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Tivoli Lisboa

#52 of 227 Hotels in Lisbon
Certificate of Excellence
Av. da Liberdade, 185, Lisbon 1269 - 050, Portugal
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Tivoli Lisboa
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1,562 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (163)
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Hampshire, United Kingdom
1 review
4 of 5 stars Reviewed yesterday NEW

Perfect hotel, perfect location, Sky Bar the highlight , swimming pool an added bonus , beds are really comfortable - only criticism beer at pool side very expensive €10 for less than a pint which was a shame !

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Trondheim, Norway
1 review
3 of 5 stars Reviewed 2 days ago NEW

Very good service in every way as long as you paid ekstra for every detail, such as coffee from the coffemachine in the room. Some seats in the breakfast-room was very cold. I complained about my seat and got a less cold seat, but then another couple were put there to freeze.

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rdes, General Manager at Tivoli Lisboa, responded to this review

Dear Guest, We kindly thank you for sharing your review on TripAdvisor about your recent stay experience in Lisbon. Every feedback is important to us, and even better when clients let us know how their feel during their stay. We always try to understand our guests’ needs and requirements in order to provide them a better service. We are sorry... More 

Madrid, Spain
1 review
3 of 5 stars Reviewed 2 days ago NEW

the stay was pleasant and comfortable . the attention of its employees has been impeccable. As for the overall service it was good and the restaurant has seemed appropriate . recommend your hotel to my concocidos . thank you very much ,

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rdes, General Manager at Tivoli Lisboa, responded to this review

Dear Guest, Firstly, we would like to thank you in advance for your preference for Hotel Tivoli Lisboa. We are thrilled that we were able to provide you “pleasant and comfortable” business stay! Every feedback is important to us, and even better when clients let us know how their feel during their stay. Also we would like to thank you... More 

hong kong
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

Drilling for hours (of which they said we could change rooms) but we were tired and they said it would stop which it did after a few hours. The entire 8th floor is noisy with lifts and upper machines and zircons never stay on the 8th floor. Then the worst part is we could not have a hot shower! The... More 

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rdes, General Manager at Tivoli Lisboa, responded to this review

Dear Guest, Thank you for sharing your candid and detailed feedback about your recent stay experience in Lisbon. On behalf of the entire team and management, please accept our sincerest apologies for the inconveniences you have experienced. We are truly sorry that your stay with us did not meet your overall expectations. Rest assured that your complaints have already been... More 

Merseyside, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

we spent 4 nights at the Tivoli as part of a Viking River Cruise. Our cases were taken from us as soon as we walked in to the foyer. It was a large area with an aura of calm about it, lots of seating where you can just relax. Check in was swift & we went to our room, our... More 

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rdes, General Manager at Tivoli Lisboa, responded to this review

Dear Jean S, It was our great pleasure to take care of you and your partner! Thank you in advance for your preference for Hotel Tivoli Lisboa. We are glad to read that truly enjoyed the 4 nights with us in the charming city of Lisbon. Right in the heart of the city, the hotel has a privileged location close... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Tivoli Lisboa is among one of the best hotels I have ever stayed in. I cannot fault the quality. My partner and I stayed in a classic double room and found it ample in its space and comfort. From arriving it was a five star experience, with a concierge taking our cases for us and even opening our taxi... More 

Was this review helpful? Yes 1
rdes, General Manager at Tivoli Lisboa, responded to this review

Dear Abbie H, Firstly, we would like to thank you in advance for your preference for Hotel Tivoli Lisboa. It is gratifying that you describe Tivoli as “one of the best hotels” you have ever stayed! Our team works hard, every day, to make sure every guest feels special. Your satisfaction is our best reward! We are thrilled that we... More 

dc
2 of 5 stars Reviewed 3 days ago NEW

for a 5 star hotel your internet access was poor and often failed. the elevator did not work for one day the location is very nice, and the gym is very good. the breakfast was mediocre with a weak selection and soggy eggs

Review collected in partnership with this hotel

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rdes, General Manager at Tivoli Lisboa, responded to this review

Dear Guest, We kindly thank you for sharing your candid review about your recent experience in Lisbon. We are surprised and truly disappointed to verify through the overall score that the hotel did not meet your overall expectations. We recognize how important it is for our guests to be able to stay in touch while travelling; therefore we apologize for... More 

Great Neck, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We had a wonderful stay at the Tivoli Lisboa. The hotel is in a wonderful location, is modern and rooms are lovely. The staff is extremely nice and helpful. The breakfast is delicious and the food at the bar restaurant in the lobby is also delicious. One note: the in-room wifi is inconsistent. We had to try a couple of... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
rdes, General Manager at Tivoli Lisboa, responded to this review

Dear Guest, Firstly, we would like to thank you in advance for your preference for Tivoli Lisboa Hotel. It is rewarding to read that we were able to provide you a “wonderful stay”! The Hotel is indeed located in the main Avenue of Lisboa, right in the heart of the city providing very easy access to the historical area and... More 

1 review
4 of 5 stars Reviewed 3 days ago NEW

When checking in, the reception was very poor and paid little attention to people checking in. The rooms were very good, and bed comfortable. When at the Sky bar, the service could be faster for people.

Review collected in partnership with this hotel

Was this review helpful? Yes
rdes, General Manager at Tivoli Lisboa, responded to this review

Dear Richard L, It was our great pleasure taking care of you during your business stay at Tivoli Lisboa. We are glad to read that you describe us a “Good Quality Hotel”! Every feedback is important to us, and even better when clients let us know how their feel during their stay. Our rooms are decorated with a contemporary and... More 

Leeuwarden, The Netherlands
1 review
4 of 5 stars Reviewed 4 days ago NEW

Only 20 minutes walks to the booming city-center! You doe not recognize the city in the garden en the sky restaurant en bar is a must see! Try the wellness, which gives a real anti-stress program, you will be reborn leaving the hotel!

Review collected in partnership with this hotel

Was this review helpful? Yes
rdes, General Manager at Tivoli Lisboa, responded to this review

Dear Guest, Thank you so very much for taking the time to share your comments about your recent experience at Tivoli Lisboa. We are thrilled to read that you enjoyed your stay with us! Right in the heart of Lisbon, this hotel has a privileged location near to the historical area of the city and all of its famous landmarks.... More 

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