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Vincci Baixa

#33 of 228 Hotels in Lisbon
Certificate of Excellence
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Rua Do Comercio, 32 a 38 | Rua Do S.Juliao, no 47 a 57, Lisbon, Portugal
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10% off room rate
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1,028 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (88)
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Brussels, Belgium
Level Contributor
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

We had a really lovely stay for 4 nights at this hotel with our 15 month old daughter. The service and helpfulness of the staff is something that needs to be pointed out, we were very well taken care of with every wish we might have had. The hotel wifi is beyond anything I have ever seen in other hotels,... More 

Was this review helpful? Yes
VincciHoteles, Director de Relaciones con Clientes at Vincci Baixa, responded to this review

Dear Mr. hanx211, Thank you very much for taking the time to review your recently stay with us at Vincci Baixa. I am delighted to read that you really enjoyed our services. Our staff always tries to give their best to make people feel comfortable, even the maintenance department, as you saw, they try to solve every problem as soon... More 

South Boston, Virginia
2 reviews
5 of 5 stars Reviewed 1 week ago

A great finding, a Hotel right in the Center of Lisbon ( Portugal ) with all the services available, and friendly treatment. Everything you need, 24hours of service. Could not ask for more, had a great experience and a very beautiful hotel, looks new.

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VincciHoteles, Director de Relaciones con Clientes at Vincci Baixa, responded to this review

Dear Mr. KentS S, Thank you very much for taking the time to review your stay with us in our profile. I am really pleased to read that you had a great experience in our hotel. With our perfect location and our professional staff, we work hard to give the best to our guests 24 hours a day. I will... More 

Level Contributor
27 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We were a big group staying there for 4 nights. The rooms are nice, beds are not very comfortable. The service was very nice, they were very cooperative (i didn't like my room because of the twin bed put together so they changed me into a queen bed room). The location is pretty central, i recommend this hotel. Don't expect... More 

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VincciHoteles, Director de Relaciones con Clientes at Vincci Baixa, responded to this review

Dear Mrs. Tranneta, First of all, I want to thank you for taking the time to review your stay with us. I am pleased to read that our reception staff helped you to find a perfect room. They always try their best to get a good stay for our guests. As you said, the Vincci Baixa is located in the... More 

London, United Kingdom
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago

I liked the location and the service at the hotel; however the rooms are in need of a dire upgrade! We had 3 rooms books - and each of us of had issues with smelly sewage and inconsistent air conditioning. The staff was very helpful in changing our rooms as soon as possible and we appreciate their help with this.... More 

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VincciHoteles, Director de Relaciones con Clientes at Vincci Baixa, responded to this review

Dear Mr. dartchic06, Thank you very much for taking the time to write a review about your recent stay with us at The Vincci Baixa Hotel. While I am really pleased to read that you enjoyed our unbeteable location, I am very disappointed with the shortfails you have described. Please notice that we have a very estrict maintenance plan in... More 

Greece
Level Contributor
40 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The location of the hotel is very convenient for the visitor, as it is near public transport and you can visit many sites on foot. The staff was really friendly and willing to give advice to the visitors about sites and restaurants. It was easy to communicate since their knowledage of the english language was very good.I was also satisfied... More 

Review collected in partnership with Vincci Hoteles

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VincciHoteles, Director de Relaciones con Clientes at Vincci Baixa, responded to this review

Dear Mrs.tzeliza, Thank you very much for posting your review in our hotel profile, I am delighted to read that you enjoyed your stay in Lisbon and in our hotel located in the city centre. Our staff always try to do their best and they want to recommend nice places to visit and good restaurants to make guests hollidays perfect.... More 

Helsinki, Finland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Good location. Easy to go for shopping or for seightseeing. Small rooms, family room is build of two normal rooms, there is door between rooms. Breakfeast is quiet good but In my opinion it is just average.

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VincciHoteles, Director de Relaciones con Clientes at Vincci Baixa, responded to this review

Dear Mr.Insinortti, Thank you very much for review your stay in the Vincci Baixa Hotel. As you know we are in the city centre and we are located in a renovated building to conserve the spirit of Portuguese architecture. With this I want to let you know that the rooms can not be much larger, but we try our best... More 

Chicago, Illinois
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I liked both the hotel and the location very much. The hotel is one block from the Praca do Commercio(Plaza). Our room looked into the construction going on next door. I don't think that there were many rooms with a view due to the height of the surrounding buildings. Our standard room was well appointed with a large walk in... More 

Was this review helpful? Yes 1
VincciHoteles, Director de Relaciones con Clientes at Vincci Baixa, responded to this review

Dear Mr. dvhigdon, First of all, I want to thank you for review your stay with us in our TripAdvisor profile. I am delighted to read your review, seeing that you enjoy your days in our hotel. I am so sorry about the bad views from your window, next time we will try to give you a better one. About... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We found the staff to be friendly and helpful. It is a charming small and quiet hotel. Very well located near all the main tourist areas. The rooms are small but comfortable. Breakfast is varied and delicious.

Was this review helpful? Yes 1
VincciHoteles, Director de Relaciones con Clientes at Vincci Baixa, responded to this review

Dear Mrs. Harel C, I want to thank you firstly for taking the time to review your stay at our hotel. I am pleased to read that you enjoyed your stay in Lisbon between us, and that you delight our location in the city centre as much as the comfort in the room and the services. I am looking forward... More 

Dallas, Tx
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a very comfortable hotel with accommodating staff who speak English. They let us check in early as our flight had arrived way before the usual check in time. Highly recommend. Also they accommodated our need for three people by placing our party in two rooms when we only reserved and paid for one family sized room.

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VincciHoteles, Director de Relaciones con Clientes at Vincci Baixa, responded to this review

Dear Mr. TXTravelerDallas_TX, Thank you for sharing your review about your stay in our Hotel. All our staff work hard to give their best to make people feel confortable during their stay. I am delighted to read your review and I will share it with all the team from Vincci Baixa Hotel. I hope to welcome you back, Kind regards,... More 

Los Angeles, California
1 review
5 of 5 stars Reviewed 3 weeks ago

Excellent service, Room and Bed. Limited closet space is the only comment we had. Overall excellent value for money! Walking distance to all major attractions and locations. One block from the port. Highly recommended!

Review collected in partnership with Vincci Hoteles

Was this review helpful? Yes
VincciHoteles, Director de Relaciones con Clientes at Vincci Baixa, responded to this review

Dear Mr. Azur D, Thank you very much for taking time to write this nice review. I am pleased to read your words and knowing that you enjoyed your stay with us. As you know our hotel is placed in the city centre. The perfect location and the kind staff are some of the reasons why our guests love our... More 

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