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Pousada de Viseu Charming Spa Hotel

4.0 of 5 Rua do Hospital, Viseu 3500 161, Portugal
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Certificate of Excellence 2014
Pousada de Viseu Charming Spa Hotel
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Pousada de Viseu Charming Spa Hotel
Pousada de Viseu Charming Spa Hotel
Pousada de Viseu Charming Spa Hotel
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300 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
2 reviews
3 of 5 stars Reviewed 4 weeks ago

the suit was very good with excellent reception on arrival the building very interesting, staff very friendly and helpful, however the chef and waiters in the restaurant are the worst I ever came across,after waiting well over an hour the food was so bad that although very hungry I could nor eat it, vegetables over cooked (possibly frozen) the meat... More 

Was this review helpful? Yes
Manager_Viseu, Gerente at Pousada de Viseu Charming Spa Hotel, responded to this review

Dear guest, Thank you for your time sharing your comments in Trip Advisor our Pousada. Firstly, we are committed to you, our valued guest, and are taking immediate corrective steps to regain your confidence in us. We profusely apologize for the hassle and inconvenience you faced during your stay in our Pousada. We have begun putting a comprehensive plan in... More 

Lisbon, Portugal
1 review
5 of 5 stars Reviewed December 27, 2014 via mobile

There are not many,if any places at all, that move me to write a review, least of all whilst I am still on the premises! The building itself has been lovingly restored as is often the case with the Pousada chain but the work that has been carried out here is equal to any that can be found. I would... More 

Was this review helpful? Yes 1
Manager_Viseu, Gerente at Pousada de Viseu Charming Spa Hotel, responded to this review

Dear Guest, Thank you very much for submitting your review about your stay where you share your experience at the Pousada de Viseu. Our biggest aim is to ensure memorable stays to all our dear guests, and your rewarding words are the best incentive for all the team. Thank you very much for your contribution and recommendation. We look forward... More 

Aveiro, Portugal
Contributor
16 reviews 16 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 27, 2014

I went here for Christmas, with my parents. The hotel looks great on the outside, and even better on the inside, it just felt warm (literally, as well), and cozy, and the staff were really friendly and helpful. The rooms were just the right size, with a tall window, that in our case overlooked the pool area and a bit... More 

Was this review helpful? Yes
Manager_Viseu, Gerente at Pousada de Viseu Charming Spa Hotel, responded to this review

Dear Customer, Thank you for your wonderful remarks, which I have shared with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon. Best wishes. Pedro Lopes Pinto Manager More 

United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed December 22, 2014

I stayed in this hotel for a long weekend while visiting my son and had a great stay. The price and quality of the hotel are outstanding. I upgraded, for a really reasonable price, to a superior suite which was located at the top of the building and had a lounge, bedroom and huge balcony overlooking the town. Plenty of... More 

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Manager_Viseu, Gerente at Pousada de Viseu Charming Spa Hotel, responded to this review

Dear Guest, Very many thanks taking your valuable time to post a review about Pousada de Viseu in Tripadvisor. We were delighted to receive such warm comments. It is always a pleasure to receive positive feedback about our staff and service. Many thanks once again and if you ever do decide to make a return visit to Portugal please do... More 

Lisbon, Portugal
Contributor
15 reviews 15 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 10, 2014

Have been there several times in business trip. The hotel is amazing, it's a build from XVIII century that served as a hospital for almost 150 years and guess so... no ghosts at all! :P Rooms are very comfortable with high ceilings, very good gym and spa, excellent breakfast. I didn't try the restaurant. It's 300m from the city hall,... More 

Was this review helpful? Yes
Manager_Viseu, Gerente at Pousada de Viseu Charming Spa Hotel, responded to this review

Dear Guest, Very many thanks taking your valuable time to post a review about Pousada de Viseu in Tripadvisor. We were delighted to receive such warm comments. It is always a pleasure to receive positive feedback about our staff and service. Many thanks once again and if you ever do decide to make a return visit to Portugal please do... More 

Senior Contributor
38 reviews 38 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 8, 2014

This one made me think twice... 4* or 5* rating? Not really a luxury hotel but... Good standard rooms, good restaurant (although really pricy), private free parking, good location in Viseu (5min walk from Main Street), excellent facilities with spa and indoor/outdoor pool, nice bar in the "claustro" and even smoking bar. At the end I opted for 5* since... More 

Was this review helpful? Yes
Manager_Viseu, Gerente at Pousada de Viseu Charming Spa Hotel, responded to this review

Dear Guest, Thank you very much for submitting your review about your stay where you share your experience at the Pousada de Viseu. Our biggest aim is to ensure memorable stays to all our dear guests, and your rewarding words are the best incentive for all the team. Thank you very much for your contribution and recommendation. We look forward... More 

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 7, 2014

This place is In the center of the old town of Viseu, Portugal, in a fantastic building. Easy to find for one driving from Oporto or Lisbon - GPS coordinates are right. At arrival, one is met by a warm and helpful team, check in is easy and fast ( don't eat the courtesy cookies, they are stale). No valet... More 

Was this review helpful? Yes
Manager_Viseu, Gerente at Pousada de Viseu Charming Spa Hotel, responded to this review

Dear Guest, Very many thanks taking your valuable time to post a review about Pousada de Viseu in Tripadvisor. We were delighted to receive such warm comments. It is always a pleasure to receive positive feedback about our staff and service. Many thanks once again and if you ever do decide to make a return visit to Portugal please do... More 

Sebastopol, California
Contributor
14 reviews 14 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed December 2, 2014

Nice Pousada walking distance to center of town. No crowds and quiet. Our room was on the top floor with wonderful views of the town and hills in the background. Staff gave us great restaurant suggestions. Plus dinner at the Pousada is worth going once. The lobby area cant get much better at this Pousada. We would love to come... More 

Was this review helpful? Yes
Manager_Viseu, Gerente at Pousada de Viseu Charming Spa Hotel, responded to this review

Dear Guest, Thank you very much for submitting your review about your stay where you share your experience at the Pousada de Viseu. Our biggest aim is to ensure memorable stays to all our dear guests, and your rewarding words are the best incentive for all the team. Thank you very much for your contribution and recommendation. We look forward... More 

Contributor
11 reviews 11 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 22, 2014

it's a charming hotel, where spaces are opened and big. it's impressive the room right after the reception: a big open space with a small bar and sofas all around where to relax surrounded by the natural light coming from the window ceiling. Rooms are huge and comfortable: the bed and the space all around is enough for three people... More 

Was this review helpful? Yes
Manager_Viseu, Gerente at Pousada de Viseu Charming Spa Hotel, responded to this review

Dear guest, Thank you for your time sharing your comments in Trip Advisor our Pousada. Firstly, we are committed to you, our valued guest, and are taking immediate corrective steps to regain your confidence in us. We profusely apologize for the hassle and inconvenience you faced during your stay in our Pousada. We have begun putting a comprehensive plan in... More 

Viseu, Portugal
1 review
3 of 5 stars Reviewed November 6, 2014

social spaces are good, rooms are great. services are almost no existent. no proper bar service and closed dor and gates at 2.45 am! not a thing from today. since they opened the lack of staff for a capable service is evident

Was this review helpful? Yes
Manager_Viseu, Gerente at Pousada de Viseu Charming Spa Hotel, responded to this review

Dear Guest, Thank you so much to have sent to me your concerns about your last stay at Pousada de Viseu. In fact it is based on the opinions and feedback of our Guests and friends, that we can meet the expectations of those who we have the privilege of receiving at the Pousadas de Portugal. We work every day... More 

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Additional Information about Pousada de Viseu Charming Spa Hotel

Address: Rua do Hospital, Viseu 3500 161, Portugal
Location: Portugal > Northern Portugal > Viseu District > Viseu
Price Range (Based on Average Rates): $
Hotel Class:4 star — Pousada de Viseu Charming Spa Hotel 4*
Number of rooms: 84
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Also Known As:
Pousada De Viseu Charming Hotel Viseu

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