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Hotel do Caracol

Estrada Regional no 1 | Silveira, Angra do Heroismo, Terceira 9700-193, Portugal
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Hotel do Caracol
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176 Reviews from our TripAdvisor Community

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Mass
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We came in on a busy Thursday morning. The line to check in was long but the desk moved us all right along. Surprisingly we all had a room to go to even though it was 0830! So I also commend the housekeeping staff. Are the beds hard...Yes! but if you take the blanket out of your closet and lay... More 

Helpful?
1 Thank DonnaGvia
Kenosha, Wisconsin
Level Contributor
7 reviews
5 of 5 stars Reviewed 1 week ago NEW

I'm a single woman and this was my first solo trip experience to Europe. I thought the hotel was wonderful and the staff and service exceptional. I opted to upgrade to a sea view room and thought it was completely worth the value. Slept with my balcony slider open every night, enjoyed the sound of the ocean immensely. Had wifi... More 

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Thank lyndav78
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The best part of the hotel was the staff, very friendly and accommodating. The free breakfast each morning was ok, but never changed. The room was very musty and we tried to keep the door open as much as possible.

Helpful?
1 Thank Patrick M
Albany, New York
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago

I don't believe they ever have wifi in the rooms and the wifi in the lobby is extremely slow. If you need wifi for work, I would suggest you stay elsewhere. The hotel is clean and the staff very patient and helpful. The breakfast buffet was poor as there were almost no clean tables and the staff was very slow... More 

Helpful?
Thank Middlegirlg
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is wonderful. The staff is super helpful and the accomodations are really good. Food and drinks are really affordable (especially in comparison to the Terceira Mar which we visited) and super delicious. The bartenders at the upstairs bar are really helpful and gave us some really good tips about what to do and where to go on the... More 

Helpful?
3 Thank Wendell Z
nyc
Level Contributor
92 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel for six nights and had a great experience. The room was fine on the second floor, with a King bed with two mattresses. Very comfortable. The balcony overlooked the gardens below, and the ocean. The dining room overlooks the ocean and lava rocks. The daily breakfast was a buffet with eggs, meats, pancakes, cheeses, hams... More 

Helpful?
7 Thank NycRev
South Dennis, Massachusetts
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed December 17, 2015 via mobile

We stayed here on a very inexpensive Travelzoo package. Much nicer than I was expecting. But, the walls are paper thin and we had kids playing video games and talking loudly in the next room for 2 nights, it was like they were in bed with us. We did go down to the desk the second night and they were... More 

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7 Thank MLBJ
Newton Abbot, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed November 27, 2015

This is the second time I have stayed in this hotel in 2015. The hotel location is good, with convenient access to the main highway, and only being a short walk into the town Centre. It has a bus stop right outside. The reception staff are very helpful, and always great you with a smile, asking how your day has... More 

Helpful?
4 Thank ChrisRHuk
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 26, 2015 via mobile

About the restaurant: the employees Miguel Pimentel was a really good help about the dishes and wine and a nice person to talk About the hotel, Cousy and if you want to relax ... You must visit!swimming pool by the sea and really good temperatures! Welcome the Azores.. Truly paradise

Helpful?
1 Thank Tintin F
toronto
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed October 17, 2015

Easy access from hi-way and airport . Walking distance to town. Waterfront location with access of quiet bay, swimming off the dock and salt water pool. Parking at front or underground . Room was clean, comfortable and crisp. TV older with basic English news Chanel. Air condition, fridge and wifi works excellent . Should choose breakfast option cos' none available... More 

Helpful?
5 Thank aloha2u2
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