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All 5 Horta hotels

Do Canal Hotel

4.0 of 5 Hotel   |   Largo Dr Manuel De Arriaga, Horta, Faial Island 9900 026, Portugal
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Do Canal Hotel
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Ranked #2 of 5 hotels in Horta
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
Bernard K
  • Reviews (154)
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154 people have reviewed this hotel

Traveler rating
    41
    94
    16
    2
    1
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24
64
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12
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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English first
Senior Contributor
44 reviews 44 reviews
24 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Clean and modern hotel in a good location. It is close to the harbour and also a small beach. Very good buffet breakfast is served. Rooms are spacious, tea and coffee making facilities and a safe in each room.

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Top Contributor
98 reviews 98 reviews
27 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had a comfortable stay at this hotel for three nights in May.The hotel staff was very friendly and helpful. Our original room on the first floor facing the front ( road) had a very nice chairs and a table overlooking the window but we had to change rooms because the safe did not work. We were moved to the... More

Was this review helpful? Yes 1
Htl_Canal, Manager at Do Canal Hotel, responded to this review

Dear Guests, Thank you so much for your review. It was nice to know that you enjoyed your stay. We hope you will be back someday. Best Regards. Arlene Nazaré Management More

Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Would highly recommend. Great locatiom.. free wifi.. very good breakfast.. staff were accommodating and held luggage for us for 2 days when we went to Pico. .. At night you get a surprise, very comforting. . Would certainly stay again.. the only complaint I would have is 2 rooms in our group had bad shower heads..

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Htl_Canal, Manager at Do Canal Hotel, responded to this review

Dear Guests, It was a pleasure to have you as our guests. Thank you for letting us know about your complaint. We will make sure that this will not happen again. We hope to welcome you again at Hotel do Canal! Best Regards. Arlene Nazaré Management More

Houston, Texas
Senior Contributor
47 reviews 47 reviews
31 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Good: The price was good for a four star hotel. The staff were friendly and helpful. The location near the marina and heart of Horta were perfect for me. The breakfast buffet was fine. Not as Good: The decoration of the hotel and the rooms was a bit bland--it lacked a local feel. This is a minor criticism. My sea... More

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Htl_Canal, Manager at Do Canal Hotel, responded to this review

Dear Guests, Thank you for your review. It is nice to know that you will recommend Hotel do Canal to others. Best Regards. Arlene Nazaré Management More

Rhode Island
Contributor
15 reviews 15 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 30, 2014

This was the first hotel that I stayed in on my first trip to Europe. It was also the island that my maternal grandparents came from. We stayed three nights in the hotel our room was very comfortable and air conditioned. Breakfast in the morning was included in our stay and was excellent. We ate one dinner in the hotel... More

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Htl_Canal, Manager at Do Canal Hotel, responded to this review

Dear Guests, We were very happy to know that Hotel do Canal was a good choice to stay while you visited the Island where your maternal grandparents came from! Thank you very much for sharing your experience on tripadvisor. We hope to have the pleasure of welcoming you soon and again. Best Regards. Arlene Nazaré Management More

*Kyle
Top Contributor
132 reviews 132 reviews
67 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed June 27, 2014

Basically the hotel was very good, in a good position with free parking. We had a good sized room, which was clean and had all amenities. It was a pity that there was only one comfortable chair. The restaurant was good for dinner, but with slightly long delays at times, hopefully meaning that the food was freshly prepared and cooked.... More

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Htl_Canal, Manager at Do Canal Hotel, responded to this review

Dear Mr./Mrs. Malcolm, Thank you very much for your review. Your opinion is very important because it helps us to improve our performance. We will take measures to improve buffet replacement. Thank you for your feedback! Best Regards. Arlene Nazaré Management More

Kirkland, Canada
Top Contributor
109 reviews 109 reviews
17 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed June 17, 2014

Stayed here for 3 nights and were more than happy. The hotel is nicely located with an incredible view across the harbor to Pico in the distance, and just a short walk to the nearby beach (do try the little pubs near the beach for a real Azorean feel). The staff is friendly and the hotel is fairly modern with... More

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Htl_Canal, Manager at Do Canal Hotel, responded to this review

Dear Guests, We were happy to know that Hotel do Canal was the right choice at Faial Island. Thank you for sharing your opinion on tripadvisor! Best Regards. Arlene Nazaré Management More

Cheltenham, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 4, 2014

Good location overlooking the harbour with the menacing sight of cloud shrouded Pico mountain just over the water. From the moment of our arrival the staff were friendly and helpful, a pleasant change to some hotels we have recently used. Our room,overlooking the inner courtyard, was clean and well appointed as was the bathroom. As we were on a half... More

Was this review helpful? Yes 1
Htl_Canal, Manager at Do Canal Hotel, responded to this review

Dear Guest, Thank you for your review with your opinion about Hotel do Canal. It was a pleasure to have you as our guest. We wish you a great weekend! Best Regards. Arlene Nazaré Management More

St. Albans, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 3, 2014

Rooms are comfortable with good views across the harbour and to Pico. The staff are very friendly and helpful. The breakfast buffet is superb and extensive. Wifi is free and hotel also has it's own car park. Would recommend.

Was this review helpful? Yes 1
Htl_Canal, Manager at Do Canal Hotel, responded to this review

Dear Mr. Marc, Thank you so much for your nice review. We were delighted to know that you enjoyed your stay with us. We hope to welcome you again and soon at Hotel do Canal! On behalf of our staff, we wish you a pleasant weekend. Best Regards Arlene Nazaré Management More

Warwick, United Kingdom
Senior Contributor
46 reviews 46 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 27, 2014

I stayed at the Hotel do Canal in Horta for 6 nights in May 2014. In many respects it was better than I had anticipated. It was relatively modern and clean with decent size rooms. My room looked out on to the front so I had a view of part of the harbour and Mount Pico and despite being on... More

Was this review helpful? Yes 1
Htl_Canal, Manager at Do Canal Hotel, responded to this review

Dear Mr. Stuart, Thank you for posting your review on our Hotel. We were glad to know that you found our Hotel “Modern, clean and perfectly adequate”. However, we were very sorry to learn that you were dissapointed with our Restaurant. Your opinion will help us to improve continuously our services so they can be up to and beyond our... More

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Additional Information about Do Canal Hotel

Address: Largo Dr Manuel De Arriaga, Horta, Faial Island 9900 026, Portugal
Location: Portugal > Azores > Faial Island > Horta
Price Range (Based on Average Rates): $
Hotel Class:4 star — Do Canal Hotel 4*
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Also Known As:
Do Canal Horta
Do Canal Hotel Horta, Faial Island

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Class
Number of rooms
103

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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