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Fortaleza do Guincho

5.0 of 5 Estrada do Guincho, Cascais 2750-642, Portugal
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Fortaleza do Guincho
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Fortaleza do Guincho
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266 reviews from our community

Traveler rating
    186
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    14
    10
    2
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27
167
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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toronto
Top Contributor
80 reviews 80 reviews
30 hotel reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed yesterday NEW

One of the nicest boutique hotels I have ever visited. The view alone can easily be a postcard. It's actually nicer than a postcard. If you like roaring waves, this is your place. The restaurant dinner is very expensive but well worth the splurge if there is something you like on the rather limited menu. The staff is wonderfully helpful... More 

Was this review helpful? Yes
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

This hotel is pretty old and needs renovation. Water stinks chlorine and you can feel this smell in the room. Bathroom is disaster, bath already changed white color for brown and shower was not working. There is Michelin restaurant where food was delicious but service was unpleasant and asking us why we want feed kids there if they can not... More 

Was this review helpful? Yes
Guincho0, Diretor de vendas at Fortaleza do Guincho, responded to this review

Good afternoon from Hotel Fortaleza do Guincho, I really regret that we were not able to meet your expectations. Please be sure that your comments will be taken in consirations in order to improve our services. With our best regards. Hotel Fortaleza do Guincho Relais & Chateaux Mariana Franco More 

Munich, Germany
Top Contributor
71 reviews 71 reviews
36 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed January 18, 2015

The place does offer the fantastic views you can see on the website. We were there in winter time, so no swimming and sunbathing, but it was worth the visit anyway - just for walking and hiking. Unfortunately we had a room above the aircondition ventilators, which are loud. We expected to sleep with open windows and to hear the... More 

Was this review helpful? Yes 2
Guincho0, Diretor de vendas at Fortaleza do Guincho, responded to this review

Good afternoon from Hotel Fortaleza do Guincho, First of all I would like to thank you for your time and for sharing your experience with the TripAdvisor community. We are totally aware that some people are much more sensitive then other to noise, and therefore we are already taking mesures to improve our aircondition ventilators. We expect that to be... More 

Leeds, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 19, 2014

I visited Fortaleza do Guincho in September. Stumbled across it whilst staying in Sintra. Called in for a drink - amazing views across the sea. Had a bottle of champagne and was made to feel very welcome. If you're in the area would definitely recommend a visit. Next time I would stay for a meal as the menu looked amazing!

Was this review helpful? Yes 1
Guincho0, Diretor de vendas at Fortaleza do Guincho, responded to this review

Good afternoon from Hotel Fortaleza do Guincho, What a great news; although two months passed, you still remember the nice time you have spend in our Hotel. That is exacly what we work for !!!! We really hope to have the pleasure to welcome you again at Hotel Fortaleza do Guincho, and that time you should enjoy one of the... More 

London
Top Contributor
115 reviews 115 reviews
56 hotel reviews
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed November 17, 2014

Excellent service on our arrival. True, the hotel wasn't full, but I expect it's really good at any time, as you would expect at a Relais & Chateau hotel. We booked a room with a view, and were rewarded with foaming seas. The beach nearby offers a good walk to the next fort to work up an appetite for Michelin-starred... More 

Was this review helpful? Yes
Guincho0, Diretor de vendas at Fortaleza do Guincho, responded to this review

Good morning from Hotel Fortaleza do Guincho, Nice to hear from you. Thank you very much for your time and for sharing your experience with the TripAdvisor community. It is always a metter of happiness for us when guest enjoy their time in our Hotel. I am happy to know that you have enjoyed your meal in our restaurant and... More 

Costa Rica & the United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 16, 2014

Great fortress with a beautiful view off the water. Great service & wonderful food. We ate at the Michelin star restaurant & it was amazing. I would stay at this hotel again, my only complaint is that it's very far from any kind of downtown so they should offer free shuttle services every few hours or so to accommodate guests... More 

Was this review helpful? Yes 1
Guincho0, Diretor de vendas at Fortaleza do Guincho, responded to this review

Good morning from Hotel Fortaleza do Guincho, Thank you very much for your kind words about our Hotel. It is always a matter of pleasure to learn that our guests had a nice time in our Hotel. In what regards your comment concerning our location I will share it with my General Manager ; still I woudl like to point... More 

Yreka, California
Senior Contributor
28 reviews 28 reviews
26 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed October 31, 2014

This former fortress, now turned into a beautiful Relais & Chateau hotel has a beautiful lobby, authentic well decorated rooms, and views of the ocean from the restaurants, lounges and bedrooms. But the best part of this hotel is the top notch chef who takes culinary cuisine to a new level. While the breakfast buffet is well stocked with a... More 

Was this review helpful? Yes 2
Guincho0, Diretor de vendas at Fortaleza do Guincho, responded to this review

Good afternoon from Hotel Fortaleza do Guinho, It is always a matter of great joy to learn that our guests have spent a nice time in our property. A comment like yours it is the best reward we can get since this is why we work every day !!!! We sincerely thank you for your nice words and for sharing... More 

London, United Kingdom
1 review
4 of 5 stars Reviewed October 22, 2014

The service was brilliant especially the barman who was attentive and friendly. The location was picturesque and views as promised. The restaurant on site is definitely worth dining in, with views over the Atlantic that are breathtaking. The only small negatives were 1/that the whirlpool jet spa bath did not work, we could not get a room change either as... More 

Was this review helpful? Yes
Guincho0, Diretor de vendas at Fortaleza do Guincho, responded to this review

Good morning from Hotel Fortaleza do Guincho, It is with great pleasure we have learned that you have enjoyed your time in our Hotel. We just feel sorry that we were not able to answer to all your wishes. I are trying to understand why the whirlpool jet spa bath was not working in both rooms !! thank you for... More 

Massachusetts
Contributor
11 reviews 11 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed October 8, 2014

My husband and I stayed here for only one night, which was not long enough. We had car trouble and Mr. Alexandre was very helpful in trying to assist us with our rental car. The hotel is absolutely beautiful and has magnificent views of the ocean. Our room was very nice on the second floor and we had a fabulous... More 

Was this review helpful? Yes
Guincho0, Diretor de vendas at Fortaleza do Guincho, responded to this review

Good afternoon from Hotel Fortaleza do Guincho, Thank you so much for your message and kind words about our staff and Hotel and for sharing it with the TripAdvisor community. It is wonderful to hear that you have enjoyed your stay; I will pass that information to my colleagues and specially to Alexander. A message like yours is the best... More 

Chicago, Illinois
Top Contributor
103 reviews 103 reviews
33 hotel reviews
50 helpful votes 50 helpful votes
2 of 5 stars Reviewed September 26, 2014

We hoped for so much at this fabulously located hotel, but were really disappointed. The service was "spotty"; on more than one occasion, we were apparently forgotten for long periods. This happened at check in, check out and in the bars. Our room was somewhat worn. It was adequate, but less comfortable than we'd been expecting; there is only so... More 

Was this review helpful? Yes 3
Guincho0, Diretor de vendas at Fortaleza do Guincho, responded to this review

Good morning from Hotel Fortaleza do Guincho, First of all I would like to apologize for my late answer. It is with great sadness we read yours comments about our Hotel, specailly knowing that you had a so great expectation about your stay. Please be sure that we are not resting in our laurels; as a matter of fact we... More 

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Additional Information about Fortaleza do Guincho

Address: Estrada do Guincho, Cascais 2750-642, Portugal
Location: Portugal > Central Portugal > Lisbon District > Cascais
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Fortaleza do Guincho 5*
Number of rooms: 27
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Also Known As:
Fortaleza Do Guincho Cascais
Fortaleza Do Guincho Hotel Cascais
Hotel Style:
#3 On the Beach Hotel in Cascais
#5 Luxury Hotel in Cascais
#5 Romantic Hotel in Cascais
#8 Business Hotel in Cascais
#9 Family Hotel in Cascais

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