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Vincci Baixa

#33 of 228 Hotels in Lisbon
Certificate of Excellence
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Rua Do Comercio, 32 a 38 | Rua Do S.Juliao, no 47 a 57, Lisbon, Portugal
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1 room 1 guest
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1,056 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
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Zurich, Switzerland
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed 3 nights with 4 people in two rooms for a city trip to Lisbon. Great location. Nice hotel, very friendly and helpful staff. Rooms are good (mirrors everywhere; not really big - no problem for a city trip - but as advertised) and have a coffee machine. A/C ok - we just let it running during the day... More 

Was this review helpful? Yes 1
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We have just returned from our holiday which included four nights at this lovely hotel. Prior to our arrival, all enquiries regarding our room and travelling to the hotel were efficiently and courteously responded to as were all enquiries were during our stay. Àll public areas were spotlessly clean, as was the room we were in. Breakfast buffet was an... More 

Was this review helpful? Yes 1
VincciHoteles, Director de Relaciones con Clientes at Vincci Baixa, responded to this review

Dear Mr. Tom H, I want to take this opportunity to thank your daughter for choosing our hotel and thank you for taking the time to review your stay. I am pleased to read that all the hotel services were beyond your expectations.Guest’s satisfaction is our aim and we work hard every day to get it. Thank you once again... More 

Greater London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

This hotel has excellent location few yards from famous landmarks,can join most of the tours by bus, tram,boat tour of the river, and Metro to Airport from same Commerce square.Shops,restaurants all nearby,hotel rooms are small, clean,breakfast ok. Staff quite helpful.

Was this review helpful? Yes 1
VincciHoteles, Director de Relaciones con Clientes at Vincci Baixa, responded to this review

Dear Mr. Prakash J Thank you very much for taking the time to leave us a review about your stay at The Vincci Baixa Hotel. I am really pleased to read that you enjoyed our unsurpassable location. Other wise, I am glad to know that you also liked our services and our staff treatment. We work hard everyday to reach... More 

Stoke-on-Trent
Level Contributor
41 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago

The Vincci Baixa is about the only hotel in the downtown area, it is at the foot of the Castle Hill and near the main Rua Augusta. This means every where you want to go is in a short (if steep) walk and it is always down hill on the way back, anyone who has been to Lisbon will know... More 

Was this review helpful? Yes 1
VincciHoteles, Director de Relaciones con Clientes at Vincci Baixa, responded to this review

Dear Mr. BoredScientist, I am taking this opportunity to thank you for choosing The Vincci Baixa Hotel and for taking the time to review your stay. As you said, we are located in a privileged place, near all the main interesting points of the city. I am glad to know that you really appreciate this perfect emplacement. I am pleased... More 

Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The location is perfect! But the rooms are tiny and for some reason during our stay some of our rooms stank. For the same price you can get a nicer hotel, but probably not as good a location as this one. The staff were nice and pleasant. No room service food past 11 pm.

Was this review helpful? Yes
VincciHoteles, Director de Relaciones con Clientes at Vincci Baixa, responded to this review

Dear M. Khaledmarei, Thank you for taking the time to review your stay with us in our profile. I am pleased to read that you enjoyed our location so much and that our employees helped you. I do apologize for the smell in your room and I appreciate your review. These kinds of reviews help us in order to improve... More 

Green Oaks, Illinois
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We loved this little gem of a hotel. The room was small, but we wonder if maybe most rooms are small in Lisbon? The interior design of the lobby, bar, rooms is great and has a fun roman-esk feel to it. The location is close to the water and largest squares in the city the is centrally located to all... More 

Was this review helpful? Yes 3
VincciHoteles, Director de Relaciones con Clientes at Vincci Baixa, responded to this review

Dear Ms. annincardona, Thank you very much for choosing Vincci Baixa Hotel for your stay in Lisbon and take the time to review your stay. I am glad to read that you enjoyed our location and the services provided. In relation with the recommendations given by the front desk staff, I should tell you they are always praised for their... More 

Kingston upon Thames, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

A great little hotel, situated very near the metro, bus stops and trams, the room was very clean, comfortable and had all of the facilities you need, we did not book the breakfast initially but ended up having breakfast in the hotel, a little pricey but a very good selection from the the hot and cold buffet, if you are... More 

Was this review helpful? Yes 1
VincciHoteles, Director de Relaciones con Clientes at Vincci Baixa, responded to this review

Dear Mr. Calve59, Thank you very much for taking the time to review your stay at the Vincci Baixa Hotel. I am glad to read that you enjoyed your days in Lisbon as much as our location and services. We know that is complicated to find somewhere to have breakfast early, that is why we had establish our timetables from... More 

Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel was in an amazing location. The service was very impressive, all the staff was so helpful and went above and beyond our expectations. I rated it 4 stars instead of 5 because the bed was very small, it was not even a queen size for two people and I felt like the room could have been cleaner when... More 

Was this review helpful? Yes
VincciHoteles, Director de Relaciones con Clientes at Vincci Baixa, responded to this review

Dear Ms. Cindyre11a, Thank you very much for choosing our hotel and for taking the time to live us a review. I am glad to know that you had a great experience with us. Guest satisfaction has been always our aim. I am very pleased to read that our hotel as well as the service were beyond your expectations. Thank... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Location was perfect! located in the center of the city and easy to move around. Staff was very friendly and helpful. They helped us make reservations for dinner every day. Two pity things...towel smelled like sewage, and refrig was not cold.

Was this review helpful? Yes 1
VincciHoteles, Director de Relaciones con Clientes at Vincci Baixa, responded to this review

Dear Mr. 貴子 矢, Thank you very for your positive review about your recent stay at Vincci Baixa Hotel. I am glad to read that you enjoyed your stay with us as much as our location, and of course the helpful service given by our staff. They always try their best to make people feel like home. Regarding the towels,... More 

Brussels, Belgium
Level Contributor
2 reviews
4 of 5 stars Reviewed July 23, 2015

We had a really lovely stay for 4 nights at this hotel with our 15 month old daughter. The service and helpfulness of the staff is something that needs to be pointed out, we were very well taken care of with every wish we might have had. The hotel wifi is beyond anything I have ever seen in other hotels,... More 

Was this review helpful? Yes
VincciHoteles, Director de Relaciones con Clientes at Vincci Baixa, responded to this review

Dear Mr. hanx211, Thank you very much for taking the time to review your recently stay with us at Vincci Baixa. I am delighted to read that you really enjoyed our services. Our staff always tries to give their best to make people feel comfortable, even the maintenance department, as you saw, they try to solve every problem as soon... More 

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