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Pestana Cascais

4.0 of 5
Avenida Manuel Julio Carvlaho e Costa, 115 | Alameda Guia, Cascais 2754-518, Portugal
Hotel amenities
Pestana Cascais
Ranked #17 of 22 hotels in Cascais
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194 reviews from our community

Traveler rating
    50
    85
    44
    9
    6
See reviews for
Families
40
 
Couples
79
 
Solo
5
 
Business
17
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Falmouth, CornwallUK
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 23, 2013 NEW

We stayed at the Pestana Cascais for a week in May. We were there for a reunion to meet up and reminisce with friends from when we lived in the area 20 years ago. The staff and hotel helped make it a wonderful memorable occasion. They were all friendly and helpful. We had a room over looking the pool with... More

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 20, 2013 NEW via mobile

We arrived at the hotel late in the evening, the staff were very attentive, the room was very large although on the ground floor. The breakfast was fine a mixture of buffet and scramble eggs, sausage etc. it's convenient for Cascais 20 minute walk or there is a shuttle bus, taxis are well cheap. Cascais is a lovely little town... More

Was this review helpful? Yes 2
London, United Kingdom
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed May 18, 2013 NEW via mobile

I am saddened to be writing this as a Pestana Platinum Priority Guest of more than 30 years using Pestana hotels.My wife & I had to walk out 4 days into a 10 day vacation as the peeling paint on the '4 star'hotel facia sign was to unfold. After a journey of approx 9 hours, feeling very thirsty on arrival... More

Was this review helpful? Yes 2
Ashford, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed May 15, 2013

the hotel was ok room clean, staff lovley, pool inside and out nice.breakfast horriblecold meats ham cheese etc not hot, very bland, the hotel was not in the town and you had to walk for about 25 min to reach the town. there was a shuttle bus to the train station but no on sat and sun. there are not... More

Was this review helpful? Yes
Manager_Cascais, Gerente at Pestana Cascais, responded to this review
May 18, 2013

Dear Guest, Thank you for placing your comments on Trip Advisor. We appreciate your great comments about our staff! We apologize for any inconvenience caused during your stay. It’s with our guest comments that we are able to improve our services and satisfaction. . Regarding the Restaurants and bares near the hotel let me inform you that you have “Casa... More

Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 9, 2013 via mobile

The hotel is ideally situated, lovely rooms, friendly staff and free transport to cascais railway station. Unfortunately the food failed to match up to the rest of the hotel. Selection is buffet, but is limited selection, warm not hot, not really the quality we have come to expect from the various hotels we have eaten at in Madeira Pestana Hotels.... More

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See 2 more reviews by Silverfoxmickh for Cascais
Manager_Cascais, Gerente at Pestana Cascais, responded to this review
May 18, 2013

Dear Guest, Thank you for taking the time to post your experience with us. We are all delighted that you found the staff, location and facilities to be spot on but were naturally disappointed regarding your comments on the food. We are aware of our challenge in dealing with such a sensitive and individual matter as it is the food,... More

Brussels, Belgium
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 7, 2013

Is now 25 years we stay in this hotel, so far is one of the best in Cascais, front to sea, Sintra is at 10min, and Lisboa at 30min, by car, you have acces to internet and fitness center, nice swiming pool.

Was this review helpful? Yes 1
Manager_Cascais, Gerente at Pestana Cascais, responded to this review
May 18, 2013

Dear “Ctatsis”, Thank you for the great review. We are delighted that you enjoyed our Hotel. We hope to welcome you back soon! Best Regards, Daniela Bargado (Unit Supervisor) More

Oklahoma
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 3, 2013

Best thing - the very friendly staff! By European standards, the room was very large and bathroom also. Clean, good view, quiet, small kitchenette, and good blackout curtains against the morning sun. We definitely would stay again.

Was this review helpful? Yes 1
Manager_Cascais, Gerente at Pestana Cascais, responded to this review
May 18, 2013

Dear Alice, We appreciate your comments regarding your stay at Pestana Cascais Ocean & Conference Aparthotel. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future.... More

Edinburgh, United Kingdom
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 29, 2013

The Pestana Cascais enjoys a marvellous view to the magnificent Cascais Atlantic coast, and the hotel's nautical style interior decoration suits this location but could do with a serious facelift. Rooms are spacious, with balcony to the sea or landwards, bathrooms are adequate; reception areas are likewise spacious unless it is high season holiday time, when breakfast space gets crowded.... More

Was this review helpful? Yes 2
See 8 more reviews by Felicity R for Cascais
Manager_Cascais, Gerente at Pestana Cascais, responded to this review
May 1, 2013

Dear “Felicity R”, Thank you for visiting the Pestana Cascais Ocean & Conference Aparthotel. We appreciate your comments regarding your stay at our Hotel. It is always good to receive positive feedback. We look forward to your next visit! Kind Regards, Daniela Bargado (Unit Supervisor) More

London, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 25, 2013

We were originally booked for only 3 nights but extended our trip to stay 6 because we were so happy and comfortable with the hotel. The staff are consistently friendly and helpful, I mean really really nice! Nice spacious rooms with a large balcony, and Excellent Internet, which made a big difference because we had work to do. The breakfast... More

Was this review helpful? Yes 2
See 2 more reviews by LuluBots for Cascais
Manager_Cascais, Gerente at Pestana Cascais, responded to this review
May 1, 2013

Dear “Lulubots”, Thank you for visiting Pestana Cascais Ocean & Conference Aparthotel and for posting a fantastic review about your experience and description of the surrounding area. I will share your comments with our Team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to welcome you in... More

Dresden, Sachsen, Germany
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 28, 2013

The hotels are decent and of great value with nice indoor pool. The staff are courteous and helpful, breakfast ois between acceptable and good. Good value overall Here is a piece of advice that I wish somebody could have given us before we went there: if you stay in the area and planning to go to the beach nearby, like... More

Was this review helpful? Yes 5
Manager_Cascais, Gerente at Pestana Cascais, responded to this review
May 1, 2013

Dear Guest, Thank you for choosing Pestana Cascais Ocean & Conference Aparthotel for accommodation in Cascais. We thank you for taking the time in placing your comments on Tripadvisor. Being in the Hospitality industry all comments and feedback received help us improve guest satisfaction and ensuring that their stay with us is memorable. Looking forward to welcome you in Pestana... More

 
 
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Hotel Summarization (Beta)

What travelers say

  • Friendly and helpful(5)
  • Very good(4)
  • Courtesy bus(3)

Additional Information about Pestana Cascais

Address: Avenida Manuel Julio Carvlaho e Costa, 115 | Alameda Guia, Cascais 2754-518, Portugal
Region: Portugal > Central Portugal > Lisbon District > Cascais
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free Breakfast Free Parking Kids Activities Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 On the Beach Hotels in Cascais
#14 Luxury Hotels in Cascais
#14 Family Hotels in Cascais
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Modern 6 story hotel - Situated yards fm Atlantic Ocean; in close proximity to city center. ... more   less 
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Also Known As:
Pestana Cascais Hotel
Pestana Cascais Hotel Cascais
Pestana Hotel Cascais
Cascais Pestana Hotel

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Pestana Cascais
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