & National Monument

5.0 of 5 Rua Jau 54, Lisbon 1300-314, Portugal
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Pestana Palace Hotel & National Monument
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Pestana Palace Hotel & National Monument
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881 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Monte-Carlo, Monaco
Contributor
18 reviews 18 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars NEW

From the outside of the building and as well as the price paid, one has an impression of luxury and refinement. Unfortunately I was left disillusioned. I have stayed in numerous 5* hotels and always feel compelled to compare one hotel to another. I have certain standards to which I compare to evaluate the star worthiness of a hotel. The... More 

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London, United Kingdom
Senior Contributor
48 reviews 48 reviews
18 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 1 week ago

I only stayed one night but I found this to be a good hotel. It is in parts a little dated and the bathrooms could be more modern but otherwise I was very happy. I had a good view from my room over the gardens and the bed was comfortable. The main building is beautiful and very attractive and was... More 

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Lisbon, Portugal
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Unfortunately the accessibility for wheelchair is very danger and I can't understand the reason why that one hotel and group like this don't have one special attention for accessibility and for disable people. I don't recommend any wheelchair up the hotel to the ramp is too slanted and dangerous.

Was this review helpful? Yes 1
London, United Kingdom
Top Contributor
87 reviews 87 reviews
41 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Depending on your room rate this is definitely not a 5 star hotel. The rooms numbered 22-- are at best 4 star with only a bath tub and shower hose/mixer tap no separate shower. The veggie options on the menu are almost nil! I scraped together a Avocado salad which was okay...shame as the country grows some of the best... More 

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Derby, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

We recently stayed at the Pestana Palace for a city break. We received a warm welcome from polite but not effusive staff - they were keen to help but not overly so. The room was very comfortable. Breakfast was served in a beautiful high ceiled room. It was extensive and had enough choice to please the pickiest of guests, We... More 

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West Cork
Senior Contributor
43 reviews 43 reviews
23 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We arrived with friends for a night of luxury after a week in apartments in Lisbon and Porto. What a perfact way to end a holiday. We were welcomed into the friendly, solicitous care of the lovely staff. As we only had one night we had to make sure that we fitted in all the fondly remembered experiences. We started... More 

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London, United Kingdom
Top Contributor
56 reviews 56 reviews
25 hotel reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great service - very polite and respectful staff who gave us a very warm welcome. Well presented public rooms for residents use, smart & comfortable bedrooms. The gardens are stunning with immaculate outdoor pool. Suitable for children. Well priced and good value in my view, I will certainly visit here again given the opportunity.

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Lisbon, Portugal
Contributor
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Pestana Palace is a luxurious 5 star hotel in Lisbon, located in a 19th century palace classified as "National Monument". The history atmosphere surround us for it was the house of José Constantino Dias, portuguese emigrant , a millionnaire landlord in São Tomé e Príncipe' owner ofcocoa plantations and many slaves. When he returned to Portugal the portuguese king... More 

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Liverpool, UK
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 20, 2015

All you would expect from a 5 star hotel within a former palace building. Sumptuous public rooms - lounges / bar / breakfast room - all with what looks like original furniture and fittings and beautiful staircases. You're able to freely explore the whole palace and grounds, in which is located an outdoor pool and seasonal pool bar / café... More 

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Lisbon
1 review
4 of 5 stars Reviewed January 6, 2015

The mainbuilding of the Hotel is a real palace evenso the garden is beautiful. The rooms itself is in a new build wing and are comfortable. The prices of the restaurant in the mainbuilding are much too high.

Review collected in partnership with Galahotels.com

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Additional Information about Pestana Palace Hotel & National Monument

Address: Rua Jau 54, Lisbon 1300-314, Portugal
Location: Portugal > Central Portugal > Lisbon District > Lisbon
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pestana Palace Hotel & National Monument 5*
Number of rooms: 194
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Also Known As:
Pestana Palace Lisbon
Hotel Pestana Palace
Hotel Style:
#6 Spa Hotel in Lisbon
#7 Business Hotel in Lisbon
#9 Romantic Hotel in Lisbon
#14 Family Hotel in Lisbon
#17 Luxury Hotel in Lisbon

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