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Royal Garden Hotel

Rua de Lisboa, Ponta Delgada, Sao Miguel 9500, Portugal
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Royal Garden Hotel
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Ranked #8 of 24 Hotels in Ponta Delgada
A recent review
5 of 5 stars reviewed 1 week ago
Jack W
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206 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

I stayed here from 3 to 10 April 2015 and enjoyed my stay. The staff were very helpful, always happy to tell us about what there was to do around Ponta Delgada as well as São Miguel island. The rooms were comfortable and the bar staff were friendly. We were too busy to use the Pool and Gym, but they... More 

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Bay Area
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

I am going to give a simple review because I will be giving more. The Azores is a beautiful island, simple way of life. This particular hotel is centrally located in good area for getting around. There were not alot of people in the hotel, which made me question the hotel staff as to were everyone was since I was... More 

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Ricardo M, General Manager at Royal Garden Hotel, responded to this review

Dear ayp545, Thank you for your preference for Royal Garden Hotel, during your recent stay in Ponta Delgada. Also thank you for taking some time to give us your review, it's very important for us. We are pleased to see that you enjoyed some facilities provided by the Hotel. However, we also noticed that you had some difficulties during your... More 

lLake Worth,Fl.
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Royal Garden is a nice hotel centrally located to all the main attractions of the city. The staff could not have been more helpful ( especially Fabio at the front door). Sure the beds might be a little hard but when you've been out exploring all day and exhausted at night the bed felt like heaven. There are not... More 

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Ricardo M, General Manager at Royal Garden Hotel, responded to this review

Dear lidollakeworth, Thank you for your preference for Royal Garden Hotel during your recent stay in Ponta Delgada. Your comments are very important for us! We are pleased to see that you enjoyed your stay with us, and Fabio sends you a big hugh! :) Our team works everyday to guarantee our Guests satisfaction, and your comments will help them... More 

St. Croix, USVI
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nicely appointed common areas and rooms. Excellent workout facility. Very good breakfast included. Helpful, friendly staff. Well located. Spacious room that was clean. ATM across the street. Restaurants and downtown within walking distance

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Ricardo M, Gerente at Royal Garden Hotel, responded to this review

Dear Mr. Delutz, Thank you for your preferring Royal Garden Hotel during your recent stay in Ponta Delgada, and for taking some time to rate us in TripAdvisor. We are pleased to see that you have enjoyed your stay with us. Our Team will try to improve our standards to get your five stars evaluation next time! :) Hope to... More 

Edinburgh
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 14, 2015

This is a fine hotel in a great location. Staff are exceptionally friendly (like everyone I have met on Sao Miguel). The hotel is brand-new, with beautiful architecture, built with the finest materials, and many amenities (indoor and outdoor pools, beautiful garden courtyard). Against the backdrop of this being a four-star hotel, however, I would want to manage my fellow... More 

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Ricardo M, Gerente at Royal Garden Hotel, responded to this review

Dear Mr. Toby-psu-1978, First of all, we would like to thank you for your review on TripAdvisor regarding your stay at Royal Garden Hotel. We work everyday to ensure the maximum satisfaction for our guests, and your words left us very happy! Regarding the TV's and Breakfast, which you liked less in our hotel, let me tell you that we... More 

Portugal
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 8, 2015

The lobby decoration is very beautiful, oriental style, that reflects the hotel`s interior garden. However the rooms decoration don`t have the same impact. The staff is very friendly and the rooms are clean.

Was this review helpful? Yes 1
Philadelphia, Pennsylvania
Senior Contributor
48 reviews 48 reviews
4 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed January 17, 2015

The Royal Garden Hotel is just a very good hotel in an ultra-convenient location in Ponta Delgada. You can in minutes walk to all the sights, restaurants, and shops in the old town and it at the same time very close to the airport. This is a large modern hotel with many facilities. Every room has a balcony overlooking the... More 

Was this review helpful? Yes 1
goldsboro nc
Senior Contributor
49 reviews 49 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed January 6, 2015

This hotel is in a great location, not in the middle of the town but just on the outskirts of Ponta Delgada. The staff was most helpful and the rooms are comfortable, not luxurious. Do ask for a pad to go on top of the mattress as I had read in other reviews that the mattresses were hard. This additional... More 

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Contributor
11 reviews 11 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 30, 2014

We had a nice stay over Christmas starting with the helpfull reception staff over a nice breakfast buffet to the bubbly jacuzzi. Excellent wifi which of course is a must these days. Nevertheless my children cannot do without. Agree with other reviewers statements about dinner being acceptable but nothing special.

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Estoril, Portugal
Top Contributor
86 reviews 86 reviews
32 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed December 9, 2014

5 minutes away from the Ponta Delgada airport (by car) and only 10 minutes walking from the main square of town and major monuments, Royal garden Hotel offers very good quiet rooms, very clean and a quite good breakfast buffet included in the price. Nice warm interior pool and jacuzzi, and a nice outside pool. Also a little gym and... More 

Was this review helpful? Yes 2
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