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All 5 Horta hotels

Do Canal Hotel

4.0 of 5 Hotel   |   Largo Dr Manuel De Arriaga, Horta, Faial Island 9900 026, Portugal
Do Canal Hotel
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Ranked #2 of 5 Hotels in Horta
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
portia22 Florida
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169 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Florida
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The do Canal Hotel made our 4 night stay Horta, Faial exceptional. We were visiting Horta to celebrate two significant events in our lives which the friendly staff at the hotel made very special. Also, to visit the churches and towns where our grandparents were born Feteria and Castello Branco. While on our quest, the Hotel provided a clean comfortable... More

Was this review helpful? Yes 1
Reno, Nevada
Top Contributor
99 reviews 99 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is in the perfect location to explore the harbor area - and very close to a large variety of restaurants (and beaches) that are in easy walking distance. The rooms were nice and clean with all the usual amenities. The breakfast buffet was quite nice. The service at the front desk was especially good. I would absolutely recommend... More

Was this review helpful? Yes 2
Providence, Rhode Island, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I stayed at his hotel for 2 nights on our 20th anniversary trip. The room was very comfortable and it did have a small balcony facing the water. Some of the view was obstructed by the trees on the property. The hotel is within walking distance to many shops and beautiful scenery. The hotel restaurant was good.... More

Was this review helpful? Yes 1
Keighley, United Kingdom
Top Contributor
148 reviews 148 reviews
30 hotel reviews
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed September 15, 2014

We stayed in this hotel for 3 nights as part of a package, and so glad we did. We had a room at the back, facing the church, which was disappointing at first, but I know not everyone gets the best views! But it was quiet and quite scenic actually. The room is decorated in dark woods with a marriner's... More

Was this review helpful? Yes 1
Htl_Canal, Manager at Do Canal Hotel, responded to this review

Dear Guests, Thank you so much for your nice review. We hope to have the opportunity to welcome you again at Hotel do Canal. On your next stay we will do our best to provide a room with sea view! Best Regards. Arlene Nazaré Management More

Senior Contributor
44 reviews 44 reviews
24 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed August 30, 2014 via mobile

Clean and modern hotel in a good location. It is close to the harbour and also a small beach. Very good buffet breakfast is served. Rooms are spacious, tea and coffee making facilities and a safe in each room.

Was this review helpful? Yes 1
Htl_Canal, Manager at Do Canal Hotel, responded to this review

Dear Guests, Our location is indeed much appreciated by our customers. Thank you for sharing it with Trip Advisor travellers. Guest's opinions are an opportunity for us to provide better service to our customers. We hope to welcome you again at Hotel do Canal! Best Regards. Arlene Nazaré Management More

Top Contributor
103 reviews 103 reviews
29 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed August 9, 2014

We had a comfortable stay at this hotel for three nights in May.The hotel staff was very friendly and helpful. Our original room on the first floor facing the front ( road) had a very nice chairs and a table overlooking the window but we had to change rooms because the safe did not work. We were moved to the... More

Was this review helpful? Yes 2
Htl_Canal, Manager at Do Canal Hotel, responded to this review

Dear Guests, Thank you so much for your review. It was nice to know that you enjoyed your stay. We hope you will be back someday. Best Regards. Arlene Nazaré Management More

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 8, 2014 via mobile

Would highly recommend. Great locatiom.. free wifi.. very good breakfast.. staff were accommodating and held luggage for us for 2 days when we went to Pico. .. At night you get a surprise, very comforting. . Would certainly stay again.. the only complaint I would have is 2 rooms in our group had bad shower heads..

Was this review helpful? Yes 1
Htl_Canal, Manager at Do Canal Hotel, responded to this review

Dear Guests, It was a pleasure to have you as our guests. Thank you for letting us know about your complaint. We will make sure that this will not happen again. We hope to welcome you again at Hotel do Canal! Best Regards. Arlene Nazaré Management More

Houston, Texas
Top Contributor
51 reviews 51 reviews
33 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed August 2, 2014

Good: The price was good for a four star hotel. The staff were friendly and helpful. The location near the marina and heart of Horta were perfect for me. The breakfast buffet was fine. Not as Good: The decoration of the hotel and the rooms was a bit bland--it lacked a local feel. This is a minor criticism. My sea... More

Was this review helpful? Yes 1
Htl_Canal, Manager at Do Canal Hotel, responded to this review

Dear Guests, Thank you for your review. It is nice to know that you will recommend Hotel do Canal to others. Best Regards. Arlene Nazaré Management More

Rhode Island
Contributor
15 reviews 15 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 30, 2014

This was the first hotel that I stayed in on my first trip to Europe. It was also the island that my maternal grandparents came from. We stayed three nights in the hotel our room was very comfortable and air conditioned. Breakfast in the morning was included in our stay and was excellent. We ate one dinner in the hotel... More

Was this review helpful? Yes 1
Htl_Canal, Manager at Do Canal Hotel, responded to this review

Dear Guests, We were very happy to know that Hotel do Canal was a good choice to stay while you visited the Island where your maternal grandparents came from! Thank you very much for sharing your experience on tripadvisor. We hope to have the pleasure of welcoming you soon and again. Best Regards. Arlene Nazaré Management More

*Kyle
Top Contributor
143 reviews 143 reviews
71 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed June 27, 2014

Basically the hotel was very good, in a good position with free parking. We had a good sized room, which was clean and had all amenities. It was a pity that there was only one comfortable chair. The restaurant was good for dinner, but with slightly long delays at times, hopefully meaning that the food was freshly prepared and cooked.... More

Was this review helpful? Yes
Htl_Canal, Manager at Do Canal Hotel, responded to this review

Dear Mr./Mrs. Malcolm, Thank you very much for your review. Your opinion is very important because it helps us to improve our performance. We will take measures to improve buffet replacement. Thank you for your feedback! Best Regards. Arlene Nazaré Management More

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Additional Information about Do Canal Hotel

Address: Largo Dr Manuel De Arriaga, Horta, Faial Island 9900 026, Portugal
Location: Portugal > Azores > Faial Island > Horta
Price Range (Based on Average Rates): $
Hotel Class:4 star — Do Canal Hotel 4*
Number of rooms: 103
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Also Known As:
Do Canal Horta
Do Canal Hotel Horta, Faial Island

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