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Altis Prime Hotel

#53 of 228 Hotels in Lisbon
Certificate of Excellence
Rua Rodrigo da Fonseca, 4, Lisbon 1250-191, Portugal
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1 room 1 guest
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Altis Prime Hotel
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343 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London
Level Contributor
83 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We stayed in one of apartments It was very large and modern with a small kitchen area but was starting to look a bit tired - damaged walls, furniture etc (not bad damage , just past its best). The hotel is in a good location about a 20-30 minute walk from Lisbons main attractions but its at the top of... More 

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Level Contributor
7 reviews
3 hotel reviews
3 of 5 stars Reviewed 5 days ago NEW

The room we had was great, very spacious with a nice contemporary design, it was well worth what we paid. The thing that lets this hotel down is that it lacks any real character. All the hall ways are painted dark grey with minimal decoration, it kind of feels a bit soulless. The sun terrace was a big draw for... More 

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Paris, France
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I can not recommend this hotel highly enough, you just have to try it, we will definitely be back to stay here again. The gentleman on the reception made us feel very welcome with our four year old daughter, providing us with a folding bed, which our daughter said "was the most comfortable bed she had ever tried" our kingsize... More 

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Derbyshire
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed two nights our first ever in Lisbon, the rooms are spacious with all the bells and whistles but they feel and are dark, reception staff were excellent and we took out breakfast around the corner in their sister hotel, the larger of the two. Having been I will return to Lisbon but I'd rather be a little closer... More 

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Birmingham, United Kingdom
Level Contributor
5 reviews
4 of 5 stars Reviewed 4 weeks ago

Large living space, modern and spacious. Very nice place, perfect location! Sundeck and Jacuzzi is an extra bonus. We chose to eat breakfast at the main hotel next-door (Altis Grande) and choice is great. Can't fault it. Staff and customer service is amazing, very pleasant. Would recommend!

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Ana Paula C, Gerente at Altis Prime Hotel, responded to this review

Dear Guest, We thank you for your great revue and recommendation in this site! We are very happy to know how well you felt in Altis Prime Hote,, we also appreciate your recognition on our staff friendliness and attention, as well as your positive comments on our breakfast. We hope to welcome back in a near future. Kind Regards Ana... More 

Uk
Level Contributor
43 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The appeal of this aparthotel is modern design, good location and convenience. These things are offered but our stay showed that the hotel was founding to be wanting in the small details. On the positive side, the room was spacious, the beds comfortable and the parking convenient. The staff were mixed with some being helpful and polite and others a... More 

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Ana Paula C, Gerente at Altis Prime Hotel, responded to this review

Dear Mr. Tim Anderson, We would like to present our sincere apologies for not being up to expectations during your stay at Altis Prime Hotel and we would like to assure you that your comments received all our attention and consideration and have been shared with the team in order to prevent it from happening in the future. We hope... More 

Copenhagen, Denmark
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 22, 2015

We stayed here as part of an Altis package ....4 days in Lisbon, 5 days in Vilamoura, Algarve. Altis Prime in Lisbon was well positioned. We walked downhill into town (15-20 min) everyday passing nice restaurants and viewing points along the way. Often after a long day we would taxi or tuk tuk it back home. Taxi's are cheap and... More 

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Ana Paula C, Gerente at Altis Prime Hotel, responded to this review

Thank you for your kind comments so important for us to improve our service and it is one of the best publicity for our Hotel. We are very glad to know that during your stay in Lisbon, the Altis Prime Hotel and the Staff have achieved your expectations. We hope to have the pleasure to welcome you back in a... More 

London, United Kingdom
Level Contributor
37 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 15, 2015

The Altis Hotel chain is scattered all over Lisbon and the ones we saw and went in to have a drink are the nicest hotels we saw in Lisbon. The Prime is a set of apartments in the North of the City Centre. It is in a great food area and although the sea is a fair walk, we liked... More 

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Ana Paula C, Gerente at Altis Prime Hotel, responded to this review

Thank you very much for rating our chain Hotels so high in Trip Advisor. We appreciate also your excellent comments about the confort of our appartments, the service, the facilities offered in Altis Prime and at Altis Grand, with special highlight to our Staff. We are happy to know that you really appreciate your stay in Lisbon with us, so... More 

Toronto
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 12, 2015

First, I hadn’t been to Lisbon/Portugal in years. Something’s changed. It was awesome. The Altis rooms are large, one bedroom suites. Well appointed with very nice bathrooms. TV’s are surprisingly small. I had a king size bed with the hardest mattress I’ve ever slept on, other than the ground. However, I fell soundly asleep on it every night. A small... More 

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Ana Paula C, Gerente at Altis Prime Hotel, responded to this review

Thank you for your comments at Trip advisor they are very important for us to improve our guest service. We are happy to know that you enjoyed your stay in Lisbon with us. We hope to welcome You again in Altis Prime Hotel. Best Regards Ana Paula Casimiro Resident Manager More 

Liphook, United Kingdom
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed July 12, 2015

This Hotel apartments complex is ideally situated is Lisbon,not in the very center but within easy walking distance, even if it is up a few hills whichever way you approach it. Don't let this put you off because taxi's are not expensive. The standards are high here with a design of minimalistic decor. We had a junior suite, and the... More 

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Ana Paula C, Gerente at Altis Prime Hotel, responded to this review
Google Translation

Vielen Dank für Ihre netten Kommentare über unser Hotel und das Personal. Wir hoffen, dass die Freude, die neue und... More 

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