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Olissippo Lapa Palace

Travelers' Choice award winner
Rua do Pau da Bandeira, 4, Lisbon 1249-021, Portugal
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Olissippo Lapa Palace
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Olissippo Lapa Palace
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602 reviews from our community

Traveler rating
    499
    81
    19
    2
    1
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127
312
15
58
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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1 review
5 of 5 stars Reviewed 4 days ago NEW

If you find yourself planning a trip to Lisbon, this is the "Palace" to stay in. The service was exceptional from the moment we walked through the door to the moment we left. The room we stayed in was huge, with a patio that was just a pleasure to sit and relax, dine and take pictures from. The grounds were... More 

Was this review helpful? Yes 1
London, United Kingdom
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

They could be even higher if they refresh the rooms to make them slightly more modern, but I'm being picky.... Maybe because of the breakfast room (why don't you use your fabulous outdoor areas next to the pool??? and make it less formal....??) The hotel is wonderful, the pool is a gem in Lisbon (and an exception !) and the... More 

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Shalford, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent 2 nights in this lovely hotel, and I have to say that the staff couldn't do enough for us. As we were celebrating our wedding anniversary, they surprised us with a room upgrade and had champagne and strawberries delivered to our room. We had a fantastic river view on the 5th floor with a nice balcony to enjoy... More 

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New York
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I first stayed at Lapa Palace in August 2014. The plan was to stay there with my husband and son for 5 nights. My son, however, had apendicites in Coimbra and was hospitalized for 5 days. As a consequence, we stayed at Lapa Palace for just one night before traveling back to the US. That night was just horrible -... More 

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Susana_Gerardo, Gerente de relações com clientes at Olissippo Lapa Palace, responded to this review

Dear Guest, First of all I would like to thank you for having chosen the Lapa Palace once more. i am very glad to read that we took good care of you on both your stays. We love reading reviews where we were such a great fit for the whole family. We gladly share your praise with our staff members... More 

Philadelphia
Top Contributor
96 reviews 96 reviews
91 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 3 weeks ago

From the minute you arrive until your departure the staff of this hotel is on call to make your stay memorable. This was my first stay in Portugal so I was not sure what to expect. I was really impressed. The room was spectacularly clean, modern and luxurious. Beautiful chairs and linens. The entire bathroom was practically marble. Ive never... More 

Was this review helpful? Yes 1
Susana_Gerardo, Gerente de relações com clientes at Olissippo Lapa Palace, responded to this review

Dear Guest, Thank you so much for choosing Olissippo Lapa Palace on your recent visit to Lisbon and of course for your kind review. it is always a great pleasure to have such comments. The Lapa Palace team will look forward to welcome you again on a near future Sincerely Susana Gerardo Guest Relations More 

Texas
Top Contributor
138 reviews 138 reviews
46 hotel reviews
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Really can't say enough about what a great experience we had here. Great location and gorgeous building and grounds as well as gracious service. Don't miss the late afternoon gatherings in the lounge. It's a beautiful place for a drink and to meet other interesting guests.

Was this review helpful? Yes 1
Washington DC, District of Columbia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 19, 2015

The Lapa Palace prides itself on impeccable service, and it certainly shows. The hotel itself is beautiful, of course, but the people who work there are some of the most helpful, polite, friendly individuals I've encountered in my travels. Everyone, including the receptionists, bellmen, waitstaff, and concierge, seem to have a sole goal of providing impeccable service to guests. In... More 

Was this review helpful? Yes 1
Oslo, Norway
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 18, 2015

The hotel has amazing service. The minute you enter the door they welcome you. It is one man in the reseption who is a spesialist in restaurant accomedation. Ask him and you will get great tips to were to eat. Lovely terrace in our room, we had some lovely relaxing days here. Hope to come back.

Was this review helpful? Yes 1
Sawbridgeworth, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 21, 2015

A truly opulent hotel....wonderful staff...a beautiful room....lovely food. Many thoughtful touches in the room, extremely friendly people and would thoroughly recommend it. It should be noted that the hotel is quite a walk from the city centre and there are limited restaurants/bars near the hotel but we did have a lovely traditional meal in Restaurante Antiga Padaria Lisboa on Rua... More 

Was this review helpful? Yes 3
McLean, Virginia
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 18, 2015

As the base of operations for a mid-winter vacation in Lisbon, the Lapa Palace was matchless. It is an understament to say it is first-rate: beautiful lobby, spacious and well-appointed guest room overlooking the river. The bar is elegant and features a menu for lunch and dinner that provides an excellent alternative to the haute cuisine in the dining room.... More 

Was this review helpful? Yes 3
Susana_Gerardo, Gerente de relações com clientes at Olissippo Lapa Palace, responded to this review

Dear Guest, thank you so much for choosing the Lapa Palace on your recent visit to Lisbon and of course for your positive feedback. This is always very important for us. I will share your kind words with our team so that we will stay motivated to exceed your expectations we are all looking forward to welcoming you again Sincerely... More 

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