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Altis Prime Hotel

#43 of 228 Hotels in Lisbon
Certificate of Excellence
Rua Rodrigo da Fonseca, 4, Lisbon 1250-191, Portugal
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Altis Prime Hotel
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328 Reviews from our TripAdvisor Community

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Traveler rating
    160
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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Copenhagen, Denmark
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed here as part of an Altis package ....4 days in Lisbon, 5 days in Vilamoura, Algarve. Altis Prime in Lisbon was well positioned. We walked downhill into town (15-20 min) everyday passing nice restaurants and viewing points along the way. Often after a long day we would taxi or tuk tuk it back home. Taxi's are cheap and... More 

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Ana Paula C, Gerente at Altis Prime Hotel, responded to this review

Thank you for your kind comments so important for us to improve our service and it is one of the best publicity for our Hotel. We are very glad to know that during your stay in Lisbon, the Altis Prime Hotel and the Staff have achieved your expectations. We hope to have the pleasure to welcome you back in a... More 

London, United Kingdom
Level Contributor
36 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Altis Hotel chain is scattered all over Lisbon and the ones we saw and went in to have a drink are the nicest hotels we saw in Lisbon. The Prime is a set of apartments in the North of the City Centre. It is in a great food area and although the sea is a fair walk, we liked... More 

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Ana Paula C, Gerente at Altis Prime Hotel, responded to this review

Thank you very much for rating our chain Hotels so high in Trip Advisor. We appreciate also your excellent comments about the confort of our appartments, the service, the facilities offered in Altis Prime and at Altis Grand, with special highlight to our Staff. We are happy to know that you really appreciate your stay in Lisbon with us, so... More 

Toronto
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

First, I hadn’t been to Lisbon/Portugal in years. Something’s changed. It was awesome. The Altis rooms are large, one bedroom suites. Well appointed with very nice bathrooms. TV’s are surprisingly small. I had a king size bed with the hardest mattress I’ve ever slept on, other than the ground. However, I fell soundly asleep on it every night. A small... More 

Was this review helpful? Yes 2
Ana Paula C, Gerente at Altis Prime Hotel, responded to this review

Thank you for your comments at Trip advisor they are very important for us to improve our guest service. We are happy to know that you enjoyed your stay in Lisbon with us. We hope to welcome You again in Altis Prime Hotel. Best Regards Ana Paula Casimiro Resident Manager More 

Liphook, United Kingdom
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This Hotel apartments complex is ideally situated is Lisbon,not in the very center but within easy walking distance, even if it is up a few hills whichever way you approach it. Don't let this put you off because taxi's are not expensive. The standards are high here with a design of minimalistic decor. We had a junior suite, and the... More 

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Ana Paula C, Gerente at Altis Prime Hotel, responded to this review
Google Translation

Vielen Dank für Ihre netten Kommentare über unser Hotel und das Personal. Wir hoffen, dass die Freude, die neue und... More 

Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 21, 2015

We stayed at the Altis Prime for 4 nights earlier this month. We were a family of five Adults and two children and we had reserved a two bedroom suite and a superior studio. Both rooms were of good size and the kitchenette had adequate utensils. The location of Altis prime is very good to explore Lisbon. You can use... More 

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Ana Paula C, Gerente at Altis Prime Hotel, responded to this review

Thank you very much for publishing your comments about our Hotel, in Tripadvisor. We are glad to know taht you enjoyed your stay in Altis Prime, and we hope to have the pleasure to welcome you here soon. Kind Regards Ana Paula Casimiro Resident Manager More 

New York
Level Contributor
41 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed June 12, 2015

A home away from home, the Altis Prime apartments are a great place to stay especially with family! Comfortable rooms, and very hospitable staff makes this one of the top choices of Lisbon. A free shuttle service to and from the airport is an added bonus. Rooms and services are modern and decently equipped. Staff is very helpful and courteous.... More 

Was this review helpful? Yes 1
Ana Paula C, Gerente at Altis Prime Hotel, responded to this review

Thank you very much for your great comments in Tripadvisor about your recent stay with us! We are glad to know that you appreciate , the confort of the appartments, the location, the service as well as the friendeliness of our Staff. We hope to welcome you again in a near future. Best Regards Ana Paula Casimiro More 

Antwerp, Belgium
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 26, 2015

I stayed in a studio of about 90m² which was very cosy and modern. Kitchenette, desk, living room and very comfortable bed. The bathroom was spacious and had all amenities. The food downstairs was excellent as was the service.

Was this review helpful? Yes 1
Ana Paula C, Gerente at Altis Prime Hotel, responded to this review

Thank you for your comments so important for us to improve our service and it is one of the best publicity for our Hotel. We are very glad to know that during your stay in Lisbon, the Altis Prime Hotel and the Staff have achieved your expectations. We hope to have the pleasure to welcome you back in a near... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed May 8, 2015

the hotel is located around 2,5 km to Alfama (main tourism attraction). We had a suite T1 and absolutely is not worthy 200EUR/night. Breakfast is rather poor (short list of choice). Just the average as many others with relatively high price for Lisbon.

Was this review helpful? Yes 4
Ana Paula C, Gerente at Altis Prime Hotel, responded to this review

I''m glad to know that you enjoyed your stay in Lisbon at Altis Prime Hotel, your comments are very important for us to improve our guest service. We hope to see you at Altis Prime Hotel. Kind Regards Ana Paula Casimiro More 

Oxford, England, United Kingdom
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed May 4, 2015

ALTIS PRIME is a modern centrally located hotel of guest apartments, I and my partner when we travel are increasingly choosing apartment style living, & the ALTIS PRIME doesn’t disappoint, perfect location for sightseeing & 2 metro stations close by, as you have the facility to cater for yourself please note there is a very reasonably stocked supermarket just a... More 

Was this review helpful? Yes 1
Ana Paula C, Gerente at Altis Prime Hotel, responded to this review
Google Translation

Nous Vous remercions la préference.. Nous sommes aussi contents d'apprendre que Vous avez apprécié votre séjour chez nous, la localisation... More 

Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed April 27, 2015

Hi All, Just returned from a four day stay at Altis Prime Hotel in Lisbon. Please take the time to read my feedbacks. Customer Service - All the Staff / Team & Management made us feel welcomed - The service was superb and highly satisfied. When we arrived, our rooms were not ready on time 1:40pm but the team provided... More 

Was this review helpful? Yes 1
Ana Paula C, Gerente at Altis Prime Hotel, responded to this review

Thank you so much for your fantastic review in TripAdvisor, the best publicity for our Hotel. We are delighted with your special highlight comments to our staff and management, these kind comments improve our service. We look forward to welcome you back very soon. Best Regards Ana Paula Casimiro More 

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