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Novotel Lisboa

Travelers' Choice award winner
#74 of 227 Hotels in Lisbon
GreenLeadersBronze level
4.0 of 5
Hotel website
Av Jose Malhoa 1-1A, Lisbon 1099-051, Portugal
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Novotel Lisboa
Best prices for: 1 room 1 guest
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Ranked #74 of 227 Hotels in Lisbon
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed yesterday
richardgash Reading
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1,647 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
12 reviews 12 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

+ The hotel itself is very good. Comfortable room, big bathroom, tasty breakfast, swimming pool! - As for service I was not lucky I think. It was issue with beamers in 2 of conference rooms. Image disappeared from the screen from time to time, we needed to call staff to solve it, many people were waiting. It made our business... More 

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Vera M, Guest Relations Manager at Novotel Lisboa, responded to this review

We are very sorry for the problems that you have experience in your stay. Be sure that we are already investigating these issues and we will take the appropriate measures to prevent future occurrences. Your feedback is very important to us. It is our hope that you’ll give us the opportunity to better serve you in the near future. Sincerely,... More 

London, United Kingdom
Top Contributor
76 reviews 76 reviews
26 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

With a late arrival and an early start we wanted somewhere convenient for the airport and the Novotel is a cheap cab ride. But close to the city and it is in the Financial district close to the Metro. Service is excellent and rooms well equipped and very comfortable. Even though it is close to the flight path you can... More 

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Cork
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel is located away from the city centre, mainly where high-rise offices and other hotels have been developed. This is a large hotel, with a nice swimming pool which is lovely in fine weather, which we were fortunate to have. It is affected by building work noise on a nearby high rise, and also by noise from the busy... More 

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London, United Kingdom
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed in this hotel for 4 nights in Mid May. The best way to get to this hotel from the airport is to jump on the AeroBus - goes from Terminal 1, bus stop 2, bus no 96, costs 3.50 Euro/person and stops straight opposite the hotel, takes about 25min. The rooms are good size, very clean, beds comfy,... More 

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Edinburgh, United Kingdom
Contributor
17 reviews 17 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This Hotel is approximately 2+K from the centre of Lisbon. The transport links are good, 5 stops on a nearby Metro. This can also be used from the Airport with one change. The Staff are friendly, helpful and efficient. Our room was as requested quiet, on a high floor and very comfortable. All facilities you would expect were available. The... More 

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London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Having been familiar with the standards of Accor hotels i was very disappointed with the level of customer care and service here in Lisbon. The reception staff are as you would expect very helpful and with a smile. The bar staff though are the slowest and most unhelpful staff I have met in a hotel for a long long time. Housekeeping... More 

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Stockholm, Sweden
Senior Contributor
48 reviews 48 reviews
18 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed in this hotel three times in May 2015 in transit to other destinations in Portugal. On the sunny side: Only a 15 min ride from the airport, very close to Sete Rios train Station, convenient if you are traveling to the Algarve (e.g Lisbon-Faro) On the shadier side: Uncomfortable beds (on all three stays); varying condition of furnishings... More 

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Vera M, Guest Relations Manager at Novotel Lisboa, responded to this review

Thank you for taking the time to tell us about your stay at the Novotel Lisboa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I can assure you that we are taking the appropriate measures to continuously improve the quality of our services. Once again, thank you for your... More 

Ontario, Canada
Contributor
17 reviews 17 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

++++++++++++++++++++++++ great location clean 5* quality great large fluffy king bed great value for price free wifi - --------------------------------------- dark a little musty smelling a little lean on hotel facilities

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