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Hotel Avenida Palace

Travelers' Choice award winner
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Rua 1 De Dezembro 123, Lisbon 1200-359, Portugal
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Complimentary bottle of wine
Best prices for: 1 room 1 guest
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Hotel Avenida Palace
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Hotel Avenida Palace
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1,332 reviews from our community

Traveler rating
    1,021
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    50
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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south wales
Top Contributor
50 reviews 50 reviews
25 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed yesterday NEW

Jus returned back from this hotel yeterday. What a lovel hotel, the bed was vey comfortable, the room was spotless, we were left a plate of strawberrys and mango there was an hairdryer in the cupbard fo you to use if you didn't lke the one in the bathroom. The breakfast was amazing, there was lots of fresh fruit, small... More 

Was this review helpful? Yes 2
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The staff are all very friendly and very helpful. We stayed in a junior suite which was very spacious, well stocked and very clean. Breakfast is a marvellous affair. The vast selection of meats, cheeses, cakes and fruit; but a full English is also available. Freshly made tea and coffee is served by the helpful and efficient staff. On my... More 

Was this review helpful? Yes 6
bangalore
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

the hotel is in the city center. The rooms are quite small which was disappointing for the price we paid. but in all the hotel decor and ambiance was good. one other let down was the walls were thin, hence noise travelled. the traffic noise was heard in the room .

Was this review helpful? Yes 1
west sussex
Contributor
11 reviews 11 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is a traditional hotel situated within walking distance of most of the key attractions . The staff were very helpful and the public rooms are spacious and elegant. We were upgraded to a suite which was a double aspect room overlooking the castle. Just lovely.

Was this review helpful? Yes 3
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We arrived at the hotel aroun10.30 am and were immediately shown to our lovely room, as requested it was a high room on the corner with good views. The hotel is very central and close to the metro and train stations. Hotel breakfast was a lovely experience , set out in a magnificent dinning room that felt very grand. There... More 

Was this review helpful? Yes 2
Cambridgeshire, United Kingdom
Contributor
16 reviews 16 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We booked a junior suite (for 3 adults) online. The hotel is dead centre Lisbon situated between two major squares - the best location in Lisbon. On arrival, we were upgraded to a corner suite with excellent views of the two squares. Very old-fashioned hotel with extremely courteous and friendly staff. Very clean and well kept hotel. Excellent buffet breakfast.... More 

Was this review helpful? Yes 2
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, Many thanks for taking the time out to leave your feedback on your recent stay at the Avenida Palace. I am delighted to read how much you appreciated our services. I also want to thank you for referring the benefits for booking directly through the Hotel website, which are listed in it as “Exclusive Benefits”. Your enthusiasm for... More 

Dublin, Ireland
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed in this hotel in mid-March. From the very beginning the staff were really professional and friendly. We got a lovely surprise when we were upgraded to a junior suite. There were lots of treats in our room, chocolate strawberries, chocolates and a welcome drink. The breakfast was lovely. There was a great variety on offer: lots of fresh... More 

Was this review helpful? Yes 3
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, I am delighted that you chose to stay at the Avenida Palace. I cannot thank you enough for having taken the time and trouble to leave your remarks on TripAdvisor and also for your high rating. Personalized service is very important to us and the service you received is a wonderful example of the team's commitment. Your kind... More 

Seaford, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The outstanding feature for us was the universal friendliness of all the staff. They were courteous and helpful at all times and went to endless trouble in helping us to get to where we wished to go. The concierges' recommendations as to where we might wish to eat were really brilliant. The staff made it a very special visit.

Was this review helpful? Yes 4
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, Your review is truly outstanding. Thank you so much for your kind words on our staff, we are delighted to know that they helped to make your visit to Lisbon a special one. We look forward to welcoming you again very soon to your Lisbon residence. Meanwhile, you may follow the Avenida Palace on Instagram and see the... More 

Sydney, Australia
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

As per title, the location of this hotel is wonderful. Close to everything a tourist could wish for. The hotel has been beautifully restored and work continues to maintain this - somewhat intrusive during the day. Disappointed in the rooms - rather small, uncomfortable beds, mould in bathroom, poor draining sink and very old wardrobes that were heavy and cumbersome... More 

Was this review helpful? Yes 4
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, Thank you for taking the time to post your review following your stay at the Avenida Palace. I am glad to read that you found our location wonderful and our breakfast service very pleasant. As we strive hard to provide great guest comfort and service to all of our guests, we are disappointed when we fail to do... More 

Waterford, Ireland
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Our first visit to Lisbon was indeed a memorable one. We loved our stay and of course The Avenida Palace Hotel. It is indeed a five star hotel even six would be appropriate for this hotel, We requested a quiet room and so we were situated on the fifth floor overlooking the courtyard, very quiet Fresh strawberrys and chocolate on... More 

Was this review helpful? Yes 2
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, Thank you so much for the excellent rating on TripAdvisor and for recommending the Avenida Palace to other travelers. I really loved reading your review and am delighted to know that your stay with us was a memorable one. As our team constantly strives to achieve a high level of quality, your review will surely be a great... More 

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