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Hotel Avenida Palace

5.0 of 5
Rua 1 De Dezembro 123, Lisbon 1200-359, Portugal (Encarnação)
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Complimentary bottle of wine
Hotel Avenida Palace
Ranked #5 of 218 hotels in Lisbon
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658 reviews from our community

Traveler rating
    469
    137
    37
    9
    6
See reviews for
Families
116
 
Couples
317
 
Solo
27
 
Business
25
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Amersham, United Kingdom
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
Reviews in 22 cities Reviews in 22 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 24, 2013 NEW

The best position for exploring Lisbon on foot, and a breakfast you want to linger over, there are so many delicious foods on offer. The staff were friendly and helpful, the rooms very well appointed and clean, and we did get "turned down" each night, with complimentary chocolates. It does seem strange that smoking is allowed in the main lounge... More

Was this review helpful? Yes
See 5 more reviews by hmalleston for Lisbon
Cedar Grove, New Jersey
1 review
5 of 5 stars Reviewed May 22, 2013 NEW

We stayed at the hotel Avenida Palace for 7 nights in May 2013. It was Fantastic. The central location was extraordinary, we walked to many sites and the restaurant choices within a few minute walk were terrific. The area was very safe, I was with my mother and never felt uncomfortable in this part of town. I have to say... More

Was this review helpful? Yes 4
Boca Raton, FL
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 20, 2013 NEW

This 100 year hotel is excellently located in one of Lisbon's main squares . The rooms are nicely sized with adequate closet space. Public rooms are beautiful. However, there was no doorman on duty when we left for supper at 8 nor when we returned This is a 5 star hotel and we had to enter and exit ourselves and... More

Was this review helpful? Yes
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review
May 23, 2013

Dear Guest, Thank you for taking the time to post your review following your stay at the Avenida Palace. In general, you overall enjoyed our excellent location, our rooms and our public rooms. As the Avenida Palace is a Hotel where the comfort of our guests really matters, I was deeply concerned to read your remarks about the taxi issue... More

Utrecht, The Netherlands
Top Contributor
85 reviews 85 reviews
66 hotel reviews
Reviews in 69 cities Reviews in 69 cities
93 helpful votes 93 helpful votes
5 of 5 stars Reviewed May 20, 2013 NEW

Nice hotel, beautiful glass vaulted bar room (not so amazing Afternoon Tea, though!) and amazing breakfast in a beautiful room with the best service we have had in a while: attentive, fast and efficient, kudos to all the staff there! Suite beautiful, well appointed with excellent service. Location cannot be beaten, close to everything worth seeing and visiting. Part of... More

Was this review helpful? Yes 6
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review
May 23, 2013

Dear Guest, Thank you for leaving your comments on TripAdvisor. It was such a pleasure to read this wonderful review and to acknowledge that your stay at the Avenida Palace lived up to your expectations. Your enthusiasm for our Hotel and our services is very much appreciated. Thank you so much for your kind words about our staff that you... More

Lisbon, Portugal
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 17, 2013

Surprised by the benefits we got by booking directly We stayed early May at this hotel. Now, this is what we call quality time: great staff, great location, great bar, nice buffet breakfast with lots of options. We were quite surprised by the benefits we got as we made our reservation directly through the hotel website. We hadn´t noticed it... More

Was this review helpful? Yes 5
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review
May 23, 2013

Dear Guest, Many thanks for taking the time to leave such a kind review of your recent stay at the Avenida Palace. I am delighted to know how highly you valued all the parameters. Thank you very much for noticing the special complimentary benefits our clients get if they make their booking through our prize-winning website, which are listed in... More

Rochester, New York
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 14, 2013

Can't beat the location - it's literally steps away from the Restauradores metro stop on the blue (azul) line. The building is beautiful inside and out - very striking lobby and sitting area. Room was not enormous, but was generally nice and definitely clean. Only real ding I'd give to the room was the bathtub. It was incredibly difficult to... More

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PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review
May 21, 2013

Dear Guest, Thank you so much for your kind comments on your recent visit to the Avenida Palace. I was pleased to read our highly you valued our location and service. Your remarks are very important and enable us to progress. We pledge to provide a refined personal service for our guests, as well as properly maintained facilities and are... More

London, United Kingdom
Contributor
17 reviews 17 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed May 14, 2013

We stayed at this hotel for six nights in May. The location is excellent and very near to metro stations Restauradores and Rossio. In addition Rossio train station for going to Sintra is next door. The hotel is in an agreeable area and within walking distance of Castelo Sao Jorge and Praca Do Commercio by the river Tejo. There are... More

Was this review helpful? Yes 5
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review
May 21, 2013

Dear Guest, Thank you so much for the excellent rating on TripAdvisor and for recommending the Avenida Palace to other travelers. It was indeed a pleasure to read that you enjoyed your stay with us and to acknowledge how highly you valued our location. It is our goal to provide properly maintained facilities and the luxurious sophistication of its décor... More

Dublin, Ireland
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 11, 2013

Location, service, music: it has it all. This hotel is perfectly located in Lisbon. The exterior building is beautiful. The interior looks as renovated. And it has been well done. Our room was large, had an beautiful view over a great plaza. The concierge provides helpful recommendations about restaurants.Next to the hotel there are a wide choice of all kinds... More

Was this review helpful? Yes 4
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review
May 17, 2013

Dear Guest, Thank you very much for staying at the Avenida Palace and for leaving your kind words on TripAdvisor. It was indeed a pleasure to read that you were satisfied with our services and enjoyed your stay with us. We also appreciate the fact that you have given us the maximum score in all the parameters. We pledge to... More

1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 10, 2013 via mobile

We picked this hotel mostly due to a high Tripadvisor ranking and damn, that was a right decision! Perfect location - at the very center of Lisbon - within walking distance from main sites. Comfortable and well-appointed room with a very good king size bed. Personnel are very polite and helpful, quick to assist in all aspects. The Breakfast room... More

Was this review helpful? Yes 5
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review
May 17, 2013

Dear Guest, Thank you very much for choosing to stay at the Avenida Palace and for leaving your kind words on TripAdvisor. I was delighted to know that you were pleased with your decision. Our team constantly strives to achieve a high level of quality and we are thrilled that our services were up to your expectations. Your kind words... More

London, United Kingdom
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 6, 2013

We've been to lots of good hotels but this was far and away the best. Beautiful, elegant and right in the centre. It couldn't be better placed for sightseeing and within easy reach of cafes, bars and restaurants. Our room was spacious, cool and quiet, and breakfast was a feast. The staff were friendly and helpful - all in all... More

Was this review helpful? Yes 7
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review
May 10, 2013

Dear Guest, Thank you very much for staying at the Avenida Palace and for leaving your kind words on TripAdvisor. It was indeed a pleasure to read that you were satisfied with our services and staff and also that you found our hotel the perfect place for a weekend break. Your kind words will be shared with our team. I... More

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Hotel Summarization (Beta)

What travelers say

  • Breakfast room(9)
  • Very good(9)
  • Junior suite(6)
  • Very nice(6)
  • Rossio train station(5)
  • Great location(4)
  • Rossio station(4)
  • Bairro Alto(3)
  • Short walk(3)

Additional Information about Hotel Avenida Palace

Address: Rua 1 De Dezembro 123, Lisbon 1200-359, Portugal
Phone Number:
Region: Portugal > Estremadura > Lisbon > Encarnação
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Room Service Suites Wheelchair access
Hotel Style:
#4 Family Hotels in Lisbon
#5 Luxury Hotels in Lisbon
#5 Romantic Hotels in Lisbon
#10 Business Hotels in Lisbon
Price Range: $$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Built in 1892, the hotel has maintained its characteristic romanticism from the "Belle Epoque" and now revived by the discerning touch of renowned decorators. The Palace is a jewel among Portuguese hotels, combining regal and elegant architecture with modern comfort and personalized service. Whether resting in your room or socializing in one of the common areas, you'll find the balance perfect. All 82 rooms have just been completely renovated and elegantly furnished in a classic style. ... more   less 
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Also Known As:
Avenida Palace Hotel

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Hotel Avenida Palace
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