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Hotel Acores Atlantico

Avenida Infante Dom Henrique 113, Ponta Delgada, Sao Miguel 9500-150, Portugal
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Hotel Acores Atlantico
Best prices for: 1 room 1 guest
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Ranked #14 of 24 Hotels in Ponta Delgada
A recent review
3 of 5 stars reviewed 3 weeks ago
Danielle B
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76 Reviews from our TripAdvisor Community

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10
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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    (14)
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Venice
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

The hotel is an old fashoned, stinks older and it is not properly managed. There is a lot of noise from the main street, which runs along the harbour. Breakfast is basic and personnel too. As the breakfast venue was full of people and there wan not any table/seat available. I asked the waiter and I got a seat in... More 

Was this review helpful? Yes 2
bensaudehotels, Manager at Hotel Acores Atlantico, responded to this review

Good afternoon, first of all we would like to thank you for your exposition with very useful information for our guidance. We are deeply sorry to learn that your stay was not of your total liking. However, we would like to present our apologies about the breakfast service and we can assure you that we will spare no efforts in... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel itself is very old and musty inside each room. The carpets are stained, smells of smoke and beds are uncomfortably hard, hairdryer is old. The only reason this review is getting 3 stars is because of the staff. They were very accommodating with letting us check in after an international flight and before check in time, they started... More 

Was this review helpful? Yes 2
Dubai, United Arab Emirates
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel sells itself for being a 4 star but it's definitely not. The beds are very uncomfortable and small. The TVs are very old. The whole rooms needs some upgrades. It's not very comfortable at all.

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Alcobaca, Portugal
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed May 28, 2015

Very clean, good food and fab amazing views over the harbour. We found a very good price with travel Republic half board inclusive of drinks with dinner , extremely good value for money. The rooms could do with a little updating but to be honest they were great . The dinning room is so comfortable well lit and overlooks the... More 

Was this review helpful? Yes 1
Tallinn, Estonia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed January 10, 2015

Good place for landing and introducing Ponta Delgada. Also all kind tours around the island are possible. Front desk employees are very helpful. Hotel itself is quite clean and comfortable, only a little face lift is needed. I enjoyed the breakfast, even when we had to take it very early before restaurant opening time.

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Ontario
Level Contributor
41 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
5 of 5 stars Reviewed December 5, 2014

We were there as a group with 30 other golfers. The hotel accommodated us very well and the staff were wonderfully helpful. If there was a problem ie air conditioner, it was fixed right away. The Azores offers the perfect island retreat with good golfing and a laid back European feel not to mention lovely temperature and fabulous vegetation. I... More 

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Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed October 31, 2014

Spent a week there in the off season as part of a Groupon Getaway deal. Not knowing typical room rates, I'm happy with what we paid for our stay. The staff is very polite, the facility is clean, and the breakfast spread is a nice variety of local foods and European fare. Front desk employees speak excellent English and are... More 

Was this review helpful? Yes 2
Bensaude H, Manager at Hotel Acores Atlantico, responded to this review

Good afternoon, first of all thank you for your exposition about the hotel satisfaction. It is with great pleasure that we read your comment for that we can monitor and evaluate the satisfaction of our guests. Thanks again, and hope to receive it in the next coming of S. Miguel, Azores. Best regards, Hotel Açores Atlântico More 

San Diego, California
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed October 22, 2014

We also stayed here in mid-October on the Groupon Getaway and were a bit apprehensive about the hotel after reading some of the prior reviews. We were among those who had an excellent experience. Upon a very early arrival we were able to check into a room and rest up, and then a few hours later we were moved to... More 

Was this review helpful? Yes 1
Cheektowaga, New York
Level Contributor
73 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed October 21, 2014

I was getting a little worried about the reviews and complaints that can be found in the reviews for this hotel, but all my fears were put to rest when we arrived at the hotel and checked in. We were greeted (in English) and told that our room had to be cleaned and we could switch to a room in... More 

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Boston, Massachusetts
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed October 16, 2014

I really truly hate to leave a poor review for anything, but reading other people's reviews mentioning "outstanding service" I am shocked. Our experience was the exact opposite of what everyone else reports -- we found the humble accommodations to be perfectly fine, but we are very low-maintenance and couldn't care less about things like old decor and ocean view.... More 

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Bensaude H, Manager at Hotel Acores Atlantico, responded to this review

Good afternoon! Ms. Kaitlyn W., After all, for our misunderstood in the online site, please kindly accept our apologies for the delay of our answer. we would like to thank you for your exposition with very usefull information for our guidance. Therefore, we are deeply sorry to learn that your stay was not of your total liking. However we can... More 

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