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Olissippo Lapa Palace

Travelers' Choice award winner
Rua do Pau da Bandeira, 4, Lisbon 1249-021, Portugal
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Olissippo Lapa Palace
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Olissippo Lapa Palace
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597 reviews from our community

Traveler rating
    495
    80
    19
    2
    1
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125
310
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57
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (122)
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Texas
Top Contributor
138 reviews 138 reviews
46 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed yesterday NEW

Really can't say enough about what a great experience we had here. Great location and gorgeous building and grounds as well as gracious service. Don't miss the late afternoon gatherings in the lounge. It's a beautiful place for a drink and to meet other interesting guests.

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Washington DC, District of Columbia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The Lapa Palace prides itself on impeccable service, and it certainly shows. The hotel itself is beautiful, of course, but the people who work there are some of the most helpful, polite, friendly individuals I've encountered in my travels. Everyone, including the receptionists, bellmen, waitstaff, and concierge, seem to have a sole goal of providing impeccable service to guests. In... More 

Was this review helpful? Yes 1
Oslo, Norway
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel has amazing service. The minute you enter the door they welcome you. It is one man in the reseption who is a spesialist in restaurant accomedation. Ask him and you will get great tips to were to eat. Lovely terrace in our room, we had some lovely relaxing days here. Hope to come back.

Was this review helpful? Yes 1
Sawbridgeworth, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 weeks ago

A truly opulent hotel....wonderful staff...a beautiful room....lovely food. Many thoughtful touches in the room, extremely friendly people and would thoroughly recommend it. It should be noted that the hotel is quite a walk from the city centre and there are limited restaurants/bars near the hotel but we did have a lovely traditional meal in Restaurante Antiga Padaria Lisboa on Rua... More 

Was this review helpful? Yes 3
McLean, Virginia
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 18, 2015

As the base of operations for a mid-winter vacation in Lisbon, the Lapa Palace was matchless. It is an understament to say it is first-rate: beautiful lobby, spacious and well-appointed guest room overlooking the river. The bar is elegant and features a menu for lunch and dinner that provides an excellent alternative to the haute cuisine in the dining room.... More 

Was this review helpful? Yes 3
Susana_Gerardo, Gerente de relações com clientes at Olissippo Lapa Palace, responded to this review

Dear Guest, thank you so much for choosing the Lapa Palace on your recent visit to Lisbon and of course for your positive feedback. This is always very important for us. I will share your kind words with our team so that we will stay motivated to exceed your expectations we are all looking forward to welcoming you again Sincerely... More 

South Yorkshire
Contributor
11 reviews 11 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 15, 2015

Wonderful experience from arriving to departing. Hotel staff cannot do enough for you, the concierge is on hand to recommend things to see and places to eat, everything he said was good. It was my husbands birthday while we were there and a beautiful cake and champagne was delivered to our room - obviously the staff had seen the cards!!!... More 

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Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed February 15, 2015

We stayed in Lapa Palace and can't wait to return to this oasis. The staff is tops, the hotel is a gorgeous oasis with an incredibly exotic garden and pool. The bars and bartenders are as good as it gets. The rooms, get the riverview or pool view, are lovely and comfortable. The location is secluded, in the center of... More 

Was this review helpful? Yes 3
Holland
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 13, 2015

If you want to visit Lisbon but do not want to stay in the busy center and you also want to get pampered in every possible way, this is the place to stay. Already from the moment you arrive in a palace like hall, you feel like a king or queen. Our room was fantastic with a wonderful view at... More 

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Basking Ridge, New Jersey
Top Contributor
50 reviews 50 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 9, 2015

I stayed here with my husband. It was a fantastic experience. It was like stepping back in time, but with all the modern conveniences. The rooms were lovely and luxurious, the pool and spa area were immaculate, and the dining was delicious. It was like being in a dream.

Was this review helpful? Yes 1
sao paulo
Contributor
11 reviews 11 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 10, 2015

two things make this hotel outstanding:an outdoor pool surrounded by lush greenery that makes you forget you are in a city;and the most dedicated staff i have met anywhere; food,room ,amenities etc excellent,staff outstanding; price very reasonable for what they offer

Was this review helpful? Yes 7
Susana_Gerardo, Guest Relations Manager at Olissippo Lapa Palace, responded to this review

Dear Guest, thank you so much for choosing the Lapa Palace on your recent visit to Lisbon and of course for your positive feedback. This is always very important for us. I will share your kind words with our team so that we will stay motivated to exceed your expectations we are all looking forward to welcoming you again Sincerely... More 

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