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Dom Pedro Palace

5.0 of 5 Av. Engenheiro Duarte Pacheco, 24, Lisbon 1070-109, Portugal
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Certificate of Excellence 2014
Dom Pedro Palace
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643 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sao Paulo, SP
Top Contributor
100 reviews 100 reviews
20 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

good hotel located almost in front off the amoreiras mall, not far from the main attractions in Lisbon. Sophisticated rooms, nice bathrooms. Near the hotel you may find many nice stores to shopping around. Good breakfast and kind staff

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London, United Kingdom
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The best parts of this hotel are the rooms and VIP lounge. The rooms are very old school and very comfortable. There is not much of a view as the hotel is not in the best location, there is really nothing to see aside from a cool Al Capone graffiti. All hotels have some air freshener but this one had... More 

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DPP_Management, General Manager at Dom Pedro Palace, responded to this review

Dear Guest, Thank you very much for your comments and review. We will improve the details you refer about our services and we are glad to know that overall you enjoyed your stay with us. We look forward to welcome you again at Dom Pedro Palace in the future. Kindest regards Paulo Mesquita General Manager More 

Belfast, United Kingdom
Contributor
18 reviews 18 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here on a two night trip to Lisbon, having been in the city several times before we had an idea of the city layout and knew that this hotel was not too far away from the main attractions. We got a good last minute deal through a website but would hesitate to pay the rack rates or "special... More 

Was this review helpful? Yes 2
DPP_Management, General Manager at Dom Pedro Palace, responded to this review

Dear Sir, Thank you very much for your review of Dom Pedro Palace. Please accept our apologies for not fully reaching your expectations. We will be carefully analyzing with our team your references to our services, in order to make the necessary improvements. I hope you allow us a second chance and we look forward to welcome you back at... More 

Montreal
Top Contributor
67 reviews 67 reviews
23 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed November 8, 2014

Location, service and amenities, are important factors in reviewing a hotel room. However, I tend to put more weight in the comfort of the bed itself. I mean, what good is a hotel room - even when immaculate and spotless - if its bed is uncomfortable? My hotel room is in dire need of a new mattress, pillows and comforter.... More 

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DPP_Management, General Manager at Dom Pedro Palace, responded to this review

Dear Mr. Gary C, Thank you very much for your review of Dom Pedro Palace. Please accept our apologies for not reaching completely your expectations. We have registered your details and service recommendations, in order to make the necessary improvements. I hope you allow us a second chance to welcome you back at Dom Pedro Palace. Kindest regards Paulo Mesquita... More 

Palmerston North
Senior Contributor
35 reviews 35 reviews
31 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed October 31, 2014

We had two nights at the Dom Pedro while on a tour of Spain and Portugal. The room was lovely and spacious and we appreciated the view however there were problems with the lifts which led to long delays and the staff could have been friendlier. I would like to explore Lisbon more but would probably choose another hotel with... More 

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DPP_Management, General Manager at Dom Pedro Palace, responded to this review

Dear Guest, Thank you very much for your comments and review. We will improve the details you refer about our services and we are glad to know that overall you enjoyed your stay with us. We look forward to welcome you again at Dom Pedro Palace in the future. Kindest regards Paulo Mesquita General Manager More 

Singer Island
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed October 15, 2014

We were supposed to fly put on a Saturday night and our airline cancelled the flight. The cruise line flew us the night before to Lisbon and put is up in this hotel. It worked out great. We were tired and had been to Lisbon before so the fact that it's not the best location didn't matter to us. It's... More 

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DPP_Management, General Manager at Dom Pedro Palace, responded to this review

Dear Sandra, Thank you very much for your comments and review. We we are glad to know that overall you enjoyed your stay with us. We look forward to welcome you again at Dom Pedro Palace in the future. Kindest regards Paulo Mesquita General Manager More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 14, 2014

Depending on who you talk to, you can have a pleasant and helpful conversation or feel embarrassed to have asked.... The room was quite big and being in a high floor (as requested at the time we booked) was appreciated as it came with a great view on Lisbon. A few surprises: you have to pay for any extra: WIFI,... More 

Was this review helpful? Yes
DPP_Management, General Manager at Dom Pedro Palace, responded to this review

Dear Guest, Thank you very much for your comments and review. We have registered the mentioned details to improve our services and we are glad to know that overall you enjoyed your stay with us. We hope and look forward to welcome you again at Dom Pedro Palace in the future. Kindest regards Paulo Mesquita General Manager More 

Cardiff
Top Contributor
54 reviews 54 reviews
18 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed October 13, 2014

This is a firm 3 star, perhaps 4 at a push, certainly not 5. Rooms were dated and a little shabby, but clean and well-kept. The lounge area in the lobby is pleasant. The breakfast was disappointing. The 'hot' food kept under the metal containers could be described as luke warm, at best. When challenged on this, the maitre d'... More 

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1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 10, 2014

My husband and I had the most unpleasant experience during our stay at this hotel. It was the second time we chose Dom Pedro Lisbon and definitely will be the last one. On our last day in Portugal we went out for a trip to Estoril and Cascais. We left the hotel around 11am and got back after five hours.... More 

Was this review helpful? Yes 2
Palermo
Contributor
11 reviews 11 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 24, 2014

Short trip to Lisbon with my daughters (possibly in preparation for a later trip to Switzerland!). This hotel looks self important and rather grandiose on arrival, but once inside the doors it oozes class, friendliness and understands that different people need differennt things. good rooms, great breakfast and a friendly barman - perfect!

Was this review helpful? Yes 1
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Additional Information about Dom Pedro Palace

Address: Av. Engenheiro Duarte Pacheco, 24, Lisbon 1070-109, Portugal
Location: Portugal > Estremadura > Lisbon
Price Range (Based on Average Rates): $
Hotel Class:5 star — Dom Pedro Palace 5*
Number of rooms: 263
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Also Known As:
Dom Pedro Palace Lisbon
Dom Pedro Palace Hotel Lisbon
Hotel Style:
#11 Spa Hotel in Lisbon
#31 Romantic Hotel in Lisbon
#33 Business Hotel in Lisbon
#35 Family Hotel in Lisbon
#36 Luxury Hotel in Lisbon

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