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Hotel Avenida Palace

Travelers' Choice award winner
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Rua 1 De Dezembro 123, Lisbon 1200-359, Portugal
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Complimentary bottle of wine
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1 room 1 adult
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Hotel Avenida Palace
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1,855 Reviews from our TripAdvisor Community

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Orpington, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Everything was wonderful from the welcome, the porterage and theb wonderful service provided by everybody. Little surprises kept appearing during the evening in the form of fruit and chocolates,all of which were successful in making me feel welcome. Every evening of my stay, and certainly most other evenings, there is a concert of piano music,which is relaxing at the end... More 

Helpful?
1 Thank 450madeleine
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, Thank you so much for the excellent rating on TripAdvisor and for recommending the Avenida Palace to other travelers. I cannot thank you enough for having taken the time to leave your lovely review on TripAdvisor. I was thrilled to know that your experience with us was thoroughly enjoyable and that we were successful in making you feel... More 

Berlin, Germany
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Hotel with deserved 5 stars in the old style immaculately maintained pleasant staff. In the middle of historic district. Within short walking distance to metro and the Tagus River. Reasonably priced and good breakfast included.

Helpful?
1 Thank curt h
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, Many thanks for taking the time to post your fabulous review about your stay at the Avenida Palace. I was delighted to read that you had a pleasant hotel experience with us and thank you also for your high rating. It is our goal to provide properly maintained facilities and the luxurious sophistication of its décor make this... More 

Maidstone, United Kingdom
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed in Lisbon to celebrate my 50th birthday at The Avenida Palace. I wanted something with character and in a central location - Avenida was the perfect choice. We were treated to a complimentary upgrade of a suite which was lovely. A lounge area, a bedroom with a large comfortable bed and not 1 but 2 bathrooms! Room 301.... More 

Helpful?
Thank CaraC181
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, Thank you so much for staying at the Avenida Palace to celebrate your 50th birthday and for leaving your kind words on TripAdvisor. I was thrilled to know that you found your choice perfect. I was also delighted to know that you had the opportunity to enjoy our music recitals in our Palace Lounge. It would be a... More 

Charlotte, NC
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The location is excellent, love the concerts in the evening, the breakfast is memorable, and the staff is warm, friendly and helpful. The common rooms are particularly elegant. Rooms are pretty and quiet. One of the best hotel experiences ever.

Helpful?
1 Thank Nancy953
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, Thank you so much for choosing to stay with us and for having taken the time to leave your kind review on TripAdvisor. We were delighted to read that you had "one of the best hotel experiences ever" at the Avenida Palace. Your kind words are much appreciated and will be a great source of motivation for the... More 

wales
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I was very apprehensive about our return to this hotel as 2 years ago I said it was the best hotel I have ever stayed in. My apprehension was whether the standard of the hotel would be as good. I should not of worried from the moment our taxi pulled up outside the hotels customer service kicked in. I would... More 

Helpful?
Thank mrwales
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, It was such a pleasure to read your wonderful review about your second stay at the Avenida Palace. We were delighted to read that you have enjoyed your stay with us and that we were able to exceed your expectations. We are all very passionate about what we do and strive to offer the highest level of service... More 

North Carolina
Level Contributor
92 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I love the grand old hotels. This one needs a refurb but don't let that deter you. It has wonderful character, the lobby and bar are what you would expect and deliver. The rooms are comfortable and spacious. Breakfast buffet was very adequate. The only deterrence would be no restaurant. The service was above average. However everything... More 

Helpful?
1 Thank fish_raw
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, Many thanks for taking the time out to leave your kind remarks on your stay at the Avenida Palace. I truly appreciated your kind words on our location, rooms and breakfast. Our clients' feedback is very important to us and so, we are pleased to know that you overall enjoyed your stay with us. With a prime location... More 

Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I chose the hotel based on previous reviews and because I wanted to stay in the center; well... I could not have found better. It's adjacent to the railway station and right in front of the metro station. Absolutely perfect to visit the old city which is just within walking distance. It's a classical old hotel with all its charm,... More 

Helpful?
1 Thank Philippe B
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, Many thanks for taking the time out to leave your kind remarks on your recent stay at the Avenida Palace. We are delighted to know that you enjoyed your stay with us and that you found the hotel "absolutely perfect to visit the old city". Thank you also for your kind words about our location and services. Our... More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I booked this hotel based on location, the offer of valet car parking, breakfast inclusion, a good price and positive reviews. I was not disappointed. The property is old but very well maintained. The bathroom was small in our standard room, but typical of the era. The rooms and general areas are very clean and well presented. The stand outs... More 

Helpful?
Thank Brenda D
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, Thank you for leaving your kind comments on TripAdvisor. It was such a pleasure to read your review and to acknowledge that you were not disappointed for choosing to stay at the Avenida Palace. Your enthusiasm for our Hotel and our services is very much appreciated and will represent a great source of motivation to the entire staff.... More 

Uzes, France
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel,since 1892,midtown,has an elegant charm,and staff who really care about their guests.The concierge is knowledgeable and very helpful,rooms stylishly decorated,public areas splendid,breakfast buffet sumptuous,early evening concerts a delight.Booking on their own site offers the best value for money:and very good this is,indeed.

Helpful?
1 Thank drullputt
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, Many thanks for taking the time out to leave your kind remarks on your recent stay at the Avenida Palace. I was delighted to read your kind comments on our hotel, our breakfast and also on our staff. I will share your kind words with all the staff. I also want to thank you for referring the benefits... More 

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A pending candidate to become a World Heritage Site, Lisbon's downtown (the "Baixa Pombalina", or simply "Baixa") is a perfect example of anti-earthquake construction, having been rebuilt following the 1755 earthquake by the famous Marquês de Pombal (hence its name). Its offer is vast: restaurants and cafes in Rossio and Restauradores, outlets and shops in the Áurea, Augusta, Prata and other famous streets, the imponent Praça do Comércio and its Arch, the luxury shops along the Avenida da Liberdade, this is the beating heart of the city center. The Baixa also grants easy access to trains leading to Sintra, the trams that go around the Castle hill, old neighborhoods or even take you to Belém, and Lisbon's traditional restaurants and cafes. Considering a visit to the Fashion and Design Museum (free entrance) and don't forget to try the famous liquor, "ginjinha"!
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