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Pousada Forte da Horta

#2 of 5 Hotels in Horta
Certificate of Excellence
GreenLeadersSilver level
Rua Vasco da Gama, Horta, Faial Island 9900-017, Portugal
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133 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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London, United Kingdom
Level Contributor
57 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
2 of 5 stars Reviewed 1 week ago

I am generally happy with my choices of hotels, which is reflected in positive reviews, but this was a big mistake. The hotel is a small white building located within the walls of a 16th century fort in the center of Horta. It has therefore a beautiful position and a great view on the marina and towards Pico. Unfortunately this... More 

Was this review helpful? Yes
Manager_StCruz, Gerente geral at Pousada Forte da Horta, responded to this review

Dear jorgio, Thank you for taking the time to provide us with your candid feedback. We strive hard to provide great guest comfort and service to all of our guests and are disappointed when we fail to do so. We are glad you were able to appreciate our 16th century building, and our exceptional location. We understand that the design... More 

Copenhagen, Denmark
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Lovely little hotel with friendly staff who welcomed us with a tasty drink and good information about the town and the island. Historic location has been integrated in the hotel. The pool is accesible in the morning.

Was this review helpful? Yes
Manager_StCruz, Gerente geral at Pousada Forte da Horta, responded to this review

Dear Lene R, Many thanks for taking the time to write your review, which I shall take great pleasure in sharing with the team. In particular I was very pleased to see that we were able to personalize and help you in little ways with good information about the town and the island and the early pool access. With sincere... More 

Lisbon, Portugal
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel was recommended to us by some friends and they were absolutely right. What was before an old fort built to defend the Island is now a boutique hotel with an exceptional view over the harbour and the sister island of Pico. We can imagin the battles that took place in the channel, just sitting on our balcony. Fantastic... More 

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Manager_StCruz, Gerente geral at Pousada Forte da Horta, responded to this review

Dear jtraveler989, I was truly happy to read that we managed to contribute to a delightful stay in Horta, and that we were able to meet up to the expectations you had of us. It is great that you were impressed by the history and the favorable location of our Pousada, as well as you enjoyed the wonderful views of... More 

Level Contributor
7 reviews
3 of 5 stars Reviewed 3 weeks ago

The hotel is perfectly located, and has beautiful views over the marina and the island of Pico. The decor of the rooms is a bit dated, but the rooms are very clean and well kept. It's a pity that Wi-Fi connection is only possible outside the rooms. Given the historic setting inside a centuries old fortress it would be nice... More 

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Manager_StCruz, Gerente geral at Pousada Forte da Horta, responded to this review

Dear Emiel v, Thank you for taking the time to review our Pousada. It is of great pleasure to read that you have enjoyed your stay with us. An important part of our self-assessment in knowing what we have to work on in order to provide the best services to our guests, and the best way is by receiving feedback... More 

Sheffield, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 21, 2015

My wife and I stayed at Sao Miguel for the first week of our holiday at the fantastic Quinta Do Mar in Caloura so maybe we are expecting high standards? We had booked a double sea view room via Archipelago Choice and the stay in Horta coincided with our wedding anniversary so we wanted a special location to stay. When... More 

Was this review helpful? Yes 1
Manager_StCruz, Gerente geral at Pousada Forte da Horta, responded to this review

Dear Lynn L, Firstly we would like to thank you for sharing your feedback about your stay at Pousada Forte da Horta - Historic Hotel and we are glad you were able to appreciate our Hotels central location. We value all of our guests comments as an opportunity to continually improve our services and facilities and strive daily to provide... More 

Zurich, Switzerland
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 10, 2015 via mobile

We stayed three nights in this hotel. The place and the view to the harbor is very good. All the rest is average and I' m wondering about the statement that this is the best hotel in Horta. If this is correct, then I'm worry about future tourist visits in Horta.

Was this review helpful? Yes 1
Manager_StCruz, Gerente geral at Pousada Forte da Horta, responded to this review

Dear mags567, We would like to thank you for taking the time to share your review. We are very sorry that we did not live up to your expectations and we regret that you left our hotel disappointed and not feeling you had a special stay with us. Our goal is to ensure that each one of our guests leaves... More 

Orlando, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 22, 2015

The hotel (pousada) is located in the historic fort in Horta with a very central location for walking the area and harbor. The location looks out to sea. Excellent service and great staff who were very helpful ensuring that our stay was both memorable and a truly enjoyable experience. The restaurant on site served well prepared food with an emphasis... More 

Was this review helpful? Yes 1
Manager_StCruz, Gerente geral at Pousada Forte da Horta, responded to this review

Dear Pamelathetraveler, It is wonderful to read the generous feedback you shared on Tripdavisor regarding your recent stay at Pousada Forte da Horta. I am extremely happy that you enjoyed all aspects of your stay with us and you had an extremely memorable experience. Best regards, Ricardo Gomes. More 

Kiel, Germany
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 15, 2015

My sister an me really enjoyed our stay at Poussada for 8 nights so much! All staff members were very friendly and helpful, so we felt really welcome. The location in the harbour with the view to Pico is great. There are many nice restaurants in the surrounding area, also the ferry to Pico can be reached easily. The breakfast... More 

Was this review helpful? Yes 1
Manager_StCruz, Gerente geral at Pousada Forte da Horta, responded to this review

Dear Kiel15. Thank you so much for choosing Pousada Forte da Horta on your recent visit to Faial and of course for your positive feedback. It’s always a great pleasure to have such a positive comments from our guests. Thank you for your kind remarks about our staff, as we know that they work hard to ensure our guests feel... More 

Dublin, Ireland
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed April 9, 2015

We spent 2 beautiful nights at the Pousada Forte Hotel - Luisa at reception was very welcoming and provided us with light refreshments on arrival (as we had missed lunch). Our room was spacious, clean and had an amazing view over the harbour, loking across to Pico.We ate in the restaurnt both nights - The food was fantatsic, as was... More 

Was this review helpful? Yes 1
Manager_StCruz, Gerente geral at Pousada Forte da Horta, responded to this review

Dear Ellechim2013, Thank you for taking the time to share your experience with other Tripadvisor readers. It's with great satisfaction that I acknowledge that you enjoyed our Pousada very much and that we were able to keep up with your expectations regarding our service. I will be sure to pass your comments down to the rest of the team, especially... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 2, 2015

Although being working during the day, it was refreshing knowing that at the end of the day I would be returning to this very pleasant place. The hotel is located in a very nice place, after dinner I suggest to go for a night walk along the coast. This fortress gave me the peace and relaxation I never experienced in... More 

Was this review helpful? Yes 3
Manager_StCruz, Gerente geral at Pousada Forte da Horta, responded to this review

Dear Hugo o, Firstly I would like to thank you for your original review and kind comments regarding our hotel. I am glad to know that we were able to make you feel at home after a day of work and that our fortress helped you "defend yourself" form the "modern-day pirates" and relax. We truly hope you will visit... More 

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