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Fortaleza do Guincho

Travelers' Choice award winner
Estrada do Guincho, Cascais 2750-642, Portugal
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Best prices for: 1 room 1 guest
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Fortaleza do Guincho
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Fortaleza do Guincho
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286 reviews from our community

Traveler rating
    200
    57
    17
    10
    2
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33
175
6
18
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Loveland, Colorado
Top Contributor
172 reviews 172 reviews
61 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is very much a high end place in a wonderful location--right on the beach outside of Cascais. The staff is to be commended--very attentive and also very correct. I suppose a lot of clients like that, but I appreciate seeing people smile and laugh. The rooms are made up to make you think you are in a castle--faux gothic... More 

Was this review helpful? Yes 1
Birmingham
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Had a lovely unexpected stay here last week, whilst up from the algarve to visit Lisbon. It was out of season so the price was good and it looked beautiful on the photos. Firstly the photos did it justice, it really was in a lovely setting and although a bit bland on the outside (it was a fort) the inside... More 

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Guincho0, Diretor de vendas at Fortaleza do Guincho, responded to this review

Good afternoon from Hotel Fortaleza do Guincho, First of all I would like to thank you for your time and comments. I am really sorry that you did not like our restaurant; as matter of fact our restaurant has got one Michelin star and therefore the food is quite elaborate; still in our bar it is possible to have something... More 

London, United Kingdom
Top Contributor
132 reviews 132 reviews
49 hotel reviews
107 helpful votes 107 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The location of this hotel is excellent with views out to sea and a lovely old building. However, I did not think it was up to the usual Relais and Chateaux standards. The tables in the bar area were left uncleared of glasses and plates for some time and twice we had to sit at uncleared tables while waiting to... More 

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Guincho0, Diretor de vendas at Fortaleza do Guincho, responded to this review

Good afternoon from Hotel Fortaleza do Guincho, First of all I would like to apologize for my late answer. We are really sorry to learned that we were not able to meet your expectations. Please be sure that all your comments will be shared with the General Manager, staff and will be taken in consideration in order to improve our... More 

Soleuvre, Luxembourg
Top Contributor
65 reviews 65 reviews
24 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed April 15, 2015

this hotel is an original fortress which lies on a rock overlooking the ocean and the very famous Guincho Beach, about 5km from Cascais center. the property is absolutely beautiful, you really have the feeling to be in an old fort. all areas are quite well kept, it needs some maintenance but overall is really good looking. the hall is... More 

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Guincho0, Diretor de vendas at Fortaleza do Guincho, responded to this review

Good afternoon from Hotel Fortaleza do Guincho, First of all I want to thank you for your comments about our Hotel. I have to say that all the reviews are important for us, but yours since you took the time to talk about almost all the spaces available in the Hotel, it is even more important for us. Please be... More 

Lisbon, Portugal
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed April 9, 2015

We've spend one night here, during St Valentine's day. The building, an ancient fortress is really nice and when you enter you feel like you're in a very special place. They just have a few rooms and a nice bar and a restaurant with a amazing view. The amazing thing was the service. The employee that show us the room... More 

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Guincho0, Diretor de vendas at Fortaleza do Guincho, responded to this review

Dear Mrs. Ribeiro, First of all I would like to thank you for your time and for leaving your comments about our property in the TripAdvisor. I am really sorry that you did not appreciate the way my colleague escort you to your room. Unfortunately we bellow to an association and we do have rules to follow; still and taking... More 

Dublin, Ireland
Senior Contributor
34 reviews 34 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 16, 2015

Top class hotel of the highest standing. Charming in its location and what a wonderful place to escape to.Staff very well trained and especially Francisco in the bar,always willing to take part in conversation and listen.The scenery was outstanding and the view from the dining room at breakfast,hard to beat.The drive into Cascais along the Guincho coast,15 mins,fantastic,with the waves... More 

Was this review helpful? Yes 1
Guincho0, Diretor de vendas at Fortaleza do Guincho, responded to this review

Good afternoon from Hotel Fortaleza do Guincho, What a pleasure to read your comments. How happy we are to know that you have enjoyed your stay in our Hotel. We really hope to welcome you again. Thank you very much for sharing your experience with the TripAdvisor community. We remain at your entire disposal for any further information. Hotel Fortaleza... More 

Dublin, Ireland
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed March 16, 2015

I recently had the privelage of spending 5 nights in this charming hotel. It was perfect for our stay. We were not disappointed by anything, the website portrays the hotel exactly as it is. The breathtaking views every morning while we ate breakfast was superb, the tea and scones at 5.00pm when we arrived back from a day out were... More 

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Guincho0, Diretor de vendas at Fortaleza do Guincho, responded to this review

Good afternoon from Hotel Fortaleza do Guincho, What a pleasuer to read your comments. You can not imagine how much does it represent for us; since our daily goal is to make our guest as happy as possible. Thank you so much for your nice comments about our properyt and staff. One last word to thank you for sharing your... More 

toronto
Top Contributor
85 reviews 85 reviews
32 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed March 4, 2015

One of the nicest boutique hotels I have ever visited. The view alone can easily be a postcard. It's actually nicer than a postcard. If you like roaring waves, this is your place. The restaurant dinner is very expensive but well worth the splurge if there is something you like on the rather limited menu. The staff is wonderfully helpful... More 

Was this review helpful? Yes
Guincho0, Diretor de vendas at Fortaleza do Guincho, responded to this review

Good afternoon from Hotel Fortaleza do Guincho, Thank you very much for your nice comments about our Hotel. We are really happy to know that you had a nice time with us. We really hope to have the the pleasure to welcome you again. Please be sure that we will try to have a softer pillow for your next trip... More 

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed March 1, 2015

This hotel is pretty old and needs renovation. Water stinks chlorine and you can feel this smell in the room. Bathroom is disaster, bath already changed white color for brown and shower was not working. There is Michelin restaurant where food was delicious but service was unpleasant and asking us why we want feed kids there if they can not... More 

Was this review helpful? Yes 2
Guincho0, Diretor de vendas at Fortaleza do Guincho, responded to this review

Good afternoon from Hotel Fortaleza do Guincho, I really regret that we were not able to meet your expectations. Please be sure that your comments will be taken in consirations in order to improve our services. With our best regards. Hotel Fortaleza do Guincho Relais & Chateaux Mariana Franco More 

Munich, Germany
Top Contributor
78 reviews 78 reviews
40 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed January 18, 2015

The place does offer the fantastic views you can see on the website. We were there in winter time, so no swimming and sunbathing, but it was worth the visit anyway - just for walking and hiking. Unfortunately we had a room above the aircondition ventilators, which are loud. We expected to sleep with open windows and to hear the... More 

Was this review helpful? Yes 2
Guincho0, Diretor de vendas at Fortaleza do Guincho, responded to this review

Good afternoon from Hotel Fortaleza do Guincho, First of all I would like to thank you for your time and for sharing your experience with the TripAdvisor community. We are totally aware that some people are much more sensitive then other to noise, and therefore we are already taking mesures to improve our aircondition ventilators. We expect that to be... More 

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