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All 218 Lisbon hotels

Hotel Avenida Palace

5.0 of 5 Hotel   |   Rua 1 De Dezembro 123, Lisbon 1200-359, Portugal (Encarnação)
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Ranked #5 of 218 Hotels in Lisbon
A recent review
5 of 5 stars reviewed 4 days ago
Carol I Rotherham, England, United Kingdom
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1,115 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rotherham, England, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

this hotel is unique, full of old world charm, yet still an up to date hotel with excellent service, we enjoyed our short stay,and would visit again,ideally placed for city visit,breafast good, lunch in lounge also excellent, comfort and helpful staff make you feel looked after.

Was this review helpful? Yes 3
Netherlands
Senior Contributor
26 reviews 26 reviews
24 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is a traditional "grand hotel" in the centre of Lisbon, beautifully maintained and excellent all over the board. We have received an upgrade to a 6th floor corner suite which was very comfortable and well-decorated with historic (or historic-looking ;-) furniture. Great views into busy streets of Lisbon, but also the accompanying noise. This meant for us sleeping with... More

Was this review helpful? Yes 5
Ferndale, Rhondda
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Thanks, Avenida Palace for a fantastic stay! It would be hard to find any fault with this lovely old gem in an excellent location for exploring all the neighbourhoods and accessing public transport. It is beautifully maintained and the staff could not have been more efficient, pleasant and helpful – a real pleasure to experience such old world charm in... More

Was this review helpful? Yes 6
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, Thank you for a truly outstanding review and for choosing to stay at the Avenida Palace. Our clients' feedback is very important to us and so, your high rating is much appreciated. It is our goal to provide properly maintained facilities and the luxurious sophistication of its décor make this Hotel a landmark at the intersection of tradition... More

tucson
Contributor
15 reviews 15 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked this hotel based on Tripadvisor reviews--in fact I can't remember how I ever traveled and selected hotels before tripadvisor--and booked directly with the hotel. This earned us and upgrade to a small, but very oddly configured suite. as well as a bottle of wine. Our room was not ready when we arrived and we were so exhausted after... More

Was this review helpful? Yes 3
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, Thank you so much for staying at the Avenida Palace. It was a pleasure to read your wonderful review about our hotel, location and staff. We are glad to know that our Concierge was able to help you. We also want to thank you for referring the benefits for booking directly through the Hotel website, which are listed... More

Mamaroneck, New York
Contributor
14 reviews 14 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Very elegant old style European hotel right on the doorstep of the old section of Lisbon. Train station is right next door but you would never know it walking by. There is a square about 100 meters from the entrance of the hotel. Concierge was extremely helpful and friendly and attentive. The trolly that goes up the hill to the... More

Was this review helpful? Yes 6
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, I was really pleased to read your feedback following your recent stay at the Avenida Palace. I was delighted to read that you overall enjoyed your stay with us. Thank you so much for your words on the Hotel's location and style. Your kind words about our Concierge are also much appreciated. I will pass on your compliments... More

Petersfield, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I wanted a short break in Lisbon earlier this year, so we took pot luck and booked this hotel 6 - 9 March. We booked a deluxe double. On arrival we were upgraded to a junior suite and given a card for discounting drinks at the bar. The recption staff were charming and most helpful. In fact... More

Was this review helpful? Yes 6
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, Thank you very much for choosing to stay at the Avenida Palace during your short break in Lisbon. We are pleased to read your fantastic comments on our staff and services. We also want to thank you for referring the benefits for booking directly through the Hotel website, which are listed in it as “Exclusive Benefits”. It would... More

Cambridgeshire
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We travelled to Lisbon by train from the Algarve. This was an excellently located hotel close to all transport routes so easy to sightsee as well as getting to and from the station. A superbly appointed hotel with stylish, traditional but up-to-date decor. Staff were all last welcoming. The breakfast was more than you could have wanted and included both... More

Was this review helpful? Yes 6
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, Thank you for a superb review and for choosing to stay at the Avenida Palace. Your kind words will surely be a great source of motivation for the entire team. Your enthusiasm for our Hotel is very much appreciated and so we hope to have the honor of welcoming you back to your new Lisbon residence. Meanwhile, you... More

England
Senior Reviewer
9 reviews 9 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

We chose the hotel predominately for its central location and we were not disappointed. We were able to do all the site seeing with so much ease as most places are within walking distance. The railway station is next door, so perfectly easy to visit the beautiful village of Sintra ( a must see!) Our room was tastefully decorated and... More

Was this review helpful? Yes 3
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, Thank you very much for choosing to stay at the Avenida Palace and for giving us your point of view regarding our hotel. I am delighted to read that you thoroughly enjoyed your stay with us and that you found our location perfect. I do look forward to your return to the Avenida Palace in a not too... More

Melbourne, Australia
Top Contributor
212 reviews 212 reviews
74 hotel reviews
155 helpful votes 155 helpful votes
5 of 5 stars Reviewed 1 week ago

We do like this oldfashioned hotel: We've had one of the small rooms, just over the entrance, but it has been OK, very OK! Clean, enough space to recover from all the busy life back home! The service is friendly and helpful (we needed some assistance because of some experience/adventure with a pickpocket in one of the romantic funicolars ...).... More

Was this review helpful? Yes 6
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, Thank you so much for staying at the Avenida Palace. We also would like to thank you for your feedback, we were delighted to read your kind review about our hotel and our service. It will be a great honor to welcome you again as our guest, on your next visit to Lisbon. Meanwhile, you may follow the... More

Jenkintown, Pennsylvania
Top Contributor
56 reviews 56 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Wow! Wow! Wow! - what a grande dame of a Hotel. So, right off the bat if you're into Marriott, Tivoli or Sheraton mid/upmarket 'spray on' corporate hotels then this place may not be your thing. However if you're into 150 year old, romantic, 25 foot ceiling grandiose architectural landmarks in the center of a bustling, great city then the... More

Was this review helpful? Yes 5
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, Many thanks for taking the time out to leave your feedback on your recent stay at the Avenida Palace. I am delighted to read how much you appreciated our hotel, its architecture and services. I also want to thank you for referring the benefits for booking directly through the Hotel website, which are listed in it as “Exclusive... More

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Additional Information about Hotel Avenida Palace

Address: Rua 1 De Dezembro 123, Lisbon 1200-359, Portugal
Phone Number:
Location: Portugal > Estremadura > Lisbon > Encarnação
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel Avenida Palace 5*
Number of rooms: 82
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Also Known As:
Avenida Palace Hotel

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