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Do Canal Hotel

#2 of 5 Hotels in Horta
Certificate of Excellence
Largo Dr Manuel De Arriaga, Horta, Faial Island 9900 026, Portugal
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Do Canal Hotel
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Ranked #2 of 5 Hotels in Horta
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
rslaundry Fonthill, ON
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185 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Fonthill, ON
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent six days at this hotel and enjoyed it thoroughly. Good breakfasts, comfortable beds, very clean. Easy to walk to other restaurants and the pier. An ever-changing scene of boats. A pool would have made it an excellent stay, however if it is warm enough the beach at Porto Pim is a five minute walk away.

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Htl_Canal, Manager at Do Canal Hotel, responded to this review

Dear Guests, Thank you for choosing Hotel do Canal at Faial Island. We were delighted to know that you enjoyed your stay wth us. We only hope to have the opportunity of welcoming you again at Bensaude Hotels. Best Regards. Arlene Nazaré Management More 

Lisbon, Portugal
Top Contributor
123 reviews 123 reviews
72 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed January 10, 2015

Large rooms, good breakfast, and wonderful view to pico. Ask for a room with seaview. The various pictures you can see during the day from pico island are wonderful. Good location, since it is near the marina and all the restaurants and bars.

Was this review helpful? Yes 2
Htl_Canal, Manager at Do Canal Hotel, responded to this review

Dear Guest, Thank you very much for your review. We were delighted to know that you enjoyed your stay at Hotel do Canal. We hope to welcome you soon and again at Bensaude Hotels. Best Regards. Arlene Nazaré Management More 

Horta, Portugal
2 reviews
5 of 5 stars Reviewed December 16, 2014

We recently had a group Christmas dinner at the Hotel Canal restaurant and everything was wonderful.The staff was very attentive and pleasant. The food was excellent and a great time was had by everyone!

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Htl_Canal, Manager at Do Canal Hotel, responded to this review

Dear Guests, On behalf of our staff we would like to thank you for taking a few minutes to write a review about Hotel do Canal. We were delighted to know that you enjoyed your Christmas dinner at Restaurant Clipper. We hope to welcome you soon and again at Bensaude Hotels. Best Regards. Arlene Nazaré Management More 

Ennice, North Carolina
Top Contributor
98 reviews 98 reviews
22 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed November 16, 2014

From the gracious and helpful staff to the bountiful morning breakfast, this hotel met and exceeded our expectations. I booked through Booking.com and had the choice of a double or two twin beds. When we arrived and asked about the availability of king beds we were immediately upgraded to the executive floor with a great view of the harbor. The... More 

Was this review helpful? Yes 2
Htl_Canal, Manager at Do Canal Hotel, responded to this review

Dear Guests, We were delighted to know that we met and exceeded your expectations. Thank you so much for sharing it on Trip Advisor! We hope to have the privilege of welcoming you soon and again at Bensaude Hotels. We wish you a pleasant week. Best Regards. Arlene Nazaré Management More 

Toronto, Canada
Senior Contributor
48 reviews 48 reviews
19 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 15, 2014

Rooms with a view. Although the room we stayed in was the standard room, it had a great view, clean and with free wifi. for the few nights we were there it was fine. Wish we could have stayed longer. Well worth the flight to Faial.

Was this review helpful? Yes 1
Htl_Canal, Manager at Do Canal Hotel, responded to this review

Dear Guests, Thank you so much for your review about Hotel do Canal. We were delighted to know that you enjoyed your stay with us. We really hope to welcome you again at Bensaude Hotels. Best Regards. Arlene Nazaré Management More 

Florida
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 11, 2014

The do Canal Hotel made our 4 night stay Horta, Faial exceptional. We were visiting Horta to celebrate two significant events in our lives which the friendly staff at the hotel made very special. Also, to visit the churches and towns where our grandparents were born Feteria and Castello Branco. While on our quest, the Hotel provided a clean comfortable... More 

Was this review helpful? Yes 3
Htl_Canal, Manager at Do Canal Hotel, responded to this review

Dear Guests, Thank you so much for sharing your opinion with other travellers. We are confident of hosting you again soon, hoping to provide you an irreproachable service, according to the traditional Azorean welcoming. Best Regards. Arlene Nazaré Management More 

Reno, Nevada
Top Contributor
103 reviews 103 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed October 5, 2014

This hotel is in the perfect location to explore the harbor area - and very close to a large variety of restaurants (and beaches) that are in easy walking distance. The rooms were nice and clean with all the usual amenities. The breakfast buffet was quite nice. The service at the front desk was especially good. I would absolutely recommend... More 

Was this review helpful? Yes 2
Htl_Canal, Manager at Do Canal Hotel, responded to this review

Dear Guest, We would like to thank you very much for choosing to stay at Hotel do Canal and for taking the time to write a review about our Hotel. We look forward to host you again at Bensaude Hotels. Best Regards. Arlene Nazaré Management More 

Providence, Rhode Island, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 28, 2014

My husband and I stayed at his hotel for 2 nights on our 20th anniversary trip. The room was very comfortable and it did have a small balcony facing the water. Some of the view was obstructed by the trees on the property. The hotel is within walking distance to many shops and beautiful scenery. The hotel restaurant was good.... More 

Was this review helpful? Yes 1
Htl_Canal, Manager at Do Canal Hotel, responded to this review

Dear Guests, We were happy to know that you enjoyed your stay at Hotel do Canal and thar our staff was friendly and helpful. We hope to welcome you soon and again at Bensaude Hotels. Best Regards. Arlene Nazaré Management More 

Keighley, United Kingdom
Top Contributor
186 reviews 186 reviews
43 hotel reviews
96 helpful votes 96 helpful votes
5 of 5 stars Reviewed September 15, 2014

We stayed in this hotel for 3 nights as part of a package, and so glad we did. We had a room at the back, facing the church, which was disappointing at first, but I know not everyone gets the best views! But it was quiet and quite scenic actually. The room is decorated in dark woods with a marriner's... More 

Was this review helpful? Yes 2
Htl_Canal, Manager at Do Canal Hotel, responded to this review

Dear Guests, Thank you so much for your nice review. We hope to have the opportunity to welcome you again at Hotel do Canal. On your next stay we will do our best to provide a room with sea view! Best Regards. Arlene Nazaré Management More 

Top Contributor
51 reviews 51 reviews
31 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed August 30, 2014 via mobile

Clean and modern hotel in a good location. It is close to the harbour and also a small beach. Very good buffet breakfast is served. Rooms are spacious, tea and coffee making facilities and a safe in each room.

Was this review helpful? Yes 1
Htl_Canal, Manager at Do Canal Hotel, responded to this review

Dear Guests, Our location is indeed much appreciated by our customers. Thank you for sharing it with Trip Advisor travellers. Guest's opinions are an opportunity for us to provide better service to our customers. We hope to welcome you again at Hotel do Canal! Best Regards. Arlene Nazaré Management More 

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