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All 5 Horta hotels

Do Canal Hotel

4.0 of 5 Hotel   |   Largo Dr Manuel De Arriaga, Horta, Faial Island 9900 026, Portugal
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Do Canal Hotel
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90%
Ranked #2 of 5 hotels in Horta
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 weeks ago
jmedei4875 Rhode Island
  • Overview
  • Reviews (142)
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142 people have reviewed this hotel

Traveler rating
    37
    87
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22
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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English first
Rhode Island
Contributor
15 reviews 15 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was the first hotel that I stayed in on my first trip to Europe. It was also the island that my maternal grandparents came from. We stayed three nights in the hotel our room was very comfortable and air conditioned. Breakfast in the morning was included in our stay and was excellent. We ate one dinner in the hotel... More

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Htl_Canal, Manager at Do Canal Hotel, responded to this review

Dear Guests, We were very happy to know that Hotel do Canal was a good choice to stay while you visited the Island where your maternal grandparents came from! Thank you very much for sharing your experience on tripadvisor. We hope to have the pleasure of welcoming you soon and again. Best Regards. Arlene Nazaré Management More

*Kyle
Top Contributor
128 reviews 128 reviews
63 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Basically the hotel was very good, in a good position with free parking. We had a good sized room, which was clean and had all amenities. It was a pity that there was only one comfortable chair. The restaurant was good for dinner, but with slightly long delays at times, hopefully meaning that the food was freshly prepared and cooked.... More

Was this review helpful? Yes
Htl_Canal, Manager at Do Canal Hotel, responded to this review

Dear Mr./Mrs. Malcolm, Thank you very much for your review. Your opinion is very important because it helps us to improve our performance. We will take measures to improve buffet replacement. Thank you for your feedback! Best Regards. Arlene Nazaré Management More

Kirkland, Canada
Top Contributor
107 reviews 107 reviews
17 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed June 17, 2014

Stayed here for 3 nights and were more than happy. The hotel is nicely located with an incredible view across the harbor to Pico in the distance, and just a short walk to the nearby beach (do try the little pubs near the beach for a real Azorean feel). The staff is friendly and the hotel is fairly modern with... More

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Htl_Canal, Manager at Do Canal Hotel, responded to this review

Dear Guests, We were happy to know that Hotel do Canal was the right choice at Faial Island. Thank you for sharing your opinion on tripadvisor! Best Regards. Arlene Nazaré Management More

Cheltenham, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 4, 2014

Good location overlooking the harbour with the menacing sight of cloud shrouded Pico mountain just over the water. From the moment of our arrival the staff were friendly and helpful, a pleasant change to some hotels we have recently used. Our room,overlooking the inner courtyard, was clean and well appointed as was the bathroom. As we were on a half... More

Was this review helpful? Yes 1
Htl_Canal, Manager at Do Canal Hotel, responded to this review

Dear Guest, Thank you for your review with your opinion about Hotel do Canal. It was a pleasure to have you as our guest. We wish you a great weekend! Best Regards. Arlene Nazaré Management More

St. Albans, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 3, 2014

Rooms are comfortable with good views across the harbour and to Pico. The staff are very friendly and helpful. The breakfast buffet is superb and extensive. Wifi is free and hotel also has it's own car park. Would recommend.

Was this review helpful? Yes 1
Htl_Canal, Manager at Do Canal Hotel, responded to this review

Dear Mr. Marc, Thank you so much for your nice review. We were delighted to know that you enjoyed your stay with us. We hope to welcome you again and soon at Hotel do Canal! On behalf of our staff, we wish you a pleasant weekend. Best Regards Arlene Nazaré Management More

Warwick, United Kingdom
Senior Contributor
46 reviews 46 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 27, 2014

I stayed at the Hotel do Canal in Horta for 6 nights in May 2014. In many respects it was better than I had anticipated. It was relatively modern and clean with decent size rooms. My room looked out on to the front so I had a view of part of the harbour and Mount Pico and despite being on... More

Was this review helpful? Yes 1
Htl_Canal, Manager at Do Canal Hotel, responded to this review

Dear Mr. Stuart, Thank you for posting your review on our Hotel. We were glad to know that you found our Hotel “Modern, clean and perfectly adequate”. However, we were very sorry to learn that you were dissapointed with our Restaurant. Your opinion will help us to improve continuously our services so they can be up to and beyond our... More

Heerlen, The Netherlands
Contributor
12 reviews 12 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 16, 2014

The hotel is situated in the harbour of Horta. Frontside rooms have a stunning view over the harbour and you can see Pico island. Rooms are very nicely decorated. We had complimentary water, coffee and fruit with friendly regards from the hotel. Breakfast is more than good incl. champagne. The dinercard for eveningdinner is even more exiciting and very tastefull.... More

Was this review helpful? Yes
Htl_Canal, Manager at Do Canal Hotel, responded to this review

Dear Guests, Thank you so much for your review. We were happy to know that you enjoyed your stay at Hotel do Canal! We hope to meet you again. Best regards. Arlene Nazaré Management More

KA
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed April 16, 2014

Location, location, location...this hotel is conveniently located in front of the little Horta's harbour. Everything is at walking distance (ferry, shops, museums, restaurants, Peter's sport cafe', supermarket...). We spent 7 nights at this hotel and we have not been disappointed. The rooms are spacious and clean, with mini-bar and tea and coffee facilities. The bathroom is big and spotless. Our... More

Was this review helpful? Yes 4
Htl_Canal, Manager at Do Canal Hotel, responded to this review

Dear Guests, On behalf of our staff, thank you for your review! Yes...all rooms have a french balcony! We look forward to welcome you again. Best regards. Arlene Nazaré Management More

Amherst, New Hampshire
Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 4, 2014

We spent 3 nights in this hotel and enjoyed it very much. The location is very convenient, and our room had a stellar view, with a tiny French balcony overlooking the marina and across to Pico. The room was comfortable and included a cozy stuffed chair. There was an electric tea kettle and tea and coffee which was quite welcomed.... More

Was this review helpful? Yes
Htl_Canal, Manager at Do Canal Hotel, responded to this review

Dear Guest , Thank you very much for taking your time to write a review about our Hotel. We were delighted to read that you enjoyed your stay with us. Meanwhile, regarding the lack of open free WIFI internet in the Room, we are very happy to announce you that, because we take guest feedback very seriously, following your aspirations... More

Toronto
Senior Contributor
30 reviews 30 reviews
28 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed March 8, 2014

We spent 6 nights at the Hotel do Canal in early March of 2014 and, because it was the off-season, it felt like we were the only guests in the place. The front desk staff were always friendly, polite and helpful. We had a very well-appointed room with a nice view overlooking the marina. The rooms are spotlessly clean, particularly... More

Was this review helpful? Yes 2
Htl_Canal, Manager at Do Canal Hotel, responded to this review

Dear Guest, Thank you very much for taking your time to write a review about our Hotel. We were delighted to read that you enjoyed your stay. Meanwhile, regarding the lack of open free WIFI internet in the Room, we are very happy to announce you that we now have FREE WIFI across all Hotel areas, including rooms. Fortunately you... More

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Additional Information about Do Canal Hotel

Address: Largo Dr Manuel De Arriaga, Horta, Faial Island 9900 026, Portugal
Location: Portugal > Azores > Faial Island > Horta
Price Range (Based on Average Rates): $
Hotel Class:4 star — Do Canal Hotel 4*
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Also Known As:
Do Canal Horta
Do Canal Hotel Horta, Faial Island

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Class
Number of rooms
103

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