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Fortaleza do Guincho

Travelers' Choice award winner
Estrada do Guincho, Cascais 2750-642, Portugal
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313 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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Larchmont, New York
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We were just driving and the hotel drew us in from the road . We walked into to a stunning place with presence and had no idea the level of the hotel .We were welcomed . We had a drink on the back Patio overlooking the beach .Water view was stunning . It was a memorable stop .

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Bangalore, Karnataka, India
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was by far one of the most beautiful hotels that I had visited, simply because of the magnificent view! It overlooks the beach and it is breathtaking. The hotel had an old charm and the rooms were beautiful. Food was excellent and the ballroom was like something out of game of thrones. Really wonderful staff, extremely helpful. It does... More 

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Guincho0, Diretor de vendas at Fortaleza do Guincho, responded to this review

Good morning from Hotel Fortaleza do Guincho Relais & Chateaux, Thank you so much for your time, and for sharing your experience with the TripAdvisor community. It is always a metter of happiness for all of us when we are able to reach our guests expectations. We are so happy to learn that you have enjoyed your stay with us.... More 

London UK
Level Contributor
149 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Visited for just 1 night in early August- hotel located on a rocky headland overlooking stunning sandy beaches full of kite and wind surfers - 10/10 for location. Check in was advertised at 3 pm but we finally had access at 4.45pm- we were offered free drinks and the excuse was that they were "fully booked" - hardly a valid... More 

Was this review helpful? Yes 1
Guincho0, Diretor de vendas at Fortaleza do Guincho, responded to this review

Good afternoon from Hotel Fortaleza do Guincho Relais & Chateaux, Please accept our apologies for not being able to provide you the service you should expect from a Relais & Chateaux Hotel. We sincerely regret all the incidents during your stay with us. We hope to have the chance to welcome you again, since we can and know how to... More 

Bucharest, Romania
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The words is not enough for describe this place. If you want to see a fairy-tale place, than you must go to see this place: it's a place where God came on the Earth. Silent, ocean, best seafood, excellent accommodation, polite people. If you like to play surf, or to swim, I recommend you to go there in august.

Was this review helpful? Yes 2
Guincho0, Diretor de vendas at Fortaleza do Guincho, responded to this review

Good afternoon from Hotel Fortaleza do Guincho, Thank you so much for your time and words about our property. As you said, we really hope to be able to provide an experience to each one of our guest, and to make them feeling like being in a fairy tails story. It looks like we achieved that; what a pleasure !!!... More 

Belfast
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We booked into this hotel for 4 nights but checked out after 3. It did not feel like a 5 star hotel. Room we were given had a side sea view, which we were not happy with. Staff very helpful and upgraded us to a suite for 2 nights at no extra charge. Breakfast was not what we would have... More 

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Guincho0, Diretor de vendas at Fortaleza do Guincho, responded to this review

Good afternoon from Hotel Fortaleza do Guincho, First of all we would like to thank you for your nice words about our staff; as you said we do try very hard to accommodate our guests whishes as long as it is possible. We are really sorry that we were not able to meet your expectations; we feel sorry that you... More 

Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Great hotel, Clean - Quiet - not for kids - romantic. The stuff is very friendly and always ready to assist. I did have a small incident with one of the lounge/breakfast ladies/stuff but after I addressed the issue with management I was immediately offered an apology. The food is good, role are freshly baked on site , good coffee... More 

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Guincho0, Diretor de vendas at Fortaleza do Guincho, responded to this review

Good afternoon from Hotel Fortaleza do Guincho, It is with great pleasure we read your comment in TripAdvisor; we are really happy to learned that you have enjoyed your time in our Hotel. As you have mentioned we don't have a pool but we do have an unique location by the Atlantic ocean, and close by the major points of... More 

A TripAdvisor Member
4 of 5 stars Reviewed July 21, 2015

So, hands down good food. Nice little in betweeners. Blockbuster view of the Atlantic Ocean. The staff were really nice and tried to offer good service. The bad: 1. Poor house port 2. Never really cleaned the table from breadcrumbs 3. Water not filled regularly.

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Guincho0, Diretor de vendas at Fortaleza do Guincho, responded to this review

Good afternoon from Hotel Fortaleza do Guincho, Thank you very much for your time and comments. Please be sure that all your remarks will be taken in consideration in order to improve our services. We hope to have the pleasure to welcome you again. With our best rgards. Hotel Fortaleza do Guincho Relais & Chateaux Mariana Franco More 

Level Contributor
50 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed July 17, 2015

This restaurant very luxury as you are served with christofle. The servers are nice and tried everything to please us. But I felt also they were snobs with other clients. The restaurant decorations is outstanding you will really enjoy the luxury place. As for food it was excellent but I had better plates at other restaurants in Portugal (Algarve area),... More 

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Guincho0, Diretor de vendas at Fortaleza do Guincho, responded to this review

Good afternoon from Hotel Fortaleza do Guincho, First of all, I would like to thank you for your time, and for sharing your experience with the TripAdvisor community. We are really pleased to know that you have enjoyed your time in our restaurant at dinner time; we feel sorry that your experience at lunch time wasn't that good since we... More 

Dallas, Texas
Level Contributor
5 reviews
5 of 5 stars Reviewed July 12, 2015

While we didn't stay at the hotel, we stopped in for a drink on the terrace on our way to Sintra in May. We ended up talking to DIEGO in the reception area and once he learned we did not have a set itinerary for our trip in Portugal he jumped in and immediately offered to help us plan our... More 

Was this review helpful? Yes
Guincho0, Diretor de vendas at Fortaleza do Guincho, responded to this review

Good afternoon from Hotel Fortaleza do Guincho, Thank you so much for your comments, we are really happy to know that Diogo was able to help you making your itinerary. We hope you have enjoyed your time in Portugal and should you come to Portugal again please come back to visit us. We remain at your entire disposal for any... More 

Oslo, Norway
Level Contributor
66 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed July 11, 2015

Stayed here for three days, many years ago with a friend, and wanted to write a review. Stunning setting, perched atop a (many times windy) hill, wonderful architecture, (an old fort), professional and kind staff, albeit I found the rooms a bit small, but well appointed and comfortable. We were requested to wear long-trousers in the reataurant, which I did... More 

Was this review helpful? Yes
Guincho0, Diretor de vendas at Fortaleza do Guincho, responded to this review

Good afternoon from Hotel Fortaleza do Guincho, Thank you so much for your comment after a so long time. We really hope not to have to wait that long to welcome you again. Please do not worry about the dress code, since the " maître d'Hôtel and the Chefe " will be more than happy to welcome you wearign a... More 

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