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Olissippo Lapa Palace

Travelers' Choice award winner
Rua do Pau da Bandeira, 4, Lisbon 1249-021, Portugal
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Olissippo Lapa Palace
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Olissippo Lapa Palace
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615 reviews from our community

Traveler rating
    510
    82
    19
    3
    1
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129
321
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Johannesburg, South Africa
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

This hotel is sophisticated and a reminiscence of old classy hotel accommodation. The staff is very friendly and their manners are impeccable. The view over the Tagus is river is breath taking and the hotel gardens are manicured and beautiful. It is very well situated and access to the center of Lisbon is very easy. We will return to Lapa... More 

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Atlanta, GA
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Beautiful room and bathroom, wonderful buffet breakfast, and impeccable service-can't imagine staying elsewhere in Lisbon. The hotel is tastefully and traditionally decorated. Everyone on staff seems truly delighted to serve. A wonderful place!

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The Hague, The Netherlands
Top Contributor
73 reviews 73 reviews
40 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We chose the Lapa Palace Hotel for a long weekend, due to the positive reviews her, and we were not disappointed. The service was excellent, from the friendly check-in, to the staff in the restaurant at dinner and breakfast and the staff at the pool. We had a garden view room, which was well equipped (except for a water cooker)... More 

Was this review helpful? Yes 2
Susana_Gerardo, Gerente de relações com clientes at Olissippo Lapa Palace, responded to this review

Dear Guest, Thank you very much for having chosen the Lapa Palace on your recent visit to Lisbon. It is wonderful to know that you enjoyed every point of your stay, from the service and restaurant, Pool and Breakfast to the comfortable accommodation. Thanks for taking the time to share your feedback with us. We look forward to your next... More 

Kingsclere, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We have just returned from our first visit to Lisbon. Lovely city made all the more special by our stay in the Lapa Palace. A beautiful hotel, spacious well appointed rooms, amazing garden and pool area and wonderful attentive staff. The pool bar and terrace were a lovely place to sit and have cocktails or a light meal. Breakfast was... More 

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Susana_Gerardo, Gerente de relações com clientes at Olissippo Lapa Palace, responded to this review

Dear Mrs. Kingsclere, Thank you very much for having chosen the Lapa Palace on your recent visit to Lisbon. It sounds that you really enjoyed your time at our “fabulous Oasis”. Thank you for sharing your experience here on tripadvisor. It`s always very good to know that you will keep us in mind next time you return to Lisbon. we... More 

London, England, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Lovely stay, fantastic staff, the spa and gym facilities are excellent, the indoor pool is great, regrettably the weather was bad but the outside area and pool is amazing as are the balconies looking over them and breakfast was delightful - I would definitely come back. The only two areas for improvement for me would be the mattresses (could be... More 

Was this review helpful? Yes 3
Susana_Gerardo, Guest Relations Manager at Olissippo Lapa Palace, responded to this review

Dear Mrs. Samantha W, Thank you very much for taking time to review your stay with us. I am so pleased to read that you had a comfortable and relaxing stay even with the bad weather. Let me tell you that we have taken good note of your remarks regarding the mattress and Restaurant, that without any doubt are truly... More 

North Wales
Top Contributor
68 reviews 68 reviews
19 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We can't recommend this hotel highly enough - great food and service, lovely gardens, spa and gym. We would definitely look forward to staying there again. It's probably even better in the summer as there are lovely, peaceful places to relax around the pool.

Was this review helpful? Yes 1
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 22, 2015

If you find yourself planning a trip to Lisbon, this is the "Palace" to stay in. The service was exceptional from the moment we walked through the door to the moment we left. The room we stayed in was huge, with a patio that was just a pleasure to sit and relax, dine and take pictures from. The grounds were... More 

Was this review helpful? Yes 3
London, United Kingdom
Senior Contributor
31 reviews 31 reviews
25 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 20, 2015

They could be even higher if they refresh the rooms to make them slightly more modern, but I'm being picky.... Maybe because of the breakfast room (why don't you use your fabulous outdoor areas next to the pool??? and make it less formal....??) The hotel is wonderful, the pool is a gem in Lisbon (and an exception !) and the... More 

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Shalford, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed April 18, 2015

We spent 2 nights in this lovely hotel, and I have to say that the staff couldn't do enough for us. As we were celebrating our wedding anniversary, they surprised us with a room upgrade and had champagne and strawberries delivered to our room. We had a fantastic river view on the 5th floor with a nice balcony to enjoy... More 

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New York
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed April 12, 2015

I first stayed at Lapa Palace in August 2014. The plan was to stay there with my husband and son for 5 nights. My son, however, had apendicites in Coimbra and was hospitalized for 5 days. As a consequence, we stayed at Lapa Palace for just one night before traveling back to the US. That night was just horrible -... More 

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Susana_Gerardo, Gerente de relações com clientes at Olissippo Lapa Palace, responded to this review

Dear Guest, First of all I would like to thank you for having chosen the Lapa Palace once more. i am very glad to read that we took good care of you on both your stays. We love reading reviews where we were such a great fit for the whole family. We gladly share your praise with our staff members... More 

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Presidential Suite (55)
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River View Room (44)
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