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Altis Prime Hotel

#41 of 227 Hotels in Lisbon
Certificate of Excellence
Rua Rodrigo da Fonseca, 4, Lisbon 1250-191, Portugal
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Altis Prime Hotel
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322 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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All months
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Altis Prime for 4 nights earlier this month. We were a family of five Adults and two children and we had reserved a two bedroom suite and a superior studio. Both rooms were of good size and the kitchenette had adequate utensils. The location of Altis prime is very good to explore Lisbon. You can use... More 

Was this review helpful? Yes
Ana Paula C, Gerente at Altis Prime Hotel, responded to this review

Thank you very much for publishing your comments about our Hotel, in Tripadvisor. We are glad to know taht you enjoyed your stay in Altis Prime, and we hope to have the pleasure to welcome you here soon. Kind Regards Ana Paula Casimiro Resident Manager More 

New York
Level Contributor
41 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A home away from home, the Altis Prime apartments are a great place to stay especially with family! Comfortable rooms, and very hospitable staff makes this one of the top choices of Lisbon. A free shuttle service to and from the airport is an added bonus. Rooms and services are modern and decently equipped. Staff is very helpful and courteous.... More 

Was this review helpful? Yes
Ana Paula C, Gerente at Altis Prime Hotel, responded to this review

Thank you very much for your great comments in Tripadvisor about your recent stay with us! We are glad to know that you appreciate , the confort of the appartments, the location, the service as well as the friendeliness of our Staff. We hope to welcome you again in a near future. Best Regards Ana Paula Casimiro More 

Antwerp, Belgium
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 26, 2015

I stayed in a studio of about 90m² which was very cosy and modern. Kitchenette, desk, living room and very comfortable bed. The bathroom was spacious and had all amenities. The food downstairs was excellent as was the service.

Was this review helpful? Yes
Ana Paula C, Gerente at Altis Prime Hotel, responded to this review

Thank you for your comments so important for us to improve our service and it is one of the best publicity for our Hotel. We are very glad to know that during your stay in Lisbon, the Altis Prime Hotel and the Staff have achieved your expectations. We hope to have the pleasure to welcome you back in a near... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed May 8, 2015

the hotel is located around 2,5 km to Alfama (main tourism attraction). We had a suite T1 and absolutely is not worthy 200EUR/night. Breakfast is rather poor (short list of choice). Just the average as many others with relatively high price for Lisbon.

Was this review helpful? Yes 4
Ana Paula C, Gerente at Altis Prime Hotel, responded to this review

I''m glad to know that you enjoyed your stay in Lisbon at Altis Prime Hotel, your comments are very important for us to improve our guest service. We hope to see you at Altis Prime Hotel. Kind Regards Ana Paula Casimiro More 

Oxford, England, United Kingdom
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed May 4, 2015

ALTIS PRIME is a modern centrally located hotel of guest apartments, I and my partner when we travel are increasingly choosing apartment style living, & the ALTIS PRIME doesn’t disappoint, perfect location for sightseeing & 2 metro stations close by, as you have the facility to cater for yourself please note there is a very reasonably stocked supermarket just a... More 

Was this review helpful? Yes 1
Ana Paula C, Gerente at Altis Prime Hotel, responded to this review
Google Translation

Nous Vous remercions la préference.. Nous sommes aussi contents d'apprendre que Vous avez apprécié votre séjour chez nous, la localisation... More 

Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed April 27, 2015

Hi All, Just returned from a four day stay at Altis Prime Hotel in Lisbon. Please take the time to read my feedbacks. Customer Service - All the Staff / Team & Management made us feel welcomed - The service was superb and highly satisfied. When we arrived, our rooms were not ready on time 1:40pm but the team provided... More 

Was this review helpful? Yes 1
Ana Paula C, Gerente at Altis Prime Hotel, responded to this review

Thank you so much for your fantastic review in TripAdvisor, the best publicity for our Hotel. We are delighted with your special highlight comments to our staff and management, these kind comments improve our service. We look forward to welcome you back very soon. Best Regards Ana Paula Casimiro More 

Oxford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 25, 2015

Lovely staff, really helpful. We stayed for 5 nights, myself, my wife and one child. The interior decor is grey, and the lights only come on when you walk through a corridor, leaving it seeming a bit dark. However, do not let this put you off! Once you get into your room, the space and facilities are amazing. The room... More 

Was this review helpful? Yes 1
Ana Paula C, Gerente at Altis Prime Hotel, responded to this review

Thank you so much for publishing this great review about our Hotel in this site, giving a special highlight to our Staff.. We were delighted with your choice for Altis Prime Hotel, and to know how much you enjoyed your stay with us-. We hope to have the pleasure to welcome you back in a near future. Kind Regards Ana... More 

London, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed April 19, 2015

We had few days of joy and great fun in Lisbon. We enjoy the short time spent in the hotel, very friendly and helpful, specially the staff from the Lounge Cafe. Great size of the room with all what you need. Excellent location , close to the city center and all the touristic attraction.

Was this review helpful? Yes
Ana Paula C, Gerente at Altis Prime Hotel, responded to this review

Thank you for your kind comments so important for us to improve our service and it is one of the best publicity for our Hotel. We are very glad to know that during your stay in Lisbon, the Altis Prime Hotel and the Staff have achieved your expectations. We hope to have the pleasure to welcome you back in a... More 

Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 13, 2015

We stayed there for 3 nights, and enjoyed the specious an clean apartment very much. It was a two bedrooms apartment with a big leaving room and a nice kitchen. The staff very friendly and helpful, and the location is a few minutes walk from city center, old and new. When with children it is a good place to settle... More 

Was this review helpful? Yes
Ana Paula C, Gerente at Altis Prime Hotel, responded to this review

Thank you so much for choosing Altis Prime Hotel and for the kind review in this site, the best publicity for us. We are happy to know that you enjoyed your stay with us, specially tne location and the friendliness of the Staff. We hope to welcome you back, in a near future. Kind Regards Ana Paula Casimiro More 

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