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Olissippo Lapa Palace

Travelers' Choice award winner
Rua do Pau da Bandeira, 4, Lisbon 1249-021, Portugal
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621 Reviews from our TripAdvisor Community

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Traveler rating
    516
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129
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (128)
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London, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

The most friendly but unobtrusive staff, lovely room, wonderful spa and great food. Spa staff were understanding of over stressed client! Massage was fabulous! Pool staff couldn't be more helpful - ALL staff BRILLIANT!Loved it.

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Bristol, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

Stayed here on my Honeymoon. The hotel is fantastic, the pool and grounds are peaceful and the hotel is not to far from the center. The staff are wonderful and helpful and was able to arrange a brilliant sunset sailing trip with Harfang. Its is 5 star but not arrogant, it is laid back and friendly. All the food we... More 

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Perth, Australia
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Originally booked in at Olissippo Castelo in the Alfama district , we were transferred to the Lapa Palace due to a double booking. Whilst originally a little put out this hotel soon dissolved our displeasure, it is simply a delight in every respect. Situated a comfortable 20 minute walk from "Downtown", even the walk is pleasant and relaxed through a... More 

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Oxford
Top Contributor
100 reviews 100 reviews
30 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I cannot recommend this place enough having just returned from a perfect three night stay. The service was outstanding and we were made to feel like welcome guests. There was none of the snobbiness that you can sometimes get in five star hotels/ here everyone was made to feel special and this made for a very relaxed and calm atmosphere.... More 

Was this review helpful? Yes 1
England, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

From the moment we arrived the service was excellent. The doorman, reception, bar staff, maids and spa staff were very friendly and super efficient. Breakfast was great on the terrace and again all the staff were first class. The pool area is fantastic, our room was spacious with a lovely view over the garden. We will certainly return when we... More 

Was this review helpful? Yes 1
Johannesburg, South Africa
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel is sophisticated and a reminiscence of old classy hotel accommodation. The staff is very friendly and their manners are impeccable. The view over the Tagus is river is breath taking and the hotel gardens are manicured and beautiful. It is very well situated and access to the center of Lisbon is very easy. We will return to Lapa... More 

Was this review helpful? Yes 1
Atlanta, GA
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Beautiful room and bathroom, wonderful buffet breakfast, and impeccable service-can't imagine staying elsewhere in Lisbon. The hotel is tastefully and traditionally decorated. Everyone on staff seems truly delighted to serve. A wonderful place!

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The Hague, The Netherlands
Top Contributor
73 reviews 73 reviews
40 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 1 week ago

We chose the Lapa Palace Hotel for a long weekend, due to the positive reviews her, and we were not disappointed. The service was excellent, from the friendly check-in, to the staff in the restaurant at dinner and breakfast and the staff at the pool. We had a garden view room, which was well equipped (except for a water cooker)... More 

Was this review helpful? Yes 2
Susana_Gerardo, Gerente de relações com clientes at Olissippo Lapa Palace, responded to this review

Dear Guest, Thank you very much for having chosen the Lapa Palace on your recent visit to Lisbon. It is wonderful to know that you enjoyed every point of your stay, from the service and restaurant, Pool and Breakfast to the comfortable accommodation. Thanks for taking the time to share your feedback with us. We look forward to your next... More 

Kingsclere, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We have just returned from our first visit to Lisbon. Lovely city made all the more special by our stay in the Lapa Palace. A beautiful hotel, spacious well appointed rooms, amazing garden and pool area and wonderful attentive staff. The pool bar and terrace were a lovely place to sit and have cocktails or a light meal. Breakfast was... More 

Was this review helpful? Yes
Susana_Gerardo, Gerente de relações com clientes at Olissippo Lapa Palace, responded to this review

Dear Mrs. Kingsclere, Thank you very much for having chosen the Lapa Palace on your recent visit to Lisbon. It sounds that you really enjoyed your time at our “fabulous Oasis”. Thank you for sharing your experience here on tripadvisor. It`s always very good to know that you will keep us in mind next time you return to Lisbon. we... More 

London, England, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Lovely stay, fantastic staff, the spa and gym facilities are excellent, the indoor pool is great, regrettably the weather was bad but the outside area and pool is amazing as are the balconies looking over them and breakfast was delightful - I would definitely come back. The only two areas for improvement for me would be the mattresses (could be... More 

Was this review helpful? Yes 3
Susana_Gerardo, Guest Relations Manager at Olissippo Lapa Palace, responded to this review

Dear Mrs. Samantha W, Thank you very much for taking time to review your stay with us. I am so pleased to read that you had a comfortable and relaxing stay even with the bad weather. Let me tell you that we have taken good note of your remarks regarding the mattress and Restaurant, that without any doubt are truly... More 

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