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All 217 Lisbon hotels

York House

4.0 of 5 Hotel   |   Rua das Janelas Verdes 32, Lisbon 1200-691, Portugal
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York House
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Ranked #153 of 217 Hotels in Lisbon
A recent review
5 of 5 stars reviewed 3 weeks ago
Katharina K Brussels, Belgium
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150 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Brussels, Belgium
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

we spent two lovely days in this long-established hotel. It has been there since the 19th century, and that is partially well visible, lately it has been taken over by new owners who promise to update and renovate it all. We just pray they do not overdo. Don't make it become another clone of a pretended heritage hotel, let it... More 

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12 reviews 12 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

You must be willing to compromise a little bit on the typical standards of popular hotel chains and you will be rewarded with a very special ambiance. Yes, you will find damp spots in walls and limescale corners in the limestone bathroom. York House is tidy but somewhat worn in quite a few aspects. But bear in mind: it is... More 

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Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 5, 2014

We stayed two nights and the staff were extremely helpful with travel tips, taxi booking, etc. The breakfast courtyard creates a beautiful backdrop when eating in the morning. Although there are several stairs to get to the Hotel, it adds to the experience as this is an old building. From our room we had a view of the "Christ the... More 

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Senior Contributor
29 reviews 29 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 19, 2014

We stayed here one night after our flight had been cancelled, as we had had a drink there with colleagues at the same conference. The courtyard is wonderful, as is the rest of building. Our room and bathroom were clean and quiet (overlooking a second courtyard). Reception was really helfpful in printing our new boarding passes. We didn't eat there.... More 

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Kent UK
Top Contributor
131 reviews 131 reviews
94 hotel reviews
460 helpful votes 460 helpful votes
3 of 5 stars Reviewed October 15, 2014

It didn't help that room 402 was so covered in dust and the floor teeming with ants. Someone had just not cleaned efficiently, but our complaints brought an instant response with the floor sprayed and cleared and the dust completely gone the following day. This hotel is under new ownership and clearly has huge promise of a return to the... More 

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Leighton Buzzard, England
16 reviews 16 reviews
8 hotel reviews
104 helpful votes 104 helpful votes
4 of 5 stars Reviewed September 26, 2014

The hotel was a delight - quiet rooms around a shady courtyard with trees and climbing shrubs. Apparently it used to be a convent and the arched corridors and stonework still bear traces of this. The location is midway between the main tourist centre of the city and the sites of Belem and is on several bus routes so a... More 

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Dubai, United Arab Emirates
Senior Contributor
42 reviews 42 reviews
26 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed September 2, 2014

I was recommened to stay here by someone who had held their wedding reception here several years ago. It is indeed a stunning property. Reminds me of some of the paradores in Spain. We only stayed one night but twice during our stay found the service in the courtyard/restaurant area totally non-existent. There just simply weren't enough staff working. They... More 

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York H, Owner at York House, responded to this review

Dear Guest, Since July 1st, 2014, York House has changed hands and is now writing another exciting part of its History. Remembering that the Hotel exists since 135 years, it is the reason why we have undertaken a deep and global renovation program. All rooms, including Classic rooms, Superior Rooms and Junior Suites are being renovated in order to provide... More 

Helsinki, Finland
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 28, 2014

York House is a perfect location for either a peaceful stay or as a place to stay if you want to go on partying late. Lovely hotel with graceful and very helpful staff. The decor is a bit run down but it's part of the charm. I would stay here again and recommend it my friends too.

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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 25, 2014

I am really sorry but the hotel has to be renewed. The status of the bathrooms of my room was terrible. Old and not so clean, there were also some ants . The location is nice but it could not be considered for sure a 4 stars hotel. To reach the lobby there are 50 steps without any lift!!! The... More 

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York H, Owner at York House, responded to this review

Dear Guest, Thank you for your review. Since July 1st 2014, York House Lisbon has changed hands and is writing the next exciting part of its 135 years History. We have started a deep and global renovation program, with the Restaurant, the Lobby and the Rooms and Bathrooms being renovated and upgraded. We will make sure this program ends as... More 

17 reviews 17 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed August 24, 2014

This is tough one to write. I have stayed at York House 3-4 times in the past 5 years. It's an old converted convent, authentic and characterful - in a good location just a short walk from the city centre. It has never been a model of good service, facilities or catering, but the building and courtyard more than compensated... More 

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Additional Information about York House

Address: Rua das Janelas Verdes 32, Lisbon 1200-691, Portugal
Location: Portugal > Estremadura > Lisbon
Price Range (Based on Average Rates): $
Hotel Class:4 star — York House 4*
Number of rooms: 32
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Also Known As:
York House Hotel Lisbon
York Hotel Lisbon
Hotel Style:
#96 Luxury Hotel in Lisbon

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