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Pousada da Serra da Estrela

Certificate of Excellence
Estrada Nacional 339, Penhas da Saude | Serra da Estrela, Covilha 6200-324, Portugal
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1 room 1 guest
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Pousada da Serra da Estrela
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142 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (142)
  • Mar-May only
    (41)
  • Jun-Aug only
    (48)
  • Sep-Nov only
    (25)
  • Dec-Feb only
    (28)
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Oegstgeest, The Netherlands
Level Contributor
10 reviews
4 hotel reviews
4 of 5 stars Reviewed 5 weeks ago

Very comfortable hotel/pousada (it used to be a sanatorium and it retains the peculiar charmes of it) with nice rooms, swimming pool, spa, etc. Very good breakfast service. Unfortunately not ideally located for the many hikes offered in the Serra da Estrela as the main road to Manteigas was blocked which forced us to a major detour (50 km instead... More 

Was this review helpful? Yes
Paulo S, Gerente at Pousada da Serra da Estrela, responded to this review

Dear guest, We thank you for your comments and the time spent. It is with personal satisfaction that I acknowledge the positive feedback regarding our team work and effort. It is reassuring to know that our endeavor to create memorable moments is successful. We hope to have the opportunity in welcoming you back in the very near future. Best regards,... More 

Habarana
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed July 24, 2015

We went in the 'low season' which is the height of summer as this is supposed to be a ski destination. Hope it remains so, though I doubt it will be for long as word of mouth is sure to drive up demand. Beautiful setting, nice rooms, warm and attentive staff ( slow by London standards but this is Portugal)... More 

Was this review helpful? Yes 1
Paulo S, Gerente at Pousada da Serra da Estrela, responded to this review

Dear "Shadthames", We thank you for your comments and the time spent. It is with personal satisfaction that I acknowledge the positive feedback regarding our team work and effort. It is reassuring to know that our endeavor to create memorable moments is successful. We hope to have the opportunity in welcoming you back in the very near future. Best regards,... More 

Toronto
Level Contributor
30 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed July 21, 2015

Beautiful facility but Super Quiet in July, Almost Empty. If you want solitude this is your place, Empty pools, Empty restaurant and grounds. Staff were great, Facilities great, Drive up the mountain fun. There is not really any view from the hotel. I think this place is more of a fall and winter hotel to see the snow. If you... More 

Was this review helpful? Yes
Paulo S, Gerente at Pousada da Serra da Estrela, responded to this review

Dera guest, We thank you for your comments and the time spent. It is with personal satisfaction that I acknowledge the positive feedback regarding our team work and effort. We hope to have the opportunity in welcoming you back in the very near future. Best regards, Paulo Jorge Silva More 

Jerusalem, Israel
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 2, 2015

We were very good surprised with this new Pousada ! we recommend stay there for a good experience in nature , very quiet ambience , very clean , great staff , good food , beautiful spa indoor and outdoor piscine

Was this review helpful? Yes
Paulo S, Gerente at Pousada da Serra da Estrela, responded to this review

Dear "Carlos K", We thank you for your comments and the time spent. It is with personal satisfaction that I acknowledge the positive feedback regarding our team work and effort. It is reassuring to know that our endeavor to create memorable moments is successful. Once again we thank you for your comments which we will be passing on to all... More 

Lisbon
Level Contributor
63 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
5 of 5 stars Reviewed June 21, 2015

I stayed at the Pousada da Serra da Estrela for 5 nights, mid-June, room 309. The Pousada is set on the South side of the Estrela mountain range, in an old sanatorium, used until 1969 by the Railway Workers Association for receiving people with tuberculosis, in need of treatment and pure, fresh mountain air. The building was fully rehabilitated and... More 

Was this review helpful? Yes 3
Paulo S, Gerente at Pousada da Serra da Estrela, responded to this review

Dear "paulolisb", It is with personal satisfaction that I acknowledge the positive feedback regarding our team work and effort. It is reassuring to know that our endeavor to create memorable moments is successful. Thank you for description in detail of the stay. The opinion of our customers is the basis of our improvement work! We hope to have the opportunity... More 

Wellington, Fl
Level Contributor
153 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed May 30, 2015

This Pousada is up in the mountains at about 4,000 feet. It sits very close to a ski area. Who new Portugal had skiing? The road leading up to the ski area is worth a drive on its own. The Hotel is about 5 miles out from Covilha but has everything you want within it. It is a luxury well... More 

Was this review helpful? Yes 2
Paulo S, Gerente at Pousada da Serra da Estrela, responded to this review

Dear Customer, Thank you for sharing your experience at the Pousada da Serra da Estrela. It is with personal satisfaction that I acknowledge the positive feedback regarding our team work and effort. It is reassuring to know that our endeavor to create memorable moments is successful. Excellent title: "Very nice hotel in Spring Fantastic in Winter" thank you very much!... More 

Doorn, Netherlands
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 7, 2015

An old 1920s sanatorium turned into a 4-star hotel. We had a standard room which was not spacious but adequately furnished and provided with all creature comforts. We had two dinners there which were very good and well priced. Unfortunately, on one of the days we stayed there the waiter couldn't manage to operate the beer tap so we had... More 

Was this review helpful? Yes 1
Paulo S, Gerente at Pousada da Serra da Estrela, responded to this review

Dear customer, We thank you for your comments. It is with personal satisfaction that I acknowledge the positive feedback regarding our team work and effort. It is reassuring to know that our endeavor to create memorable moments is successful. The Pousada do not have beer from the tap, but we are considering having soon! Once again we thank you for... More 

Atouguia da Baleia, Portugal
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed March 26, 2015

We went on a family long weekend 2 weeks ago. It was very relaxing. It has a very good indoor pool. Beakfast was very good with lots of regional food . Most of the rooms have a beautiful view of the moutain, but most don't have a balcony. Hope to return soon.

Was this review helpful? Yes 1
Paulo S, Gerente at Pousada da Serra da Estrela, responded to this review

Dear customer, It is with personal satisfaction that I acknowledge the positive feedback regarding our team work and effort. It is reassuring to know that our endeavor to create memorable moments is successful. We hope to have the opportunity in welcoming you back in the very near future. Best regards, Paulo Jorge Silva More 

Lisbon, Portugal
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 11, 2015

Excelent location resulting from a very well done restauration of a almost century old sanatory. Located at an altitude of 1200m on a road that heads to the top of Serra da Estrela mountain. The building is huge but you don´t feel lost. It is like being in a 20's or 30's hotel but with all the modern conforts. You... More 

Was this review helpful? Yes
Paulo S, Gerente at Pousada da Serra da Estrela, responded to this review

Dear customer, Thank you for your excellent review. It is with personal satisfaction that I acknowledge the positive feedback regarding our team work and effort. It is reassuring to know that our endeavor to create memorable moments is successful. Once again we thank you for your comments which we will be passing on to all our team members and we... More 

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 16, 2015

An impressive building, minimalist but refined decoration, the work of a great architect. Excellent recovery work combining tradition with modernity. The pool is a must. Good location from which to explore the Serra da Estrela.

Was this review helpful? Yes 1
Paulo S, Gerente at Pousada da Serra da Estrela, responded to this review

Dear "Sabiresoj", Thank you for choosing Pousada da Serra da Estrela and for taking the time to post a review on TripAdvisor about your experience. We truly do value guest feedback and it is great to know that we are living up to the expectations of our guests. It was great to read that you enjoyed your experience with us.... More 

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