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Tivoli Jardim

Rua Julio Cesar Machado, 7/9, Lisbon 1250-135, Portugal
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Tivoli Jardim
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Tivoli Jardim
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526 reviews from our community

Traveler rating
    142
    265
    88
    25
    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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Madrid, Spain
1 review
4 of 5 stars Reviewed 4 days ago NEW

I spent a night in this Hotel, and the experience was great. Fashion refurbishment, great service... staff always kind. The only complaint was a group of retired German people, quite noisy and always trying to block the breakfast facility, thanks to Hotel staff, we could sit easily and enjoy the experience.

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Geneva, Switzerland
Top Contributor
55 reviews 55 reviews
9 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 1 week ago

I was offering the rooms and the dinner to my family(5 persons).Reservation for the dinner has been made by a portuguese person, knowing well your restaurant.When we arrived, there was no reservation.Moreover, it has been asked, as desert for the whole table, a birthday chocolate cake with candles.There was nothing and when we asked where was the cake ordered (it... More 

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rdes, General Manager at Tivoli Jardim, responded to this review

Dear Josiane S, Firstly, we would like to thank you in advance for your preference for Tivoli Jardim and for taking the time to share your experience on TripAdvisor. We strive hard to provide great comfort and high level of service to our guests therefore your feedback has a tremendous importance for us. We are truly sorry to verify that... More 

Karlsruhe, Germany
1 review
5 of 5 stars Reviewed 1 week ago

Hotel Tivoli is a good Hotel to start your visit. They serve a top Breakfast with a big choice of different food. The coffee is OK but could be improved. Nice bar with nice staff and good Music when the DJ is there. The Desk Personal is very helpful and printing possibility at the computer corner. Only real week point... More 

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rdes, General Manager at Tivoli Jardim, responded to this review

Dear Guest, Firstly, we would like to thank you in advance for your preference for Tivoli Jardim. We are thrilled that you have enjoyed your stay with us! We are definitely blessed to be in the most central area of Lisbon near to Avenida metro station and all the landmarks of the city. It is rewarding to read that you... More 

Zurich
1 review
4 of 5 stars Reviewed 2 weeks ago

Knowing that our vegan nourishing is not so spread, installed and common, we got all informations and the ingredients separatly for the breakfast buffet. We were also very much pleased by these charming and friendly staff, on all levels. thank you, it is worth the price, clean and centered in Lisboa, which we used for our trips with the public... More 

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rdes, General Manager at Tivoli Jardim, responded to this review

Dear Guest, Firstly, we would like to thank you in advance for your preference for Tivoli Jardim. We are thrilled that you have appreciated your stay with us and also our carefulness concerning vegan diet. Also we would like to thank you for your kind words about our friendly staff, please rest assured that we will share your opinion with... More 

Liverpool, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Very pleasant room, pool and communal area. Location very handy for city centre and Metro also. Roof top bar of sister hotel worth a visit for views across the city. Charges for tea and coffee are unnecessary and disappointing though.

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rdes, General Manager at Tivoli Jardim, responded to this review

Dear Peter M, Thank you very much for sharing your experience at Tivoli Jardim. The Hotel is indeed located in the main Avenue of Lisboa providing very easy access to all landmarks of the city and to Avenida metro station. We are pleased to know that you particularly enjoyed our comfortable rooms as well as our outdoor swimming pool. Also... More 

Zagreb, Croatia
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The location of this hotel is very good, on Avenida de Liberdad, close to nice restaurants and cafes. It's walking distance to many attractive areas of Lisbon, yet very quiet. Rooms are clean and quite comfortable.

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rdes, General Manager at Tivoli Jardim, responded to this review

Dear Guest, Thank you so very much for taking the time to share your comments about your recent experience at Tivoli Jardim. We are happy to hear that you enjoyed your stay and that the location of the hotel was convenient. It is just a short walk from the historic area of the city! We are also pleased to read... More 

Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very nice hotel in the city centre. Ideal for family and business trips! Staff were very friendly and helpful throughout the whole stay. We also received a complimentary cake and a bottle of sparkling wine when the receptionist noticed that my wife will celebrate her birthday during our stay. The hotel was very clean and breakfast was delicious. I definitely... More 

Was this review helpful? Yes
rdes, General Manager at Tivoli Jardim, responded to this review

Dear Guest, Firstly, we would like to thank you in advance for your preference for Tivoli Jardim. We are thrilled that you have enjoyed your stay with us and our lovely birthday surprise! Also we would like to thank you for your kind words about our friendly staff, please rest assured that we will share your opinion with the entire... More 

Glen Ellen, California
1 review
2 of 5 stars Reviewed 3 weeks ago

This is a tourist hotel, plain and simple. The internet is complicated. The desk has no microphones for when you can't connect on your own device. For someone on business it is annoying when folks return from a late night out and are very loud. The front desk didn't always follow through like when they committed to reserve a taxi... More 

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rdes, General Manager at Tivoli Jardim, responded to this review

Dear Janice Williams R, Thank you for sharing such in detail your recent stay experience with us. We strive hard to provide great comfort and high level of service to our guests therefore; your feedback has a tremendous importance for us. We are surprised and disappointed to read that the hotel service did not meet your expectations. I have shared... More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Food was average and the rooms were not very clean. The fridge was not filled in every day (products were not correctly replaced) and the room needed some maintenance. However, the service and staff are great, super helpful and friendly. The location is perfect .

Review collected in partnership with this hotel

Was this review helpful? Yes 1
rdes, General Manager at Tivoli Jardim, responded to this review

Dear Carolina C, Thank you for sharing such in detail your recent stay experience with us. It is a great pleasure to hear from you! We strive hard to provide great comfort and high level of service to our guests therefore; your feedback has a tremendous importance for us. It is rewarding to know that you specially appreciated our kind... More 

Montreal, Canada
1 review
4 of 5 stars Reviewed 4 weeks ago

Every thing went good except that the balcony's door was broken. So we had hard time to open and to close it. The front office helped us very much. He described the advantage of the Discovery card, he searched for us a luggage store to fix our baggage. Very good service.

Review collected in partnership with this hotel

Was this review helpful? Yes
rdes, General Manager at Tivoli Jardim, responded to this review

Dear Zied L, Thank you for sharing such in detail your recent stay experience at Tivoli Jardim. It is rewarding to read that you specially appreciated the service provided by our front-office! We are also glad that your stay with us met your overall expectations. Concerning your remark about the balcony, please accept our sincerest apologies for the inconvenience you... More 

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