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VIP Inn Berna Hotel

Avenida Antonio de Serpa 13, Lisbon 1069-199, Portugal
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1 room 1 guest
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VIP Inn Berna Hotel
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347 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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  • English first
  • French first
  • German first
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    (347)
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Zielona Gora, Poland
Level Contributor
59 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have been to VIP Inn Berna Hotel twice. First, had it not been for the conference venue, I wouldn't have found the hotel's location convenient at all. On my second occasion it was just a stopover for one night between connecting flights. The overall impression is very average, its lobby and reception desk date back to the 60s' (I... More 

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Paris, France
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We are from Australia and not too fussy about expensive pretentiousness. This is not too pretentious, but two of three lifts were out of order, and our room was on the fifth floor. The room was well appointed, but no space at the foot of the bed to move. The bed was a king sized bed,I think, and needed a... More 

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Stockholm, Sweden
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

One of the worst hotels in my life! Not recommend it! Very duty, service is not good at all. It smells in the room and hall at the hotel. The staff are not pleasant at all. I changed hotel next day because this hotel was so miserable.

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Travelers are raving about these Lisbon hotels

Saint Louis, Missouri
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 22, 2015

We spent nearly a week in this hotel while we attended a scientific conference at the university. The rooms were small but clean and everything worked well, internet, air conditioning, though usually opening the windows was sufficient. Breakfast was a huge spread. This hotel has tour groups and is nothing fancy, but we really appreciated the good beds, the windows... More 

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Enniskillen
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed July 15, 2015

A great hotel in a very good location, near shops and metro. Breakfasts seem haphazard but they include all you need and are self-service buffet style. Beds are firm, which personally I like, but very comfotrtable and also, the rooms are excellently serviced and left meticulous. One small gripe is the fact there are just two lifts, both tiny and... More 

Was this review helpful? Yes 1
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed July 6, 2015

I was here for just one night before my university relocated me. I felt unsafe after being followed up to my room and being woken up by terrifying screaming and banging at 12:45am. The hotel is dated and beds so uncomfortable with plastic sheets over the mattresses. I have bite marks on my ankles from my one nights stay. I... More 

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Covilha, Portugal
Level Contributor
92 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed June 30, 2015

I was not so impressed with the hotel in my second visit. The room was really small for the size of the bed, and the bed upholstery had seen better days. The hotel had only one lift working, and people were queuing to go to their rooms. Breakfast was enough quality for a 3 star hotel, but only that. I... More 

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Bexhill on Sea, UK
Level Contributor
23 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed June 24, 2015

This is a gritty 3 star hotel, and good value for its location. Rooms and bathrooms are clean and comfortable if not overly spacious. Staff are efficient and helpful. Adequate buffet breakfast is available in the mornings. Wi-fi is free throughout the hotel. Like most hotels in Lisbon, this is slightly away from the historic city centre. The hotel is... More 

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Marlow, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed June 15, 2015

I don't enjoy being 'negative' about a hotel as, potentially, it has an impact on people's livelihoods, but I have to say, in this instance, I'll make an exception because there was very little redeeming about it for the money I paid. The indifference of the staff and the woeful breakfast which they tried to charge me 7.50 euros for... More 

Was this review helpful? Yes
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed May 31, 2015

I stayed two nights. The location is very good and the people very kind and helpful. Connections to the airport and to the metro lines are very handy and convenient. However, the hotel is old and it seems as having no restoration services for too long times. Everything is old. The corridors are dim and the carpet smells bad. The... More 

Was this review helpful? Yes 1
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