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Pousada Forte da Horta

3.0 of 5 Rua Vasco da Gama, Horta, Faial Island 9900-017, Portugal
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Pousada Forte da Horta
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Pousada Forte da Horta
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112 reviews from our community

Traveler rating
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    14
    6
    2
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21
64
7
4
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bristol, United Kingdom
Top Contributor
118 reviews 118 reviews
28 hotel reviews
133 helpful votes 133 helpful votes
4 of 5 stars Reviewed December 22, 2014

A chain hotel, but so perfectly located in central Horta you are no more than a stone throw from not only the shops but also all the whale watching trips and so forth. Reasonable service, although we found things missing in the room (e.g. a bottle opener). By no means a show stopper that, but the hotel didn’t feel necessarily... More 

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Manager_StCruz, Gerente geral at Pousada Forte da Horta, responded to this review

Dear Brother_Cadfael, I would like to thank you very much for your feedback regarding your stay at our Pousada. We are pleased to learn that you found our location perfect and you have enjoyed your stay. I am suprised to read that you didn't always find the front desk manned, I assure you that these aren´t part of our standards... More 

East Yorkshire
Top Contributor
157 reviews 157 reviews
90 hotel reviews
156 helpful votes 156 helpful votes
4 of 5 stars Reviewed November 27, 2014

Hotel is very well located to walk to all the local attractions and restaurants. We arrived by ferry and although you could walk its a bit far with luggage. Room was a bit small however the balcony overlooking the garden, pool and out to sea and Pico gave the room more space. Room had everything we needed including a fridge.... More 

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Manager_StCruz, Gerente geral at Pousada Forte da Horta, responded to this review

Dear KevanEastYorkshire, Thank you for taking the time to give us a detailed review of your experience. I am pleased to hear that you enjoyed your stay and the amenities offered. I apologize for the minor mishaps that you encountered, but I am pleased to know that we were able to resolve some of these issues during your stay. I... More 

Konstancin
Top Contributor
136 reviews 136 reviews
99 hotel reviews
210 helpful votes 210 helpful votes
5 of 5 stars Reviewed November 18, 2014

When we stayed at this hotel it was almost empty until the day the Prime Minister arrived for one night and then it was completely full. In both cases the staff was super. Even when stressed by lots of dignitaries and security they found time to do little extras like wash and dry our shoes after a muddy walk in... More 

Was this review helpful? Yes 1
Manager_StCruz, Gerente geral at Pousada Forte da Horta, responded to this review

Dear TravellerPoland, I am thrilled to hear you had such a fantastic stay with us. For us, all our Guests are VIPs and we do our best to make you feel at home. Thank you for sharing your experience with us and I hope to welcome you back to our Pousada. Kind Regards, Ricardo Gomes More 

Brussel
Top Contributor
79 reviews 79 reviews
23 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed November 13, 2014

The hotel is in the center of Horta, near the coastline. Don't expect a 'touristic' center here :-) Good location to explore Faial island. We had garden, sea view and swimming pool view (water is cold). Free wifi in the reception area. Nice breakfast.

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Manager_StCruz, Gerente geral at Pousada Forte da Horta, responded to this review

Dear SunnyCityHopper, Thank you for this review. I am very happy to see that you enjoyed your experience at Pousada de Sta. Cruz and our great location. I hope to welcome you back soon for another great stay. Best Regards, Ricardo Gomes. More 

San Diego, California
Top Contributor
60 reviews 60 reviews
23 hotel reviews
101 helpful votes 101 helpful votes
5 of 5 stars Reviewed November 1, 2014

We had an immediate positive feel for the hotel as we checked in. Staff was very friendly and helpful, even allowing us to check in early with no extra charge. We were able to get settled and start exploring right a way. The included breakfast was one of the best we have had. Although there a restaurant on site, we... More 

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Manager_StCruz, Gerente geral at Pousada Forte da Horta, responded to this review

Dear Explorercouple, Thank you for your great review. I am glad you had a wonderful stay and hope to welcome you back in the future. Best Regards, Ricardo Gomes. More 

rijmenam
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 17, 2014

We (family with two teenagers 14 and 16 years old) stayed at the poussada for a couple of days and enjoyed it very much. We had two rooms (not next to each other which we asked for when we made the booking) whihc were very clean,and cleaning service during our stay was very good. Each room (on the ground floor)... More 

Was this review helpful? Yes 1
Manager_StCruz, Gerente geral at Pousada Forte da Horta, responded to this review

Dear PascalPermentier, It was a pleasure for us to have your family stay with us. We are sorry we were not able to book the two rooms next to each other, as we only have 28 rooms in the Pousada, room distribution in high season is a bit more dificult - however we did our best to arrange the rooms... More 

Traunstein, Germany
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 1, 2014 via mobile

We chose the hotel by the ratings on TA. The pousada is in the centre of Horta close to harbour and Peter Cafe Sport. It is built in an old castle with very nice and cosy rooms. Ask for a room with view to the port and Pico! The staff is really friendly and helpful. Breakfast is very delicous with... More 

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Manager_StCruz, Gerente geral at Pousada Forte da Horta, responded to this review

Dear Christian S, Thank you very much for your kind comments about our Pousada I'm glad you enjoyed your room and our breakfast buffet. We are very satisfied to know that our team was able to help you and make you feel welcome during your stay with us. We truly hope you will come back and visit us soon. Best... More 

1 review
4 of 5 stars Reviewed September 19, 2014

Wonderfull location. Great and comfortable rooms. Very good breakfast and dinner. Nice swimming pool with view on Pico. We will sure come back. Kind and helpfull staff. Nearby harbor and sea activities.

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Manager_StCruz, Gerente geral at Pousada Forte da Horta, responded to this review

Dear sylvie g. We are very glad you enjoyed our Pousada, especialy our rooms and Restaurante. I am pleased to know that our team was kind and helpfull during your stay with us. It will be a pleasure for us to have you revisit our XVI Century Fort again. We realy hope to see you again soon. Best Regards. Ricardo... More 

London, United Kingdom
Contributor
12 reviews 12 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 1, 2014 via mobile

The hotel has a great location. We had a room overlooking Pico and the port. The design is clean, with a lot of attention to heritage. The staff at the restaurant and around the pool is very helpful and friendly. The breakfast is divine while dinner is large heavy and somehow traditional. Our favourite hotel in the Azores.

Was this review helpful? Yes
Manager_StCruz, Gerente geral at Pousada Forte da Horta, responded to this review

Dear C R, Thank you so much for taking the time to write your kind words following your recent stay at Pousada Forte de Sta. Cruz - Marina da Horta. I was really pleased to read that you found the location, service and facilities of our hotel to your liking and we hope to be able to welcome you back... More 

Aurora
Top Contributor
63 reviews 63 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed August 9, 2014 via mobile

We have had good luck with the Pousadas, and Santa Cruz is no exception. The free WiFi works in most places, but remember that you're in a fort, and the very thick stone walls impede signals. Perfect location, lovely historic features, very helpful staff. Good pool overlooking the harbour. Breakfast is buffet, abundant and local -- too bad about the... More 

Was this review helpful? Yes
Manager_StCruz, Gerente geral at Pousada Forte da Horta, responded to this review

Dear Film G , Thank you for taking the time to write a review about your most recent stay with us. We are pleased to read that you enjoyed our location, the views from your room and our hotel facilities. It is also great to read that our staff were able to be of assistance. We thank you for your... More 

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Additional Information about Pousada Forte da Horta

Address: Rua Vasco da Gama, Horta, Faial Island 9900-017, Portugal
Location: Portugal > Azores > Faial Island > Horta
Price Range (Based on Average Rates): $
Hotel Class:3 star — Pousada Forte da Horta 3*
Number of rooms: 28
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Also Known As:
Pousada Forte Da Horta Faial Island

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