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Fayal Hotel

Rua Consul Dabney, Horta, Faial Island 9900-856, Portugal
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Fayal Hotel
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Ranked #3 of 5 Hotels in Horta
A recent review
3 of 5 stars reviewed 4 weeks ago
American-in-Paris75 Paris, France
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116 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Paris, France
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Staying in the low, and I mean low season, the hotel barely had 10 guests in it. We made up 2 of those 10. First the positives! The staff is really nice and friendly. The location is great near the port of Horta. The housekeeping staff was efficient and the bed was large and comfortable in spite of it being... More 

Was this review helpful? Yes 2
Ottawa
Senior Contributor
37 reviews 37 reviews
30 hotel reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed November 22, 2014

We were put up at the Faial Resort Hotel by SATA as our flight was canceled due to bad weather. I was excited to go to a four-star hotel. My smile faded when walking to our room. There were stains all over the hallway carpets. The room was no better; stains on the carpet, walls, curtains, chairs, furniture (I could... More 

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Rochester
Senior Contributor
48 reviews 48 reviews
20 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed November 12, 2014

Centrally located, great view of the harbor and Pica Island from own balcony. neat and clean Odd item was our King size bed was to twins push together and made up as twin bed, had to remake the beds each night

Was this review helpful? Yes 1
Heiloo, The Netherlands
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 8, 2014

Of the three hotels we stayed at in the Azores, this was our favourite hotel. The rooms were spacious and well appointed, although we found the beds rather hard and of course they had the plastic undersheets on which seem to be standard in the Azore hotels. However, staff were very friendly and helpful and the restaurant/breakfast room and pool... More 

Was this review helpful? Yes 2
Moscow, Russia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed October 1, 2014

There were two areas in Fayal Hotel (Faial Resort Hotel) that impressed us most during three days stay in Horta: - Bar with photos on its walls that show how Faial island, Horta city and the hotel buildings looked some 75 years ago during golden days of Western Union and PanAm. After spending a day walking through the city it’s... More 

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Washington DC, District of Columbia
Top Contributor
86 reviews 86 reviews
59 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed September 23, 2014

I came to this hotel because of disrupted travel due to weather conditions, but then after one day stay was sorry to leave this charming hotel. Hotel staff was extremely helpful from the very first moment I arrived. All with smile on their faces and with efficient service. Also great food from a la carte menu. Wish I could spend... More 

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Putten, Netherlands
Top Contributor
63 reviews 63 reviews
35 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed September 6, 2014

Staff at reception was friendly enough. Room smelled mouldy and I think they're aware of the issue as when we arrived back in the room just after housekeeping left it smelled of air fresher. Nice pool overlooking the marina and a view of Pico and the ocean. Too bad the pool bar closes at 7! The old waiter is incredibly... More 

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Zingem, Belgium
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed August 27, 2014

The location is good but the hotel is old and outdated. The room was not really clean because its so old, old carpet and old beds. Hotel should be renovated because now its no longer 4 stars. Breakfast was ok, swimmingpool is ok.

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Contributor
16 reviews 16 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 15, 2014

After staying in a tiny cramped rental apartment for more than a week, my husband and I decided to check into a hotel for our last few nights in Horta. Our room was comfortable and clean. Beds very comfortable. Bathroom bright and roomy with a full tub. Breakfast was included and it was excellent!!! Pool is spectacular and service was... More 

Was this review helpful? Yes 1
Amsterdam, The Netherlands
Contributor
11 reviews 11 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 20, 2014

We stayed here for three nights in a room in the Sao Jorge villa. A beautiful room with your own terrace looking out into the garden. Breakfast is good with a lot of choice in bread, fruits, local cheese and marmelade!

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