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Pousada da Serra da Estrela

Certificate of Excellence
Estrada Nacional 339, Penhas da Saude | Serra da Estrela, Covilha 6200-324, Portugal
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Pousada da Serra da Estrela
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115 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (115)
  • Mar-May only
    (41)
  • Jun-Aug only
    (21)
  • Sep-Nov only
    (25)
  • Dec-Feb only
    (28)
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Lisbon
Level Contributor
64 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Pousada da Serra da Estrela for 5 nights, mid-June, room 309. The Pousada is set on the South side of the Estrela mountain range, in an old sanatorium, used until 1969 by the Railway Workers Association for receiving people with tuberculosis, in need of treatment and pure, fresh mountain air. The building was fully rehabilitated and... More 

Was this review helpful? Yes 3
Paulo S, Gerente at Pousada da Serra da Estrela, responded to this review

Dear "paulolisb", It is with personal satisfaction that I acknowledge the positive feedback regarding our team work and effort. It is reassuring to know that our endeavor to create memorable moments is successful. Thank you for description in detail of the stay. The opinion of our customers is the basis of our improvement work! We hope to have the opportunity... More 

Wellington, Fl
Level Contributor
137 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed May 30, 2015

This Pousada is up in the mountains at about 4,000 feet. It sits very close to a ski area. Who new Portugal had skiing? The road leading up to the ski area is worth a drive on its own. The Hotel is about 5 miles out from Covilha but has everything you want within it. It is a luxury well... More 

Was this review helpful? Yes 2
Paulo S, Gerente at Pousada da Serra da Estrela, responded to this review

Dear Customer, Thank you for sharing your experience at the Pousada da Serra da Estrela. It is with personal satisfaction that I acknowledge the positive feedback regarding our team work and effort. It is reassuring to know that our endeavor to create memorable moments is successful. Excellent title: "Very nice hotel in Spring Fantastic in Winter" thank you very much!... More 

Doorn, Netherlands
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 7, 2015

An old 1920s sanatorium turned into a 4-star hotel. We had a standard room which was not spacious but adequately furnished and provided with all creature comforts. We had two dinners there which were very good and well priced. Unfortunately, on one of the days we stayed there the waiter couldn't manage to operate the beer tap so we had... More 

Was this review helpful? Yes 1
Paulo S, Gerente at Pousada da Serra da Estrela, responded to this review

Dear customer, We thank you for your comments. It is with personal satisfaction that I acknowledge the positive feedback regarding our team work and effort. It is reassuring to know that our endeavor to create memorable moments is successful. The Pousada do not have beer from the tap, but we are considering having soon! Once again we thank you for... More 

Atouguia da Baleia, Portugal
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed March 26, 2015

We went on a family long weekend 2 weeks ago. It was very relaxing. It has a very good indoor pool. Beakfast was very good with lots of regional food . Most of the rooms have a beautiful view of the moutain, but most don't have a balcony. Hope to return soon.

Was this review helpful? Yes 1
Paulo S, Gerente at Pousada da Serra da Estrela, responded to this review

Dear customer, It is with personal satisfaction that I acknowledge the positive feedback regarding our team work and effort. It is reassuring to know that our endeavor to create memorable moments is successful. We hope to have the opportunity in welcoming you back in the very near future. Best regards, Paulo Jorge Silva More 

Lisbon, Portugal
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 11, 2015

Excelent location resulting from a very well done restauration of a almost century old sanatory. Located at an altitude of 1200m on a road that heads to the top of Serra da Estrela mountain. The building is huge but you don´t feel lost. It is like being in a 20's or 30's hotel but with all the modern conforts. You... More 

Was this review helpful? Yes
Paulo S, Gerente at Pousada da Serra da Estrela, responded to this review

Dear customer, Thank you for your excellent review. It is with personal satisfaction that I acknowledge the positive feedback regarding our team work and effort. It is reassuring to know that our endeavor to create memorable moments is successful. Once again we thank you for your comments which we will be passing on to all our team members and we... More 

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 16, 2015

An impressive building, minimalist but refined decoration, the work of a great architect. Excellent recovery work combining tradition with modernity. The pool is a must. Good location from which to explore the Serra da Estrela.

Was this review helpful? Yes 1
Paulo S, Gerente at Pousada da Serra da Estrela, responded to this review

Dear "Sabiresoj", Thank you for choosing Pousada da Serra da Estrela and for taking the time to post a review on TripAdvisor about your experience. We truly do value guest feedback and it is great to know that we are living up to the expectations of our guests. It was great to read that you enjoyed your experience with us.... More 

Level Contributor
34 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 29, 2015 via mobile

The room is very wide and cosy, with adjustable temperature settings and pictures on the wall that let us know the past and history of the place. It also had a balcony with an amazing view! The staff was incredibly nice and helpful. After a nice walk on the snow, there is a warm indoor pool and sauna waiting for... More 

Was this review helpful? Yes
Paulo S, Gerente at Pousada da Serra da Estrela, responded to this review

Dear Customer, Thank you for choosing Pousada da Serra da Estrela and for taking the time to post a review on TripAdvisor about your experience. We truly do value guest feedback and it is great to know that we are living up to the expectations of our guests. It was great to read that you enjoyed your experience with us.... More 

Lisbon, Portugal
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed January 13, 2015

My first reaction wasn´t good at all. I had asked for a "superior room" and at first it seemed a bit small and the bathroom wasn´t perfectly clean...Everything little thing vanished when i woke up to seem the sunrise...that priceless view! Probably the most beautiful i've ever seen. The location is amazing. The building is very interesting and it tells... More 

Was this review helpful? Yes 1
Paulo S, Gerente at Pousada da Serra da Estrela, responded to this review

Dear Customer, Thank you for choosing Pousada da Serra da Estrela and for taking the time to post a review on TripAdvisor about your experience. It was great to read that you enjoyed your experience with us. We would be delighted to welcome you again in a near future, Sincerely, Paulo Jorge Silva More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed December 30, 2014

Very good facilities and service. Front side view is amazing . Location is great because is halfway between Covilha and Torre. Old style looking from the outside but very modern and practical bedrooms from the inside. With 2 swimming pools( in and out) makes it an excellent choice also for a short summer vacation in the mountain. Good variety of... More 

Was this review helpful? Yes 1
Paulo S, Gerente at Pousada da Serra da Estrela, responded to this review

Dear Customer, Thank you for choosing Pousada da Serra da Estrela and for taking the time to post a review on TripAdvisor about your experience. It was great to read that you enjoyed your experience with us. We would be delighted to welcome you again in a near future, Sincerely, Paulo Jorge Silva More 

Maia, Portugal
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 17, 2014

Great location, amazing imposing building restored almost from the scratch from an old sanatorium. Very friendly and helpful staff, always smiling. Excellent views of the city Covilhã from 1200m and very near of the highest point of Serra da Estrela. Nice breakfast, with variety of bread, fresh fruit and jams, but lousy coffee from vending machine. Unfortunately the common areas... More 

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