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All 5 Horta hotels

Do Canal Hotel

4.0 of 5 Hotel   |   Largo Dr Manuel De Arriaga, Horta, Faial Island 9900 026, Portugal
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Do Canal Hotel
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Ranked #2 of 5 Hotels in Horta
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
GingerBC Ennice, North Carolina
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173 reviews from our community

Traveler rating
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    16
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ennice, North Carolina
Top Contributor
98 reviews 98 reviews
22 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 1 week ago

From the gracious and helpful staff to the bountiful morning breakfast, this hotel met and exceeded our expectations. I booked through Booking.com and had the choice of a double or two twin beds. When we arrived and asked about the availability of king beds we were immediately upgraded to the executive floor with a great view of the harbor. The... More

Was this review helpful? Yes 1
Htl_Canal, Manager at Do Canal Hotel, responded to this review

Dear Guests, We were delighted to know that we met and exceeded your expectations. Thank you so much for sharing it on Trip Advisor! We hope to have the privilege of welcoming you soon and again at Bensaude Hotels. We wish you a pleasant week. Best Regards. Arlene Nazaré Management More

Toronto, Canada
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Rooms with a view. Although the room we stayed in was the standard room, it had a great view, clean and with free wifi. for the few nights we were there it was fine. Wish we could have stayed longer. Well worth the flight to Faial.

Was this review helpful? Yes
Htl_Canal, Manager at Do Canal Hotel, responded to this review

Dear Guests, Thank you so much for your review about Hotel do Canal. We were delighted to know that you enjoyed your stay with us. We really hope to welcome you again at Bensaude Hotels. Best Regards. Arlene Nazaré Management More

Florida
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 11, 2014

The do Canal Hotel made our 4 night stay Horta, Faial exceptional. We were visiting Horta to celebrate two significant events in our lives which the friendly staff at the hotel made very special. Also, to visit the churches and towns where our grandparents were born Feteria and Castello Branco. While on our quest, the Hotel provided a clean comfortable... More

Was this review helpful? Yes 2
Htl_Canal, Manager at Do Canal Hotel, responded to this review

Dear Guests, Thank you so much for sharing your opinion with other travellers. We are confident of hosting you again soon, hoping to provide you an irreproachable service, according to the traditional Azorean welcoming. Best Regards. Arlene Nazaré Management More

Reno, Nevada
Top Contributor
103 reviews 103 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed October 5, 2014

This hotel is in the perfect location to explore the harbor area - and very close to a large variety of restaurants (and beaches) that are in easy walking distance. The rooms were nice and clean with all the usual amenities. The breakfast buffet was quite nice. The service at the front desk was especially good. I would absolutely recommend... More

Was this review helpful? Yes 2
Htl_Canal, Manager at Do Canal Hotel, responded to this review

Dear Guest, We would like to thank you very much for choosing to stay at Hotel do Canal and for taking the time to write a review about our Hotel. We look forward to host you again at Bensaude Hotels. Best Regards. Arlene Nazaré Management More

Providence, Rhode Island, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 28, 2014

My husband and I stayed at his hotel for 2 nights on our 20th anniversary trip. The room was very comfortable and it did have a small balcony facing the water. Some of the view was obstructed by the trees on the property. The hotel is within walking distance to many shops and beautiful scenery. The hotel restaurant was good.... More

Was this review helpful? Yes 1
Htl_Canal, Manager at Do Canal Hotel, responded to this review

Dear Guests, We were happy to know that you enjoyed your stay at Hotel do Canal and thar our staff was friendly and helpful. We hope to welcome you soon and again at Bensaude Hotels. Best Regards. Arlene Nazaré Management More

Keighley, United Kingdom
Top Contributor
148 reviews 148 reviews
30 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed September 15, 2014

We stayed in this hotel for 3 nights as part of a package, and so glad we did. We had a room at the back, facing the church, which was disappointing at first, but I know not everyone gets the best views! But it was quiet and quite scenic actually. The room is decorated in dark woods with a marriner's... More

Was this review helpful? Yes 1
Htl_Canal, Manager at Do Canal Hotel, responded to this review

Dear Guests, Thank you so much for your nice review. We hope to have the opportunity to welcome you again at Hotel do Canal. On your next stay we will do our best to provide a room with sea view! Best Regards. Arlene Nazaré Management More

Top Contributor
51 reviews 51 reviews
31 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed August 30, 2014 via mobile

Clean and modern hotel in a good location. It is close to the harbour and also a small beach. Very good buffet breakfast is served. Rooms are spacious, tea and coffee making facilities and a safe in each room.

Was this review helpful? Yes 1
Htl_Canal, Manager at Do Canal Hotel, responded to this review

Dear Guests, Our location is indeed much appreciated by our customers. Thank you for sharing it with Trip Advisor travellers. Guest's opinions are an opportunity for us to provide better service to our customers. We hope to welcome you again at Hotel do Canal! Best Regards. Arlene Nazaré Management More

Top Contributor
115 reviews 115 reviews
32 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed August 9, 2014

We had a comfortable stay at this hotel for three nights in May.The hotel staff was very friendly and helpful. Our original room on the first floor facing the front ( road) had a very nice chairs and a table overlooking the window but we had to change rooms because the safe did not work. We were moved to the... More

Was this review helpful? Yes 2
Htl_Canal, Manager at Do Canal Hotel, responded to this review

Dear Guests, Thank you so much for your review. It was nice to know that you enjoyed your stay. We hope you will be back someday. Best Regards. Arlene Nazaré Management More

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 8, 2014 via mobile

Would highly recommend. Great locatiom.. free wifi.. very good breakfast.. staff were accommodating and held luggage for us for 2 days when we went to Pico. .. At night you get a surprise, very comforting. . Would certainly stay again.. the only complaint I would have is 2 rooms in our group had bad shower heads..

Was this review helpful? Yes 1
Htl_Canal, Manager at Do Canal Hotel, responded to this review

Dear Guests, It was a pleasure to have you as our guests. Thank you for letting us know about your complaint. We will make sure that this will not happen again. We hope to welcome you again at Hotel do Canal! Best Regards. Arlene Nazaré Management More

Houston, Texas
Top Contributor
59 reviews 59 reviews
34 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed August 2, 2014

Good: The price was good for a four star hotel. The staff were friendly and helpful. The location near the marina and heart of Horta were perfect for me. The breakfast buffet was fine. Not as Good: The decoration of the hotel and the rooms was a bit bland--it lacked a local feel. This is a minor criticism. My sea... More

Was this review helpful? Yes 1
Htl_Canal, Manager at Do Canal Hotel, responded to this review

Dear Guests, Thank you for your review. It is nice to know that you will recommend Hotel do Canal to others. Best Regards. Arlene Nazaré Management More

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Additional Information about Do Canal Hotel

Address: Largo Dr Manuel De Arriaga, Horta, Faial Island 9900 026, Portugal
Location: Portugal > Azores > Faial Island > Horta
Price Range (Based on Average Rates): $
Hotel Class:4 star — Do Canal Hotel 4*
Number of rooms: 103
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Also Known As:
Do Canal Horta
Do Canal Hotel Horta, Faial Island

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