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All 218 Lisbon hotels

Pestana Palace Hotel & National Monument

5.0 of 5 Hotel   |   Rua Jau 54, Lisbon 1300-314, Portugal
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92%
Ranked #13 of 218 hotels in Lisbon
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Philipp M Oss, The Netherlands
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760 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
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Oss, The Netherlands
Contributor
16 reviews 16 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

After initially staying in another hotel in Lisbon, which we fled due to the noise, we walked into the lobby of this hotel (looking rather shabby) and asked if they still had accommodation. They receptionist where extremely friendly and give us a great rate for our room. What a relief it was to get to such a peaceful and quiet... More

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Harpenden, United Kingdom
Contributor
16 reviews 16 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Beautiful hotel with gorgeous and well kept gardens and grounds. The old part of the hotel is stunning and breakfast and lunch is served in two large rooms which have the look of a large French chateau. We had dinner here one evening and the service was excellent and compliments to the chef as the food was superb! Breakfast was... More

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1 review
5 of 5 stars Reviewed 1 week ago

My wife and I have just returned from 3 wonderful nights at this charming hotel. Its a real oasis of calm and tranquility. The house and grounds are really beautiful and the pool area and leisure facilities were spotlessly clean and well equipped. Without exception the staff were friendly and nothing was too much trouble. If I were nitpicking the... More

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London
Contributor
17 reviews 17 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel has a lot to live up to.. The clue's in the title. The palace portion of the hotel is impressive, even though the grandeur is faded and in need of restoration. It seems to lack adequate care and emotional and financial investment that would allow it to truly shine as the place that it clearly once was. The... More

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Ilkley, United Kingdom
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Be careful. I visited the hotel in July. The ambience, reception and concierge services are certainly 5star. The bedrooms are average with very poor shower arrangements run off the bathroom taps with a cheap and inefficient plastic curtain leading to flooded bathroom floor. Quite frankly the service in the restaurant was dreadful. Given the isolated position, I think I have... More

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Albuquerque, New Mexico
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I think this was one of the most beautiful hotels I have ever stayed in. Both the inside and outside was magnificent. Antonio at the reception was very welcoming and helpful with dinner reservations and directions. I would love to go back.

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Dubai, United Arab Emirates
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed in July 2014 as a couple… From the moment we pulled up in the taxi to when we departed it was 5* all the way. A beautiful hotel (we had a lovely room overlooking the gardens) which was spotlessly clean. Lovely gardens and 2 pools. The breakfast was great and we were able to sit outside. The staff... More

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New York City, New York
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Feel like royalty and get a true taste of old Lisbon in all its glory by staying at this exquisite hotel. Luxurious rooms and lush surroundings are truly glamorous, and the restaurant is a 5 star experience from start to finish. Despite the museum quality furnishings and well groomed gardens, the friendly and attentive staff and atmosphere somehow feel cozy... More

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Amsterdam, The Netherlands
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 28, 2014

After a great stay at this hotel in 2013 my daughter and I decided to come back again this year. We stayed for a week in July and again we had a great time! Pestana Palace is such a nice place! It's an old palace with a beautiful garden and a nice pool where you can relax after or before... More

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Lawrence
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 27, 2014

The Pestana palace is lovely. The pool was refreshing and lovely. the service was exceptional. I would love to stay at this hotel again in the future. There is a lovely bar with nightly piano music and a delicious breakfast featuring wonderful fresh pastries and fruit as well as the usual European breakfast fare.

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Additional Information about Pestana Palace Hotel & National Monument

Address: Rua Jau 54, Lisbon 1300-314, Portugal
Location: Portugal > Estremadura > Lisbon
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pestana Palace Hotel & National Monument 5*
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Also Known As:
Pestana Palace Lisbon
Hotel Pestana Palace

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#3 Business Hotel in Lisbon #6 Spa Hotel in Lisbon #8 Romantic Hotel in Lisbon #9 Family Hotel in Lisbon #13 Luxury Hotel in Lisbon
Hotel Class
Official Description (provided by the hotel)
Pestana Palace Hotel & National Monument, member of the "The Leading Hotels of the World", is a 5 star hotel in a 19th century palace located in the city of Lisbon, and its gardens, with a variety of plants and subtropical trees, are classified as "National Monument". ... more   less 
Number of rooms
194

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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