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All 218 Lisbon hotels

Pestana Palace Hotel & National Monument

5.0 of 5 Hotel   |   Rua Jau 54, Lisbon 1300-314, Portugal
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92%
Ranked #12 of 218 hotels in Lisbon
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Dutchfamily2014 Amsterdam, The Netherlands
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722 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
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English first
Amsterdam, The Netherlands
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

After a great stay at this hotel in 2013 my daughter and I decided to come back again this year. We stayed for a week in July and again we had a great time! Pestana Palace is such a nice place! It's an old palace with a beautiful garden and a nice pool where you can relax after or before... More

Was this review helpful? Yes 1
Lawrence
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

The Pestana palace is lovely. The pool was refreshing and lovely. the service was exceptional. I would love to stay at this hotel again in the future. There is a lovely bar with nightly piano music and a delicious breakfast featuring wonderful fresh pastries and fruit as well as the usual European breakfast fare.

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Hong Kong
Contributor
17 reviews 17 reviews
17 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stunning converted palace in quiet area of Lisbon. Loved the relaxed feel, gardens and pool. It caters for various interests - if want to chill and relax or explore the city. I stayed a week with friends and we had a truly beautiful time. The spa is excellent - am used to Asia spas but the quality here was on... More

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London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed 10 nights at this truly elegant hotel and it was just what we needed for a quiet, peaceful and de-stressing holiday. I'm going to start off with the positives and then some of the negatives! Pros:- * Stunning location with beautiful grounds and historic presence * Helpful and courteous staff * Short walk to transport (trams) and local... More

Was this review helpful? Yes 1
Melbourne, Australia
Top Contributor
112 reviews 112 reviews
47 hotel reviews
169 helpful votes 169 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Arriving at this hotel you knew that this place was special. The porters and concierge were attentive. Check in at reception was handled efficiently and we were actually shown to our room by the receptionist who explained where certain things could be found throughout the hotel. The receptionist also kindly booked us for dinner both nights - one at the... More

Was this review helpful? Yes 2
Dublin, Ireland
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just returned from 3 nights at the Pestana palace hotel Lisbon. It is an amazing place to stay on quite suburb of the city. Staff all extremely friendly, professional and welcoming. The hotel is luxurious & enchanting. The dining experience is exquisite especially the evening dinner. There is both an indoor & outdoor swimming pool as well as Spa. Can... More

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Andreia C, Guest Ambassador at Pestana Palace Hotel & National Monument, responded to this review

Dear ‘Tess034’ Thank you for sharing with other travelers such a fantastic review regarding your recent stay at Pestana Palace Hotel & National Monument. We are glad that the hotel and its services were up to your expectations.Thank you very much for your high esteem of our hotel and staff. I truly hope that you will soon have a chance... More

DOVER
Top Contributor
51 reviews 51 reviews
23 hotel reviews
201 helpful votes 201 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Just completed a 3 night stay at the flagship Pestana Palace hotel. A fabulous experience from the minute we arrived until we left. Absolutely fabulous restored palace in pristine garden surrounding offering all amenities expected from a quality 5* resort. Manned by dedicated, friendly and professional staff members who complete the line up. It was our first visit to Lisbon... More

Was this review helpful? Yes 2
Andreia C, Guest Ambassador at Pestana Palace Hotel & National Monument, responded to this review

Dear Guest, What a wonderful review ! Thank you for taking the time to share your feedback on TripAdvisor following your recent visit at Pestana Palace Hotel & National Monument. We are so happy to hear you enjoyed your stay as well as the service of our staff. I am glad you enjoyed the city as well. I would like... More

London, United Kingdom
Top Contributor
53 reviews 53 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed 3 nights at this lovely hotel. It's located some way out of the center of Lisbon, but I think this is a plus after a day exploring the city and returning to the tranquility of the location and the fantastic gardens. There was a problem checking-in, but this was soon sorted and we were taken to our lovely... More

Was this review helpful? Yes 2
Andreia C, Guest Ambassador at Pestana Palace Hotel & National Monument, responded to this review

Dear ‘Ken 211’ Thank you very much for visiting Pestana Palace Hotel & National Monument and for posting your review on TripAdvisor, is very important for us and for future travelers. We love to hear such positive comments about our rooms, gardens, pool, and specially about our staff, we couldn't agree more with your words, thank you! We have high... More

Haydock, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A fantastic high quality hotel, which architecturally is quite stunning, and the team there, help to deliver the five star service. This hotel while slightly away from the central area of lisbon is only 8 euros by taxi. Make sure you fully utilise all of the hotel's facilities including the pools as well worth it. This hotel will be my... More

Was this review helpful? Yes 2
Andreia C, Guest Ambassador at Pestana Palace Hotel & National Monument, responded to this review

Dear Guest, What a nice review! Thank you for taking the time to share your feedback on TripAdvisor following your recent visit at Pestana Palace Hotel & National Monument. We are so happy to hear you enjoyed your stay as well as the service of our staff. I am glad you enjoyed the city as well ! Thank you for... More

Vilamoura, Portugal
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 21, 2014

That really is how we felt when we stayed at this place. Beautiful surroundings inside the boundaries of the hotel. The garden inspires tranquility , the main building carries many years of history and the food, facilities ( we also used the Spa) and service are all 1st class. Not a bargain but definitely worth a stay !

Was this review helpful? Yes 1
Andreia C, Guest Ambassador at Pestana Palace Hotel & National Monument, responded to this review

Dear Frans S, Thank you for visiting Pestana Palace Hotel & National Monument and for taking your time to post your review, which is highly appreciated. We are all very happy to learn that the hotel service and facilities met your expectations and that you enjoyed the hotel atmosphere. We truly hope that you will soon have a chance to... More

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Additional Information about Pestana Palace Hotel & National Monument

Address: Rua Jau 54, Lisbon 1300-314, Portugal
Location: Portugal > Estremadura > Lisbon
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pestana Palace Hotel & National Monument 5*
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Also Known As:
Pestana Palace Lisbon
Hotel Pestana Palace

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#3 Business Hotel in Lisbon #6 Spa Hotel in Lisbon #8 Family Hotel in Lisbon #10 Romantic Hotel in Lisbon #12 Luxury Hotel in Lisbon
Hotel Class
Official Description (provided by the hotel)
Pestana Palace Hotel & National Monument, member of the "The Leading Hotels of the World", is a 5 star hotel in a 19th century palace located in the city of Lisbon, and its gardens, with a variety of plants and subtropical trees, are classified as "National Monument". ... more   less 
Number of rooms
194

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