We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 5 Horta hotels

Pousada da Horta, Forte de Sta. Cruz

3.0 of 5 Hotel   |   Rua Vasco da Gama, Horta, Faial Island 9900-017, Portugal
Hotel amenities
Save Saved
You added Pousada da Horta, Forte de Sta. Cruz to your Saves list
Pousada da Horta, Forte de Sta. Cruz
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
82%
Ranked #1 of 5 hotels in Horta
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Anthony G Lisbon, Portugal
  • Overview
  • Reviews (94)
  • Photos (82)
  • Amenities
  • Q&A
  • Room tips (27)
  • Location
  • More
Write a Review

94 people have reviewed this hotel

Traveler rating
    44
    31
    12
    5
    2
See reviews for
15
55
6
3
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Lisbon, Portugal
Top Contributor
53 reviews 53 reviews
9 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 1 week ago

If you are going to Faial don't go expecting to find a fancy 5 star hotel or even a Pousada like you may find on the mainland of Portugal. This is a simply furnished hotel within a 16th century fortress with unbelievable views over the famous yacht marina, the ocean, and the stunning island of Pico with it's impressive volcano.... More

Was this review helpful? Yes 1
Manager_StCruz, Gerente geral at Pousada da Horta, Forte de Sta. Cruz, responded to this review

Dear Mr. Anthony G, Thank you for taking the time to share your experience with other Tripadvisor readers. It was a great pleasure for us to to have you and your family stay with us at Pousada de Sta. Cruz. I am glad you were able to experience some of the best things our Island has to offer. It's with... More

Colorado
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We spent 2 nights here with our 3 children, ages 4, 6 & 10. Great hotel, great room and plenty of space for us all. Located in the heart of Horta and a short walk from beach, museums and food. Hotel breakfast offered many options. Hotel is a shirt walk from ferry terminal.

Was this review helpful? Yes
Manager_StCruz, Gerente geral at Pousada da Horta, Forte de Sta. Cruz, responded to this review

Dear Vnewsum, I am extremely happy to read that you have enjoyed all aspects of your recent stay with us, at Pousada de Sta. Cruz - Marina de Horta. It is certainly a great reward for us to read such overwhelmingly feedback from our guests. Thank you for recommending our Pousada to all Tripadvisor readers and travellers! Best Regards, Ricardo... More

Lincs UK
Senior Contributor
45 reviews 45 reviews
22 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Pousada is a modern building set inside an old fort overlooking, at the rear, the marina and, when the the clouds allow, has magnificant views of Pico island and volcano. It has a garden and swimming pool the temperature of which was around 25C when I swam. There is a typical feel of an old Portugese hotel in the... More

Was this review helpful? Yes
Manager_StCruz, Gerente geral at Pousada da Horta, Forte de Sta. Cruz, responded to this review

Dear CJSNetwork, I was delighted to read that you enjoyed your stay with us and that you were pleased with our hospitality service and the aesthetic beauty of our Pousada and its surroundings . All your kind comments with regards to your experience, services provided and our in-house facilities are highly appreciated. We have addressed your feedback with the employee... More

Bethesda, Maryland
Top Contributor
67 reviews 67 reviews
14 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a wonderful property and we had a great stay here. It is in the perfect location and if you get a water view you also have a nice view of Pico mountain. Plus, who wouldn't like staying in an old Fort?! We didn't go in the pool but it looked very nice. We stayed in room 108 and... More

Was this review helpful? Yes
Manager_StCruz, Gerente geral at Pousada da Horta, Forte de Sta. Cruz, responded to this review

Dear Guest, Kindly accept my gratitude for the wonderfully detailed review that you have shared on TripAdvisor regarding your recent stay in Pousada de Sta. Cruz. I am glad to hear that we were able to exeed the expectations of your recent visit and that you were particularly pleased with the excellent service you received from our team. Your kind... More

La Spezia, Italy
Top Contributor
66 reviews 66 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very few flaws of any sort (Breakfast service was lightly slow, things ran out, and they didn't advertise very clearly that other things were available on request). All of the staff were very good, from the cleaners through the bar/restaurant to the Reception. Not just good, but very friendly and helpful. The rooms were fine, and we had a great... More

Was this review helpful? Yes
Manager_StCruz, Gerente geral at Pousada da Horta, Forte de Sta. Cruz, responded to this review

Dear Clive C, It was a pleasure to read your kind feedback regarding your recent stay at Pousada de Sta. Cruz. Thank you so much for pointing out the great services provided by the staff, I will be pleased to share your compliments with our team. I am glad that you appreciated our Gin & Tonic as well as the... More

Denderleeuw, Belgium
Top Contributor
86 reviews 86 reviews
28 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is situared in the center of Horta, near the coastline. Good location to explore Faial island. The room was large and clean. We had garden and sea view. There is a swimming pool outside, but the water is cold. So for Azores weather too cold for a swim. Free wifi in the reception area. Nice breakfast buffet.

Was this review helpful? Yes
Manager_StCruz, Gerente geral at Pousada da Horta, Forte de Sta. Cruz, responded to this review

Dear Chantal_H79, Thank you for your kind comments regarding our location and our hotel rooms with a unique view over the Marina and Pico Island. Unfortunately the weather was not the best for swimming, but we hope it will be sunny on your next visit to Faial. Best Regards. Ricardo Gomes. More

Montreal, Canada
Top Contributor
77 reviews 77 reviews
19 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed June 2, 2014

This is a well located, well maintained quality pousada with very good value. The staff are all excellent and extremely helpful. The tourist office is across the street, as is a local bus stop. Within easy walking distance to the harbourfront of the city, and most places/excursions you would like. Breakfast is included and is ample. Only reservation is the... More

Was this review helpful? Yes
Manager_StCruz, Gerente geral at Pousada da Horta, Forte de Sta. Cruz, responded to this review

Dear Guest. Thank you so much for choosing Pousada de Sta. Cruz on your recent visit to Faial and of course for your positive feedback. It’s always a great pleasure to have such a positive comments from our guests. We look forward to welcome you again in a near future. Best Regards, Ricardo Gomes More

saffron walden
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 2, 2014 via mobile

We had a twin room with balcony overlooking the harbour. Lovely swimming pool and lounging area. The pousada is built into the walls of an old fort. Pretty bar area and restaurant. We had supper which was fine but not brilliant. Breakfast ok, normal big hotel fare. Staff helpful.

Was this review helpful? Yes
Manager_StCruz, Gerente geral at Pousada da Horta, Forte de Sta. Cruz, responded to this review

Dear lucinda r. We would like to than you for taking the time in publishing your opinion and be sure that we have taken good note of your remarks. Our team will continue making all the efforts to improve all our services. Looking forward to welcome you back soon. Best regards, Ricardo Gomes More

Metz, France
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 23, 2014

Perfect location , very nice interior decoration.Very good breakfast. Dinner to be recommended except the service was very slow.(2 hours for 2 dishes) Every day there is a new pass word to have access to Wifi which is not very practical.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Manager_StCruz, Gerente geral at Pousada da Horta, Forte de Sta. Cruz, responded to this review

Dear Guest, We thank you for your time spent in posting a comment. It is with personal satisfaction that we acknowledge the positive feedback regarding our Location, Breakfast and Dining in the Pousada. As to the delay in our restaurante service, we would like to apologize for any inconvinience caused, as we recently changed our restaurante menu and our chefs... More

Williamsburg, Virginia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 21, 2014

The Pousada is actually inside the old fort that overlooks the harbor, and the views from many of the rooms are wonderful. The rooms themselves are very nice, the staff very helpful, and the location was perfect for exploring the town. We had a car, and parking right outside the hotel made life easy. Dinner was very good, and the... More

Was this review helpful? Yes
Manager_StCruz, Gerente geral at Pousada da Horta, Forte de Sta. Cruz, responded to this review

Dear Guest, It is wonderful to hear that your stay with us at Pousada de Sta. Cruz was a huge success and we are delighted to know that we were able to contribute in many ways to make your trip special. We are grateful for your positive feedback regarding our service, from the historical aspects of our hotel, its amazing... More

Owners: What's your side of the story?
If you own or manage Pousada da Horta, Forte de Sta. Cruz, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Pousada da Horta, Forte de Sta. Cruz? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Pousada da Horta, Forte de Sta. Cruz

Address: Rua Vasco da Gama, Horta, Faial Island 9900-017, Portugal
Location: Portugal > Azores > Faial Island > Horta
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Pousada da Horta, Forte de Sta. Cruz 3*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Booking.com, Priceline, Tingo, BookingOdigeoWL, Orbitz, Despegar.com, HotelsClick, Venere and Otel so you can book your Pousada da Horta, Forte de Sta. Cruz reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Pousada Da Horta, Forte De Sta. Cruz Faial Island

82 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (55)
Viewed
Room/suite (12)
Viewed
Hotel & grounds (12)
Viewed
View from room (11)
Viewed
Pool/beach area (2)
Viewed
Dining (4)
Viewed
Other (14)

Management photos: Courtesy of the property manager

Viewed
All management photos (28)
Viewed
Pool/beach area (10)
Viewed
Hotel & grounds (6)
Viewed
Dining (3)
Viewed
View from room (1)
Viewed
Other (8)

Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Pousada da Horta is located in a 16th-century fortress, which was classified a National Monument in 1947. This Pousada offers panoramic views over Pico Island and its famous marina. The modern rooms have been finished with contemporary touches, including Wi-Fi and cable TV. Guests can relax in the spacious en suite bathrooms and the towelling robes provided. Pousada da Horta, Forte de Santa Cruz has its own restaurant, which serves a wide range of local dishes and a buffet breakfast. Guests can also take refreshments from the bar onto the terrace to admire the views. The Faial Airport is just 10 km from the Pousada. ... more   less 
Number of rooms
28

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer