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Dom Pedro Palace

#45 of 227 Hotels in Lisbon
Certificate of Excellence
Av. Engenheiro Duarte Pacheco, 24, Lisbon 1070-109, Portugal
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Dom Pedro Palace
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728 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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milano
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Everything perfect, very good food and kind staff. Room was quiet and clean and logistics for business meeting very good. We also meet very popular hosts as there was the Lisbon marathon. Good position also

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Paris, France
Contributor
14 reviews 14 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My flight to Brazil was cancelled at the last minute and as it was a Business Class flight the airline put us up in this hotel. We arrived quite late but they still opened the restaurant for us and gave us a few beers. Overall was a very nice hotel. Quite traditional styled decor in the rooms themselves but very... More 

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East Lothian
Top Contributor
76 reviews 76 reviews
27 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

My husband and i just spent 5 nights at the Dom Pedro in a standard room (5th floor). Room was nice and large, exceptionally well cleaned, toiletries and bathrobes provided. Sadly no view from the room and NO TEA OR COFFEE MAKING FACILITIES. The hotel is approx 5-10 mins walk from M de Pombal metro statio (all up hill) and... More 

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DPP_Management, General Manager at Dom Pedro Palace, responded to this review

Dear Guest, Thank you very much for your detailed and kind review. It is great when guests enjoy their stay with us and also important to know that our guests are satisfied with our facilities and services. Please allow me to refer that I took duly note of your remarks. We look forward to welcoming you back, at the Dom... More 

Cheyenne, Wyoming
Top Contributor
252 reviews 252 reviews
67 hotel reviews
113 helpful votes 113 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here two nights as part of a tour group and mostly enjoyed it. The facility shows some wear in places, but was generally clean. The room was quite spacious, albeit somewhat dated. The free Wi-Fi was satisfactory for me, although I did have to go to the desk to get a different password for our second night. Not... More 

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DPP_Management, General Manager at Dom Pedro Palace, responded to this review

Dear Sir, Thank you very much for your review of Dom Pedro Palace. Please accept our apologies for not having totally reached your expectation. We will carefully analyzie, with our team, the service records and look into the points that you have raised, in order to make the necessary improvements. Hoping you allow us a second chance to welcome you,... More 

Madrid, Spain
2 reviews
2 of 5 stars Reviewed 3 weeks ago

Having been to Lisbon many times and having always had a very pleasant experience when it comes to hotels, I expected at least a decent experience from Dom Pedro Palace. The price of the room is reasonable and the location is actually not that bad at all. Fist impressions are strange, the entrance of the hotel looks quite average there... More 

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DPP_Management, General Manager at Dom Pedro Palace, responded to this review

Dear Guest, Thank you very much for having posted your comments and review of Dom Pedro Palace. We are really sorry for not having reached your expectation and, therefore, please accept my sincere apologies. I also would like to refer that we will improve some of the points you mention and we will always try our best to make our... More 

Reykjavik, Iceland
Contributor
18 reviews 18 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Many stars, everything looks very nice, a beautiful spacious room, average breakfast but very good breakfast service, several english speaking TV channels. The location is a quite a long distance from city centre, but close to a large avenue with lots of luxury shops. The location is not a problem since the bus number 758 stops just behind the hotel.... More 

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DPP_Management, General Manager at Dom Pedro Palace, responded to this review

Dear Guest, Thank you very much for your review of Dom Pedro Palace. Please accept our apologies for not having reached your expectation. We will be carefully analyzing, with our team, these service records and lwe will ook into the points that you have raised, in order to make the necessary improvements. I hope you allow us a second chance... More 

Aylesbury, United Kingdom
Top Contributor
103 reviews 103 reviews
29 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed April 17, 2015

Only one night stay on a business trip - and to start, the room was great. Spacious, comfy bed, big bathroom. No tea / coffee making facilities though. Sadly I was unable to check in early, but was able to check out late the next day, but only an hour. Breakfast was an average buffet. Wifi was included, but very... More 

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DPP_Management, General Manager at Dom Pedro Palace, responded to this review

Dear Sir, Thank you very much for your detailed review. We would like to present you our apologies for not having reached your expectation. We will be carefully analyzing, with our team, all the points you have raised, in order to make the necessary improvements and corrections.. I hope you allow us a second chance to welcome you back at... More 

Cambridge, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 16, 2015

We stayed for 3 nights in a superior room on the 16th floor. There was no room available with a river view the day that we arrived but we were given the option to change to a smaller room with the view, which we declined, comfort being more important to us than the view. The room was spotless with classic... More 

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DPP_Management, General Manager at Dom Pedro Palace, responded to this review

Dear Guest, Thank you very much for your detailed and kind review. It is a great pleasure to know when guests enjoy their stay with us and, also important, to know that our guests were satisfied with our facilities and services. We look forward to welcoming you back, at the Dom Pedro Palace Kind regards Paulo Mesquita General Manager More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 18, 2015

I stayed in a club level room at the Dom Pedro Palace for four nights before Christmas 2014. The room was spacious and clean with all the usual amenities one would expect, including Molton Brown toiletries - my favourite. The decor is definitely dated, and the furniture and walls have seen better days, but for the price I can sort... More 

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DPP_Management, General Manager at Dom Pedro Palace, responded to this review

Dear Guest, Thank you very much for your comments and review. We will improve the details you refer to and we are glad to know that, overall, you enjoyed your stay with us. We look forward to welcoming you again at Dom Pedro Palace. Kind regards Paulo Mesquita General Manager More 

Dublin, Ireland
Contributor
12 reviews 12 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 12, 2015

Having previously visited Cascais in 2014, we decided to stay closer to the "action" of Lisbon on our visit for Valentine's weekend in 2015. We opted for the 5* Dom Pedro Palace. My partner surprised me with a Tower River View Room with Chocolate Strawberries and Champagne upon arrival. The views were amazing and I was stunned at first but... More 

Was this review helpful? Yes 1
DPP_Management, General Manager at Dom Pedro Palace, responded to this review

Dear Madam, Thank you very much for your comments and review. These are most important, as they allow us to work towards our guests' expectation. We took due note of your remarks and we will improve the details you refer to. Hoping to have you back, at the Dom Pedro Palace, Kindest regards Paulo Mesquita General Manager More 

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