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Pousada da Horta, Forte de Sta. Cruz

3.0 of 5 Rua Vasco da Gama, Horta, Faial Island 9900-017, Portugal
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Pousada da Horta, Forte de Sta. Cruz
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Pousada da Horta, Forte de Sta. Cruz
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106 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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rijmenam
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We (family with two teenagers 14 and 16 years old) stayed at the poussada for a couple of days and enjoyed it very much. We had two rooms (not next to each other which we asked for when we made the booking) whihc were very clean,and cleaning service during our stay was very good. Each room (on the ground floor)... More

Was this review helpful? Yes 1
Manager_StCruz, Gerente geral at Pousada da Horta, Forte de Sta. Cruz, responded to this review

Dear PascalPermentier, It was a pleasure for us to have your family stay with us. We are sorry we were not able to book the two rooms next to each other, as we only have 28 rooms in the Pousada, room distribution in high season is a bit more dificult - however we did our best to arrange the rooms... More

Traunstein, Germany
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We chose the hotel by the ratings on TA. The pousada is in the centre of Horta close to harbour and Peter Cafe Sport. It is built in an old castle with very nice and cosy rooms. Ask for a room with view to the port and Pico! The staff is really friendly and helpful. Breakfast is very delicous with... More

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Manager_StCruz, Gerente geral at Pousada da Horta, Forte de Sta. Cruz, responded to this review

Dear Christian S, Thank you very much for your kind comments about our Pousada I'm glad you enjoyed your room and our breakfast buffet. We are very satisfied to know that our team was able to help you and make you feel welcome during your stay with us. We truly hope you will come back and visit us soon. Best... More

1 review
4 of 5 stars Reviewed September 19, 2014

Wonderfull location. Great and comfortable rooms. Very good breakfast and dinner. Nice swimming pool with view on Pico. We will sure come back. Kind and helpfull staff. Nearby harbor and sea activities.

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Manager_StCruz, Gerente geral at Pousada da Horta, Forte de Sta. Cruz, responded to this review

Dear sylvie g. We are very glad you enjoyed our Pousada, especialy our rooms and Restaurante. I am pleased to know that our team was kind and helpfull during your stay with us. It will be a pleasure for us to have you revisit our XVI Century Fort again. We realy hope to see you again soon. Best Regards. Ricardo... More

London, United Kingdom
Contributor
12 reviews 12 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 1, 2014 via mobile

The hotel has a great location. We had a room overlooking Pico and the port. The design is clean, with a lot of attention to heritage. The staff at the restaurant and around the pool is very helpful and friendly. The breakfast is divine while dinner is large heavy and somehow traditional. Our favourite hotel in the Azores.

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Manager_StCruz, Gerente geral at Pousada da Horta, Forte de Sta. Cruz, responded to this review

Dear C R, Thank you so much for taking the time to write your kind words following your recent stay at Pousada Forte de Sta. Cruz - Marina da Horta. I was really pleased to read that you found the location, service and facilities of our hotel to your liking and we hope to be able to welcome you back... More

Aurora
Top Contributor
61 reviews 61 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed August 9, 2014 via mobile

We have had good luck with the Pousadas, and Santa Cruz is no exception. The free WiFi works in most places, but remember that you're in a fort, and the very thick stone walls impede signals. Perfect location, lovely historic features, very helpful staff. Good pool overlooking the harbour. Breakfast is buffet, abundant and local -- too bad about the... More

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Manager_StCruz, Gerente geral at Pousada da Horta, Forte de Sta. Cruz, responded to this review

Dear Film G , Thank you for taking the time to write a review about your most recent stay with us. We are pleased to read that you enjoyed our location, the views from your room and our hotel facilities. It is also great to read that our staff were able to be of assistance. We thank you for your... More

Zürich
Top Contributor
50 reviews 50 reviews
39 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed August 1, 2014

We arrived late at the Pousada and got a nice clean roon with a view, we travelled with our teenage son and got an extra bed in the roon which it made the place quite cramped. But since we didn`t spend a lot of time in the room it was ok and the balcony with harbour view was amazing! Breakfast... More

Was this review helpful? Yes 1
Manager_StCruz, Gerente geral at Pousada da Horta, Forte de Sta. Cruz, responded to this review

Dear Amsel4, I would like to personally thank you for taking time to review our Pousada. I am happy that you enjoyed the balcony of your room with its amazing view over the harbour and our breakfast service. I was most concerned to hear that the your dinning experience with us did not exceed your expectations . It would be... More

Newcastle upon Tyne, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 27, 2014

Visiting the Azores for my 50th birthday we stayed 6 nights at the Pousada. (Me, husband and teenage daughter) . This is a lovely hotel in a perfect position in Horta. We had a room with a view over Pico and the harbour. This feels like a magical place. The service at the hotel was superb. (Dinner a bit pricey... More

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Manager_StCruz, Gerente geral at Pousada da Horta, Forte de Sta. Cruz, responded to this review

Dear Brownfamily9, Thank you for your wonderful comments regarding our Pousada. I am delighted to know that we were able to be your Very Special Place for a Very Special Occasion. It’s always a great pleasure to have such positive comments from our guests and to know that our team was able to creat such a magical experience for you... More

Lisbon, Portugal
Top Contributor
53 reviews 53 reviews
9 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed July 14, 2014

If you are going to Faial don't go expecting to find a fancy 5 star hotel or even a Pousada like you may find on the mainland of Portugal. This is a simply furnished hotel within a 16th century fortress with unbelievable views over the famous yacht marina, the ocean, and the stunning island of Pico with it's impressive volcano.... More

Was this review helpful? Yes 1
Manager_StCruz, Gerente geral at Pousada da Horta, Forte de Sta. Cruz, responded to this review

Dear Mr. Anthony G, Thank you for taking the time to share your experience with other Tripadvisor readers. It was a great pleasure for us to to have you and your family stay with us at Pousada de Sta. Cruz. I am glad you were able to experience some of the best things our Island has to offer. It's with... More

Colorado
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 10, 2014

We spent 2 nights here with our 3 children, ages 4, 6 & 10. Great hotel, great room and plenty of space for us all. Located in the heart of Horta and a short walk from beach, museums and food. Hotel breakfast offered many options. Hotel is a shirt walk from ferry terminal.

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Manager_StCruz, Gerente geral at Pousada da Horta, Forte de Sta. Cruz, responded to this review

Dear Vnewsum, I am extremely happy to read that you have enjoyed all aspects of your recent stay with us, at Pousada de Sta. Cruz - Marina de Horta. It is certainly a great reward for us to read such overwhelmingly feedback from our guests. Thank you for recommending our Pousada to all Tripadvisor readers and travellers! Best Regards, Ricardo... More

Lincs UK
Senior Contributor
49 reviews 49 reviews
24 hotel reviews
90 helpful votes 90 helpful votes
5 of 5 stars Reviewed July 8, 2014

The Pousada is a modern building set inside an old fort overlooking, at the rear, the marina and, when the the clouds allow, has magnificant views of Pico island and volcano. It has a garden and swimming pool the temperature of which was around 25C when I swam. There is a typical feel of an old Portugese hotel in the... More

Was this review helpful? Yes
Manager_StCruz, Gerente geral at Pousada da Horta, Forte de Sta. Cruz, responded to this review

Dear CJSNetwork, I was delighted to read that you enjoyed your stay with us and that you were pleased with our hospitality service and the aesthetic beauty of our Pousada and its surroundings . All your kind comments with regards to your experience, services provided and our in-house facilities are highly appreciated. We have addressed your feedback with the employee... More

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Additional Information about Pousada da Horta, Forte de Sta. Cruz

Address: Rua Vasco da Gama, Horta, Faial Island 9900-017, Portugal
Location: Portugal > Azores > Faial Island > Horta
Price Range (Based on Average Rates): $
Hotel Class:3 star — Pousada da Horta, Forte de Sta. Cruz 3*
Number of rooms: 28
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Also Known As:
Pousada Da Horta, Forte De Sta. Cruz Faial Island

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