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Dom Pedro Palace

#41 of 226 Hotels in Lisbon
Certificate of Excellence
Av. Engenheiro Duarte Pacheco, 24, Lisbon 1070-109, Portugal
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Best prices for: 1 room 1 guest
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Dom Pedro Palace
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Dom Pedro Palace
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694 reviews from our community

Traveler rating
    351
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    70
    11
    7
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
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Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I stayed in a club level room at the Dom Pedro Palace for four nights before Christmas 2014. The room was spacious and clean with all the usual amenities one would expect, including Molton Brown toiletries - my favourite. The decor is definitely dated, and the furniture and walls have seen better days, but for the price I can sort... More 

Was this review helpful? Yes
DPP_Management, General Manager at Dom Pedro Palace, responded to this review

Dear Guest, Thank you very much for your comments and review. We will improve the details you refer to and we are glad to know that, overall, you enjoyed your stay with us. We look forward to welcoming you again at Dom Pedro Palace. Kind regards Paulo Mesquita General Manager More 

Dublin, Ireland
Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Having previously visited Cascais in 2014, we decided to stay closer to the "action" of Lisbon on our visit for Valentine's weekend in 2015. We opted for the 5* Dom Pedro Palace. My partner surprised me with a Tower River View Room with Chocolate Strawberries and Champagne upon arrival. The views were amazing and I was stunned at first but... More 

Was this review helpful? Yes 1
DPP_Management, General Manager at Dom Pedro Palace, responded to this review

Dear Madam, Thank you very much for your comments and review. These are most important, as they allow us to work towards our guests' expectation. We took due note of your remarks and we will improve the details you refer to. Hoping to have you back, at the Dom Pedro Palace, Kindest regards Paulo Mesquita General Manager More 

Bucharest, Romania
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed at Dom Pedro for 4 nights at 18th floor; the hotel looks very nice and stylish; it has a big lobby and nice area for breakfast & bar. The room was big enough, well furnished, the bed was just perfect with excellent bed lines and pillows (bed line was changed daily); the bathroom was big, everything you need... More 

Was this review helpful? Yes 1
DPP_Management, General Manager at Dom Pedro Palace, responded to this review

Dear Guest, Thank you very much for your detailed and kind review. It is a real pleasure, for us, to have such nice comments and, as well, to ackowledge how happy you were during your stay with us. We will always do our utmost to keep our guests satisfied, whether with our facilities or services. We look forward to welcoming... More 

Boxmoor, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

Good hotel, though large - excellent breakfast. Good service, and great rooms. We had a large room, with an equally large ensuite. Walking distance to key areas in the city. A good stay for a long weekend.

Was this review helpful? Yes
DPP_Management, General Manager at Dom Pedro Palace, responded to this review

Dear Guest, Thank you very much for your kind review. It is rewarding when guests enjoy their stay with us and it is also important to know that they are happy with our facilities and services. We look forward to welcoming you back, at the Dom Pedro Palace. Kind regards Paulo Mesquita General Manager More 

Naples, Italy
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 22, 2015

Love this hotel. The staff is awesome and very helpful. The room is very fancy. while it is not in the middle of all the tourist attractions, they are easy to access with public transportation. The breakfast buffet is a little pricey, but filled with a good variety of food. All in all one of the best hotels I have... More 

Was this review helpful? Yes 1
DPP_Management, General Manager at Dom Pedro Palace, responded to this review

Dear Madam, Thank you very much for your pleasant comments and for taking the time to post your thoughts here. We are very happy for knowing that you enjoyed your stay with us and that our services met your expectation. We do hope to have the opportunity of welcoming you back, soon. Kind regards Paulo Mesquita General Manager More 

Monte-Carlo, Monaco
Contributor
20 reviews 20 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 4, 2015

The rooms at the hotel are surprisingly big for a city hotel. They are tastefully decorated if a little tired in places. However one cannot complain about the cleanliness. The room and bathroom were spotless. The housekeeping is excellent. A big disappointment was that the main restaurant, Il Gattopardo, is closed at the weekend. Is it possible that a 5*... More 

Was this review helpful? Yes 3
DPP_Management, General Manager at Dom Pedro Palace, responded to this review

Dear Guest, Thank you very much for your comments and review. We will improve the details you refer about our services and we are glad to know that overall you enjoyed your stay with us. We look forward to welcome you again at Dom Pedro Palace in the near future. Kindest regards Paulo Mesquita General Manager More 

Sao Paulo, SP
Top Contributor
100 reviews 100 reviews
20 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed December 18, 2014 via mobile

good hotel located almost in front off the amoreiras mall, not far from the main attractions in Lisbon. Sophisticated rooms, nice bathrooms. Near the hotel you may find many nice stores to shopping around. Good breakfast and kind staff

Was this review helpful? Yes 4
DPP_Management, General Manager at Dom Pedro Palace, responded to this review

Dear Sergio, Thank you very much for your kind review. It’s great when guests enjoy their stay with us and also important to know that our guests are satisfied with our facilities and services. We look forward to welcome you again at Dom Pedro Palace Kind regards Paulo Mesquita General Manager More 

London, United Kingdom
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed November 27, 2014

The best parts of this hotel are the rooms and VIP lounge. The rooms are very old school and very comfortable. There is not much of a view as the hotel is not in the best location, there is really nothing to see aside from a cool Al Capone graffiti. All hotels have some air freshener but this one had... More 

Was this review helpful? Yes 3
DPP_Management, General Manager at Dom Pedro Palace, responded to this review

Dear Guest, Thank you very much for your comments and review. We will improve the details you refer about our services and we are glad to know that overall you enjoyed your stay with us. We look forward to welcome you again at Dom Pedro Palace in the future. Kindest regards Paulo Mesquita General Manager More 

Belfast, United Kingdom
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed November 17, 2014

We stayed here on a two night trip to Lisbon, having been in the city several times before we had an idea of the city layout and knew that this hotel was not too far away from the main attractions. We got a good last minute deal through a website but would hesitate to pay the rack rates or "special... More 

Was this review helpful? Yes 5
DPP_Management, General Manager at Dom Pedro Palace, responded to this review

Dear Sir, Thank you very much for your review of Dom Pedro Palace. Please accept our apologies for not fully reaching your expectations. We will be carefully analyzing with our team your references to our services, in order to make the necessary improvements. I hope you allow us a second chance and we look forward to welcome you back at... More 

Montreal
Top Contributor
69 reviews 69 reviews
25 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed November 8, 2014

Location, service and amenities, are important factors in reviewing a hotel room. However, I tend to put more weight in the comfort of the bed itself. I mean, what good is a hotel room - even when immaculate and spotless - if its bed is uncomfortable? My hotel room is in dire need of a new mattress, pillows and comforter.... More 

Was this review helpful? Yes 1
DPP_Management, General Manager at Dom Pedro Palace, responded to this review

Dear Mr. Gary C, Thank you very much for your review of Dom Pedro Palace. Please accept our apologies for not reaching completely your expectations. We have registered your details and service recommendations, in order to make the necessary improvements. I hope you allow us a second chance to welcome you back at Dom Pedro Palace. Kindest regards Paulo Mesquita... More 

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