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Hotel D. Luis

Rotunda da Ponte Rainha Santa Isabel, Coimbra 3040-091, Portugal (Formerly BEST WESTERN Hotel D. Luís)
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Hotel D. Luis
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Hotel D. Luis
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313 reviews from our community

Traveler rating
    68
    135
    75
    24
    11
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78
116
8
34
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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Newcastle upon Tyne, United Kingdom
Contributor
19 reviews 19 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

An older hotel with rooms slightly dated but very large and excellent facilities. Also good dining room and breakfast and excellent value for money. Free wifi and good parking also free. Location overlooking Coimbra and the river - taxi about 5 euros to centre.

Was this review helpful? Yes
Contributor
15 reviews 15 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 13, 2015

A bit disappointing on the cleanliness of the room - soap stains on sink and floor. Also, hand soap at sink was almost running out and by the end of the one day stay it was gone. Hotel staff not very welcoming. But large rooms with an awesome panoramic view of the city. Well-impressed by the restaurant service provided. Good... More 

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hoteldluis, Director of Sales at Hotel D. Luis, responded to this review

Dear Guest, Thank you very much for sharing your experience at Coimbra and for your review about our hotel and our services. We look forward to welcoming you again next time you visit Coimbra. Yours sincerely, Tânia Soares More 

South East England
Top Contributor
117 reviews 117 reviews
27 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed April 12, 2015

A slightly dated hotel with a wonderful view of the city. I never felt welcome. the bar wasn't manned; the staff seemed to ignore clients and whole place looked half closed. Food was very average and less choice than other hotels from the biuffet.

Was this review helpful? Yes 1
hoteldluis, Director of Sales at Hotel D. Luis, responded to this review

Dear Guest, Thank you very much for sharing your experience. We are sad that you didn't enjoy your stay in our hotel. We are desolated. We will take the right measures regarding all the issues mentioned to improve our service. Thank you so much for the alert. We look forward to welcome you again. Yours sincerely, Tânia Soares More 

New Jersey
Senior Contributor
43 reviews 43 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed March 17, 2015

This dated hotel has seen better days. A bit depressing, out of the way (across the river from the town) hotel full of tour groups. The dinner was just OK and the breakfast was passable. If you want to get the flavor of Coimbra, do not choose this hotel. Having said that, it does have a very nice panoramic view... More 

Was this review helpful? Yes 1
hoteldluis, Director of Sales at Hotel D. Luis, responded to this review

Dear Guest, Thank you very much for sharing your experience at Coimbra and for your review about our hotel and our services. We look forward to welcoming you again next time you visit Coimbra. Yours sincerely, Tânia Soares More 

Coimbra, Portugal
Senior Contributor
45 reviews 45 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed March 11, 2015

We live close to Coimbra and were invited to dinner here with friends. The staff are very agreeable, and it was lovely to sit in a good sized dining room with no TV on!! We had the mixed hors d'oeuvres, which was very nice. Unfortunately the main course was not. I had 'lombinho' in red wine reduction, which should be... More 

Was this review helpful? Yes 1
hoteldluis, Director of Sales at Hotel D. Luis, responded to this review

Dear Guest, Thank you very much for sharing your experience. We are sad that you didn't enjoy your meal at our restaurant. It's not often to hear that the food was not as good as you would like to be. We are desolated. We are preparing the menu for the Spring, we hope that you can return and taste the... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 18, 2015

Very nice hotel, great location with a spectacular view of the city of Coimbra. What I liked most was the breakfast, with a good variety of choices including English breakfast. What I liked least was the material already a little outdated. The people was very competent and nice. Very clean in all areas.

Was this review helpful? Yes 1
hoteldluis, Director of Sales at Hotel D. Luis, responded to this review

Dear Guest, Thank you very much for sharing your experience at Coimbra and for your wonderful review about our hotel and our services. It was such a pleasure to acknowledge that you have enjoyed your stay at our Hotel and our city. We look forward to welcoming you again next time you visit Coimbra. Yours sincerely, Tânia Soares More 

Faro District, Portugal
1 review
5 of 5 stars Reviewed February 3, 2015

Great Experience! I was in Coimbra for almost a week and D.Luis was an excellent choice!! People very competent and sympathic!! Several living rooms wich was very good for me that I have to work; Locattion excellent with no problems in parking; Good breakfast! Each issue was always solved by hotel people. I will return! José Marau

Was this review helpful? Yes
hoteldluis, Director of Sales at Hotel D. Luis, responded to this review

Dear Guest, Thank you very much for sharing your experience at Coimbra and for your wonderful review about our hotel and our services. It was such a pleasure to acknowledge that you have enjoyed your stay at our Hotel and our city. We look forward to welcoming you again next time you visit Coimbra. Yours sincerely, Tânia Soares More 

1 review
5 of 5 stars Reviewed January 14, 2015

Love the location and love the propõe working here. For a 3 stars hotel irá pretty good. Very quiet Very cosy and agiam the locaation the view to the city and the river. I have been here for a few times now and think this is a very good choice for any

Was this review helpful? Yes
hoteldluis, Director of Sales at Hotel D. Luis, responded to this review

Dear Guest, Thank you very much for sharing your experience at Coimbra and for your wonderful review about our hotel and our services. It was such a pleasure to acknowledge that you have enjoyed your stay at our Hotel and our city. We look forward to welcoming you again next time you visit Coimbra. Yours sincerely, Tânia Soares More 

Athens, Greece
Contributor
12 reviews 12 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 13, 2014

This hotel enjoys a privileged location with spectacular views of the old city of Coimbra and the very nicely oldest university in Europe of her.The magnificent view regards all rooms and public areas (dining, bar, lounge). It has a beautiful garden with roses and other plants and meets all requirements for a comfortable stay .It has all necessary facilities with... More 

Was this review helpful? Yes 1
Long Island, New York
Senior Contributor
35 reviews 35 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 8, 2014

Stayed over a Saturday night. The music coming from the lobby, was so loud, despite being on the floor above, it sounded like they were in the hall. The hotel is a bit run down, but clean & acceptable.

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