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All 219 Lisbon hotels

Altis Avenida Hotel

5.0 of 5 Hotel   |   Rua 1 Dezembro 120, Lisbon 1200-360, Portugal
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Ranked #17 of 219 hotels in Lisbon
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 days ago
Ann N Halifax, United Kingdom
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520 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Halifax, United Kingdom
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My friend and I enjoyed a very relaxing week-end at this hotel. It was a quick and easy trip from the airport to the hotel,which is very conveniently situated close to the centre and opposite the station from which you can catch a train to the wonderful SIntra. The hotel staff were very courteous and we were given a lot... More

Was this review helpful? Yes 1
Top Contributor
95 reviews 95 reviews
21 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

I am lucky enough to stay here on business fairly regularly and I am never disappointed. The welcome is always personal, my room cards are always waiting for me and everything works perfectly. The free fruit, free Wifi and ample breakfast round off the experience. And all this in a central, yet quiet location, across from the Rossio station.

Was this review helpful? Yes 2
Julia C, Gerente at Altis Avenida Hotel, responded to this review

Your words mean a lot to us, especially as they are coming from such a regular guest as yourself. Thank you!!! Cheers, Julia More

Ibiza Town, Spain
1 review
2 of 5 stars Reviewed 1 week ago via mobile

BE AWARE!!! I stayed at altis avenida and they told me if i wanted to pay in advance i could do it by they're virtual visa card, so i decided to pay the half part of the total ammount, which was of 250€. At the check out they told me at the front desk they didn't have any notice about... More

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Julia C, Gerente at Altis Avenida Hotel, responded to this review

Good Afternoon, first of all, I want to make one thing very clear: it is absolutely in our interest to reimburse the amount that was paid twice. The first problem was that you realized the money transfer on a Saturday, when the check-out day was scheduled for the following Sunday. There was no chance that the transaction could have been... More

Suffolk
Senior Contributor
39 reviews 39 reviews
19 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago

The bedrooms and bathrooms are small but nicely appointed. The staff in both the hotel and the restaurant/bar are very helpful and speak many languages. The lift is quite small (and I am claustrophobic) but as our room as on the 6th floor, I wasn't going to walk. We stayed in room 609, which had the same view down the... More

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Julia C, Gerente at Altis Avenida Hotel, responded to this review

Thank you very much for your kind review. I am glad that you enjoyed you stay with us! Your feedback will be shared with the rest of the team and I am sure they will appreciate your positive comments. Kind regards, Julia Campos More

bangkok
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Their laundry screwed up a shirt just purchased 3 days ago in London worth 200€, they acknowledged they stained it during service but just offer 20 € indemnity, policy of the hotel! For a 5 stars hotel that a shame!!!!

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Julia C, Gerente at Altis Avenida Hotel, responded to this review

Once again, my sincere apologies for the incident involving our laundry service. It was an accident which we are very sorry for. I tried to reach out to you whilst you were still in the hotel, but unfortunately you were not receptive to my attempt. I wish you all the best, kind regards, Julia Campos More

London, United Kingdom
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice centrally located hotel with nice rooms which are kept very clean. We know as we saw the same maid from the time we left for breakfast (around 8.30am) to the time we came back from a day out (around 5ish). We had 2 prams but you had to climb a few stairs to get to the lift in the... More

Was this review helpful? Yes 1
London, United Kingdom
Contributor
18 reviews 18 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a beautiful, centrally located 'boutique' hotel right at the heart of where you need to be in Lisbon. It's true that you can walk just about everywhere. Rooms are stylish if a little 'cosy' and staff very friendly. The only thing that let it down, in my opinion, was the breakfast buffet which I found limited in food... More

Was this review helpful? Yes 2
Barcelona, Spain
Top Contributor
80 reviews 80 reviews
19 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 1 week ago

This is an example of an excellent hotel. -well located, in the middle of Lisbon -clean and well decorated rooms -great breakfast buffet -multiple channel tv in different languages -clean and perfectly prepared bathroom -helpful and kind staff The only thing to say are: -some rooms are small Our stay has been great!

Was this review helpful? Yes 4
Julia C, Gerente at Altis Avenida Hotel, responded to this review

Thank you for your excellent rating! Comments like yours encourage us to keep up the good work! Kind regards, Julia Campos More

Minneapolis, Minnesota
Contributor
19 reviews 19 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a wonderful visit in Portugal, much like what Frank Bruni described in the New York Times. The Altis Avenida Hotel is in a perfect location; very easy to get to by Metro from the Airport (right to the Rossio Station), but also only about 10 euro by taxi. We walked everywhere else. The beds were great and we... More

Was this review helpful? Yes 8
Julia C, Gerente at Altis Avenida Hotel, responded to this review

What a great feed-back, thank you for that! Our location really is an asset, no douby about it. I am happy that you had good nights with quality sleep, that is extremely importante in a hotel! I would also like to appreciate your kind comments on Teresa and the Front Desk staff, it will be passed onto them! Best regards,... More

London, United Kingdom
Senior Contributor
47 reviews 47 reviews
24 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Altis Avenida is very centrally located - ideal for exploring Lisbon, something which the exceptionally friendly and helpful reception staff are very willing to help out with. The rooms were spacious and clean - although we only got a turn down service on one night which was odd (didn't actually bother us but it was a strange one-off occurrence).... More

Was this review helpful? Yes 7
Julia C, Gerente at Altis Avenida Hotel, responded to this review

Dear Louise, thank you very much for your review! I am glad that you enjoyed the location, as well as the friendliness our our Reception and Restaurant Staff, with a special thanks on behalf of Teresa! How nice that the birthday trip for your husband turned out to be so special! Take care, Julia Campos More

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Additional Information about Altis Avenida Hotel

Address: Rua 1 Dezembro 120, Lisbon 1200-360, Portugal
Location: Portugal > Estremadura > Lisbon
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
Ranked #17 of 219 hotels in Lisbon
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Altis Avenida Hotel 5*
Reservation Options:
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