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Do Canal Hotel

#2 of 5 Hotels in Horta
Certificate of Excellence
Largo Dr Manuel De Arriaga, Horta, Faial Island 9900 026, Portugal
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Do Canal Hotel
Best prices for: 1 room 1 guest
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Ranked #2 of 5 Hotels in Horta
Certificate of Excellence
A recent review
4 of 5 stars reviewed yesterday
Linda H Little Hallingbury, United Kingdom
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197 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Little Hallingbury, United Kingdom
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed yesterday NEW

This hotel was booked for us by Dolphin and Whale Connection as part of a weeks whale watching. The staff were very friendly and always willing to help. Breakfast was included, which was buffet style, continental or cooked with a variety of cakes and pastries on offer, Tea, coffee and juices. The hotel is situated on the harbour front, with... More 

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Boston, Massachusetts
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice rooms, great breakfast and it's right at the beginning of the strip with all the shops and restaurants and marina. The even had champaign with the breakfast buffet. I highly recommend asking for a room in the front, as the rooms in the back of the hotel have poor view and are noisy as the are right next to... More 

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Htl_Canal, Manager at Do Canal Hotel, responded to this review

Dear Guests, We were delighted to know that you enjoyed your stay at Hotel do Canal. Thank you for sharing your opinion on Trip Advisor. We hope to have the privilege of welcoming you again at Bensaude Hotels. Best Regards. Arlene Nazaré Management More 

New Bedford, Massachusetts
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My family and I stayed at Hotel do Canal last month. Every single aspect of the property exceeded our expectations. Our room was spacious, especially for a European hotel. It was modern, clean, and quiet and with its location in the city, we had a beautiful view of the Horta marina and Pico on clear days. However, the best feature... More 

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Htl_Canal, Manager at Do Canal Hotel, responded to this review

Dear Guests, We would like to thank you for choosing to stay at Hotel do Canal and for taking the time to write a review. We were delighted to know that you had a wonderful stay with us! Your opinion was duly passed to our team. Feel free to contact us whenever you need. We hope to welcome you soon... More 

Fonthill, ON
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 17, 2015

We spent six days at this hotel and enjoyed it thoroughly. Good breakfasts, comfortable beds, very clean. Easy to walk to other restaurants and the pier. An ever-changing scene of boats. A pool would have made it an excellent stay, however if it is warm enough the beach at Porto Pim is a five minute walk away.

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Htl_Canal, Manager at Do Canal Hotel, responded to this review

Dear Guests, Thank you for choosing Hotel do Canal at Faial Island. We were delighted to know that you enjoyed your stay wth us. We only hope to have the opportunity of welcoming you again at Bensaude Hotels. Best Regards. Arlene Nazaré Management More 

Lisbon, Portugal
Top Contributor
128 reviews 128 reviews
72 hotel reviews
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed January 10, 2015

Large rooms, good breakfast, and wonderful view to pico. Ask for a room with seaview. The various pictures you can see during the day from pico island are wonderful. Good location, since it is near the marina and all the restaurants and bars.

Was this review helpful? Yes 2
Htl_Canal, Manager at Do Canal Hotel, responded to this review

Dear Guest, Thank you very much for your review. We were delighted to know that you enjoyed your stay at Hotel do Canal. We hope to welcome you soon and again at Bensaude Hotels. Best Regards. Arlene Nazaré Management More 

Horta, Portugal
2 reviews
5 of 5 stars Reviewed December 16, 2014

We recently had a group Christmas dinner at the Hotel Canal restaurant and everything was wonderful.The staff was very attentive and pleasant. The food was excellent and a great time was had by everyone!

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Htl_Canal, Manager at Do Canal Hotel, responded to this review

Dear Guests, On behalf of our staff we would like to thank you for taking a few minutes to write a review about Hotel do Canal. We were delighted to know that you enjoyed your Christmas dinner at Restaurant Clipper. We hope to welcome you soon and again at Bensaude Hotels. Best Regards. Arlene Nazaré Management More 

Ennice, North Carolina
Top Contributor
98 reviews 98 reviews
22 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed November 16, 2014

From the gracious and helpful staff to the bountiful morning breakfast, this hotel met and exceeded our expectations. I booked through Booking.com and had the choice of a double or two twin beds. When we arrived and asked about the availability of king beds we were immediately upgraded to the executive floor with a great view of the harbor. The... More 

Was this review helpful? Yes 2
Htl_Canal, Manager at Do Canal Hotel, responded to this review

Dear Guests, We were delighted to know that we met and exceeded your expectations. Thank you so much for sharing it on Trip Advisor! We hope to have the privilege of welcoming you soon and again at Bensaude Hotels. We wish you a pleasant week. Best Regards. Arlene Nazaré Management More 

Toronto, Canada
Senior Contributor
48 reviews 48 reviews
19 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed November 15, 2014

Rooms with a view. Although the room we stayed in was the standard room, it had a great view, clean and with free wifi. for the few nights we were there it was fine. Wish we could have stayed longer. Well worth the flight to Faial.

Was this review helpful? Yes 1
Htl_Canal, Manager at Do Canal Hotel, responded to this review

Dear Guests, Thank you so much for your review about Hotel do Canal. We were delighted to know that you enjoyed your stay with us. We really hope to welcome you again at Bensaude Hotels. Best Regards. Arlene Nazaré Management More 

Florida
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 11, 2014

The do Canal Hotel made our 4 night stay Horta, Faial exceptional. We were visiting Horta to celebrate two significant events in our lives which the friendly staff at the hotel made very special. Also, to visit the churches and towns where our grandparents were born Feteria and Castello Branco. While on our quest, the Hotel provided a clean comfortable... More 

Was this review helpful? Yes 3
Htl_Canal, Manager at Do Canal Hotel, responded to this review

Dear Guests, Thank you so much for sharing your opinion with other travellers. We are confident of hosting you again soon, hoping to provide you an irreproachable service, according to the traditional Azorean welcoming. Best Regards. Arlene Nazaré Management More 

Reno, Nevada
Top Contributor
103 reviews 103 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed October 5, 2014

This hotel is in the perfect location to explore the harbor area - and very close to a large variety of restaurants (and beaches) that are in easy walking distance. The rooms were nice and clean with all the usual amenities. The breakfast buffet was quite nice. The service at the front desk was especially good. I would absolutely recommend... More 

Was this review helpful? Yes 2
Htl_Canal, Manager at Do Canal Hotel, responded to this review

Dear Guest, We would like to thank you very much for choosing to stay at Hotel do Canal and for taking the time to write a review about our Hotel. We look forward to host you again at Bensaude Hotels. Best Regards. Arlene Nazaré Management More 

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