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Do Canal Hotel

#2 of 5 Hotels in Horta
Certificate of Excellence
Largo Dr Manuel De Arriaga, Horta, Faial Island 9900 026, Portugal
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Do Canal Hotel
Best prices for: 1 room 1 guest
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Ranked #2 of 5 Hotels in Horta
Certificate of Excellence
A recent review
4 of 5 stars reviewed 6 days ago
mjthorntree Northampton UK
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207 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Northampton UK
Level Contributor
25 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed at three hotels within the Bensaude Group on different islands in the Azores. This hotel and this island was my clear favourite. With an early inter-island flight and arrival at the hotel at around 1030 it would have been unreasonable to expect rooms to be ready, but the hotel helped by storing luggage including hand baggage in a... More 

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Htl_Canal, Manager at Do Canal Hotel, responded to this review

Dear Guest, Thank you so much for taking the time to write a review about Hotel do Canal. We were delighted to know that you enjoyed your stay with us and that Hotel do Canal is your favourite Hotel in Azores! We would like to inform that flat screen tv's will be provide very soon. To storage medical items the... More 

St. Albans, United Kingdom
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at the hotel last year and were so impressed that we made a point of staying again for this year's whale watching visit to the Azores. A big thank you to all the staff who were so friendly and helpful.

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Htl_Canal, Manager at Do Canal Hotel, responded to this review

Dear Guests, Thank you for staying with us for the second time. We were delighted to know that our staff was friendly and helpful and that you enjoyed your stay at Hotel do Canal, Faial Island. We hope to welcome you soon and again at Bensaude Hotels! Best regards. Arlene Nazaré Management More 

Harrogate, United Kingdom
Level Contributor
55 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed at the Canal for nine nights as part of a whale watching tour with Whale Watch Azores, who are based in the Horta harbour (separately reviewed). The hotel was great. The staff were friendly, very polite and helpful. The hotel is spacious and well situated on the harbour front with a great view of Pico. The rooms are... More 

Was this review helpful? Yes 1
Htl_Canal, Manager at Do Canal Hotel, responded to this review

Dear Guests, Thank you so much for sharing your experience and for recommending Hotel do Canal to other travellers. It was a great pleasure to welcome you at Hotel Canal! Our staff was delighted to know that you enjoyed your stay with us. We hope to see you soon at Bensaude Hotels. Best regards. Arlene Nazaré Management More 

Ystradgynlais, United Kingdom
Level Contributor
41 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed June 1, 2015

We stayed at this hotel for three nights when we were travelling the islands. One of my favourites. Lovely room, with view over harbour and Pico. Everything we needed and quiet. Breakfast was well stocked and staff were helpful and friendly. The gin in the bar was delicious. Great location to see the sights, go whalewatching and enjoy Faial. Would... More 

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Htl_Canal, Manager at Do Canal Hotel, responded to this review

Dear Guests, It was a pleasure to welcome you at Hotel do Canal. We are delighted to know that you will recommend our Hotel. We hope to welcome you soon and again at Bensaude Hotels! Best regards. Arlene Nazaré Management More 

Leeds, United Kingdom
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed June 1, 2015

Stayed last month and everything was "spot on" - great room with view of Pico and staff really friendly and helpful,the hotel is ideally situated and locally everything to hand - well worth a visit !!

Was this review helpful? Yes
Htl_Canal, Manager at Do Canal Hotel, responded to this review

Dear Guests, Thank you for staying at Hotel do Canal! Our staff wishes to welcome you again at Bensaude Hotels. Feel free to contact us whenever you need. Best regards. Arlene Nazaré Management More 

Little Hallingbury, United Kingdom
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed May 26, 2015

This hotel was booked for us by Dolphin and Whale Connection as part of a weeks whale watching. The staff were very friendly and always willing to help. Breakfast was included, which was buffet style, continental or cooked with a variety of cakes and pastries on offer, Tea, coffee and juices. The hotel is situated on the harbour front, with... More 

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Htl_Canal, Manager at Do Canal Hotel, responded to this review

Dear Guests, Thank you for sharing your opinion about Hotel do Canal. It's good to know that you enjoyed your stay with us. We only wish to have the privilege of welcoming you again at Bensaude Hotels. Best regards. Arlene Nazaré Management More 

Boston, Massachusetts
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 9, 2015

Nice rooms, great breakfast and it's right at the beginning of the strip with all the shops and restaurants and marina. The even had champaign with the breakfast buffet. I highly recommend asking for a room in the front, as the rooms in the back of the hotel have poor view and are noisy as the are right next to... More 

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Htl_Canal, Manager at Do Canal Hotel, responded to this review

Dear Guests, We were delighted to know that you enjoyed your stay at Hotel do Canal. Thank you for sharing your opinion on Trip Advisor. We hope to have the privilege of welcoming you again at Bensaude Hotels. Best Regards. Arlene Nazaré Management More 

New Bedford, Massachusetts
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed May 5, 2015

My family and I stayed at Hotel do Canal last month. Every single aspect of the property exceeded our expectations. Our room was spacious, especially for a European hotel. It was modern, clean, and quiet and with its location in the city, we had a beautiful view of the Horta marina and Pico on clear days. However, the best feature... More 

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Htl_Canal, Manager at Do Canal Hotel, responded to this review

Dear Guests, We would like to thank you for choosing to stay at Hotel do Canal and for taking the time to write a review. We were delighted to know that you had a wonderful stay with us! Your opinion was duly passed to our team. Feel free to contact us whenever you need. We hope to welcome you soon... More 

Fonthill, ON
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 17, 2015

We spent six days at this hotel and enjoyed it thoroughly. Good breakfasts, comfortable beds, very clean. Easy to walk to other restaurants and the pier. An ever-changing scene of boats. A pool would have made it an excellent stay, however if it is warm enough the beach at Porto Pim is a five minute walk away.

Was this review helpful? Yes
Htl_Canal, Manager at Do Canal Hotel, responded to this review

Dear Guests, Thank you for choosing Hotel do Canal at Faial Island. We were delighted to know that you enjoyed your stay wth us. We only hope to have the opportunity of welcoming you again at Bensaude Hotels. Best Regards. Arlene Nazaré Management More 

Lisbon, Portugal
Level Contributor
128 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
4 of 5 stars Reviewed January 10, 2015

Large rooms, good breakfast, and wonderful view to pico. Ask for a room with seaview. The various pictures you can see during the day from pico island are wonderful. Good location, since it is near the marina and all the restaurants and bars.

Was this review helpful? Yes 2
Htl_Canal, Manager at Do Canal Hotel, responded to this review

Dear Guest, Thank you very much for your review. We were delighted to know that you enjoyed your stay at Hotel do Canal. We hope to welcome you soon and again at Bensaude Hotels. Best Regards. Arlene Nazaré Management More 

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