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All 218 Lisbon hotels

Sofitel Lisbon Liberdade

5.0 of 5 Hotel   |   Avenida da Liberdade 127, Lisbon 1269-038, Portugal
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STAY 3 NIGHTS, PAY 2
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Ranked #25 of 218 Hotels in Lisbon
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Zforall Laguna Beach-sarasota
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2,102 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Laguna Beach-sarasota
Top Contributor
53 reviews 53 reviews
36 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed yesterday NEW

Late reservation for us when we discovered Fado festival on calendar past weekend. Flew in just for that and contacted hotel mgr after making Rez for tickets. Prompt response fr Elisabete was initial example of unbelievably courteous staff everywhere....even #33 at check in. :) All facilities seem clean and the huge breakfast was enough to last all day! Heading back... More

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London, United Kingdom
Contributor
14 reviews 14 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed 4 nights and it was okay. Front desk staff are either all over you or ignore you! At check in the guest in front was offered a room and she refused it saying she wanted another/better room may be she was a regular guest but they immediately changed her room! Now it's our turn and we're told 'oh... More

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Dominic A, Gerente geral at Sofitel Lisbon Liberdade, responded to this review

Dear Guest, Thank you for choosing Sofitel Lisbon Liberdade and for taking the time to tell us about your stay with us. We understand that we have not met all your expectations and apologize for the inconvenience you faced with the Front–Office and Housekeeping service. We have taken note of your comments and have taken the appropriate measures to avoid... More

los angeles, CA
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

An excellent, welcoming staff, especially Claudia in Guest Relations. The Sofitel bed is a marvel-- and one good reasonfor staying there. Well located and sensibly priced. Wewould certainly expect to return.

Was this review helpful? Yes 1
Dominic A, Gerente geral at Sofitel Lisbon Liberdade, responded to this review

Dear Guest, Thank you for staying at Sofitel Lisbon Liberdade and for the time taken to tell us about your experience. We are delighted to hear that you had a wonderful stay with us. Thank you for your kind words regarding to the service provided by our Ambassadors, special from Claudia who made your experience truly memorable. We look forward... More

Jerusalem, Israel
Top Contributor
59 reviews 59 reviews
24 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

from the doorman to the bellboys, from the front desk to the maid who turns down the bed at night and leaves a chocolate, this is a true 5star hotel. The room was decent size with a well appointed bathroom and furnishings. Nice touch putting the TV screen in a picture frame, this old time classic at its best. The... More

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Dominic A, Gerente geral at Sofitel Lisbon Liberdade, responded to this review

Dear Guest, Thank you for choosing Sofitel Lisbon Liberdade for your stay in Lisbon and for taking the time to tell us about your experience with us. We are glad to know that you had an enjoyable experience overall and especially pleased to know that you enjoyed 3 nights of comfort our rooms and that the service provided by our... More

Warrington, United Kingdom
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Got the metro at the airport, got off at the 'avenida' stop and this hotel is just down the road. The metro costing just 1.40 euro which was a bargain. The staff at Sofitel really are the hotels best asset, they are friendly, professional and very helpful. After reading the other hotel reviews about the rooms, I emailed in advance... More

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Dominic A, Gerente geral at Sofitel Lisbon Liberdade, responded to this review

Dear Guest, Thank you for choosing Sofitel Lisbon Liberdade and for taking the time to tell us about your stay with us. We are pleased to know that you had a pleasant stay with us, and would like to thank you for your comments in regards to the service provided by our Ambassadors, the room facilities and services and our... More

Mansfield, England, United Kingdom
Top Contributor
78 reviews 78 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago

Spent two nights in the superb Sofitel in Lisbon--to be fair we have stopped in several of their hotels around the world and they never fail to please ---First class properties in well chosen locations and all the staff are trained in the proper way to greet and deal with guest --some could say old fashioned but we think very... More

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Dominic A, Gerente geral at Sofitel Lisbon Liberdade, responded to this review

Dear Mr. Derek, Thank you for choosing Sofitel Lisbon Liberdade and for taking the time to tell us about your stay with us. It was a pleasure to know that you have truly enjoyed your overall experience with us. Thank you for your compliments and kind words in regards to the service provided by our Ambassadors. We look forward to... More

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We visited Lisbon for 5 days in January 2014 and stayed at the Sofitel. This was a great base to use to explore the city and a pretty standard, higher end business hotel. The room needed a little updating, but nothing too outdated. The staff were all lovely and helpful. The biggest drawback, aside from being a little bit of... More

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Dominic A, Gerente geral at Sofitel Lisbon Liberdade, responded to this review

Dear Guest, Thank you for choosing Sofitel Lisbon Liberdade for your stay in Lisbon and for taking the time to tell us about your experience with us. We are glad to know that you had an enjoyable experience overall and especially pleased to know that you enjoyed 5 nights of comfort in our “MyBeds” and that the service provided by... More

Toronto, Ont
Contributor
11 reviews 11 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

So glad I picked this hotel! The service was amazing!!! Very comfortable rooms! Could do with some drawers to put clothes in, but not a big deal! Will go back to this hotel for sure ! Loved the staff !

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Dominic A, Gerente geral at Sofitel Lisbon Liberdade, responded to this review

Dear Guest, Thank you for your comment and preference for Sofitel Lisbon Liberdade. We are very happy to know that you have appreciated every moment of your experience with us. Thank you for your positive comment in regards to the service provided by our Ambassadors and our room comfort and facilities. Thank you for your recommendation! We look forward to... More

Paris, France
1 review
3 of 5 stars Reviewed 1 week ago

Excellent location. So so services. Let down by the cleaniness of the room. The room needs to be cleant very thoroughly to get rid of the accumulated smell, germs, and virus. My nose still hurts and I got an infection from staying there. The bed has been used for a long time and is in need of a replacement.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Dominic A, Gerente geral at Sofitel Lisbon Liberdade, responded to this review

Dear Guest, Thank you for staying at Sofitel Lisbon Liberdade during your time in Lisbon, and for taking the time to comment about your stay. We are glad that you enjoyed your experience with us and thank you for your compliments regarding to our central location. Nevertheless, we have taken note of your comments regarding to the room cleanness, rest... More

London, United Kingdom
Contributor
17 reviews 17 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Thumbs up for Sofitel Lisbon Liberdade. Was travelling on business, two night stay. Upgraded to a suite, good decor and high spec in the room. Lovely cloud like bed, Bose stereo, 2 flat screen TVs. Staff attentive and quick. Great food in the restaurant and a great location.

Was this review helpful? Yes 1
Dominic A, Gerente geral at Sofitel Lisbon Liberdade, responded to this review

Dear Guest, Thank you for your preference in Sofitel Lisbon Liberdade and for the time taken to comment about your time with us. We are pleased to know that you had a pleasant stay with us, and would like to thank you for your comments in regards to the service provided by our Ambassadors, the room facilities and the comfort... More

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Additional Information about Sofitel Lisbon Liberdade

Address: Avenida da Liberdade 127, Lisbon 1269-038, Portugal
Phone Number:
Location: Portugal > Estremadura > Lisbon
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Lisbon Liberdade 5*
Number of rooms: 163
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Also Known As:
Sofitel Lisbon Liberdade Hotel Lisbon
Accor Lisbon Liberdade
Lisbon Sofitel

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