My travel agent booked this hotel for my group of twelve ladies before I read any reviews. When I read the reviews I wanted to change to another hotel but they were all booked up for this particular weekend. I did not tell my friends that most of the reviews were bad and went there with fingers crossed that they... more

We stayed in Altis Park for one week. The hotel is not near to the city centre but a metro station is just outside of the hotel so you will need about 15-20 minutes to rich the city centre. It's not a new hotel but if you could find a price around to 70 Euro it's certain a good deal... more

This hotel is about halfway between Lisbon airport and downtown (old city). Plus points:- - About 10 mins taxi ride from airport and 10-15mins to downtown - Metro station (Olaias) is directly opposite hotel - Good views of city and river from upper floors - clean rooms and friendly hotel staff - moderately priced Minus points:- - Too far from... more

Dine in the Navegadores restaurant at your peril: having arrived on a Wednesday morning, we were exhausted by evening time so decided (against our usual instincts) to try the hotel dining experience, despite the cost. We were shocked to find the room (contrary to the glossy dressed-up photos in the brochure and the Internet) to have a shabby retirement-style worn... more

We were a bit nervous about arriving last w/end for our company Christmas party with 16 guests after reading pevious reviews on this site . However, we were delighted with the welcome from the friendly multilingual concierge and Rui on reception who couldn't do enough to make our stay a happy one. The rooms were excellent and the breakfast buffet... more

This is quite possibly the worst hotel I have ever stayed at. We arrived late after booking through a website that we use all the time and have never had trouble with. When we arrived the lady at the front desk claimed she didn't receive our booking (even though we had a print out with the confirmation number etc). She... more

I've only spent one night at this hotel (thank God!), while my husband attended a congress there. It was a very bad experience. First of all, the location is very very bad, far away from everything, in an old residential area with no charm or interest. The staff was rude and plain. The building is old, badly decorated, tired and... more

My husband and I are just back from a long weekend in this hotel in Lisbon. We were a little put off at first sight because as some of the other reviewers have mentioned it is a little far out and not in a particularly attractive area.However the Metro station is 30 seconds away. We were given "a particularly nice... more

On arriving, I was ignored at reception for a while (a later Portuese guest being given preference). I was then given the usual with no smile and the key to a room. On entering it, it was obviously occupied. On returning to reception - no apology, no customer service, but after a lot of unsmiling huffs, a key to an... more