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Vincci Baixa

#32 of 228 Hotels in Lisbon
Certificate of Excellence
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Rua Do Comercio, 32 a 38 | Rua Do S.Juliao, no 47 a 57, Lisbon, Portugal
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1,033 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
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Kingston upon Thames, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

A great little hotel, situated very near the metro, bus stops and trams, the room was very clean, comfortable and had all of the facilities you need, we did not book the breakfast initially but ended up having breakfast in the hotel, a little pricey but a very good selection from the the hot and cold buffet, if you are... More 

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Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel was in an amazing location. The service was very impressive, all the staff was so helpful and went above and beyond our expectations. I rated it 4 stars instead of 5 because the bed was very small, it was not even a queen size for two people and I felt like the room could have been cleaner when... More 

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VincciHoteles, Director de Relaciones con Clientes at Vincci Baixa, responded to this review

Dear Ms. Cindyre11a, Thank you very much for choosing our hotel and for taking the time to live us a review. I am glad to know that you had a great experience with us. Guest satisfaction has been always our aim. I am very pleased to read that our hotel as well as the service were beyond your expectations. Thank... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Location was perfect! located in the center of the city and easy to move around. Staff was very friendly and helpful. They helped us make reservations for dinner every day. Two pity things...towel smelled like sewage, and refrig was not cold.

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VincciHoteles, Director de Relaciones con Clientes at Vincci Baixa, responded to this review

Dear Mr. 貴子 矢, Thank you very for your positive review about your recent stay at Vincci Baixa Hotel. I am glad to read that you enjoyed your stay with us as much as our location, and of course the helpful service given by our staff. They always try their best to make people feel like home. Regarding the towels,... More 

Brussels, Belgium
Level Contributor
2 reviews
4 of 5 stars Reviewed 1 week ago

We had a really lovely stay for 4 nights at this hotel with our 15 month old daughter. The service and helpfulness of the staff is something that needs to be pointed out, we were very well taken care of with every wish we might have had. The hotel wifi is beyond anything I have ever seen in other hotels,... More 

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VincciHoteles, Director de Relaciones con Clientes at Vincci Baixa, responded to this review

Dear Mr. hanx211, Thank you very much for taking the time to review your recently stay with us at Vincci Baixa. I am delighted to read that you really enjoyed our services. Our staff always tries to give their best to make people feel comfortable, even the maintenance department, as you saw, they try to solve every problem as soon... More 

South Boston, Virginia
2 reviews
5 of 5 stars Reviewed 1 week ago

A great finding, a Hotel right in the Center of Lisbon ( Portugal ) with all the services available, and friendly treatment. Everything you need, 24hours of service. Could not ask for more, had a great experience and a very beautiful hotel, looks new.

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VincciHoteles, Director de Relaciones con Clientes at Vincci Baixa, responded to this review

Dear Mr. KentS S, Thank you very much for taking the time to review your stay with us in our profile. I am really pleased to read that you had a great experience in our hotel. With our perfect location and our professional staff, we work hard to give the best to our guests 24 hours a day. I will... More 

Level Contributor
28 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were a big group staying there for 4 nights. The rooms are nice, beds are not very comfortable. The service was very nice, they were very cooperative (i didn't like my room because of the twin bed put together so they changed me into a queen bed room). The location is pretty central, i recommend this hotel. Don't expect... More 

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VincciHoteles, Director de Relaciones con Clientes at Vincci Baixa, responded to this review

Dear Mrs. Tranneta, First of all, I want to thank you for taking the time to review your stay with us. I am pleased to read that our reception staff helped you to find a perfect room. They always try their best to get a good stay for our guests. As you said, the Vincci Baixa is located in the... More 

London, United Kingdom
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I liked the location and the service at the hotel; however the rooms are in need of a dire upgrade! We had 3 rooms books - and each of us of had issues with smelly sewage and inconsistent air conditioning. The staff was very helpful in changing our rooms as soon as possible and we appreciate their help with this.... More 

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VincciHoteles, Director de Relaciones con Clientes at Vincci Baixa, responded to this review

Dear Mr. dartchic06, Thank you very much for taking the time to write a review about your recent stay with us at The Vincci Baixa Hotel. While I am really pleased to read that you enjoyed our unbeteable location, I am very disappointed with the shortfails you have described. Please notice that we have a very estrict maintenance plan in... More 

Greece
Level Contributor
40 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The location of the hotel is very convenient for the visitor, as it is near public transport and you can visit many sites on foot. The staff was really friendly and willing to give advice to the visitors about sites and restaurants. It was easy to communicate since their knowledage of the english language was very good.I was also satisfied... More 

Review collected in partnership with Vincci Hoteles

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VincciHoteles, Director de Relaciones con Clientes at Vincci Baixa, responded to this review

Dear Mrs.tzeliza, Thank you very much for posting your review in our hotel profile, I am delighted to read that you enjoyed your stay in Lisbon and in our hotel located in the city centre. Our staff always try to do their best and they want to recommend nice places to visit and good restaurants to make guests hollidays perfect.... More 

Helsinki, Finland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Good location. Easy to go for shopping or for seightseeing. Small rooms, family room is build of two normal rooms, there is door between rooms. Breakfeast is quiet good but In my opinion it is just average.

Was this review helpful? Yes
VincciHoteles, Director de Relaciones con Clientes at Vincci Baixa, responded to this review

Dear Mr.Insinortti, Thank you very much for review your stay in the Vincci Baixa Hotel. As you know we are in the city centre and we are located in a renovated building to conserve the spirit of Portuguese architecture. With this I want to let you know that the rooms can not be much larger, but we try our best... More 

Chicago, Illinois
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I liked both the hotel and the location very much. The hotel is one block from the Praca do Commercio(Plaza). Our room looked into the construction going on next door. I don't think that there were many rooms with a view due to the height of the surrounding buildings. Our standard room was well appointed with a large walk in... More 

Was this review helpful? Yes 1
VincciHoteles, Director de Relaciones con Clientes at Vincci Baixa, responded to this review

Dear Mr. dvhigdon, First of all, I want to thank you for review your stay with us in our TripAdvisor profile. I am delighted to read your review, seeing that you enjoy your days in our hotel. I am so sorry about the bad views from your window, next time we will try to give you a better one. About... More 

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