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The Vintage House Lisboa

#41 of 228 Hotels in Lisbon
Certificate of Excellence
Rua Rodrigo da Fonseca, 2, Lisbon 1250-191, Portugal (Formerly Vintage Lisboa Hotel)
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The Vintage House Lisboa
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Ranked #41 of 228 Hotels in Lisbon
Certificate of Excellence
A recent review
5 of 5 stars reviewed 1 week ago
mrsTMG Bracknell, United Kingdom
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396 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bracknell, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

had a lovely time here. The concierge couldn't have been more helpful, booked restaurants and taxis for us. the breakfast buffet was fantastic and the barman was brilliant. would definately recommend. lovely room, more of a suite really with a separate sitting area. huge comfy bed and we loved the double shower.

Was this review helpful? Yes
NAUHotels_Resorts, General Manager at The Vintage House Lisboa, responded to this review

Dear Guest, It is always a pleasure to receive from our guests, the comments related, with their experiences when stayed in The Vintage House Lisbon Hotel. It's our best recognition, to have yours feedback, and we would like to thank you for that. Indeed, our staff it's fantastic, It's our daily goal, to take care of our guest's, so that... More 

Cliffside Park, New Jersey
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I decided to book this hotel based on all the great reviews, but once we arrived we were a bit disappointed specially by the lack of customer service skillsdisplayed by the front desk staff. I made the reservations through Expedia, and was told by them that an extra bed would be provided and that breakfast would be included for the... More 

Was this review helpful? Yes 2
NAUHotels_Resorts, General Manager at The Vintage House Lisboa, responded to this review

Dear Guest, We are extremely sorry that your experience at our Hotel was this negative. It is our main interest to provide a good service to our guests, in such a way that they feel at home. In fact, the main issue, the leak in the bathroom, was a result of miscommunication. Also, the General Manager was not informed of... More 

Texas
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed for 8 days. Rooms are comfy modern motif. Staff couldn't have been more helpful. Great breakfast buffet. Spa has a nice pool/jacuzzi combo, steam room and sauna. Roof top bar is a great with panoramic views of the city. Onsite parking under the hotel. Location is great minutes walk to the center of the city and close to metro... More 

Was this review helpful? Yes
NAUHotels_Resorts, General Manager at The Vintage House Lisboa, responded to this review

Dear Guest, It is always a pleasure to receive from our guests, the comments related, with their experiences when stayed in The Vintage House Lisbon Hotel. It's our best recognition, to have yours feedback, and we would like to thank you for that. Indeed, our staff it's fantastic, It's our daily goal, to take care of our guest's, so that... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Really nice and helpful staff. The room was big and really comfortable! And the breakfast, sooo delicious! We will be there again! Nice pool and two saunas in the spa, we tried the spa once after whole day walkind in the city.

Was this review helpful? Yes 1
NAUHotels_Resorts, General Manager at The Vintage House Lisboa, responded to this review

Dear Vesa, It is always a pleasure to receive from our guests, the comments related, with their experiences when stayed in The Vintage House Lisbon Hotel. It's our best recognition, to have yours feedback, and we would like to thank you for that. Indeed, our staff it's fantastic, It's our daily goal, to take care of our guest's, so that... More 

Aberdeen, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed for 5 nights for city break. The best hotel I have stayed in on any city break. Excellent rooms, breakfast and location. Roof top bar was icing on the cake after a long day pounding the city pavements. Staff extremely helpful. Would definitely stay here again and recommend to friends. Exceptional!!

Was this review helpful? Yes
NAUHotels_Resorts, General Manager at The Vintage House Lisboa, responded to this review

Dear Guest, It is always a pleasure to receive from our guests, the comments related, with their experiences when stayed in The Vintage House Lisbon Hotel. It's our best recognition, to have yours feedback, and we would like to thank you for that. Indeed, our staff it's fantastic, It's our daily goal, to take care of our guest's, so that... More 

Godalming, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

Enjoyable experience from the moment I checked in. Good location, great breakfast to start your day off. The intimate bar with a view of the Castle very special with added nice touches including a blanket. Made use of the spa which completed the overall experience after a day out in Lisbon. Thank you, would return again

Was this review helpful? Yes
NAUHotels_Resorts, General Manager at The Vintage House Lisboa, responded to this review

Dear guest, In my name and all the team members we thank you for your nice reviews, and we are glad that you enjoy the hotel. That is our goal, to welcome you and that you feel as in your home. Hope to receive you again in the near future. Best regards, Nuno Leandro Hotel General Manager More 

merseyside
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

what a stunning hotel. We stayed in the suite on the top floor for 3 days in May.Fantastic quality finishing. Staff were really helpful and friendly. We didn't eat at the hotel apart from breakfast. Lovely choice and fresh products. The roof top bar is a piece of heaven in busy Lisbon. Great location really central. We have stayed in... More 

Was this review helpful? Yes
NAUHotels_Resorts, General Manager at The Vintage House Lisboa, responded to this review

Dear Guest, It is always a pleasure to receive from our guests, the comments related, with their experiences when stayed in The Vintage House Lisbon Hotel. It's our best recognition, to have yours feedback, and we would like to thank you for that. Indeed, our staff it's fantastic, It's our daily goal, to take care of our guest's, so that... More 

Philadelphia, Pennsylvania
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Thoroughly enjoyable experience...would return tomorrow. Good location. Great food and beverage with luxury service and staff attention which added greatly to our vacation experience. Everything about it exceeded expectations. Well worth the price.

Was this review helpful? Yes
NAUHotels_Resorts, General Manager at The Vintage House Lisboa, responded to this review

Dear Guest, It is always a pleasure to receive from our guests, the comments related, with their experiences when stayed in The Vintage House Lisbon Hotel. It's our best recognition, to have yours feedback, and we would like to thank you for that. Indeed, our staff it's fantastic, It's our daily goal, to take care of our guest's, so that... More 

bolton
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was a surprise trip for my 50th. We had a room on the top floor. It was very well appointed. High ceilings, not bad view. The windows didnt open and we didnt think to ask reception if they could. The bed was very comfortable. Shower room needed some TLC. There was a large scratch on one of the wardrobe... More 

Was this review helpful? Yes
NAUHotels_Resorts, General Manager at The Vintage House Lisboa, responded to this review

Dear Guest, It is always a pleasure to receive from our guests, the comments related, with their experiences when stayed in The Vintage House Lisbon Hotel. First of all, we regret that we fail in some aspects mentioned, we it's important for us, so we can improve those ones. Regarding the pool temperature, it's absolutely right, concerning Portuguese Regulations. It's... More 

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