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Hotel Estrela de Fatima

#5 of 39 Hotels in Fatima
Certificate of Excellence
Rua Conego Formigao 40 | Apartado 260, Fatima 2460 - 908, Portugal
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Hotel Estrela de Fatima
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Hotel Estrela de Fatima
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154 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sao Paulo, Brazil
Top Contributor
64 reviews 64 reviews
12 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed in this hotel only one night but would easily stay longer. The hotel is conveniently located next to the sanctuary. The room is spacious very clean and confortable. The hotel service is also nice, they have a grea buffet for lunch and dinner. The staff is kind and willing to help. The only downside is the internet conection.mimstayed... More 

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 8, 2015

Located across the street from the Basilica, the Hotel Estrela Fatima is very clean, has excellent service, and is very accommodating. The Wifi works excellent ,there is a bar downstairs and a common lounge. The small shops to buy local and religious goods are located just around the corner.

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João M, Gerente de relações com clientes at Hotel Estrela de Fatima, responded to this review

Dear Ethelyn D , Thank you for sharing your opinion about us in Tripadvisor. We are very pleased with your commentary and very glad to know you had such a good stay in Fátima with us. King Regards, João Monteiro More 

Kilkenny, Ireland
Contributor
19 reviews 19 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 6, 2015

Myself and my wife enjoyed our stay in this hotel, the room was very clean, the staff was attentive and helpful. The hotel was situated in the centre of the town which was ideal for us. We would have no hesitation in going back

Was this review helpful? Yes
João M, Gerente de relações com clientes at Hotel Estrela de Fatima, responded to this review

Dear pauline19641970, Thank you for your words about the hotel. We were glad that we were able to provide you a pleasant stay and know that our services have reached your satisfaction. We hope you during the next visit. Regards, João Monteiro, More 

New York City, New York
1 review
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed December 24, 2014

I stayed at this hotel in December 2014, the advertisement says it is a 4 star hotel, number 3/39 in the area by tripadvisor. The lobby of the hotel is well kept, but the rooms are old, and small. We requested a 3 adult room and paid for it but they gave us a 2 twin bed room with an... More 

Was this review helpful? Yes 2
Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 18, 2014

This hotel is what to need for your visit to Fatima. i was suggested to us from our travel agent as we were 5 person of one family with reduced mobilty for two person ( on wheel chair ) we got for them a special room the rooms were nice spacious clean and all what you need as peligrin coming... More 

Was this review helpful? Yes 1
João M, Gerente de relações com clientes at Hotel Estrela de Fatima, responded to this review

Dear Antoine A, Thank you for sharing your opinion about us in Tripadvisor. We are very pleased with your commentary and very glad to know you had such a good stay in Fátima with us. Wish you an excellent New Year 2015 and hope to see again! King Regards, João Monteiro More 

Phoenix, Arizona
Senior Contributor
43 reviews 43 reviews
20 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed October 4, 2014

The hotel check-in was easy and we had a beautiful view of the grounds at Fatima. Everything looked pristine about the town except for the endless parade of tour buses. This is a tourist city and it is hard to ignore after viewing the Sanctuary. I am glad we visited, but the curio shops are endless. The wireless did not... More 

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João M, Gerente de relações com clientes at Hotel Estrela de Fatima, responded to this review

Dear Aircsi, I am sorry that you have not taken better advantage of your stay with us. The internet service had some electrical problems during your stay, but it is working fine now. For the rest, we apologize for not being in accordance with their expectations. After all, hope you visit us again and give us a second chance. Best... More 

Ramla, Israel
Contributor
19 reviews 19 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 7, 2014

We stayed there just for 1 night. The lobby is small and so are the lifts, but that is the only complaint. On the other hand there are quite a few places one can sit down and chat within the hotel. The rooms were clean with comfortable beds, nice view of the sanctuary. Breakfast was satisfying. We also has dinner... More 

Was this review helpful? Yes 1
Claudia S, Guest Relations Manager at Hotel Estrela de Fatima, responded to this review

Dear Shlomo, Thank you for your comments. I'm glad you liked our hotel and we will try to improve on the least best things we have. We hope to see you again. בברכה, Cláudia Silva More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 3, 2014

Fantastic hotel location is just across the road from the sanctuary , it is very clean and comfortable, the staff were great , the breakfast had a good choice of juices, cereal, hams, cheeses, yogurts, sausage, egg, breads, fruits, etc would highly recommend this hotel for a visit to Fatima ,

Was this review helpful? Yes 1
Claudia S, Guest Relations Manager at Hotel Estrela de Fatima, responded to this review

Dear kmdoherty, Thank you for your lovely avaliation. We hope you'll return to stay with us and that you will enjoy it just as much or even more as you did this time. Best regards, Cláudia Silva More 

Providence, Rhode Island
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed June 30, 2014 via mobile

This hotel was perfectly located across from the Sanctuary and we had a view from our room. This allowed us to hear the bells and prayers from the room. There was plenty of room. It was very comfortable.

Was this review helpful? Yes
Claudia S, Guest Relations Manager at Hotel Estrela de Fatima, responded to this review

Dear CVB2014, Thank you so much for your remarks. We're really glad you were able to enjoy a beautiful time with us in Fátima and we hope to see you again. Best regards, Cláudia Silva More 

Singapore, Singapore
Top Contributor
167 reviews 167 reviews
34 hotel reviews
121 helpful votes 121 helpful votes
5 of 5 stars Reviewed May 25, 2014

Didn't expect to stay in such a nice hotel during a pilgrimage. The location is excellent, just a short walk from the bus station and across from the santuary square. The room was of a good size with twin comfortable beds, a good size desk and very clean bathroom with ample toiletries. The check in process was smooth and the... More 

Was this review helpful? Yes
Claudia S, Guest Relations Manager at Hotel Estrela de Fatima, responded to this review

Thank you for all the good words. It was our pleasure to have you as our guest and I'm really glad you left with some good memories of us and Fátima. The main courses we have at our restaurant are different at every meal and hopefully you'll like it more the next time, but I'm happy to know you were... More 

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