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Altis Prime Hotel

#47 of 233 Hotels in Lisbon
Certificate of Excellence
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Rua Rodrigo da Fonseca, 4, Lisbon 1250-191, Portugal
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1 room 1 adult
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Altis Prime Hotel
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391 Reviews from our TripAdvisor Community

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Level Contributor
49 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Nice delux room on high floor - cleaned daily and splendid bed Tv in lounge and bedroom Good bathroom Nespresso machine in room charged Two euros a capsule Kitchenette ok - a head height microwave is a terrible design risk though - one day someone will tip a hot meal on themselves and suffer bad burns Kitchen adequate for two... More 

Helpful?
Thank Adam F
Belo Horizonte, MG
1 review
5 of 5 stars Reviewed 4 weeks ago

Team with a sensational service. I was staying for 90 days and felt at home. Sensational !! The room very well equipped, the impeccable laundry service and people always concerned about their welfare. Keeping an excellence service.

Review collected in partnership with this hotel

Helpful?
Thank Diogo R
Ana Paula C, Gerente at Altis Prime Hotel, responded to this review

Dear Guest, Thank so much for your fantastic revue about our Hotel in this site. We are pleased to know that we really appreciate your stay in Lisbon, at Altis Prime Hotel, and that we achivied your expectations. Thanks also for praising the professionalism and friendliness of all staff, these comments stimulate all of us. We hope to welcome you... More 

Eastham, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 27, 2015

We had a beautiful 2 bedroom suite. Spacious, clean and comfortable. Staff was friendly and helpful. We stayed over Christmas and we appreciated the gift of Port Wine and cake from management...it was a very nice touch. We also appreciated the shuttle to the airport.

Review collected in partnership with this hotel

Helpful?
1 Thank 156rhondag
Ana Paula C, Gerente at Altis Prime Hotel, responded to this review

Dear Guest, Thank you so much for your wonderful comments, we are happy to know that we appreciate the confort of our apartments, the location of the Hotel, the friendliness and efficiency of the staff, your opinion is very important to stimulate all of us, to give the best service to our Client. Happy New Year 2016 Kind Regards Ana... More 

Cardiff, Wales
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed December 20, 2015

We stayed at the Altis Prime for a five day break to celebrate our birthdays which are on consecutive days, a week before Christmas. We opted for a superior apartment which was spacious, extremely clean and very comfortable. The first two days we tried breakfast in the lounge cafe and the larger sister hotel next door. We preferred breakfast at... More 

Helpful?
Thank welsh-grecophile
Ana Paula C, Gerente at Altis Prime Hotel, responded to this review

Dear Guest, Thank so much for your great revue in this site, we are happy to know that we really appreciate your stay in Lisbon, at Altis Prime Hotel, and that we achivied your expectations. Thanks also for praising the professionalism and friendliness of the staff, with hilight to Christopher, these comments stimulate our performance. We hope to welcome you... More 

Madrid, Spain
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed November 16, 2015

Excellent discreet location, stylish & spacious rooms, fuss free wifi access, and a great spa & gym. Top floor penthouse rooms have large terraces. Excellent value for money. I'll definitely return in the future.

Review collected in partnership with this hotel

Helpful?
Thank Rodrigo A
Ana Paula C, Gerente at Altis Prime Hotel, responded to this review

Thank you so much for your preference on Altis Prime Hotel, your comments about your experience during your stay in our Hotel it is very important for us, to improve service and to stimulate all team to give always a better service. We are glad to kniow that you appreciate the location, the confort and areas of our apartments and... More 

London, United Kingdom
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed October 30, 2015

Very good aparthotel. We had a deluxe suite with lounge, small kitchen, bedroom and bathroom. Very spacious but lighting dim. Bed quite hard but large. We took breakfast at sister hotel Altis Grand around corner, excellent choice and good quality, nice atmosphere and staff very helpful. We also used facilities of spa at Altis Grand, lovely pool, jacuzzi and two... More 

Helpful?
1 Thank scrox
Ana Paula C, Gerente at Altis Prime Hotel, responded to this review

Dear Guest, Thank you for sharing your experience at Altis Prime Hotel with us and all around the world.. We are very pleased to know that you enjoyed your stay in Lisbon and appreciate our apartments, the location as our service.of breakfast at Altis Grand Hotel. We hope to welcome you back in a near future. Ana Paula Casimiro More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 28, 2015 via mobile

Very good in general, nice, cosy appartments. Only bad experience is that I had bathtub instead of shower tub. Breakfast is in other building, so you must go out on the street in order to eat. Everything else is quite good, so it has my reccomendations.

Helpful?
1 Thank Vladimir V
Ana Paula C, Gerente at Altis Prime Hotel, responded to this review

Dear Guest, Thank you so much for your nicec review in TripAdvisor, the best publicity for our Hotel and for recommending our Hotel.. We are delighted to know that we appreciate the confort of our apartments, the service and for praising the friendliness of our Staffngwith your special highlight comments to our staff and management, these kind comments improve our... More 

Jerusalem, Israel
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 22, 2015

We were three people (there is enough space for 4). Rooms are spacious and each unit (bedroom) has lots of cabinets, toilets and shower. You can create two separate units with each unit private. The rooms are clean, clean them every day. The fully equipped kitchen you can cook all the meals in the apartment. The staff is helpful and... More 

Review collected in partnership with this hotel

Helpful?
Thank זהבה ש
Ana Paula C, Gerente at Altis Prime Hotel, responded to this review

Dear Guest Thank you so much for publishing this great review about our Hotel in this site, giving a special highlight to our Staff.. We were delighted with your choice for Altis Prime Hotel, and to know how much you enjoyed your stay with us. We hope to have the pleasure to welcome you back in a near future. Kind... More 

Vila Nova de Gaia, Portugal
Level Contributor
132 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed October 22, 2015

Just excellent. It might have been one of those 'once-in-a-lifetime' moments, but my stay at the Altis Prime was just excellent. The hotel is reasonably well located, about a 5 minute walk from the nearest metro station (Rato). It's not very close to busy streets, so the noise level was also very good. The check-in process went well as I... More 

Helpful?
1 Thank Samuel A
Ana Paula C, Gerente at Altis Prime Hotel, responded to this review

Dear Guest, Thank you so meuch for the great comments in this site. We appreciate to knoew that you and your family enjoyed your stay at Altis Prime, and we would like to assure to you that all your comments receive our best attention and consideration, that surely will be analyzed with the Staff involved in the questions presented. We... More 

Level Contributor
4 reviews
5 of 5 stars Reviewed October 20, 2015 via mobile

We stayed here with two adults and a baby oct 2015. Couldn't rate the apartments or staff any higher. Excellent location only ten mins walk into the busy shops/restaurant area. Great use of the G spa next door. Breakfast was included for us and was brilliant. Lots of choice and especially thanks to Christopher who greated us every morning with... More 

Helpful?
Thank Stephaniedunderdale
Ana Paula C, Gerente at Altis Prime Hotel, responded to this review

Dear Guest, Thank you for sharing your experience at Altis prime Hotel with us and all around the world.. We are very pleased to know that you enjoyed your stay in Lisbon and apprecite our apartments, the space and confort as well as our service. It is a pleasure to read that we were able to meet our guests expectations.... More 

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