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Hotel do Caracol

Estrada Regional no 1 | Silveira, Angra do Heroismo, Terceira 9700-193, Portugal
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1 room 1 guest
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144 Reviews from our TripAdvisor Community

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Traveler rating
    27
    68
    33
    11
    5
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28
70
5
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (144)
  • Mar-May only
    (27)
  • Jun-Aug only
    (68)
  • Sep-Nov only
    (33)
  • Dec-Feb only
    (16)
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Lisbon, Portugal
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Hotel is well located if you want to drive by the island. Has a good pool and the rooms are very cozy. 10 minutes on foot from Angra do Heroismo city center. After I've made my reservation (directly with the hotel) they upgraded my room from a standard room into a suite. My suite (2 floors) had an excellent... More 

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Den Bosch, The Netherlands
Level Contributor
363 reviews
127 hotel reviews
common_n_hotel_reviews_1bd8 173 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Being a well-travelled person, I consider myself rather expierenced when it comes to the basic function of a hotel: to provide a comfortable bed for a good night sleep. Of the many hundreds of nights I've stayed in hotels, Caracol stars at the bottom of my list with matrasses hard as wood and pillows thin as paper. A next annoying... More 

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Travelers are raving about these Angra do Heroismo hotels

The Netherlands
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for 2 nights, but we wouldn't have minded staying longer. We were welcomed very friendly and the hotel appeared modern, tidy and clean. The hotel has a lot of facilities, such as a restaurant, bar, outside pool with bar, inside pool, wonderful gym, parking garage and a dive center directly below. The hotel is very easily accessible... More 

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Turlock, California
2 reviews
1 of 5 stars Reviewed July 14, 2015

not up to 4 star standart. air conditioning not working.breakfast service bad. not enought ice . there was water leaking from the ceiling . near the light switch and in the bathroom also.front desk bad

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Brussels, Belgium
Level Contributor
6 reviews
4 of 5 stars Reviewed May 19, 2015

Very nice stay - staff was friendly and the food very good (we went during a gastronomic festival). Internet could work better but that was not the purpose of our holidays :) the location is perfect close to everything

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Lisbon, Portugal
Level Contributor
42 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed February 21, 2015

Confortable stay in Caracol. Nice swimming pool over the sea and 20m away from a water port where you can have excellent swim/dive. During the summer this area is used as a beach with vigilants. The hotel has underground parking and 10m away from city center. Modern. On options for your stay in Angra.

Was this review helpful? Yes 1
Middlesex, England
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed August 25, 2014

Just returned from a weeks holiday and have no hesitation in recommending this hotel. Our room was well appointed and comfortable with very efficient air con, free wifi, and lovely view over the swimming pool and sea. A couple of nights we were disturbed by parties and music continuing into the early hours which was a shame. Otherwise the hotel... More 

Was this review helpful? Yes 3
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 21, 2014

We spent a week at the Hotel do Caracol and were disappointed by their standards. It's clearly far from a 4 star hotel. The A/C did not work the entire week and despite small apologies, the only offer they made (after 5 days) was offering us a room in the basement. The wifi was not working in the floors for... More 

Was this review helpful? Yes 1
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 20, 2014

Amazing hotel and staff & a total 4 star experience.The hotel is spotless, have wow views, pool is great and is centrally located in one of the nicest areas on the island. Highly recommend! In addition we are on our honeymoon and this hotel really make things special!

Was this review helpful? Yes 1
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 18, 2014

Good location, super nice service (don't be fooled by their a bit shabby reception), good restaurant (the bar upstairs, not the one down stairs), and good price!!!! The sea pool in front of the hotel is just gorgeous! Can't hold to go for a bath the moment we arrived!

Was this review helpful? Yes 1
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