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Sofitel Lisbon Liberdade

#24 of 225 Hotels in Lisbon
Certificate of Excellence
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Avenida da Liberdade 127, Lisbon 1269-038, Portugal
Best prices for: 1 room 1 guest
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Sofitel Lisbon Liberdade
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Sofitel Lisbon Liberdade
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2,495 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Maidstone, United Kingdom
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Great location, opposite metro stop and short walk to station. Easy to walk down into town. Good size bedrooms, very comfy beds. Hotel very clean and staff helpful. Restaurant fairly expensive, particularly breakfast. 24 hour gym but no pool.

Was this review helpful? Yes
Dominic A, Gerente geral at Sofitel Lisbon Liberdade, responded to this review

Dear Guest, Thank you for staying at Sofitel Lisbon Liberdade and for the time taken to tell us about your experience. We are pleased to know that you had a pleasant stay with us, and would like to thank you for your comments in regards to the service provided by our Ambassadors, our room facilities and cleanness with the comfort... More 

Las Vegas
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

While the hotel wasn't a five star in my opinion it was clean and in a great location. It has an easy walk to the ocean through shops and landmarks. We found it easy to walk up to the castle from there but one day took a tuk tuk ride for 40€ for a half hour that took us all... More 

Was this review helpful? Yes
Dominic A, Gerente geral at Sofitel Lisbon Liberdade, responded to this review

Dear Guest, Thank you for staying with us at Sofitel Lisbon Liberdade and for taking the time to comment about your stay. We are delighted to know that you enjoyed our central location. We look forward to welcome you and your partner back to Sofitel Lisbon Liberdade in the near future. Yours sincerely, Dominic Arel More 

Oxford, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

From the very start, the reception was perfect. The beds were bliss. The breakfast was one of the best ever. The restaurant lunch was good value and quality, the service second to none. Hotel is in a perfect position for walking into town. Only one little niggle: no tea in the room, but very good coffee. Would I stay there... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Dominic A, Gerente geral at Sofitel Lisbon Liberdade, responded to this review

Dear Guest, Thank you for your comment and preference for Sofitel Lisbon Liberdade. We are very happy to know that you have appreciated every moment of your experience with us. Thank you for your positive comment in regards to the service provided by our Ambassadors, to our room facilities with the comfort of our “MyBed” and regards to our AdLib... More 

Luton, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Just recently been to portugal and we stayed in sofitel liberdade. Upon check in, carlos was very helpful and pleasant and we personally want to thank for giving in to our request for the late check out. The staff was very good. We were so impressed with the surprised gourmet in our room. The hotel bar was good and the... More 

Was this review helpful? Yes 2
Dominic A, Gerente geral at Sofitel Lisbon Liberdade, responded to this review

Dear Guest, Thank you for choosing Sofitel Lisbon Liberdade and for taking the time to tell us about your stay with us. We are delighted to hear that you had a wonderful stay with us. Thank you for your kind words regarding to our room comfort and to the service provided by our Ambassadors, special from Carlos and André who... More 

Basking Ridge, New Jersey
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

I don't know how this hotel has gotten high ratings, After staying at the Majestic in Barcelona, the Ritz in Madrid and the Gran Melia in Sevilla, the Sofitel was the biggest let down of our trip. No one to greet you at the curb and help with luggage. The tired decor doesn't do justice to the high-end neighborhood. The... More 

Was this review helpful? Yes 1
Dominic A, Gerente geral at Sofitel Lisbon Liberdade, responded to this review

Dear Guest, Thank you for staying at Sofitel Lisbon Liberdade and for taking the time to tell us about your stay with us. We understand that we have not met all your expectations and apologize for the inconvenience you faced during your stay. We have taken note of your comments and have taken the appropriate measures to avoid future occurrences... More 

London
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Great location for a visit to Lisbon. Right next to airport bus stop and metro stop; easy walk to old town and/ or buses to tourist sites. Staff are very welcoming and helpful, nothing is too much trouble. We had a suite on 6th floor at remarkably good value for such a central hotel. Plenty of room and nice to... More 

Was this review helpful? Yes 1
Dominic A, Gerente geral at Sofitel Lisbon Liberdade, responded to this review

Dear Guest, Thank you for your comment and preference for Sofitel Lisbon Liberdade. We are very happy to know that you have appreciated every moment of your experience with us. Thank you for your positive comment in regards to our location, service provided by our Ambassadors and our room facilities with the comfort of our “MyBed”. Thank you for your... More 

Ottawa, Canada
Top Contributor
85 reviews 85 reviews
14 hotel reviews
44 helpful votes 44 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

I didn't want a bad experience in Lisbon after three months in the Algarve but I found it. I tried to find a restaurant in the Barrio near my hotel on Castillo but few were open on Easter Sunday. I now understand that but after I took the tram down to the main drag (almost needed a loan compared to... More 

Was this review helpful? Yes
Dominic A, Gerente geral at Sofitel Lisbon Liberdade, responded to this review

Dear Guest, Thank you for staying at Sofitel Lisbon Liberdade and for taking the time to tell us about your stay with us. We understand that we have not met all your expectations and apologize for the inconvenience you faced during your experience in AdLib restaurant. We have taken note of your comments and have taken the appropriate measures to... More 

London, United Kingdom
Contributor
14 reviews 14 reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

I went with my boyfriend out of London for a little get away. We arrived at the Hotel for 10:30AM but we could check in at 1PM, which was fine, we went for a long walk in Lisbon. We had room 505. After taking a shower and changing clothes we went out again. The city is unbelievably beautiful!!! We stayed... More 

Was this review helpful? Yes 1
Dominic A, Gerente geral at Sofitel Lisbon Liberdade, responded to this review

Dear Guest, Thank you for staying at Sofitel Lisbon Liberdade and for taking the time to tell us about your stay with us. We were delighted to know that you appreciated our location, our room comfort and facilities and the service provided by our Ambassador. Nonetheless, we understand that we have not met all your expectations and apologize for the... More 

County Durham, United Kingdom
Top Contributor
77 reviews 77 reviews
17 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 1 week ago

A long weekend in Lisbon beckoned, and we headed for the Sofitel, having found this chain to be very reliable, comfortable and delivering a very good standard of service. This Sofitel was all this, but the friendliness of the staff was outstanding. They readily proferred information and advice, suggested what we may wish to do, or even just passed the... More 

Was this review helpful? Yes 2
Dominic A, Gerente geral at Sofitel Lisbon Liberdade, responded to this review

Dear Guest, Thank you for your comment and preference for Sofitel Lisbon Liberdade. We are very happy to know that you have appreciated every moment of your experience with us. Thank you for your positive comment in regards to our location and the service provided by our Ambassadors. Thank you for your recommendation! We look forward to welcome you and... More 

Milton Keynes
Top Contributor
52 reviews 52 reviews
43 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 1 week ago

Arrived after midnight after a taxi overcharged us ... but hotel made up for the entry to Lisbon by great service / friendly attitude. Rooms are small but perfect with great bathrooms and turn-down service nightly ( had to ask for bottled water but that was a minor issue). Wifi was good to average (failed on last day - public... More 

Was this review helpful? Yes 1
Dominic A, Gerente geral at Sofitel Lisbon Liberdade, responded to this review

Dear Guest, Thank you for staying at Sofitel Lisbon Liberdade during your visit to Lisbon and for the time taken to comment about your stay. We are delighted to read that you enjoyed your stay with us and that you have truly appreciated our location, our room comfort and bathroom facilities and also service offered by our Ambassadors. Thank you... More 

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