I did travel here end of April. We arrived around midnight and the receptionist was not the nicest person. Although I did reserve a room for a couple we got separate beds and the receptionist just didn't care. The room had an view in the backyard, that is a complete dark area. Luckily, next day we got a room with... more

booked only 2 weeks in advance for our first trip to Lisbon. room & bath were very clean and well maintained. any problem was resolved very quickly. breakfast selection was extensive. only negative was the quality of the coffee, i had expected better coffee in Europe. but the expresso in the sidewalk cafes was great. view from our room of... more

We booked this hotel at the last minute having decided that a very cheap internet rate - 333 euros for 5 nights, including breakfast - was good enough for our first visit to Lisbon, and hoping that the line on the hotel's website "Every room at the Sana Rex Hotel is bright, spacious and has been tastefully decorated in an... more

Stayed from 31. oct to 4. nov. No flooding :-) Had asked for a room with balcony and view, but we got a room close to the elevator (which beeps a lot) facing the back yard. Asked reception to be moved next morning. 30 mins later the helpful staff knocks on our door with key to new room on same... more

I had read many reviews here on this hotel, wish I had listened to them. We booked our room directly from the hotel itself weeks before we went to Lisbon. On arriving we were told that they had a serious flooding problem and hence did not have a room for us. Judging from the reviews on this site they sure... more

arrived 8.oc p.m no room told there had been a flood.untrue.had to go to another hotel for the night.when we returned the desk staff were unaware that we had booked three nights.we actually booked in april.no apology .sunday night no bar staff.unable to even order a sandwich. more

I also had the interesting experience of arriving at the hotel and having to move to another hotel in the chain. But it was also a very good hotel for the money, I held them rigidly to the agreement that they had and they paid for taxis to the other Sana hotel and paid for the one the next day.... more

Despite the ongoing,and rapidly progressing renovations, this hotel and staff were exceptional. We were given a quiet room facing the back on the 8th fl. They supply an enormous choice for breakfast, both hot and cold, better than I expected. Our room had just been re-done and everything smelled brand new, the bottom 5 floors were being done when we... more

We recently had the misfortune of booking a room in the Sana Rex for one night in October 2006 through [-]. We called to get directions only to hear that there was a 'problem' with our room and we should still come to the hotel for an explanation and alternative accommodation. This was an extremely busy weekend in Lisbon with... more