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All 219 Lisbon hotels

Altis Grand Hotel

5.0 of 5 Hotel   |   Rua Castilho, 11, Lisbon 1269-072, Portugal
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Altis Grand Hotel
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Ranked #54 of 219 hotels in Lisbon
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 5 days ago
RanaWa Genève
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545 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
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English first
14 reviews 14 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed there for 2 nights. Hotel is nice, friendly and helpful staff. They have a free shuttle to Belem, which is very practical. It is nicely located, in a calm area but walking distance from main touristic places. We didn't take the breakfast but a simple coffee with pastel de nata (which are very nice) in the lobby bar.... More

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London, United Kingdom
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We just returned for a 3 day trip to Altis grand in Lisbon. Our first disappointment was at the airport. They offered a shuttle on their website but despite my email request and then waiting patiently for the scheduled 11:30 pickup, it never showed up. We eventually took a taxi to the hotel. It is a very nice hotel, nice... More

Was this review helpful? Yes 3
Senior Contributor
43 reviews 43 reviews
20 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed for 3 nights during March. First impressions excellent, check in efficient with very good service. Room on the 6th floor spacious and very clean. Unfortunately my sister and her husband who we were holidaying with to celebrtae her birthday were offered a much smaller room even though they had paid for a similar room to us. This was sorted... More

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Senior Contributor
46 reviews 46 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

We loved our four day stay in Lisbon and so much of that was down to our experience of the Altis Grand. The place felt like home for the duration and the staff could not have been more helpful. And not in a smarmy expecting a tip kind of way. It was authentic. The Portugese are really hospitable people and... More

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16 reviews 16 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for a couple of nights(April 2 and 3) as part of our Insight Vacation tour and had a good experienced. Quiet, comfortable room and walking distance to good restaurants(one being "Ribadouro") and shopping. Staff are friendly and accommodating. A little bit walking will take you the centre with lots of cafes and smaller shops. I would not hesitate... More

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2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just returned from a 3 night stay I was expecting a nice hotel and this was amazing the room was very large and beautifully decorated very clean and bright. There was plenty of choice at breakfast the only complaint I have is the hot selection was not very hot. we arrived very early so we went to look around the... More

Was this review helpful? Yes 1
San Marcos, California
Top Contributor
57 reviews 57 reviews
31 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the hotel for three nights in March and would have given this hotel an excellent rating, but for one thing. The lighting in room was terrible. The lights at the bed were so low and dark that you could not read anything. The lighting in the total room was not much better. It was like living with... More

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brit abroad
11 reviews 11 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here 22-25 March to celebrate my birthday. Didnt get the room that was booked but a smaller one, however a very helpful receptionist Joana resolved this matter. This meant that we got what we had paid for which was the same as my sister and husband! Reception and lounge areas are excellent, the dining room is tired but... More

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London, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

I came for a short city break with my friend. As soon as we arrived we were welcomed by the most friendliest doorman I have ever met! Reception staff were equally as friendly and warm. This level of customer service did not fall over time we stayed there. And every member of staff was just as nice! I actually felt... More

Was this review helpful? Yes 1
London, England
Top Contributor
62 reviews 62 reviews
59 hotel reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Management and staff have clearly put the customer experience at the forefront of their thinking at the Altis Grand. This is reflected in the helpfulness of the staff and the very high standard of the rooms. My room was large and felt very much like my own space. The fittings are very modern and well laid out. The location of... More

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Additional Information about Altis Grand Hotel

Address: Rua Castilho, 11, Lisbon 1269-072, Portugal
Location: Portugal > Estremadura > Lisbon
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #54 of 219 hotels in Lisbon
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Altis Grand Hotel 5*
Official Description (provided by the hotel):
The Altis Grand Hotel, five star Conference & Business Hotel, combines elegance, sophistication and comfort with the best location in Lisbon’s city centre. Recently renovated the hotel has 300 bedrooms and suites, including the brand new deluxe rooms, with great views over the cultural and historical quarters, Internet access, Full HD LCD TV and mini-bar, a fully equipped business centre and 20 multipurpose meeting spaces with capacity from 8 up to 750 people, suitable for the most demanding events. There is also a covered heated swimming pool, fitness room and 3 bars giving guests the chance to unwind. To enjoy the Portuguese excellent cuisine, there`s a panoramic restaurant on the top floor - the D. Fernando Grill, for a casual meal the coffee-shop in the lobby or for a private group meal the Girassol restaurant. A complimentary shuttle service is also available between the Altis Hotels and the airport. Hotel Altis is member of the Luxury collection of Great Hotels of the World. ... more   less 
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