We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Altis Grand Hotel

Rua Castilho, 11, Lisbon 1269-072, Portugal
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Altis Grand Hotel
Professional photos View all
Browse nearby
Altis Grand Hotel
Add Photo Write a Review

872 Reviews from our TripAdvisor Community

Traveler rating
    308
    362
    127
    54
    20
See reviews for
165
350
25
137
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (872)
  • Mar-May only
    (257)
  • Jun-Aug only
    (225)
  • Sep-Nov only
    (229)
  • Dec-Feb only
    (161)
All months
There are newer reviews for Altis Grand Hotel
See the most recent reviews
Chatham, United Kingdom
Contributor
15 reviews 15 reviews
5 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed July 14, 2013

We have just returned from a first class stay at The Altis Hotel and would thoroughly recommend it. I had every confidence in this hotel before I even arrived because I had the need to email the hotel with a couple of questions and they promptly replied to all of my questions and that gave us all satisfaction that the... More 

Was this review helpful? Yes
Algarve, Portugal
Contributor
18 reviews 18 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed July 10, 2013

We booked Altis Hotel using booking.com on our way from Alicante, Spain to Lisbon, Portugal, as part of a long 6000+ Km road trip we were on, because experience has taught us it isn't always easy to find a hotel after a 930 Km drive, not even in a big city such as Lisbon! In hindsight, I wish we'd taken... More 

Was this review helpful? Yes 2
AltisLisbon, General Manager at Altis Grand Hotel, responded to this review

Thank you for your feedback and I am sorry that we have not been up to your expectations and the level of service we are known for. Concerning the swimming pool and gym, we have been working on its renovation and pretty soon will have some new areas and services to our guests, but being worried about the service you... More 

Gent
Top Contributor
76 reviews 76 reviews
33 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed July 7, 2013

This hotel has everything an above standard business hotel needs to have. I keep reserving the highest score for that hotel that can still surprise me. This one came close : excellent breakfast (although next to the fresh fruit there was also canned fruit), clean rooms, helpful staff and definitely a big plus : an above average restaurant. The rooms... More 

Was this review helpful? Yes
Geneva, Switzerland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 4, 2013

Pearls from the white city Lisbon is always an exciting destination. The mix of culture, nice people, exquisite food, among other attributes, make of it a place in which it is impossible not to feel comfortable in it. And if you can experience a good accommodation option, wow, it is incredibly much, much better. Altis hotel is a unique experience... More 

Was this review helpful? Yes 1
Bethesda, Maryland
1 review
5 of 5 stars Reviewed July 3, 2013

The Altis is well located in Lisbon. The people were great. Rita Pedro, who was in charge of guest services, was instrumental in guiding us in maximizing our stay in Lisbon. She provided guidance on restaurants and places to see. In addition, she recommended a travel service, Gold Fun Travel, for excursions to Sintra and Fatima. In particular, the Service... More 

Was this review helpful? Yes
Birmingham, Alabama
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 30, 2013

This was our first trip to Europe. We had a nice experience at The Altis Hotel. The rooms are clean and very nice. The staff always extremely nice and helpful. We found this hotel to be very convenient to many restaurants and very good shopping. Would Definately stay here again.

Was this review helpful? Yes 1
Reykjavik, Iceland
Top Contributor
80 reviews 80 reviews
34 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed June 29, 2013

The Altis Hotel in Lisbon is well located in the centre of the city. Service is excellent and staff very friendly and helpful. The rooms are fantastic, the beds are soooooo comfortable, I slept like a baby every night. Bathroom is clean and very nice. The breakfast was fantastic in quality and selection. The bar on the top floor is... More 

Was this review helpful? Yes
Chicago, IL
Top Contributor
135 reviews 135 reviews
69 hotel reviews
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed June 27, 2013

Rooms were clean and staff were nice, especially the woman in the business center. Location was okay - a little removed from all the touristy dining options. My list of minor gripes is long though, and that kept it from being a perfect stay. Breakfast was delicious, but doesn't start until 7. The tiny fitness center also doesn't open early... More 

Was this review helpful? Yes
hamilton
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 27, 2013

A terrific Hotel. The Business Centre is excellent as is the help in the Centre from Maria and Arthur. We were given excellent tips about local activities. The roof-top bar is a great place for an evening drink.

Was this review helpful? Yes
Australia
Contributor
17 reviews 17 reviews
13 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed June 25, 2013

We stayed at Hotel Altis for several days as part of a convention group. This was a highly-rated hotel so we expected top-notch service. The rooms are modern with good water pressure and amenities. However, the breakfast service was very disappointing, with a limited range of "hot" food available, and this was uniformly cold. Cold scrambled eggs were served each... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

476 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (134)
Viewed
Hotel & grounds (18)
Viewed
Bathroom (19)
Viewed
Dining (7)
Viewed
Room/suite (37)
Viewed
Family/play areas (2)
Viewed
View from room (3)
Viewed
Pool/beach area (1)
Viewed
1:37
Videos (2)
Viewed
Other (45)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (289)
Viewed
Amenities (74)
Viewed
Double Deluxe Room (33)
Viewed
Restaurants and Bars (62)
Viewed
Suite Junior (60)
Viewed
The Hotel (29)
Viewed
Triple Deluxe Room (31)

Management photos: Courtesy of the property manager

Viewed
All management photos (53)
Viewed
Room/suite (12)
Viewed
Dining (11)
Viewed
Hotel & grounds (20)
Viewed
Pool/beach area (3)
Viewed
Business center/function rooms (1)
Viewed
Other (6)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay