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Hotel Estrela de Fatima

#4 of 39 Hotels in Fatima
Certificate of Excellence
Rua Conego Formigao 40 | Apartado 260, Fatima 2460 - 908, Portugal
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Hotel Estrela de Fatima
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Hotel Estrela de Fatima
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139 reviews from our community

Traveler rating
    75
    51
    10
    1
    2
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54
31
6
5
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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New York City, New York
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 24, 2014

I stayed at this hotel in December 2014, the advertisement says it is a 4 star hotel, number 3/39 in the area by tripadvisor. The lobby of the hotel is well kept, but the rooms are old, and small. We requested a 3 adult room and paid for it but they gave us a 2 twin bed room with an... More 

Was this review helpful? Yes 2
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 18, 2014

This hotel is what to need for your visit to Fatima. i was suggested to us from our travel agent as we were 5 person of one family with reduced mobilty for two person ( on wheel chair ) we got for them a special room the rooms were nice spacious clean and all what you need as peligrin coming... More 

Was this review helpful? Yes 1
João M, Gerente de relações com clientes at Hotel Estrela de Fatima, responded to this review

Dear Antoine A, Thank you for sharing your opinion about us in Tripadvisor. We are very pleased with your commentary and very glad to know you had such a good stay in Fátima with us. Wish you an excellent New Year 2015 and hope to see again! King Regards, João Monteiro More 

Phoenix, Arizona
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed October 4, 2014

The hotel check-in was easy and we had a beautiful view of the grounds at Fatima. Everything looked pristine about the town except for the endless parade of tour buses. This is a tourist city and it is hard to ignore after viewing the Sanctuary. I am glad we visited, but the curio shops are endless. The wireless did not... More 

Was this review helpful? Yes
João M, Gerente de relações com clientes at Hotel Estrela de Fatima, responded to this review

Dear Aircsi, I am sorry that you have not taken better advantage of your stay with us. The internet service had some electrical problems during your stay, but it is working fine now. For the rest, we apologize for not being in accordance with their expectations. After all, hope you visit us again and give us a second chance. Best... More 

Ramla, Israel
Contributor
18 reviews 18 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 7, 2014

We stayed there just for 1 night. The lobby is small and so are the lifts, but that is the only complaint. On the other hand there are quite a few places one can sit down and chat within the hotel. The rooms were clean with comfortable beds, nice view of the sanctuary. Breakfast was satisfying. We also has dinner... More 

Was this review helpful? Yes 1
Claudia S, Guest Relations Manager at Hotel Estrela de Fatima, responded to this review

Dear Shlomo, Thank you for your comments. I'm glad you liked our hotel and we will try to improve on the least best things we have. We hope to see you again. בברכה, Cláudia Silva More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 3, 2014

Fantastic hotel location is just across the road from the sanctuary , it is very clean and comfortable, the staff were great , the breakfast had a good choice of juices, cereal, hams, cheeses, yogurts, sausage, egg, breads, fruits, etc would highly recommend this hotel for a visit to Fatima ,

Was this review helpful? Yes 1
Claudia S, Guest Relations Manager at Hotel Estrela de Fatima, responded to this review

Dear kmdoherty, Thank you for your lovely avaliation. We hope you'll return to stay with us and that you will enjoy it just as much or even more as you did this time. Best regards, Cláudia Silva More 

Providence, Rhode Island
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed June 30, 2014 via mobile

This hotel was perfectly located across from the Sanctuary and we had a view from our room. This allowed us to hear the bells and prayers from the room. There was plenty of room. It was very comfortable.

Was this review helpful? Yes
Claudia S, Guest Relations Manager at Hotel Estrela de Fatima, responded to this review

Dear CVB2014, Thank you so much for your remarks. We're really glad you were able to enjoy a beautiful time with us in Fátima and we hope to see you again. Best regards, Cláudia Silva More 

Singapore, Singapore
Top Contributor
162 reviews 162 reviews
34 hotel reviews
119 helpful votes 119 helpful votes
5 of 5 stars Reviewed May 25, 2014

Didn't expect to stay in such a nice hotel during a pilgrimage. The location is excellent, just a short walk from the bus station and across from the santuary square. The room was of a good size with twin comfortable beds, a good size desk and very clean bathroom with ample toiletries. The check in process was smooth and the... More 

Was this review helpful? Yes
Claudia S, Guest Relations Manager at Hotel Estrela de Fatima, responded to this review

Thank you for all the good words. It was our pleasure to have you as our guest and I'm really glad you left with some good memories of us and Fátima. The main courses we have at our restaurant are different at every meal and hopefully you'll like it more the next time, but I'm happy to know you were... More 

Vienna, Virginia
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed May 22, 2014

Stayed here as a solo traveller to Fatima. The staff was more than hospitable in ensuring that I was okay and well taken care of. The rooms were very comfortable, clean, and spacious. The view from my window was of the sanctuary and I heard the bells ring every morning and afternoon! Loved the location--- for a solo traveller, it... More 

Was this review helpful? Yes
Claudia S, Guest Relations Manager at Hotel Estrela de Fatima, responded to this review

Dear SanFrancesco3, I appreciate all your comments about us and our hotel. We really want our guests to be comfortable and pleased and I'm happy to see that everything went well for you and that you left us with a good memory of us and Fátima. We hope we may see you and welcome you again. Best regards, Cláudia Silva More 

Itu, SP
Top Contributor
162 reviews 162 reviews
60 hotel reviews
69 helpful votes 69 helpful votes
1 of 5 stars Reviewed May 4, 2014

worst impossible. On checkin did not respect my booking for a double bed. Garage is astonishing. Internet doesnt work. You should first like their page and only than you go on line- but no sign. Never Bathroom is a nightmare: shower is not stable, with ridiculous curtain, towels of 5th category and restaurant with bad food. As I said, run... More 

Was this review helpful? Yes 2
Claudia S, Gerente de relações com clientes at Hotel Estrela de Fatima, responded to this review

Dear Eduardo, I'm sorry you did not enjoy your stay with us. The internet service had some electric problems that day but it is working fine now. As for the rest I regret it wasn't of your taste. Despite all, I hope you visit us again and give us a second chance. Best regards, Cláudia Silva More 

Criciuma, SC
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 25, 2014

Very friendly people. Nice, clean and comfortable hotel. A few steps from the Sanctuary (just across the street). The only problem in the rooms is the amount of channels on tv (very few options). Restaurant very good with reasonable prices, and excelent breakfast.

Was this review helpful? Yes 1
Claudia S, Gerente de relações com clientes at Hotel Estrela de Fatima, responded to this review

Thank you very much for your remarks. We have a total of 24 channels, but we'll see what we can do to improve that service. I hope we may see you again at our hotel. Best regards, Cláudia Silva More 

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