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All 218 Lisbon hotels

Eurostars Das Letras

5.0 of 5 Hotel   |   Rua Castilho, 6 - 12, Lisbon 1250-069, Portugal
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Ranked #40 of 218 hotels in Lisbon
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
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824 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
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English first
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Rooms large comfortable and clean, staff friendly and helpful, bit further from Liberdade than stated and via steep hill. Area quite and tranquil and no problems walking during the day or late at night.

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Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Upon arrival we were inform that room won't be ready until 2pm and that someone from the front desk will call us when it becomes available.... We never got the call and waiting until 5pm to discover that room is available when we returned from walking around the city. Second day we came back to our room around 5/6pm to... More

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Madrid, Spain
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I had reserved a large bed and when i got there they said that they had non left. I had stayed there many times and really enjoyed it. I always ask for a large bed, always! This time they failed me... I expected more from a hotel claiming to be a five star hotel. The manager on duty was less... More

Was this review helpful? Yes 1
Trondheim, Norway
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

I stayed at this hotel during a conference in Lisbon. The hotel is very centrally located, but still in a calm and quiet area. The bed was comfortable, and the AC was quiet and good. The cleaners turned down the thermostat on the AC to freezing one day, causing me some problems, but apart from that everything was fine. The... More

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Montreal, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Me and my girlfriend needed a comfortable hotel for our vacation in lisbon and I guess we found it! We booked through Orbitz and the rate was extremly low for 5 days. We couldn't be more pleased with the service; they booked a car for us, showed us on a map the best locations and were always friendly, during our... More

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Dubai, United Arab Emirates
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I spent a few days at the hotel as part of a quick escapade to Portugal. The hotel is very conveniently located near to everything, the big shopping district as well as the center of town, and the nightlife. The service is very personalised and the staff are very courteous. The rooms are very decent, a bit small but good... More

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Newcastle upon Tyne, United Kingdom
17 reviews 17 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is not a 5* hotel as purported. Rooms are okay, clean, with a small TV with a defunct remote. Beds comfortable and air conditioning was good. Not luxurious by any means but fine. Service was mixed - in some places good, especially reception staff. Service at breakfast was absolutely hapless and on one occasion incredibly rude. Breakfast buffet itself... More

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Top Contributor
138 reviews 138 reviews
44 hotel reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed July 26, 2014

What a gem of a hotel.. large enough to have all facilities but small enough to be personal. Rooms are superb.... Very modern and sleek with all the extras you want. The staff are so excellent to from the minute you walk in they are explaining the hotel to you and the surrounding areas and giving you tips of where... More

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Kuala Lumpur, Malaysia
17 reviews 17 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 23, 2014

Had a comfortable 6 night stay at the hotel which is quite centrally located. Do be mindful though that the walk to/fro the main shopping street can be quite a chore because of the slopes. The staff is exceptionally friendly, helpful and knowledgeable at the front desk though I would not say the same for the team manning the place... More

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Lisbon, Portugal
Top Contributor
60 reviews 60 reviews
30 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed July 18, 2014

Good hotel with excellent location in the city of Lisbon. The staff are helpful and the facilities are ok, but the management need to review some finishes quality on the rooms. More a 4 stars, than a 5 stars.

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Additional Information about Eurostars Das Letras

Address: Rua Castilho, 6 - 12, Lisbon 1250-069, Portugal
Location: Portugal > Estremadura > Lisbon
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Eurostars Das Letras 5*
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Also Known As:
Eurostars Das Letras Lisbon
Eurostars Das Letras Hotel Lisbon

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#30 Business Hotel in Lisbon #32 Family Hotel in Lisbon #34 Luxury Hotel in Lisbon #37 Romantic Hotel in Lisbon
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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