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Pousada de Viseu Charming Spa Hotel

#1 of 14 Hotels in Viseu
Certificate of Excellence
Rua do Hospital, Viseu 3500 161, Portugal
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1 room 1 guest
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Pousada de Viseu Charming Spa Hotel
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410 Reviews from our TripAdvisor Community

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Traveler rating
    250
    124
    29
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    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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All months
Level Contributor
113 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Very good hotel. With great arquitecture.. well reconstructed.. very friendly and helpfull staff. Dispite that, the breakfast was only 3*. Not having fresh fruit juices is not acceptable. The coffee was not to pleasant, perhaps because the machine. The expresso was diferent.. Enjoyed the stay

Was this review helpful? Yes
Manager_Viseu, Gerente geral at Pousada de Viseu Charming Spa Hotel, responded to this review

Dear Client, Thank you very much for choosing to stay at Pousada de Viseu and for taking the time to post your opinion, as it helps us to get better. We take all feedback seriously, and sincerely regret that we did not meet all your expectations. We hope you can choose again Pousadas de Portugal. Best Regards, The Management Pedro... More 

Lisbon, Portugal
Level Contributor
48 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 1 week ago

A very nice building, comfortable rooms, nice facilities including swimming pool and spa. Very nice staff. Free parking and wi-fi. Well located to visit the historic center. The only thing to be improved: breakfast should include natural juices.

Was this review helpful? Yes
Manager_Viseu, Gerente geral at Pousada de Viseu Charming Spa Hotel, responded to this review

Dear Guest, Thank you very much for submitting your review about your stay where you share your experience at the Pousada de Viseu. Our biggest aim is to ensure memorable stays to all our dear guests, and your rewarding words are the best incentive for all the team. Thank you very much for your contribution and recommendation. We look forward... More 

Sheffield, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a well renovated pousada in Viseu. Our room was clean, well appointed with a balcony overlooking the city and mountains beyond. Unfortunately the air conditioning was quite noisy, but earplugs solved that problem! We were part of an organised tour and felt that the staff and kitchen were unprepared to cater for a group of forty people. This... More 

Was this review helpful? Yes
Manager_Viseu, Gerente geral at Pousada de Viseu Charming Spa Hotel, responded to this review

Dear guest, Thank you for your time sharing your comments in Trip Advisor our Pousada. Firstly, we are committed to you, our valued guest, and are taking immediate corrective steps to regain your confidence in us. We profusely apologize for the hassle and inconvenience you faced during your stay in our Pousada. We have begun putting a comprehensive plan in... More 

South of England
Level Contributor
93 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel sits on top of a hill and looks out over the town of Viseu. It is a former hospital and full of history and charm. The rooms are modern and want for nothing. We used the spa facilities which, although small, were very welcoming after a long, hot drive. The staff here are excellent being friendly, helpful and... More 

Was this review helpful? Yes
Manager_Viseu, Gerente geral at Pousada de Viseu Charming Spa Hotel, responded to this review

Dear Guest, Very many thanks taking your valuable time to post a review about Pousada de Viseu. We were delighted to receive such warm comments. It is always a pleasure to receive positive feedback about our staff and service. Many thanks once again and if you ever do decide to make a return visit to Portugal please do bear us... More 

Israel
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed with my wife for two nights and it was a true experience. Being an ex-hospital shouldn't turn you off. The interior decor is very authentic with lovely clean old stone. The service was excellent. We ate at the restaurant on site and the food was divine. There is only a small remark concerning the faucets. They are not top... More 

Was this review helpful? Yes 2
Manager_Viseu, Gerente geral at Pousada de Viseu Charming Spa Hotel, responded to this review

Dear Guest, Thank you very much for submitting your review about your stay where you share your experience at the Pousada de Viseu. Our biggest aim is to ensure memorable stays to all our dear guests, and your rewarding words are the best incentive for all the team. Thank you very much for your contribution and recommendation. We look forward... More 

Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Like all the Pousada's we visited this was spectacular. Service, rooms,ambiance,lovely to sit in the huge atrium with a drink and nibbles.The conversion from hospital to hotel is shown in photographs around the walls in the corridors and rooms and it is an excellent conversion. Lots of space. Short walk from the cathedral and old town. We had lovely food... More 

Was this review helpful? Yes 1
Manager_Viseu, Gerente at Pousada de Viseu Charming Spa Hotel, responded to this review

Dear Guest, Thank you very much for submitting your review about your stay where you share your experience at the Pousada de Viseu. Our biggest aim is to ensure memorable stays to all our dear guests, and your rewarding words are the best incentive for all the team. Thank you very much for your contribution and recommendation. We look forward... More 

Algarvia, Portugal
Level Contributor
31 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed July 23, 2015

This is an impressive pousada. It has only recently been transformed from an old hospital into a very comfortable hotel with spacious public areas and large comfortable bedrooms but the most impressive thing for me was the excellent service provided by the staff. The position of the Pousada is within ten minutes walking distance of the old quarter, the cathedral... More 

Was this review helpful? Yes 1
Manager_Viseu, Gerente at Pousada de Viseu Charming Spa Hotel, responded to this review

Dear Guest, Thank you very much for submitting your review about your stay where you share your experience at the Pousada de Viseu. Our biggest aim is to ensure memorable stays to all our dear guests, and your rewarding words are the best incentive for all the team. Thank you very much for your contribution and recommendation. We look forward... More 

FLORIDA
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 10, 2015

Pousada de Viseu We had trouble finding the Pousada. Our GPS brought us to the main hospital in Viseu rather than the converted old hospital on the Rua De Hospital. We had just finished a long day of driving on difficult roads and stopovers in Mavao and Belmonte. When we finally found the Pousada, we discovered the largest one of... More 

Was this review helpful? Yes 1
Manager_Viseu, Gerente at Pousada de Viseu Charming Spa Hotel, responded to this review

Dear Customer, Thank you very much for choosing to stay at Pousada de Viseu and for taking the time to post your opinion, as it helps us to get better. We take all feedback seriously, and sincerely regret that we did not meet all your expectations. We hope you can choose again Pousadas de Portugal. Best Regards, The Management More 

Nottingham, United Kingdom
Level Contributor
51 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed July 7, 2015

Fantastic hotel that has been converted from an old hospital. Every aspect of this place is awesome, close to the town with fantastic rooms and bathrooms, the price would be good at three times the price it was. Ample parking and good wifi. Pool and gym all great. The whole place is A1.

Was this review helpful? Yes 2
Manager_Viseu, Gerente at Pousada de Viseu Charming Spa Hotel, responded to this review

Dear Guest, Thank you very much for submitting your review about your stay where you share your experience at the Pousada de Viseu. Our biggest aim is to ensure memorable stays to all our dear guests, and your rewarding words are the best incentive for all the team. Thank you very much for your contribution and recommendation. We look forward... More 

Lousa, Portugal
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 2, 2015

Back in 1999 I was gien a guided tour of Viseu by a friend. I remember stopping in front a a beautiful derelict building, which had been the local hospital, and thinking what a shame it was to be left so forlorn and decaying. The building certainly deserved more. 16 years later I was so thrilled with the possibility of... More 

Was this review helpful? Yes 1
Manager_Viseu, Gerente at Pousada de Viseu Charming Spa Hotel, responded to this review

Dear Guest, Thank you very much for submitting your review about your stay where you share your experience at the Pousada de Viseu. Our biggest aim is to ensure memorable stays to all our dear guests, and your rewarding words are the best incentive for all the team. Thank you very much for your contribution and recommendation. We look forward... More 

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