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All 22 Cascais hotels »

Vila Gale Cascais

4.0 of 5
Rua Frei Nicolau de Oliveira, No. 80 | Parque da Gandarinha, Cascais 2750-641, Portugal
Hotel amenities
Vila Gale Cascais
Ranked #13 of 22 hotels in Cascais
4.0 of 5 stars 216 Reviews
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216 reviews from our community

What travelers say about this hotel
  • Very good(6)
  • Friendly and helpful(5)
  • Pool area(3)
Traveler rating
    58
    107
    36
    12
    3
Only show reviews for Family (24) | Couples (87) | Business (5)
Date Rating
Frankfort KY
Contributor
15 reviews 15 reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 16, 2012

We spent a week "headquartering" at the Vila Gale, and could not have been more impressed by the staff, the facilities and the surroundings. From the friendly staff at the front desk who were wonderful (especially very early in the morning when there was a mix-up with the company we had arranged to transport us to the Lisbon airport) to... More

Was this review helpful? Yes
Grupo Vila Galé, General Manager at Vila Gale Cascais, responded to this review
May 21, 2012

Dear Guest, We always appreciate the feedback we receive and welcome every opportunity to improve. Hope to welcome you again in Vila Galé Cascais or on any other Vila Galé Hotel always close to you, Best Regards, Carlos Alves General Manager More

Leeds
2 reviews
4 of 5 stars Reviewed May 15, 2012

We have just returned from a 4 night stay at the Vila Gale Cascais and can highly recommend this hotel.It's in a super location on the seafront just a 5/10 minute walk past the marina into the beautiful town that is Cascais.The staff were all very helpful and polite,the room was more than adequate cleaned everyday,ours having a partial seaview... More

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Grupo Vila Galé, General Manager at Vila Gale Cascais, responded to this review
May 21, 2012

Dear Guest, Thank you for the time taken in posting this review. We welcome every opportunity to improve and therefore your review is important to us. We are very glad that you found our service excellent at every level. We hope that we can welcome you back in Vila Galé Cascais or in any other Vila Galé Hotel always close... More

Gdynia, Poland
Contributor
13 reviews 13 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 13, 2012
4
people found this review helpful

Somewhat worn towels is the single complaint I've seen about Vila Gale Cascais, and yes, ours looked as if they'd been around awhile - but, who cares? We didn't. My husband and I thoroughly enjoyed this excellently staffed and comfortable hotel. Location is ideal, and I'd highly recommend staying in Cascais rather than Lisbon. More

Was this review helpful? Yes
Grupo Vila Galé, General Manager at Vila Gale Cascais, responded to this review
May 21, 2012

Dear Guest, We are very glad that you have find our hotel ideal for your vacations and we can assure that it is our commitment to improve our service on a daily basis. Hope to welcome you back on a near future, Best Regards, Carlos Alves General Manager More

Bath, United Kingdom
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 7, 2012
4
people found this review helpful

If you use Vila Gale like a serviced apartment then you won't go far wrong.I e mailed ahead to check we would have a travel cot but with no response both times. Only through Expedia was this confirmed. This set the tone. It is a great building in a superb location. Near enough to the town but not to near.... More

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Grupo Vila Galé, General Manager at Vila Gale Cascais, responded to this review
May 7, 2012

Dear Guest, We are very glad that you have find our hotel ideal for your vacations and we can assure that it is our commitment to improve our service on a daily basis. We appreciate the feedback that you have sent us from your stay and we are going to analyse it so that on your next stay you can... More

Essex
Senior Contributor
23 reviews 23 reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 30, 2012
1
person found this review helpful

Stayed in room 110 (do not recommend) as there is a service lift that seems to go up and down all night long which was a bit annoying . Also all rooms have separate AC units in the rooms both of which, in my room wouldn’t go into warm mode. Seemed to blow cold - but not heat. So was... More

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Grupo Vila Galé, General Manager at Vila Gale Cascais, responded to this review
May 7, 2012

Dear Guest, Thank you for the time taken in posting this review. We welcome every opportunity to improve and therefore your review is important to us. We are very glad that you found our service excellent at every level. We hope that we can welcome you back in Vila Galé Cascais or in any other Vila Galé Hotel always close... More

UK
Senior Contributor
21 reviews 21 reviews
Reviews in 17 cities Reviews in 17 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed April 26, 2012

We have just returned from Cascais and stayed here for nine nights. our room 342 was a junior suiter with kitchenette and sea view. Absolutley no faults the the suite was comfortable the view excellent and the breakfast set us both up for the day. The "staff" could not be more friendly and helpful.... for example the power went off... More

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Grupo Vila Galé, General Manager at Vila Gale Cascais, responded to this review
April 29, 2012

Dear Guest, We always appreciate the feedback we receive and welcome every opportunity to improve. Hope to welcome you again in Vila Galé Cascais or on any other Vila Galé Hotel always close to you, Best Regards, Carlos Alves General Manager More

Ireland
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 22, 2012
1
person found this review helpful

Stayed in the Vila Gale for 5 nights in April - really nice hotel, great room , with a nice view of the sea. Excellent breakfast with great choice and quality. Nice location close to the town and marina and good pool facilities and outdoor bar area.Staff were very helpful and friendly. It would be better if the wi fi... More

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See 2 more reviews by DiarmuidO for Cascais
Grupo Vila Galé, General Manager at Vila Gale Cascais, responded to this review
April 29, 2012

Dear Guest, We always appreciate the feed back we receive and welcome every opportunity to improve. We are glad for being able to provide you a very good experience and we can inform that regarding the Internet Access we just finish installing a new system that provides free access on public areas. We also appreciate the recognition that you do... More

Monaghan, Ireland
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 19, 2012
5
people found this review helpful

Stayed there last week and the hotel is in a great location, really clean and staff very friendly. Its excellent value for money too. I also found the negatives of other reviewers which shows that management hasn't been listening to these reviews in order to make the stay more enjoyable. These include the cold to luke warm 'hot' breakfast, surely... More

Was this review helpful? Yes
Grupo Vila Galé, General Manager at Vila Gale Cascais, responded to this review
April 29, 2012

Dear Guest, Thank you for the time taken in posting this review. We welcome every opportunity to improve and therefore your review is important to us. We are very glad that you found our hotel ideal for your stay and hope to welcome you back on a near future to see our improvments. Best Regards Carlos Alves General Manager More

Hampshire
Senior Contributor
29 reviews 29 reviews
Reviews in 24 cities Reviews in 24 cities
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed April 12, 2012
4
people found this review helpful

This modern hotel is located right on the seafront a short distance west of the centre of Cascais. It's just a short walk to the marina, beach, and a variety of restaurants ranging from the inevitable Irish bar and ersatz English pub to some excellent places offering Portuguese cuisine. The hotel easily merits its four star rating. Our room was... More

Was this review helpful? Yes
Grupo Vila Galé, General Manager at Vila Gale Cascais, responded to this review
April 17, 2012

Dear Guest, We always appreciate the feed back we receive and welcome every opportunity to improve. We are glad for being able to provide you a very good experience and we can inform that regarding the Internet Access we just finish installing a new system that provides free access on public areas. On your next visit you can add this... More

Kingston, Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 11, 2012
1
person found this review helpful

Spent the 1st week of April at the Vila Gale thru an Air Transat vacation package. Reserved an Ocean view room and upon our very early arrival - 8am local time, were offered the option of the only room available at the time on the second floor or a room higher up at 2pm. We opted to delay the check... More

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See 3 more reviews by ButtonCanada for Cascais
Grupo Vila Galé, General Manager at Vila Gale Cascais, responded to this review
April 17, 2012

Dear Guest, Thank you for the time spent to post this review. We inform you that on your next visit we will not find one of your mentioned drawbacks, because we just finish installing a new internet system that provides to our guests Free WiFi Access on the public areas. We appreciate the feedback that we receive and welcome every... More

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Additional Information about Vila Gale Cascais

  • Vila Gale Village Hotel Cascais
  • Vila Gale Village
  • Vila Gale Village Cascais
  • Cascais Vila Gale Village
Address: Rua Frei Nicolau de Oliveira, No. 80 | Parque da Gandarinha, Cascais 2750-641, Portugal
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Vila Gale Cascais
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