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Hotel Avenida Palace

Travelers' Choice award winner
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Rua 1 De Dezembro 123, Lisbon 1200-359, Portugal
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1 room 1 guest
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Hotel Avenida Palace
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1,598 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bloomington, Indiana
Level Contributor
109 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed yesterday NEW

Located in the midst of most things in Lisbon, the Avenida Palace is a bargain at the price. We were upgraded, without requesting it, to a "Junior Suite", with two large rooms and an ensuite bath. A plate of fruit and complimentary bottled water greeted us. With two televisions and three (yes, three!) desks, we had all the facilities needed... More 

Was this review helpful? Yes 1
ireland
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

Myself and a friend stayed here for three nights, we found the hotel full of old world charm. The staff were wonderful. I would gladly stay here again as it was in a very good location near the main shopping and down by the port, also there were plenty of eating out options close to the hotel

Was this review helpful? Yes 1
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Like the title says this hotel is not only fancy schmancy, but it is located in a perfect location in the center of Lisbon. You truly can walk to many tourist areas, restaurants, and shops within minutes. The bar is cute and comfortable and never gets so crowded that you can't hear your company. The hotel itself is gorgeous! The... More 

Was this review helpful? Yes 2
milano
Level Contributor
25 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Amazing old grand hotel very well maintained: is full of atmosphere, rooms are modern and fully equipped. Good breakfast, nice sleep, strategical position near Baixa and Chiado. Highly recommended. Just one thing: no plastic flowers please!

Was this review helpful? Yes 1
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, Many thanks for taking the time out to leave your feedback on your recent stay at the Avenida Palace. I am delighted to read how much you appreciated our atmosphere. I am grateful for your suggestion, however, some of our common areas do not offer a suitable environment for some type of fresh flowers, which led us to... More 

Oviedo, Spain
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Absolutely a wonderful experience. So centrally located....beautiful facility and very accommodating staff. My husband & myself were there for three days and would recommend to anyone. We will definetly stay here again.

Was this review helpful? Yes 3
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, I am delighted that you and your husband chose to stay at the Avenida Palace. I cannot thank you enough for having taken the time and trouble to leave your remarks on TripAdvisor and for rating us with five stars. It was indeed a pleasure to read that your experience with us was wonderful. I look forward to... More 

New York City, New York
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The Avenida Palace in Lisbon is a luxurious and beautiful grand hotel. The location is perfect, right next to the train station. We had a large and lovely room overlooking the square. The staff is exceptional, breakfast was excellent, service superb. Would definitely recommend it to anyone visiting Lisbon.

Was this review helpful? Yes 3
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, Thank you so much for the excellent rating on TripAdvisor and for recommending the Avenida Palace to anyone visiting Lisbon. I really loved reading your review and am delighted with your kind words about our service and our staff who you found to be exceptional. As our team constantly strives to achieve a high level of quality, your... More 

Boxborough, Massachusetts
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful historic hotel situated in a perfect location with award~winning staff! Just returned from our wedding anniversary trip to lovely Lisbon. The staff at "Hotel Avenida Palace" could not have been any kinder or more accommodating to all of our questions and needs. In reception, Pedro and Claudia made sure that everything was just perfect throughout our stay. Our room... More 

Was this review helpful? Yes 4
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, Your review is wonderful reading. Allow me to thank you sincerely on behalf of all the staff members for your truly rewarding comments. It was indeed a pleasure to acknowledge that we were able to met, if not exceed, your expectations on your wedding anniversary trip. Your enthusiasm for the hotel and for our staff is very much... More 

Dubai, United Arab Emirates
Level Contributor
46 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel for 5 nights in early August 2015. The location is great and the staff are generally helpful and provide good service (barring a few exceptions). Breakfast is the same everyday with a reasonable spread. Rooms are good. We stayed in room 210 and quite surprisingly we could hear rather loud moaning from the next room... More 

Was this review helpful? Yes 1
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, Thank you very much for staying at the Avenida Palace and for having taken the time and trouble to leave your review on TripAdvisor. I am delighted to read that you overall enjoyed your stay with us and thank you for your comments on our location and on our staff. It will be a great honor to welcome... More 

Hong Kong
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We got friendly reception upon our arrival at about 8 am. Unexpectedly we were allowed early check in without any additional charge. We also asked to switch our paid breakfast time to that morning & they were grateful to offer us a complimentary breakfast instead. The rooms are big & good. The food at breakfast is excellent and has champagne,... More 

Was this review helpful? Yes 3
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, Thank you so much for the excellent rating on TripAdvisor and for recommending the Avenida Palace to everyone. I am delighted to acknowledge that you found our hotel to be the best hotel you have ever visited. As our team constantly strives to achieve a high level of quality, your review will surely be a great source of... More 

Level Contributor
59 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

This a beautiful hotel in a great location. Nice rooms and breakfast was excellent. The only reason I am giving it a score of 4 was that it is need of some refurbishment (to be fair there was evidence of it happening when I was there) and the gym - one tiny room with a sorry excuse of a treadmill:... More 

Was this review helpful? Yes 1
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, Thank you so much for staying at the Avenida Palace. We also would like to thank you for your feedback, we were delighted to read your kind words about the Avenida Palace and its location. As the Avenida Palace is a Hotel where the comfort of our guests really matters, I was concerned to read that we didn´t... More 

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