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All 219 Lisbon hotels

York House

4.0 of 5 Hotel   |   Rua das Janelas Verdes 32, Lisbon 1200-691, Portugal
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Ranked #163 of 219 Hotels in Lisbon
A recent review
3 of 5 stars reviewed 2 weeks ago
Louise H Dubai, United Arab Emirates
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140 reviews from our community

Traveler rating
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    53
    29
    17
    6
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12
79
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11
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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English first
Dubai, United Arab Emirates
Senior Contributor
39 reviews 39 reviews
23 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I was recommened to stay here by someone who had held their wedding reception here several years ago. It is indeed a stunning property. Reminds me of some of the paradores in Spain. We only stayed one night but twice during our stay found the service in the courtyard/restaurant area totally non-existent. There just simply weren't enough staff working. They... More

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York H, Owner at York House, responded to this review

Dear Guest, Since July 1st, 2014, York House has changed hands and is now writing another exciting part of its History. Remembering that the Hotel exists since 135 years, it is the reason why we have undertaken a deep and global renovation program. All rooms, including Classic rooms, Superior Rooms and Junior Suites are being renovated in order to provide... More

Helsinki, Finland
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

York House is a perfect location for either a peaceful stay or as a place to stay if you want to go on partying late. Lovely hotel with graceful and very helpful staff. The decor is a bit run down but it's part of the charm. I would stay here again and recommend it my friends too.

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padova
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I am really sorry but the hotel has to be renewed. The status of the bathrooms of my room was terrible. Old and not so clean, there were also some ants . The location is nice but it could not be considered for sure a 4 stars hotel. To reach the lobby there are 50 steps without any lift!!! The... More

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York H, Owner at York House, responded to this review

Dear Guest, Thank you for your review. Since July 1st 2014, York House Lisbon has changed hands and is writing the next exciting part of its 135 years History. We have started a deep and global renovation program, with the Restaurant, the Lobby and the Rooms and Bathrooms being renovated and upgraded. We will make sure this program ends as... More

London
Contributor
17 reviews 17 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This is tough one to write. I have stayed at York House 3-4 times in the past 5 years. It's an old converted convent, authentic and characterful - in a good location just a short walk from the city centre. It has never been a model of good service, facilities or catering, but the building and courtyard more than compensated... More

Was this review helpful? Yes 1
Hemel Hempstead, United Kingdom
Contributor
15 reviews 15 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 30, 2014

Once you have climbed a long staircase to the central courtyard (there is no lift), you feel you are in an oasis of peace in the city. Yet this is a surprising quarter of the city. During the day, the trams and buses take you everywhere you need to go but they stop at about 9pm. So if you want... More

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Cambridge, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 17, 2014

Enjoyed our first stay ( 4 years ago) so much we decided to come back again. This time the service is not so good and the staff don't seem very interested. Breakfast is good - an extensive buffet - but not quite as good as it was before. Bedrooms are air conditioned. Our room looked down onto the courtyard garden... More

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Aarhus, Denmark
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed April 5, 2014

I was here from the 3rd-5th April during a business stay. The service was outstanding as I had a lot of difficulties with my work, and they were so kind to help me;) The food at the restaurant was delicious! And the breakfast kept me going the entire day:) Would definitely come back :)

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Southwold, United Kingdom
Contributor
15 reviews 15 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 5, 2014

We stayed 4 nights and had a wonderful visit. We loved the atmosphere and the staff were excellent: they were good humoured, efficient and very keen to ensure that we had a good time. We had planned to eat out every night, but the Manager was so good at introducing us to a very good range of dishes and excellent... More

Was this review helpful? Yes 1
London, United Kingdom
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed November 12, 2013

My husband and I held our afternoon cocktail reception as part of our wedding day at The York House hotel. The whole event was held outside in the beautiful courtyard under the palm trees. Our guests were very impressed with the presentation of the food and drink and the attentiveness of the staff - the whole afternoon was delightful. Since... More

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Amsterdam, The Netherlands
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed September 18, 2013 via mobile

Went at 20h to Yorkhouse, which has a beautiful courtyard restaurant. Waiter only spoke Portuguese, other one told the restaurant was full. Outside ( quite nice weather still ) they didnt wanted to serve food, only drinks. not even snacks or a sandwich. They couldnt explain why said "its like that" in a complete unpolite way...never had that in Lisbon.... More

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Additional Information about York House

Address: Rua das Janelas Verdes 32, Lisbon 1200-691, Portugal
Location: Portugal > Estremadura > Lisbon
Price Range (Based on Average Rates): $
Hotel Class:4 star — York House 4*
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Also Known As:
York House Hotel Lisbon
York Hotel Lisbon

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