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Tivoli Jardim

4.0 of 5 Rua Julio Cesar Machado, 7/9, Lisbon 1250-135, Portugal
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Tivoli Jardim
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Tivoli Jardim
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435 reviews from our community

Traveler rating
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    216
    74
    22
    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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A TripAdvisor Member
1 of 5 stars Reviewed 3 days ago NEW

Poorly managed and tired hotel, with little attention paid to cleanliness. The manager has clearly never stayed in the room I was in and he/she should try it. Bathroom not clean, Carpet stained badly. The fact that the room was small didn't matter, the general filth did. I wouldn't plan to stay in any hotel that's part of this chain... More 

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Paris, France
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

This Hotel is nothing Special or Extraordinary except that is very well located , walking distance do Old town. As a building ..looks very average, unlike Hotels. Small Lobby, but very nice and friendly staff just as all people in Portugal!. Very small rooms, you can barely walk around the bed, bumping yourself against chair or desk. Bathroom with shower... More 

Was this review helpful? Yes 1
Rome, Italy
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Please note that the bathroom 651 has no heater system and it is totally unconfortable during winter staying because a very cold temperature that can not even be mitigate by heater system of the room.

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rdes, Gerente at Tivoli Jardim, responded to this review

Dear Guest, Firstly I would like to thank you for the time spent in this feedback. It is with great concern that we acknowledge that your stay with us couldn’t be better due to the air condicioned in your room. We are deeply sorry due to this technical issue, and in order to avoid this type of situation, we have... More 

Milano
1 review
3 of 5 stars Reviewed 3 weeks ago

arrived in a 4 star hotel started from a 3-star hotel . Room heating problems unresolved , reception did not wake me in the morning of departure, even though I had set the alarm clock the day before , I went missing a jacket , magically reappeared the next day after talking to the manager. lisbon very nice but very... More 

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rdes, Gerente at Tivoli Jardim, responded to this review

Dear Guest, Thank you for taking the time to provide us with your feedback! Despite my disappointment I am thankful for your feedback, to learn from you our valued guest is to improve and we have to be able to view and appraise our service through your eyes. I hope to welcome you back and please accept my apologies once... More 

Paris
1 review
4 of 5 stars Reviewed 3 weeks ago

1. Hotel needs to improve strongly internet access: The internet access through swisscom is a very poor and the quality of the connection need to be improved. 2. Parking should be free for client, considering the level of the hotel.

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rdes, Gerente at Tivoli Jardim, responded to this review

Dear Guest, Many thanks for letting us know about your experience at the Tivoli Jardim, and specifically about the quality of the internet connection provided during your stay. We have shared your opinion with our IT staff in order to improve our levels of service in this respect, which we realize has become of paramount importance to our clients. Looking... More 

The Hague, The Netherlands
1 review
4 of 5 stars Reviewed 3 weeks ago

We enjoyed our stay at the Tivoli hotel very much. Nice staff, very helpfull and the breakfast was great. No free wifi in the hotel is a bit old fashioned. And no heating in the room, itbwas rather cold. The hotel is central and within 10 minutes walk you reach the shops and great monuments. Also the metro at Avenida... More 

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rdes, Gerente at Tivoli Jardim, responded to this review

Dear Guest, Thank you very much for sharing your recent stay experience at Tivoli Hotel! We are all very glad to know that you enjoyed your stay in Lisbon and that our team met your expectations.Rest assured that your comments have been shared with the entire team. Looking forward to welcome you back soon at Tivoli ! Kind regards Rui... More 

Jouxtens-Mezery / Switzerland
1 review
4 of 5 stars Reviewed 3 weeks ago

Advice for travelers to Lisabon, iIt would be extremely helpful to have a detailed map for each of the individual districts. The hotel itself is perfectly located. Rooms are somewhat small and the number of TV channles are very limited and picture as well as sound are rather poor. Otherwise we were completely satisfied with the accomodation and the services.

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rdes, Gerente at Tivoli Jardim, responded to this review

Dear Guest, Thank you so very much for taking the time to share your comments about your recent experience at Tivoli Jardim! We are glad to read that you very much enjoyed both the service and the restaurants. We look forward to welcome you back. Sincerely, Rui de Sousa General Manager More 

Wellington, New Zealand
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Situated at the upper end of the action centre with a bit of an uphill/downhill walk. Receptionists need to brush up on their English to make communicating less frustrating! Rooms were big, clean and with comfortable king-sized beds. Clean, large toilet with a bidet. Wifi is 15 Euros / day unless you join a loyalty programme! The Nespresso machine in... More 

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rdes, Gerente at Tivoli Jardim, responded to this review

Dear Guest, Thank you for sharing your experience at the Tivoli Jardim! We are very grateful for your feedback, we will use your comments constructively in our efforts to continually improve. Thank you for choosing the Tivoli Jardim. Yours sincerely Rui de Sousa General Manager More 

Rio de Janeiro, RJ
Top Contributor
62 reviews 62 reviews
39 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed December 8, 2014

Location: Excellent. Centrally located, very close to a subway station and walking distance from the city center. Room: Clean, comfortable and spacious. Staff: helpful and corteous. Food: breakfast is very good. It is a safe choice in Lisbon. Be aware that they sometimes transfer guests to the Tivoli Lisboa. This happened with my parents and with some friends, in different... More 

Was this review helpful? Yes 1
rdes, Gerente at Tivoli Jardim, responded to this review

Dear LordBY I am quite happy that you have enjoyed our location and infrastructures; we are definitely blessed to be in the most central area of Lisbon. In order to motivate our teams, I am certainly going to mention your satisfaction and kind words with the service presented to you in Hotel Tivoli Jardim. Best Regards Rui de Sousa General... More 

Canton of Zurich, Switzerland
1 review
4 of 5 stars Reviewed December 8, 2014

Hotel as expected. Good to very good Overall Quality. Very nice welcome at the reception. Good english. Taking care of customers. Service check in the beginning nice. all the best thank you all for Support!

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rdes, Gerente at Tivoli Jardim, responded to this review

Dear GuguseliDavid, Thank you for sharing your recent stay experience at Hotel Tivoli Jardim. We are happy to know that we met your expectations and rest assured that I will share your comments with the entire Hotel Team. Thank you again and hope to welcome you back soon again in Lisbon ! Kind regards Rui de Sousa General Manager More 

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Additional Information about Tivoli Jardim

Address: Rua Julio Cesar Machado, 7/9, Lisbon 1250-135, Portugal
Location: Portugal > Estremadura > Lisbon
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Tivoli Jardim 4*
Number of rooms: 119
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Also Known As:
Tivoli Jardim Lisbon
Hotel Tivoli Jardim
Hotel Style:
#47 Family Hotel in Lisbon
#62 Business Hotel in Lisbon
#74 Luxury Hotel in Lisbon
#88 Romantic Hotel in Lisbon

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