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VIP Inn Berna Hotel

Avenida Antonio de Serpa 13, Lisbon 1069-199, Portugal
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VIP Inn Berna Hotel
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326 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
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English first
  • All months
    (326)
  • Mar-May only
    (89)
  • Jun-Aug only
    (114)
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  • Dec-Feb only
    (43)
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Covilha, Portugal
Level Contributor
89 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I was not so impressed with the hotel in my second visit. The room was really small for the size of the bed, and the bed upholstery had seen better days. The hotel had only one lift working, and people were queuing to go to their rooms. Breakfast was enough quality for a 3 star hotel, but only that. I... More 

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Bexhill on Sea, UK
Level Contributor
23 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a gritty 3 star hotel, and good value for its location. Rooms and bathrooms are clean and comfortable if not overly spacious. Staff are efficient and helpful. Adequate buffet breakfast is available in the mornings. Wi-fi is free throughout the hotel. Like most hotels in Lisbon, this is slightly away from the historic city centre. The hotel is... More 

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Marlow, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I don't enjoy being 'negative' about a hotel as, potentially, it has an impact on people's livelihoods, but I have to say, in this instance, I'll make an exception because there was very little redeeming about it for the money I paid. The indifference of the staff and the woeful breakfast which they tried to charge me 7.50 euros for... More 

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Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I stayed two nights. The location is very good and the people very kind and helpful. Connections to the airport and to the metro lines are very handy and convenient. However, the hotel is old and it seems as having no restoration services for too long times. Everything is old. The corridors are dim and the carpet smells bad. The... More 

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1 review
4 of 5 stars Reviewed April 16, 2015

I found the hotel comfortable. The rooms are very big. The shower is powerful and has a bath which fills very fast, and has a big TV. I had some issues re. aircon and the fridge didn't work when I arrived, however, these were resolved immediately on arrival. The hotel is very close to the metro, and some ok places... More 

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Leiden, The Netherlands
Level Contributor
36 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed April 15, 2015

Hotel that is complete dark brown in the interior, with the exception of the already renovated bathroom. Even the wallpaper (at some places coming from the wall) is brown. Location is OK, the bus from and to the airport stops within a 100 meters and a metro station (to to town 10 minutes) within 150 meters. Supermarket under the bull... More 

Was this review helpful? Yes 2
Barcelona, Spain
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed February 11, 2015

We stayed for 7 days in this hotel. It's clean and the staff is nice. The tub had some stripped resin pieces, the room was VERY VERY TINY and me and my boyfriend could barely move to the other side of the room as the bad takes almost all the space. The cleaning lady knocks on your door in the... More 

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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed January 6, 2015

We stayed in this hotel for 4 nights , the rooms were clean but small & quiet old fashioned , the heating system in the rooms were a hot air convector..very drying heat effect ..The food was reasonably nice but the bar and lobby was freezing cold I asked the barman to put on some heat and he just smiled... More 

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Rio de Janeiro, RJ
Level Contributor
105 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
4 of 5 stars Reviewed December 15, 2014

Got a great promotion from the hotel's website that included free wifi access and breakfast for a very good price. My room was very comfortable and clean. Bathroom was spacious and got hot water. Breakfast had a good variety of options: bread, cake, ham, fruits, cheese, tea, 2 kinds of juice, milk and coffee. Wi fi worked on the lobby... More 

Was this review helpful? Yes 1
Oldbury
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed November 30, 2014

stayed here for one night as hotel was booked due to early flight home, parking is limited out front, hotel is ok, very clean and staff speak English, I was on floor 6, found the room of good size but basic......old and dated heated system, old style TV, very hard bed and décor dated, didn't sleep well due to hard... More 

Was this review helpful? Yes 1
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