This was the 1st time my partner and I have been able to take a holiday without the children (who have all now grown up). We have been to Cascais on many occasions and just love it to bits. This time was to be special and we wanted to do the hotel thing. My friend investigated the options and came... more

We travelled as a family of 7 including two small children and all agreed that the holiday was fantastic. The hotel was well located - near the beautiful marina and a nice walk into the town. Our accommodation was very good - we had three large rooms together on the ground floor. The staff were helpful, the breakfast buffet was... more

First of all the performance of the staff is second to none, the receptionists are always efficient and willing to help, the barmen are always friendly and provide a good service and the restaurant staff are always amiable, helpful and provide a professional and accomplished service. The choice of food both at breakfast and dinner is superb. In the evening... more

The first thing to note about this hotel is how unfriendly and downright cranky the staff are. We booked in quite late as our flights arrived in late. When we arrived our room had been accidentally cancelled. We had booked a seaview room however we were given a room on the groundfloor with no balcony facing into a wall. The... more

We checked in quite late to the hotel-around ten pm. However the staff there had accidentally cancelled our room which was a seaview room and had to put us in an inferior room. Worst of all the staff were going to charge us the rate of a seaview room until we queried this the next day. The food in the... more

having stayed last year in another vila gale hotel near alubfeira (which was faultless) I was extremely disappointed with the Cascais one. Staff were very unfriendly except for one waiter called Didier. There were so many rules and regulations and things that the "Managerr did not like" that we began to wonder who was paying the bill. For instance I... more

Myself and my husband stayed in this hotel for a week in June. We had a sea view room on the 5th floor which had fab views. Rooms are lovely and spacious. Flat screen tv, air con etc. Hotel itself is really nice with a lovely pool area. My only couple of complaints would be that the staff on front... more

Hotel was clean. Location was okay but a good ten minute walk to any activities in town. Hotel staff was very matter of fact, not too friendly. Phone in room did not work and could not fix it. Went to the restuarant to get deserts since could not call room service. Restuarant sent us to bar, bartender got upset and... more

We stayed here at the same time last year but the renovation programme has now been completed and the hotel is looking much nicer. Our room was a good size with a balcony and sea view - it's worth paying the extra for this. The colour scheme is nice, if a little dark. The public rooms have been decorated too.... more