We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Pousada da Serra da Estrela

Certificate of Excellence
Estrada Nacional 339 | Penhas da Saúde, Covilha 6200-324, Portugal
Hotel amenities
Book on
TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Pousada da Serra da Estrela
View Map
Add Photo Write a Review

243 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Fatima, Portugal
Level Contributor
110 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

What they have done with this building is really amazing! It's a pousada equivalent to a 5 star hotel and is really beautiful. I had a chance to stay in a room (room 223) with a fantastic balcony with a breathtaking view. The staff was amazing and the many areas outside like the gardens and the huge balconys are great.

Helpful?
Thank Manzarra
Lisbon, Portugal
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked on of the Spa rooms and the experience of having a jacuzzi only for us was really cool! The hotel staff is very nice, and the view is amazing!! Great job of Pestana when rennovating this former sanatorium that was abandoned for several years!!

Helpful?
1 Thank AnaTSantos
Paulo S, Gerente at Pousada da Serra da Estrela, responded to this review

Dear customer, We thank you for your comments and the time spent. It is with personal satisfaction that I acknowledge the positive feedback regarding our team work and effort. It is reassuring to know that our endeavor to create memorable moments is successful. We hope to have the opportunity in welcoming you back in the very near future! Best regards,... More 

Lisbon, Portugal
Level Contributor
106 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Pousada in January 2016 as a family - grandparents, 3yr old granddaughter and our small dog! We booked a Junior Suite in order to have an extra bed and room 108 was perfect with its dressing room and extra sitting area. Our initial welcome was efficient and friendly and we were soon installed in our room,... More 

Helpful?
2 Thank mariannehoyymanana
Paulo S, Gerente at Pousada da Serra da Estrela, responded to this review

Dear customer, We thank you for your excellent comments! It is with personal satisfaction that I acknowledge the positive feedback regarding our team work and effort. It is reassuring to know that our endeavor to create memorable moments is successful. Once again we thank you for your comments which we will be passing on to all our team members and... More 

Toronto, Canada
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is a former sanatorium. It's totally renovated and crispy clean, but you can still imagine yourself in one of Erich Maria Remark novels. Character of that era is very much preserved... Old style elevator, design of the room interior -- everything is very impressive. One thing which is absolutely unbelievable is view of the valley from room windows..... More 

Helpful?
Thank TO_Ohel
Paulo S, Gerente at Pousada da Serra da Estrela, responded to this review

Dear Customer, We thank you for your comments and the time spent. It is with personal satisfaction that I acknowledge the positive feedback regarding our team work and effort. It is reassuring to know that our endeavor to create memorable moments is successful. We have taken note of suggestions for improvement. Thank you for your opinion and we will take... More 

Torres Vedras, Portugal
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 16, 2015

We add to upgrade a standard room to fit 4, in order to accommodate an extra bed and one crib. More expensive, but we got the perfect room with enough space, LCD, built-in music system and a nice view over Covilha. The pillows were great ! The hotel is very suitable for kids, with a playroom and an indoor pool,... More 

Helpful?
Thank expedia
Paulo S, Gerente at Pousada da Serra da Estrela, responded to this review

Dear customer, We thank you for your comments. It is with personal satisfaction that I acknowledge the positive feedback regarding our team work and effort. It is reassuring to know that our endeavor to create memorable moments is successful. We have taken note of suggestions for improvement. Thank you for your opinion and we will take the suggestions into consideration.... More 

Lisbon, Lisboa, Portugal
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 15, 2015

Pousada da Serra da Estrela is another hotel from the Pestana Group with very good facilities, good quality amenities, friendly staff and a perfect location within the natural park. Unfortunately, there was no snow in the mountain during our stay, but waking up in the morning and opening our window to the misty hills was wonderful. The hotel was built... More 

Helpful?
Thank Filipe A
Paulo S, Gerente at Pousada da Serra da Estrela, responded to this review

Dear Mr. "Filipe A", It is with personal satisfaction that I acknowledge the positive feedback regarding our team work and effort. It is reassuring to know that our endeavor to create memorable moments is successful. We hope to have the opportunity in welcoming you back in the very near future with snow! Best regards, Paulo Jorge Silva Unit Manager More 

Lisbon, Portugal
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 1, 2015

Everything was simply perfect. I strongly recommend.p this Pousada. My kids loved the pool, the playroom, the corridors where they have made some running :-) and all the staff. The room we stayed had a balcony with a fantastic view.

Helpful?
2 Thank gosousa
Paulo S, Gerente at Pousada da Serra da Estrela, responded to this review

Dear customer, We thank you for your comments. It is with personal satisfaction that I acknowledge the positive feedback regarding our team work and effort. It is reassuring to know that our endeavor to create memorable moments is successful. We hope to have the opportunity in welcoming you back in the very near future. Best regards, Paulo Jorge Silva Unit... More 

Caesarea
Level Contributor
48 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed November 3, 2015

This was the second pousada of five that we stayed at. It was very different from the others. The drive up through Covilha and the switch back road was challenging. On the way down WAZE took us through some very tight alleys in Covilha. Steady nerves.The air, the view and the general ambiance at 1200m was refreshing. The room was... More 

Helpful?
Thank chasmania
Paulo S, Gerente at Pousada da Serra da Estrela, responded to this review

Dear Customer, We thank you for your comments. It is with personal satisfaction that I acknowledge the positive feedback regarding our team work and effort. It is reassuring to know that our endeavor to create memorable moments is successful. We have taken note of suggestions for improvement. Thank you for your opinion and we will take the suggestions into consideration.... More 

Hanover, Maine
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 30, 2015

We arrived very late in the off season, and the staff made us feel very comfortable and at-ease. We were told not to worry about rushing to dinner and went to our room, which was lovely, and then took our time getting to the restaurant where, while we were the only couple there, they took their time and never rushed... More 

Helpful?
Thank Michael F
Paulo S, Gerente at Pousada da Serra da Estrela, responded to this review

Dear Customer, We thank you for your comments. It is with personal satisfaction that I acknowledge the positive feedback regarding our team work and effort. It is reassuring to know that our endeavor to create memorable moments is successful. Once again we thank you for your comments which we will be passing on to all our team members and we... More 

tavira
Level Contributor
78 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 stars Reviewed October 26, 2015

The staff at this hotel are friendly and professional - the best I have ever come across in any of the Pousadas we have visited (we have stayed at all but 3 of the Pousadas in Portugal). We were greeted with smiles and, for the first time, I was asked whether I was a priority guest. I am, but this... More 

Helpful?
2 Thank lynne b
Paulo S, Gerente at Pousada da Serra da Estrela, responded to this review

Dear Customer, We thank you for your comments and excellent score. It is with personal satisfaction that I acknowledge the positive feedback regarding our team work and effort. It is reassuring to know that our endeavor to create memorable moments is successful. We hope to have the opportunity in welcoming you back in the very near future. Best regards, Paulo... More 

Questions? Get answers from hotel staff and past guests. Ask a question

170 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (155)
Viewed
Room/suite (12)
Viewed
View from room (9)
Viewed
Dining (2)
Viewed
Hotel & grounds (29)
Viewed
Pool/beach area (4)
Viewed
Family/play areas (2)
Viewed
Bathroom (2)
Viewed
Other (95)

Management photos: Courtesy of the property manager

Viewed
All management photos (15)
Viewed
Hotel & grounds (4)
Viewed
Pool/beach area (2)
Viewed
Dining (2)
Viewed
Room/suite (2)
Viewed
Other (5)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Covilha
9.4 mi away
Casa Lagar da Alagoa
Casa Lagar da Alagoa
#1 of 3 in Serra da Estrela
4.5 of 5 stars 18 reviews
0.3 mi away
Hotel dos Carqueijais
Hotel dos Carqueijais
#5 of 10 in Covilha
3.5 of 5 stars 169 reviews
5.2 mi away
H2otel
H2otel
#1 of 1 in Unhais da Serra
4.5 of 5 stars 554 reviews
Show Prices
Show Prices
Show Prices
2.6 mi away
Hotel Turismo da Covilha
2.2 mi away
TRYP Covilha Dona Maria Hotel
8.2 mi away
Casa das Penhas Douradas
Casa das Penhas Douradas
#1 of 3 in Manteigas
5.0 of 5 stars 228 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay