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All 219 Lisbon hotels

Hotel Avenida Palace

5.0 of 5 Hotel   |   Rua 1 De Dezembro 123, Lisbon 1200-359, Portugal (Encarnação)
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94%
Ranked #3 of 219 hotels in Lisbon
A recent review
3 of 5 stars reviewed yesterday
mghattas Melbourne, Australia
  • Reviews (1,080)
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1,080 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (137)
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English first
Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed yesterday NEW

Excellent location, very central , Helpful staff but they need not to be so uptight and relax Outdated rooms, bathroom will need to be upgraded with special attention to drainage A bit upsetting not to have tea and coffee facility in the room Breakfast was so average, not much variety

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Ireland
Senior Contributor
47 reviews 47 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Good points: Location is excellent. Loved the decor in the communal areas. Check in staff / concierges all helpful and friendly. Very clean. Negative points: got an 'upgrade' (on our honeymoon) but room was very small, so I wouldn't like to see the room we were meant to have ! Agree with a previous reviewer, didn't feel very welcome in... More

Was this review helpful? Yes 1
zurigo
Top Contributor
136 reviews 136 reviews
34 hotel reviews
91 helpful votes 91 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We chosse it for the location, and this is perfect. We forgot the car, everything was close by: walking area downtown, touristc bus, metro, railway etc. But the reason we LOVED this hotel was its charme: the style from the past, furniture, strucutre and every corner was telling a story of beauty and culture. Common area are just beautiful (a... More

Was this review helpful? Yes 2
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, Many thanks for taking the time out to leave your amazing feedback on your recent stay at the Avenida Palace. I am thrilled to read how much you enjoyed your stay with us. Your words about our staff are also much appreciated. Allow me to thank you sincerely on behalf of all. I very much look forward to... More

London, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel knows how to win our recognition. We are treated like royalty from the moment we step inside. The lobby is absolutely gorgeous, making us go back in time with live piano music. All the hotel is beautifully decorated. Our room big and comfortable. Breakfast takes place in a lovely salon , the breakfast itself is very plentiful and... More

Was this review helpful? Yes 2
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, Allow me to thank you for your rewarding comments about your stay at the Avenida Palace. I was thrilled to know that we were able to meet, if not exceed, your expectations. It was such a pleasure to read these wonderful lines about our Hotel and to know that your experience with us was a special one. Your... More

Boston, Massachusetts
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

First a bit of fine print/disclosure – During our first day in Lisbon we were pick pocketed (note to any new travelers to Lisbon, this is a HUGE problem and a high percentage of visitors find this out the hard way – see our comments on Lisbon elsewhere on Trip Advisor). This of course jaded our views of our visit.... More

Was this review helpful? Yes 3
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, Thank you for taking the time to post your review following your stay at the Avenida Palace. First of all, and despite I’m very sorry for the unpleasant situation that your wife went through during your stay in Lisbon, I must write a word on behalf of our wonderful city, which is one of Europe´s safest. Concerning our... More

Johns Creek, Georgia
Contributor
16 reviews 16 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We did a great deal of online research before we settled on the Hotel Avenida Palace. We we thrilled that we did. What a beautiful hotel. It has a terrific location that is right on the bus line's route and with a Starbucks right next door! Our room was a junior suite with a sitting room (big screen TV), bedroom... More

Was this review helpful? Yes 4
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, Thank you for posting your review about your stay at the Avenida Palace. We pledge to provide a refined personal service for our guests and are pleased when such effort is recognized. This wonderful review will surely be a great source of motivation for the entire team. Your enthusiasm for our Hotel is very much appreciated and so... More

2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the hotel for three nights and it was everything we hoped it would be. Decorated in an older period style but with comfortable modern conveniences. The staff were extremely helpful especially the concierge. Buffet breakfast was also good.

Was this review helpful? Yes 5
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, Thank you very much for staying at the Avenida Palace. It was a real pleasure to read these lovely words following your last stay with us. Our team constantly strives to achieve a high level of quality and we are thrilled that our services were up to your expectations. Your kind words are a true source of motivation... More

London, United Kingdom
Contributor
16 reviews 16 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We wanted a central spot for two nights to see as much as possible and were not disappointed. Helpful, old world and elegant with huge public rooms mostly deserted, effective free wifi, a comfortable room and tasty breakfast - most of all: attentive, polite and helpful staff.

Was this review helpful? Yes 1
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, Your review is wonderful reading. I am delighted to read how much you enjoyed staying with us. Allow me to thank you sincerely on behalf of all the staff members. We look forward to welcoming you again very soon to your Lisbon residence. Meanwhile, you may follow the Avenida Palace on Instagram and see the nice pictures of... More

New York City, New York
Top Contributor
65 reviews 65 reviews
26 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 1 week ago

This old hotel is in the best lcation for tourists, walkable to really everything. As reviewers note, publc spaces are lovely. Rooms are fine, bathooms more than adequate and I have to say the water pressure in my shower was just fabulous. I had no view, but it was extremely quiet even on first floor ..windows are double paned. Breakfat... More

Was this review helpful? Yes 2
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, Thank you for taking the time to post your review regarding the Avenida Palace and its services. We were delighted to hear that you overall enjoyed your stay and how much you valued our location. We appreciate your remarks and thank you for bringing this matter to our attention, we remain most apologetic for not providing you with... More

Miami
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I loved this historic hotel in continuous use from the late 1800s with its high ceilings, gorgeous decorations, and friendly staff. Top location. Great included breakfast in a beautiful elegant ballroom type room with lovely chandeliers. Recommended. Love.

Was this review helpful? Yes 7
PedroMCosta, Front Office Manager at Hotel Avenida Palace, responded to this review

Dear Guest, Thank you so much for staying at the Avenida Palace. We also would like to thank you for your excellent feedback, we were delighted to read your review. We look forward to your next visit to the Avenida Palace. Meanwhile, you may follow the Avenida Palace on Instagram and see the nice pictures of our daily activities. Yours... More

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Additional Information about Hotel Avenida Palace

Address: Rua 1 De Dezembro 123, Lisbon 1200-359, Portugal
Phone Number:
Location: Portugal > Estremadura > Lisbon > Encarnação
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel Avenida Palace 5*
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Also Known As:
Avenida Palace Hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Wheelchair access
Hotel Style
#3 Family Hotel in Lisbon #3 Luxury Hotel in Lisbon #3 Romantic Hotel in Lisbon #7 Business Hotel in Lisbon
Hotel Class
Official Description (provided by the hotel)
Built in 1892, the hotel has maintained its characteristic romanticism from the "Belle Epoque" and now revived by the discerning touch of renowned decorators. The Palace is a jewel among Portuguese hotels, combining regal and elegant architecture with modern comfort and personalized service. Whether resting in your room or socializing in one of the common areas, you'll find the balance perfect. All 82 rooms have just been completely renovated and elegantly furnished in a classic style. ... more   less 
Number of rooms
82

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