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Royal Garden Hotel

Rua de Lisboa, Ponta Delgada, Sao Miguel 9500, Portugal
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Royal Garden Hotel
Best prices for: 1 room 1 guest
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Ranked #8 of 24 Hotels in Ponta Delgada
A recent review
5 of 5 stars reviewed 1 week ago
angelina1813 Honolulu, Hawaii
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215 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Honolulu, Hawaii
Top Contributor
215 reviews 215 reviews
30 hotel reviews
102 helpful votes 102 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We ran as fast as we could from our airbnb rental and was desperate for comfort and luxury. We were so happy to find this hotel It had everything we needed and more The beds are a little hard but I'm sure they can fix that easily The staff is wonderful and he premises is beautiful. So so so happy... More 

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West Palm Beach, Florida
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Pleasant and quaint. Lots of expansive lobby/lounge areas. Loved the cocktail, snack bar on 1st floor. Breakfast buffet was same everyday. No tissues, washcloths, but that's typical in Europe. Shampoo came in small packets. No gift shop. Hair and nail salon was nice. Reception staff was mildly courteous; but looked too busy to assist. Great location, not far from plaza.... More 

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London, United Kingdom
Senior Contributor
45 reviews 45 reviews
3 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Our room was clean but the decor was dated in contrast to the rest of the hotel. The television was old (not a flat screen) although it had a few English-speaking channels eg MTV, news. Our room had terrible wifi connection (in the town centre nearby the free wifi is excellent) and two single beds (even though we had requested... More 

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Yorkshire
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My wife and self stayed for 1 week - Saturday 11th to 18th April. The hotel is modern with interesting furnishings. Lovely and quiet and little more than 10minutes walk from the port front and marina walk way. Our room was more than adequate and the buffet breakfast was bang on. The evening buffet meals were very good value, not... More 

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 16, 2015

I stayed here from 3 to 10 April 2015 and enjoyed my stay. The staff were very helpful, always happy to tell us about what there was to do around Ponta Delgada as well as São Miguel island. The rooms were comfortable and the bar staff were friendly. We were too busy to use the Pool and Gym, but they... More 

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Bay Area
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 4, 2015

I am going to give a simple review because I will be giving more. The Azores is a beautiful island, simple way of life. This particular hotel is centrally located in good area for getting around. There were not alot of people in the hotel, which made me question the hotel staff as to were everyone was since I was... More 

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Ricardo M, General Manager at Royal Garden Hotel, responded to this review

Dear ayp545, Thank you for your preference for Royal Garden Hotel, during your recent stay in Ponta Delgada. Also thank you for taking some time to give us your review, it's very important for us. We are pleased to see that you enjoyed some facilities provided by the Hotel. However, we also noticed that you had some difficulties during your... More 

lLake Worth,Fl.
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 1, 2015

The Royal Garden is a nice hotel centrally located to all the main attractions of the city. The staff could not have been more helpful ( especially Fabio at the front door). Sure the beds might be a little hard but when you've been out exploring all day and exhausted at night the bed felt like heaven. There are not... More 

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Ricardo M, General Manager at Royal Garden Hotel, responded to this review

Dear lidollakeworth, Thank you for your preference for Royal Garden Hotel during your recent stay in Ponta Delgada. Your comments are very important for us! We are pleased to see that you enjoyed your stay with us, and Fabio sends you a big hugh! :) Our team works everyday to guarantee our Guests satisfaction, and your comments will help them... More 

St. Croix, USVI
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 28, 2015

Nicely appointed common areas and rooms. Excellent workout facility. Very good breakfast included. Helpful, friendly staff. Well located. Spacious room that was clean. ATM across the street. Restaurants and downtown within walking distance

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Ricardo M, Gerente at Royal Garden Hotel, responded to this review

Dear Mr. Delutz, Thank you for your preferring Royal Garden Hotel during your recent stay in Ponta Delgada, and for taking some time to rate us in TripAdvisor. We are pleased to see that you have enjoyed your stay with us. Our Team will try to improve our standards to get your five stars evaluation next time! :) Hope to... More 

Edinburgh
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 14, 2015

This is a fine hotel in a great location. Staff are exceptionally friendly (like everyone I have met on Sao Miguel). The hotel is brand-new, with beautiful architecture, built with the finest materials, and many amenities (indoor and outdoor pools, beautiful garden courtyard). Against the backdrop of this being a four-star hotel, however, I would want to manage my fellow... More 

Was this review helpful? Yes 1
Ricardo M, Gerente at Royal Garden Hotel, responded to this review

Dear Mr. Toby-psu-1978, First of all, we would like to thank you for your review on TripAdvisor regarding your stay at Royal Garden Hotel. We work everyday to ensure the maximum satisfaction for our guests, and your words left us very happy! Regarding the TV's and Breakfast, which you liked less in our hotel, let me tell you that we... More 

Portugal
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 8, 2015

The lobby decoration is very beautiful, oriental style, that reflects the hotel`s interior garden. However the rooms decoration don`t have the same impact. The staff is very friendly and the rooms are clean.

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