The staff weren't very friendly & the hotel is a significant walk to sights. The A/C was broken in our room for our entire stay. The staff lied to us on the first day when they told us maintenance was fixing it. Then they told us it would remain broken until after we check out because no one could fix... More

Location out of city centre but very close to tube line so no problems there. Walk into town is simple and quite pleasant and will take c15-20 mins. Had room at back on 3rd floor. Very modern hotel. Room cleaned to a high standard daily inc. fresh towels. Agree with previous reviews with regards bathroom door and shower door which... More

This hotel provides the basics.....a place to sleep. The inside is very small but clean. The bed is comfortable. When we arrived at the room the lady behind the desk said that it was too early for us to check-in but we could leave our bags. She showed us to a cupboard and then let us put our bags away.... More

We cannot believe this place is award-winning and has such good reviews! Please do not stay here, if you can avoid it. You are much better off getting an apartment (through Airbnb or the like) in a better location for the same price, like we have on two other recent occasions in Lisbon. Why? First, the location is terrible: in... More

Both my partner & I are absolutely shocked that the Luxe Hotel Lisbon could ever be the Travelers' Choice® 2013 Winner. This award was the primary reason we chose the Luxe. We wish there were a way to challenge this award and request it be withdrawn. It is not in any way deserved! We arrived early in Lisbon aboard a... More

This hotel is good value for money but my stay was spoiled by unpleasant experiences with the hotel staff. Most staff on reception while not friendly were efficient, except for one young man who tutted every time he was asked for assistance. A cleaning lady smashed a bottle of perfume, reception staff informed me that I would be recompensed. However... More

Very petite and cute hotel. We like it. Clean and tidy too! It is conviniently located at a walking distance to the city centre; or if you prefer, the metro is just two minutes away. Recommended for shorter stays in town.

New build, so tidy, smart and fresh. Rather "compact". Breakfast room and lobby "bar" only. Very modest choice in each Third floor room was small with very limited storage space, one chair, constantly gloomy/dark because faced an inner courtyard backing onto residential flats into which one could not avoid peering - and vice versa. Quiet with safe and fridge, but... More

A new hotel in a calm and peaceful area of Lisbon. We (3 persons) stayed in a room with an extra bed one week in the end of March 2013. The room was nice and clean. Our room at the top floor even had a balcony with a nice view over the surrounding neighborhood. There was also a safe which... More