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Hotel D. Luis

Rotunda da Ponte Rainha Santa Isabel, Coimbra 3040-091, Portugal (Formerly BEST WESTERN Hotel D. Luís)
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1 room 1 guest
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Hotel D. Luis
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349 Reviews from our TripAdvisor Community

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Traveler rating
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    81
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (349)
  • Mar-May only
    (68)
  • Jun-Aug only
    (118)
  • Sep-Nov only
    (111)
  • Dec-Feb only
    (52)
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alassio
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Planned to stay one night on way to Galicia but as hotel was very comfortable with exceptionally friendly & helpful staff on both reception & in dining room we stayed an extra night. Easy to find & plenty of free parking

Was this review helpful? Yes
hoteldluis, Diretor de vendas at Hotel D. Luis, responded to this review

Dear Guest, Thank you very much for sharing your experience at Coimbra and for your wonderful review about our hotel and our services. It was such a pleasure to acknowledge that you have enjoyed your stay at our Hotel and our city. We look forward to welcoming you again next time you visit Coimbra. Yours sincerely, Tânia Soares More 

Lisbon
Level Contributor
3 reviews
5 of 5 stars Reviewed July 13, 2015

Initially chose this Hotel because i wanted to have a quiet place with free parking at a decent rate, as i only stayed for one night. Wasn't disappointed, it is easy to get to with a car, had a free welcome drink (nice touch), breakfast was very good also and fast\free wifi. Good place for business stay, preferably if you... More 

Was this review helpful? Yes
hoteldluis, Diretor de vendas at Hotel D. Luis, responded to this review

Dear Guest, Thank you very much for sharing your experience at Coimbra and for your wonderful review about our hotel and our services. It was such a pleasure to acknowledge that you have enjoyed your stay at our Hotel and our city. We look forward to welcoming you again next time you visit Coimbra. Yours sincerely, Tânia Soares More 

London, United Kingdom
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 11, 2015

I went there with my family were wonderful days, plenty of nature, great views, the cleanliness of the hotel was excellent, we were always very well received and always with great sympathy. I recommend the hotel for parking, the restaurant, all five stars.

Was this review helpful? Yes
hoteldluis, Diretor de vendas at Hotel D. Luis, responded to this review

Dear Guest, Thank you very much for sharing your experience at Coimbra and for your wonderful review about our hotel and our services. It was such a pleasure to acknowledge that you have enjoyed your stay at our Hotel and our city. We look forward to welcoming you again next time you visit Coimbra. Yours sincerely, Tânia Soares More 

Doha, Qatar
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 7, 2015

A well set location on top of a hill overlooking the lake and the city. Ask for a lake view room. On the other side is wilderness and no view at all! Rooms are good, well maintained and neat. Restaurant staff seemed worked out or irritated sometimes.

Was this review helpful? Yes
hoteldluis, Diretor de vendas at Hotel D. Luis, responded to this review

Dear Guest, Thank you very much for sharing your experience at Coimbra and for your wonderful review about our hotel and our services. It was such a pleasure to acknowledge that you have enjoyed your stay at our Hotel and our city. We look forward to welcoming you again next time you visit Coimbra. Yours sincerely, Tânia Soares More 

Krakow, Poland
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 21, 2015

Situated a little far from the center of city, but with regular, charge free transfers from the hotel to the centre. Amazing panorama view on Coimbra. Restaurant with Michelin nomination 2014. Rooms large enough. Bathrooms clean but need to be renovate. Air condition and free internet. Really good place for one, two days to see this beautiful city.

Was this review helpful? Yes
hoteldluis, Diretor de vendas at Hotel D. Luis, responded to this review

Dear Guest, Thank you very much for sharing your experience at Coimbra and for your wonderful review about our hotel and our services. It was such a pleasure to acknowledge that you have enjoyed your stay at our Hotel and our city. We look forward to welcoming you again next time you visit Coimbra. Yours sincerely, Tânia Soares More 

Munich, Germany
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 4, 2015

It turned out to be extremely difficult to find a hotel with on-sight-parking in Coimbra. Most of the hotels are located in the old town or near the train station, only one of them offered free parking, and that one did not appeal to us. D. Luis turned out to be a great option. We booked a simple room through... More 

Was this review helpful? Yes
hoteldluis, Director of Sales at Hotel D. Luis, responded to this review

Dear Guest, Thank you very much for sharing your experience at Coimbra and for your review about our hotel and our services. We look forward to welcoming you again next time you visit Coimbra. Yours sincerely, Tânia Soares More 

Prague, Czech Republic
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed June 4, 2015

Our room had a view to nowhere. Ask for the rooms with city orientation. That is also a downside of this hotel. You would have to drive with a car to see the city centre. It is too far to walk. The breakfast area is large and has a lot of products, but when we we're there after 9:00 a... More 

Was this review helpful? Yes
hoteldluis, Director of Sales at Hotel D. Luis, responded to this review

Dear Guest, Thank you very much for sharing your experience at Coimbra and for your review about our hotel and our services. Our breakfast is open untill 10am and we are always replacing the products that is missing. We are sorry that we couldn't be able to replace the products on time. We look forward to welcoming you again next... More 

Newcastle upon Tyne, United Kingdom
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 22, 2015

An older hotel with rooms slightly dated but very large and excellent facilities. Also good dining room and breakfast and excellent value for money. Free wifi and good parking also free. Location overlooking Coimbra and the river - taxi about 5 euros to centre.

Was this review helpful? Yes
hoteldluis, Director of Sales at Hotel D. Luis, responded to this review

Dear Guest, Thank you very much for sharing your experience at Coimbra and for your wonderful review about our hotel and our services. It was such a pleasure to acknowledge that you have enjoyed your stay at our Hotel and our city. We look forward to welcoming you again next time you visit Coimbra. Yours sincerely, Tânia Soares More 

Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed April 13, 2015

A bit disappointing on the cleanliness of the room - soap stains on sink and floor. Also, hand soap at sink was almost running out and by the end of the one day stay it was gone. Hotel staff not very welcoming. But large rooms with an awesome panoramic view of the city. Well-impressed by the restaurant service provided. Good... More 

Was this review helpful? Yes
hoteldluis, Director of Sales at Hotel D. Luis, responded to this review

Dear Guest, Thank you very much for sharing your experience at Coimbra and for your review about our hotel and our services. We look forward to welcoming you again next time you visit Coimbra. Yours sincerely, Tânia Soares More 

South East England
Level Contributor
128 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed April 12, 2015

A slightly dated hotel with a wonderful view of the city. I never felt welcome. the bar wasn't manned; the staff seemed to ignore clients and whole place looked half closed. Food was very average and less choice than other hotels from the biuffet.

Was this review helpful? Yes 1
hoteldluis, Director of Sales at Hotel D. Luis, responded to this review

Dear Guest, Thank you very much for sharing your experience. We are sad that you didn't enjoy your stay in our hotel. We are desolated. We will take the right measures regarding all the issues mentioned to improve our service. Thank you so much for the alert. We look forward to welcome you again. Yours sincerely, Tânia Soares More 

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