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Novotel Lisboa

Travelers' Choice award winner
#74 of 227 Hotels in Lisbon
GreenLeadersBronze level
4.0 of 5
Hotel website
Av Jose Malhoa 1-1A, Lisbon 1099-051, Portugal
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City Breaks up to -40%
Novotel Lisboa
Best prices for: 1 room 1 guest
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Ranked #74 of 227 Hotels in Lisbon
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 1 week ago
GK_10_1972 Stuttgart
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1,668 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Stuttgart
Level Contributor
143 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed 1 week ago

It's a typical Novotel that you would find throughout Europe. Everything was very modern and clean with everything you need. The fitness studio was not the biggest but enough for a quick workout. The location is a little outside the centre but thanks to the cheap taxi, it's only a €5 ride to the centre. This makes up for non... More 

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Toronto, Canada
Level Contributor
52 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 8 nights early June for my first visit to Lisbon and it was overall a good choice. It is close to the Metro station Praca de Espanha via approx. 10 mins leisurely walk, I used Google Maps before I left to check the walking directions from the Metro station, I recommend this to everyone not familiar with... More 

Was this review helpful? Yes 1
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Went to visit portugual with my family on holidays and i had the best expericence ever in this hotel! its all so very clean the rooms the towles the bed all lovely and new! I would recomend to any one traveling with family and kids even alone! there is a lovely viu and a lovely pool and nice areas of... More 

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Salvador
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

The hotel is close to the bus station. For those who intends to visit other cities using bus it is a good choice. The room is quite big including the bath room. There was a kettle with some complimentary tea bags and instant coffee. In the first day there were also some chocolate and a bottle of water.

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Vera M, Guest Relations Manager at Novotel Lisboa, responded to this review

Thank you very much for your comment. We are very glad that you had enjoyed your stay in Novotel Lisboa. We hope to welcome you in the near future. Sincerely, Vera Madureira More 

Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

+ The hotel itself is very good. Comfortable room, big bathroom, tasty breakfast, swimming pool! - As for service I was not lucky I think. It was issue with beamers in 2 of conference rooms. Image disappeared from the screen from time to time, we needed to call staff to solve it, many people were waiting. It made our business... More 

Was this review helpful? Yes 1
Vera M, Guest Relations Manager at Novotel Lisboa, responded to this review

We are very sorry for the problems that you have experience in your stay. Be sure that we are already investigating these issues and we will take the appropriate measures to prevent future occurrences. Your feedback is very important to us. It is our hope that you’ll give us the opportunity to better serve you in the near future. Sincerely,... More 

London, United Kingdom
Level Contributor
80 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

With a late arrival and an early start we wanted somewhere convenient for the airport and the Novotel is a cheap cab ride. But close to the city and it is in the Financial district close to the Metro. Service is excellent and rooms well equipped and very comfortable. Even though it is close to the flight path you can... More 

Was this review helpful? Yes 1
Vera M, Guest Relations Manager at Novotel Lisboa, responded to this review

Thank you for sharing your experience. Satisfied clients are our greatest reward. We are looking forward to welcoming you again in the near future. Sincerely, Vera Madureira More 

Cork
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is located away from the city centre, mainly where high-rise offices and other hotels have been developed. This is a large hotel, with a nice swimming pool which is lovely in fine weather, which we were fortunate to have. It is affected by building work noise on a nearby high rise, and also by noise from the busy... More 

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Vera M, Guest Relations Manager at Novotel Lisboa, responded to this review

Thank you for taking the time to post this review. It’s always a pleasure receive positive feedback and suggestions to improve our service. We hope to welcome you in the near future. Sincerely, Vera Madureira More 

London, United Kingdom
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We stayed in this hotel for 4 nights in Mid May. The best way to get to this hotel from the airport is to jump on the AeroBus - goes from Terminal 1, bus stop 2, bus no 96, costs 3.50 Euro/person and stops straight opposite the hotel, takes about 25min. The rooms are good size, very clean, beds comfy,... More 

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Vera M, Guest Relations Manager at Novotel Lisboa, responded to this review

We appreciate that you have shared your experience at Novotel Lisboa. Satisfied clients are our greatest reward. I am sorry that your experience at the bar did not meet your expectations; i can assure you that we are taking the appropriate measures to continuously improve the quality of our services. Sincerely, Vera Madureira More 

Edinburgh, United Kingdom
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This Hotel is approximately 2+K from the centre of Lisbon. The transport links are good, 5 stops on a nearby Metro. This can also be used from the Airport with one change. The Staff are friendly, helpful and efficient. Our room was as requested quiet, on a high floor and very comfortable. All facilities you would expect were available. The... More 

Was this review helpful? Yes
Vera M, Guest Relations Manager at Novotel Lisboa, responded to this review

Thank you very much for your feedback. We are very satisfied that you has enjoyed your stay in Novotel Lisboa. We hope your next visit will be as pleasant as this one. Sincerely, Vera Madureira More 

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